CPanel - Error login “A fatal error or timeout occurred while processing this directive. ” - server

Question

I face this problem multiple time. It happen when I put my login information on cpanel login, then the page goes empty except these message:
Template::Exception:
[TYPE]=[file]
[INFO]=[parse error - home/retro/stats_bar.html.tt line 84-90: unexpected token (%)
[% IF stat.pc.defined;
stat.percent = stat.pc;
[%
IF stat.pc.defined;
stat.percent = stat.pc;
END; %]]
[TEXT]=[
]
at cpanel.pl line 1050.
cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4408
cpanel::cpanel::run_standard_mode() called at cpanel.pl line 864
cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 271
I tried to re-install the cpanel by using this command scripts/upcp --force it goes good. But the next day happen again, at the exact time of 11:30 am.
I opened CPanel support ticket, but it has been a day, and no reply yet.

Answer 1

Hello,
If you running just cpanel, do cpanel force update
"/scripts/upcp --force"
If you running cpanel with CloudLinux do LVE Manager updated
"yum update lvemanager"
Visit https://www.cloudlinux.com/cloudlinux-os-blog/entry/lve-manager-updated-1-6
lvemanager-2.0-41 1
WEB-689: set Content-type: text/html in CloudLinux.cgi;
WEB-839: fixed broken cPanel's styles when "LVE Manager" plugin is opened (cPanel 11.69.9999 only);
LVEMAN-1203: fixed retro theme errors on cPanel EDGE (11.70);
LVEMAN-1188: improved StatsBar integration in cPanel WHM.