Facebook webhook not triggered for feed updates - facebook

I subscribed my app to the feed event. I can check the subscribtion using
GET /{{app_id}}/subscriptions?access_token={{app_access_token}}
which returns
{
"data": [
{
"object": "page",
"callback_url": "https://f0e769f1.ngrok.io/api/facebook/webhook",
"active": true,
"fields": [
{
"name": "messages",
"version": "v3.0"
},
{
"name": "feed",
"version": "v3.0"
}
]
}
]
}
I check that my test page is subscribed with
GET /{{test_page_id}}/subscribed_apps?access_token={{test_page_access_token}}
and it returns:
{
"data": [
{
"link": "https://localhost:3000/",
"name": "xxxxxxx",
"id": "xxxxxxxx"
}
]
}
`
However, I don't receive any updates on my callback url when a subscribed page changes. I tried
Creating a new post
Commenting on an existing post
Liking a post
The messages event works fine. My app is still in development.

Related

Why I do not receive the attachments in the Facebook Messenger webhook request?

Since yesterday (29/10/2020) i'm having this problem only on one of the pages linked to my app, the others work correctly:
The attached messages that the webhook receives from Facebook do not contain the attachment field.
Only messages with stickers contain the "attachment" field. All others (image, video, audio etc.) No.
What I expect (as facebook documentation) is:
{
"id": "682498302938465",
"time": 1518479195594,
"messaging": [
{
"sender": {
"id": "<PSID>"
},
"recipient": {
"id": "<PAGE_ID>"
},
"timestamp": 1518479195308,
"message": {
"mid": "mid.$cAAJdkrCd2ORnva8ErFhjGm0X_Q_c",
"attachments": [
{
"type": "<image|video|audio|file>",
"payload": {
"url": "<ATTACHMENT_URL>"
}
}
]
}
}
]
}
but I only receive:
{
"object": "page",
"entry": [
{
"id": "119320008135788",
"time": 1604051633128,
"messaging": [
{
"sender": {
"id": "XXXXXX"
},
"recipient": {
"id": "XXXXXX"
},
"timestamp": 1604051632953,
"message": {
"mid": "m_7DRP...."
}
}
]
}
]
}
This only happens on one page from 29/10/2020
Does anyone have the same problem / know why it happens?
The Facebook support team has confirmed my problem, and is investigating.
I am now solving using the graph api to get the desired message information using the mid
GET /v8.0/{message-id} HTTP/1.1
Host: graph.facebook.com
https://developers.facebook.com/docs/graph-api/reference/v8.0/message
Ex.
GET
https://graph.facebook.com/v8.0/' + mid + '?fields=message%2Cfrom%2Csticker%2Ctags%2Cid%2Cattachments.limit(10)%7Bid%2Cimage_data%2Cmime_type%2Cname%2Cfile_url%2Cvideo_data%7D&access_token=XXXXXX

Facebook Webhooks Mentions Event json does not include sender fb user id and user name

This is the sample response json which that Facebook sends to the server once some user mentions page in his post (This json is mentioned as the sample json by facebook):
{
"field": "mention",
"value": {
"post_id": "44444444_444444444",
"sender_name": "Example Name",
"item": "post",
"sender_id": "44444444",
"verb": "add"
}
}
However the json which I am receiving does not contain sender name and sender id :
{
"entry": [
{
"id": {page_id},
"time":{timestamp},
"changes": [
{
"field": "mention",
"value": {
"item": "post",
"verb": "add",
"message": "{message}",
"post_id": "44444444_444444444",
"created_time": {timestamp}
}
}
]
}
],
"object": "page"
}
Can anyone tell me , why Facebook is not sending sender name and sender id .
I am using FB API version :3.2
Permissions are manage_pages, publish_pages

How can I trigger a `action.intent.INTENT_NAME` intent from my webhook?

I want to create a chatbot with Dialogflow and Google Assistant along with Google Transactions API for enabling a user to order a chocolate box. For now my agent contains the following four intents:
Default Welcome Intent (text response: Hello, do you want to buy a chocolate box?)
Default Fallback Intent
Int1 (training phrase: Yes, I want, fulfilment: enabled webhook call)
Int2 (event: actions_intent_TRANSACTION_REQUIREMENTS_CHECK )
I am using Dialogflow Json instead of Node.js to connect my agent with Transactions API. I want to test that the user meets the transaction requirements (when ordering the chocolate box) by using the actions.intent.TRANSACTION_REQUIREMENTS_CHECK action of Google actions. For this reason, following Google docs, when Int1 is triggered I am using a webhook which connect Google Assistant to the following python script (back-end):
from flask import Flask, render_template, request, jsonify
from flask_cors import CORS
import requests
app = Flask(__name__)
CORS(app)
#app.route("/", methods=['POST'])
def index():
data = request.get_json()
intent = data["queryResult"]["intent"]["displayName"]
if (intent == 'Int1'):
return jsonify({ "data": {
"google": {
"expectUserResponse": True,
"isSsml": False,
"noInputPrompts": [],
"systemIntent": {
"data": {
"#type": "type.googleapis.com/google.actions.v2.TransactionRequirementsCheckSpec",
"paymentOptions": {
"actionProvidedOptions": {
"displayName": "VISA-1234",
"paymentType": "PAYMENT_CARD"
}
}
},
"intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK"
}
}
}
})
else:
return jsonify({'message': 'HERE'})
if __name__== "__main__":
app.run(debug=True)
The json which I return above when intent = 'Int1' is the one specified at Google docs for "Checking requirements with your own payment method".
According to Google docs, this must be done next:
Receiving the result of a requirements check
After the Assistant fulfills the intent, it sends your fulfillment a
request with the actions.intent.TRANSACTION_REQUIREMENTS_CHECK intent
with the result of the check.
To properly handle this request, declare a Dialogflow intent that's
triggered by the actions_intent_TRANSACTION_REQUIREMENTS_CHECK event.
For this reason, I defined Int2 and as its event the actions_intent_TRANSACTION_REQUIREMENTS_CHECK.
However, I do not receive anything at my back-end like a result of the check and therefore I do not know if the action actions.intent.TRANSACTION_REQUIREMENTS_CHECK is really triggered. Why is this happening?
In general, how can I trigger one actions.intent.INTENT_NAME intent from my webhook/back-end?
When I am using the v2 version of Dialogflow, I am getting the following info/message about the webhook on Dialogflow when Int1 is triggered:
"webhookStatus": {
"code": 3,
"message": "Webhook call failed. Error: Failed to parse webhook JSON response: Cannot find field: data in message google.cloud.dialogflow.v2.WebhookResponse."
}
In the same case, I am getting the following info/message about the webhook on Google Assistant simulator when Int1 is triggered:
"responseMetadata": {
"status": {
"code": 14,
"message": "Webhook error (206)"
}
Finally, let me mention that I am testing all this with Python and ngrok at my local computer so perhaps this poses a problem because at the beginning of Google docs the following is mentioned:
Warning: The Actions Web Simulator should not be used to test an app
with transactions. Please use an Assistant-enabled Android or iOS
device to accurately test your app during development.
I finally solved this problem.
I had to replace the key "data" in the json which I was sending back when Int1 was triggered with the key "payload". In other words, I had to adjust my fulfilment response to the v2 version of Dialogflow.
Therefore, now I do get a second post request at my back-end which is sent because of the trigger of actions.intent.TRANSACTION_REQUIREMENTS_CHECK and of Int2.
Specifically, I get the following:
{
"responseId": "*****************************",
"queryResult": {
"queryText": "actions_intent_TRANSACTION_REQUIREMENTS_CHECK",
"parameters": {},
"allRequiredParamsPresent": true,
"fulfillmentText": "HERE",
"fulfillmentMessages": [
{
"text": {
"text": [
"HERE"
]
}
}
],
"outputContexts": [
{
"name": "*****************************"
},
{
"name": "*****************************"
},
{
"name": "*****************************"
},
{
"name": "*****************************"
},
{
"name": "*****************************"
},
{
"name": "*****************************",
"parameters": {
"TRANSACTION_REQUIREMENTS_CHECK_RESULT": {
"#type": "type.googleapis.com/google.actions.v2.TransactionRequirementsCheckResult",
"resultType": "OK"
}
}
}
],
"intent": {
"name": "*****************************",
"displayName": "Int2"
},
"intentDetectionConfidence": 1,
"diagnosticInfo": {},
"languageCode": "en-us"
},
"originalDetectIntentRequest": {
"source": "google",
"version": "2",
"payload": {
"isInSandbox": true,
"surface": {
"capabilities": [
{
"name": "actions.capability.WEB_BROWSER"
},
{
"name": "actions.capability.MEDIA_RESPONSE_AUDIO"
},
{
"name": "actions.capability.SCREEN_OUTPUT"
},
{
"name": "actions.capability.AUDIO_OUTPUT"
}
]
},
"inputs": [
{
"rawInputs": [
{
"inputType": "KEYBOARD"
}
],
"arguments": [
{
"extension": {
"#type": "type.googleapis.com/google.actions.v2.TransactionRequirementsCheckResult",
"resultType": "OK"
},
"name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT"
}
],
"intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK"
}
],
"user": {
"lastSeen": "2018-05-16T11:15:14Z",
"locale": "en-US",
"userId": "*****************************"
},
"conversation": {
"conversationId": "1526470000479",
"type": "ACTIVE",
"conversationToken": "[]"
},
"availableSurfaces": [
{
"capabilities": [
{
"name": "actions.capability.SCREEN_OUTPUT"
},
{
"name": "actions.capability.AUDIO_OUTPUT"
}
]
}
]
}
},
"session": "*****************************"
}
I think your response object is incorrect. the intent attribute should be inside the systemIntent object
"data": {
"google": {
"expectUserResponse": true,
"isSsml": false,
"noInputPrompts": [],
"systemIntent": {
"intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK",
"data": {
"#type": "type.googleapis.com/google.actions.v2.TransactionRequirementsCheckSpec",
"paymentOptions": {
"actionProvidedOptions": {
"displayName": "VISA-1234",
"paymentType": "PAYMENT_CARD"
}
}
}
}
}
}

page-id/notifications returns an empty array

I'm writing a desktop application using Facebook SDK .NET. This app must do somethink for every post, comment or message sent to a Facebook page. I'm using the page-id/notifications API command:
page-id/notifications?fields=id,title,unread,application,from,message,object&limit=250
This command returns correct unseen count in summary section but data array is empty:
{
"data": [
],
"summary": {
"unseen_count": 2,
"updated_time": "2016-02-05T14:53:10+0000"
}
}
If someone write a new wall post on the page or send a private message to the page, unseen_count is updated but data array is always empty. If someoune write a comment to an exisiting wall post unseen_count is updates and data array is populated with a comment notification (only this type of notification are added to data array):
{
"data": [
{
"id": "notif_XXXXXXXXXXXXXXX_XXXXXXXXXXXXXXXX",
"title": "yyyyy yyyyyyy commented on his post.",
"unread": 1,
"application": {
"link": "https://www.facebook.com/games/?app_id=xxxxxxxxxxx",
"name": "Feed Comments",
"id": "1967xxxxxxx"
},
"from": {
"name": "Mxxxx Sxxxxxx",
"id": "1020xxxxxxxxxxxxx"
},
"object": {
"created_time": "2016-02-05T14:52:32+0000",
"message": "ABCDEFGHILMNOPQRSTUVZ",
"id": "36xxxxxxxxxxxx0_546xxxxxxxxxxx0"
},
"to": {
"name": "Ixxxxxxx",
"id": "36xxxxxxxxxxxxx"
}
}
],
"paging": {
"previous": "xxxxxxxxxxxxxxxxxxxxxxxxxx",
"next": "xxxxxxxxxxxxxxxxxxxx
},
"summary": {
"unseen_count": 3,
"updated_time": "2016-02-05T14:55:23+0000"
}
}
Is it an API bug or there is something wrong in my API request?
I CANNOT use real time notification.
Thanks
Marco

Facebook realtime.. How are different objects batched together

Facebook realtime docs specify that the callback data is of the following format
{
"object": "user",
"entry": [
{
"uid": 1335845740,
"changed_fields": [
"name",
"picture"
],
"time": 232323
}, {
"uid": 1234,
"changed_fields": [
"friends"
],
"time": 232325
}]}
If two different objects, say 'user' and 'page' are to be sent back, does facebook
Batch them together?
Send them separately?
Different objects are sent in different requests. But if there are many user requests then it will batch those user requests and send it. And also you can have different end points for user and page. The format of page request is also different.
It looks something like this
{
"object": "page",
"entry": [
{
"id": "408518775908252",
"time": 1360643280,
"changes": [
{
"field": "feed",
"value": {
"item": "like",
"verb": "add",
"user_id": 5900878
}
}
]
}
]
}