I'm using Express Checkout, and the response from DoExpressCheckout returns the following parameters:
PAYMENTINFO_0_PAYMENTTYPE = INSTANT
PAYMENTINFO_0_PAYMENTSTATUS = COMPLETED_FUNDS_HELD
PENDINGREASON = NONE
REASONCODE = NONE
HOLDDECISION = PAYMENTHOLD
However, the IPN that's sent along doesn't make any reference to the funds being held. The payment_status is set as Completed and there's no mention of a parameter that might signify an issue in the documentation for the IPN values.
How can I ensure that I only react once the payment has been taken out of review, and is no longer being held?
(Note: I need to resolve how to handle this in the IPN, not the underlying problem with the account, as this is a historical issue that I need to prevent from happening again for any reason)
IPN are showing the transaction status during the time it was happen, in your case, the payment are done, completed which means, the money was initiated from the buyer account into your account, but due to some issues/reasons the transfer of the said money was pending. Some security check has caused the transaction funds being held
In IPN payment status, it was showing that COMPLETED_FUNDS_HELD which means there is a money come into your account but then it was held due to some reason where only PayPal knows.
This payment will be release in a few days, and until that time, if you handling the payment carefully from your website dashboard order, it shouldn't be any issue because normally PayPal only hold it for a few days.
Until this time, I written this, PayPal hasn't got any solution for this type of held because it was an account related issue where IPN are not feed to the get the update.
Related
I'am having troubles about how to handle the paypal recurrent payment system.
I followed every instruction in the website, but once i create the profile, paypal puts it in pending, making me doubt about the reliability of the service itself.
I tried to look over the internet but i didn't really get how this should work...
i made the first call with SetExpressCheckout in order to create the request, when the token is returned, i send the token to the paypal page, the user confirms the payment, then i call the CreateRecurringPaymentsProfile method to confirm the operation (passing PAYERID and TOKEN and setting the AMT value for the first payment and the PROFILESTARTDATE as now +1 month for the future payments)
Now when i try to read the response from the last call (or if i go to the buyer/seller paypal account) i see that the payment is in pending and i have to wait an undefined amount of time before this payment is activated.
Now the real question is: can i trust the fact that even if the payment is in pending, i'll receive the payment and so i can set set the user as member or i have to check and wait until the status is 'active' with the GetRecurringPaymentsProfileDetails method?
PS: i'm doing this in the sandbox version, maybe the official version is a bit faster and more reliable?
Thank you!
In Sandbox as in Live when you call CreateRecurringPaymentsProfile you will also get the response in which it will give you the status of the profile (ActiveProfile or PendingProfile). When the status is in Penidng it means that the system is in process of creating the recurring payment profile. You can then check your IPN messages for an update. It is normal but obviously if you notice that all the profiles you create get into Pending and never activate then there could be a bug but should not be the case. In here is the PayPal technical guide for this API: https://developer.paypal.com/docs/classic/api/merchant/CreateRecurringPaymentsProfile_API_Operation_NVP/
Good morning, I'm working with DoExpressCheckout's Payment Status response for an InstantPaymentOnly Sale.
https://developer.paypal.com/docs/classic/api/merchant/DoExpressCheckoutPayment_API_Operation_NVP/
By PAYMENTINFO_n_PAYMENTSTATUS all possible responses are shown, Completed-Funds-Held is the latest addition.
I'm providing a service that expires and must be used by a certain time. If the payments final status is not known by the time the service must start, its looks like we're going to have to collect payment (again) in person and refund the online payment. Needless to say, that doesn't sound good.
Q. Could Completed-Funds-Held result in funds never being deposited to the main balance?
The documentation for that particular status lists two possible response codes that go along with Completed-Funds-Held: newsellerpaymenthold (not applicable in my case) and paymenthold which vaguely states "A hold is placed on the merchant's transaction for a reason not listed."
Basically is Completed-Funds-Held a "successful" transaction where the purchaser can receive his product without risk of the seller never receiving payment?
EDIT: Is Completed-Funds-Held a final status if the payment is successful? Or will a Completed IPN request come if and when the hold is settled?
Those payments will eventually become available. What you should do is setup an IPN solution so that you can automatically update your system when a payment hold is released. The same would be true for things like e-checks where the payment status is simply pending and then clears a few days later.
Using the parallel payments paypal api. If user 1 makes a payment to user 2, I make a check using the api to make sure paypal returns the payment details as COMPLETED.
How long does paypal keep that COMPLETED payment record? Do they keep it indefinitely, or do they delete it after a while? I ask because I am at the stage of development where I need to decide if I should rely on paypal keeping that record indefinitely, or if I should create a record on my server that the payment has been completed, or if I should always check if the payment has been marked as COMPLETED by querying paypal?
The only reason why I "want" to check via paypal, is if the payment is ever returned to user1 as REFUNDED or PARITALLY_REFUNDED when paypal is queried using their apis. I would want to act accordingly in such situations.
It's not too much of an issue if the status is REFUNDED or PARTIALLY_REFUNDED as apparently people can't get refunds if they don't open a case with paypal before 45 days are up. I am more concerned about the REVERSED status, which can apparently happen any time, even after 45 days which is beyond paypal's control, as it is done by the credit card companies, if the user pays by credit card...
Using the PaymentDetails request I was able to pull my oldest Adaptive Payment transaction, which was over 60 days old and had no problems pulling it up using the transactionId field. It should be able to pull up payments as long as they are listed in the PayPal account (currently forever.)
This will work using the payKey field also if you are storing that instead of transactionId, however the transactionId is displayed in your PayPal account and is sent with IPN responses.
I cant find anny clear documentations about this.
If you use paypal express checkout, when a payment is pending what happens next?
Does paypal sends you by IPN an update if the states changes, do you have options?
Let say you do an DoExpressCheckoutPayment (with NVP)
and you get this:
&PAYMENTSTATUS=Pending
&PENDINGREASON= ECHECK //The payment is pending because it was made by an eCheck that has not yet cleared.
&REASONCODE=None
So you've made the payment and you want to wait until its cleared? What should you do next.
Update Some (external documentation) I found only sugest you could use (IPN?) to handle pending payments.
"If the Do Express Checkout Payment PENDINGREASON response is a value
other than none or completed , the payment is pending. Typically,
this means the customer has paid with aneCheck. In such a case, funds
are not guaranteed, and you should not ship or deliver items or
services until the payment has successfully completed. NOTE:
PayPal recommends that you block eChecks as a payment method if you
are unable tohandle pending state payments.To find out the status of a
pending payment, you can:
Submit an Inquiry transaction.
Check the status using PayPal Manager. See PayPal Manager online help
for details."
The paypal sandbox seems to have the option to check IPN messages for the express checkout type. The only correlation (if its ment to be used this way) between the DoExpressCheckoutPayment and the IPN seems you can use the "custom" field to keep track of a pending status. The txn_id (ipn) isn't given in DoExpressCheckoutPayment (nvp). Does any one have any experience with this?
The transaction ID is most certainly given in DoExpressCheckoutPayment, even if the PAYMENTSTATUS=Pending. A pending payment is still a transaction.
So yes, you would be notified via IPN when the transaction is completed. This typically takes a few working days.
Once it has completed, you can correlate the transaction from DoExpressCheckoutPayment to the IPN you will have received via the txn_id in the IPN.
Note: If you want to test a 'Pending' payment in the PayPal Sandbox, simply go to https://developer.paypal.com/ > Test account and click on 'Payment review' for the seller account you're testing with.
Once payment review is enabled on that seller account, any transactions it receives will be in a 'Pending' state.
Simply disable payment review to release the tranasctions afterwards.
I thought i'd add my two pence worth of thoughts to this.
I was getting a pending return status using Express Checkout via the dotNet SDK, according to the doc's and examples I should have been getting an 'approved' status.
I couldn't figure out why but it turned out to be because I was passing through a new currency, in our case 'GBP'. I had to log in as the facilitator sandbox account and decide what to do with the new currency.. convert it or setup a new balance in the currency. Once I did this, and set it as the default action, the pending return status no longer occurred.
hope that helps someone!
One thing not noted here and I haven't found anything else to confirm.. is that Paypal Express API doesn't support passing in the NOTIFYURL with the code. So you have to use the hardcoded IPN url set in your paypal account. This of course causes issues because you need a common callback file that can redirect to the individual payment options.
For example, if you are using Paypal Express AND Paypal Advanced.. Neither of those properly support a notifyurl passed in using the code. Paypal Advanced claims to, but it doesn't seem to work. So there needs to be a common IPN callback file that handles the redirection to each.
Unless someone else can confirm a working notify url for Express Checkout variable that can be passed in the code?
I have Google for almost 10 hours and it seems a bit unclear.
When I create a "Subscribe" button with my own "notify_url" will PayPal send an IPN to that URL when each recurring payment is made?
Paypal will use the same notify_url that you pass for every recurring payment on that same subscription. An example, may help.
If you pass a notify_url that contains the order id, like:
http://www.mydomain.com/paypal_ipn/{$order_id}
Then when somebody buys a subscription, Order #1, with a recurring payment for $1/day for a month, you will receive IPN data at "http://www.mydomain.com/paypal_ipn/1" for the initial 'txn_type=subscr_signup' and a 'txn_type=subscr_payment' every day until one of the following things occurs:
the user cancels the subscription, at which time you will get a 'txn_type=subscr_canceled'
their credit card expires 'txn_type=subscr_failed'
a month later when the subscription expires 'txn_type=subscr_eot'
On the next order, Order #2, all the IPN calls for that subscription will go to "http://www.mydomain.com/payapl_ipn/2"
Paypal won't store the notify_URL, you need to pass it everytime you send a transaction to paypal for processing. Notify_URL is one of the attributes of the hash; so when paypal receives your transaction hash, it will pick up whatever values you set for each of the attribute and act accordingly. Your understanding is correct!
Just noting that i am also seeing a possibly related problem for echecks where the later clearing ipn is not using the dynamic url that was specified in the originating transaction. First ipn advising pending payment goes to dynamic url
Second ipn advising cleared echeck goes to stored notification url not the dynamic url.
all other instant ipn's are fine and the 2nd ipn is received - but at the wrongurl - can see it in the logs.
any ideas appreciated - pending response from paypal.