When creating sandbox accounts through the developer.paypal.com dashboard, either individually or with Bulk Account Upload, the accounts that should only have a bank account are not created correctly. When I look at the account profile there is an error notice: "We experienced some issues on our end while creating this Sandbox account. Please delete it and try again." It was the same one that I was getting on all accounts created without a hard enough password. There is no payment methods in the created accounts. I can log into the accounts and they appear to work fine except trying to add payment methods to the "Wallet" does not work. Is there anyway to find out the actual error or get around this bug?
I believe this is an intermittent issue and clearing cookie and cache on your browser will help.
If the issue still persist, you might need to file a ticket via https://www.paypal-techsupport.com/app/ask and provide all the relevant information (e.g: screenshot of the error message, browser information, etc). Their technical support will check this for you.
Related
I was set up as a developer for my employer's business account, and at the same time to have admin access to the account as well. I was able to access it for 2weeks straight and then end of October it says that some info is incorrect and that it can't verify me.
I tried forgetting the password but it isn't working. Called PayPal and PayPal Business but the link that they sent to my employer isn't working. One agent advised that it must be a technical problem and suggested I write here.
I hope someone can help me understand and suggest on ways for me to regain back my access. Thank you.
Spent the last few days trying to create sandbox accounts from within PayPal's developer dashboard. Selected Sandbox Accounts -> Create Account. Filled out the form with different setups; starting balances between 1 - 5000, different emails, different passwords, everything.
Before clicking Create Account, there is an error saying "We're sorry, something went wrong while fetching test accounts. Please try again". After trying to create an account, I get the same error, plus a new one saying "We're sorry, something went wrong during account creation. Please try again."
Not sure what to do after clearing cache/trying different browsers.
I really need your help guys. Since two hours I'm facing with a very strange problem related to Paypal Sandbox. I read lot of answers here on stack overflow but none of them helps me.
I'll try the explain my problem: when I create a new sandbox account (respecting all rules like password strength, load balance etc.) I receive the "success" message, the account is created and visible in the list, but when I open it using "Profile" button I receive this error message (and is really a problem because I need to get the username, password and signature to work in sandbox mode):
Account Details
Your request is still processing, please wait...
No difference between "Buyer" or "Seller" account, it always fail.
I've tried in many ways (using notes, changing email address, using custom numbers into email) but nothing is work for me.
Someone can suggest me what can I do?
Thank you very much.
I think I've found a temporary solution to works with PayPal sandbox.
Instead of create an account using "Create Account" button you have to register a new account using sandbox website.
In details:
Go To: https://sandbox.paypal.com
Register a Business Account
Go To: https://developer.paypal.com/developer/accounts/ and click con "Click Here". This link is placed in the Second paragraph of the page:
Want to link existing Sandbox Account with your developer account? Click Here and provide credentials of your sandbox account
You will be redirect to sandbox paypal web site, if you don't do anything it will recognize your previous register account (anyway, if not, you have to login with the new created account), procede with linking process and after you will have, in the list of accounts, a new one with "Profile" button ready to show you informations necessary to works.
I don't understand way paypal release an important tool like this with a lot of bugs. No response received from no one.
BugPal your are luky because we needs you but please, improve your development process! :#
Looks like a general problem on Paypal side. We see same issues with two of our accounts. It was working last friday.
I dont have access anymore to the sandbox.paypal.com
In Developer Account I tried:
Want to link existing Sandbox Account with your developer account? *Click here* and provide credentials of your sandbox account.
After few redirections it refuses to sign me in:
Error
Relying Party Validation error: client_ID or redirect_uri provided in the request does not match any of the registered clients. Please check the request.
I've tried with two differents accounts, one of them do not have a live account, and it give me each time the same error without further explanation.
#paypaldev filed a ticket on the issue but I'm not sure what to expect.
Do am I the only one ?
An update here for everyone else as I followed up with François via Twitter. The internal teams were able to track down the issue that was causing the relaying party validation error, and it should now be fixed without needing a workaround. If anyone is still seeing an error, please let me know and I'll circle back with the teams working on the fix.
I am trying to set up a Paypal Dev App by first creating the two (personal and business) Sandbox Accounts. However it only displays the -facilitator.. business account with the following error message when I click on its Profile
We experienced some issues on our end while creating this Sandbox account. Please delete it and try again.
Unfortunately the check-box next to the account is grayed out and I cannot delete it. When I go to create an APP it says:
There are no sandbox business accounts associated, please create one and try again.
So I have also tried creating NEW Sandbox business accounts. When I click save I see that it has updated the Total Records by one, but it still shows the same amount of accounts (the facilitator and any personal accounts I created).
Anyone have any idea on what I can/should do? Can I re-create the whole developer account somehow?
I got this randomly all weekend and never really figured out what caused it... It did work for me though when I went back to it a day or two later.
gave me a really weird feeling about using paypal at all to be honest. good luck.
Exactly the same for me since 3 days. Getting pretty nuts about it. Yesterday the problem was different an error message was displaying on the page as : We’re sorry, but something went wrong. Please try again.
Today when I logged in I found all the test account that I have created yesterday but with no money on the account. So I have deleted them and when I recreate I get the same behavior mentionned above.
This is the notification for the first issue, didnt' find new one but guess they are working on it.
https://www.paypal-notify.com/eventnotification/event_details?eventId=5775
I had this issue as well, and threads all over the internet going back to 2013 which is even more frustrating. Here is what solved it; you need to fill in ALL the fields even the ones that say 'Optional' (First Name, Last Name, Funding, Notes). Then it works fine. Just someone on their end who never did use-case testing I think. In any event I am now making test accounts without issue.