Server Email configuration on Cpanel - email

I've create an email address in my Cpanel server, actually when I test, I can't receive emails (testing with gmail and outlook ), this is the configuration interface I got after create my mail:
can anyone explain and help ! thanks

You should see if the MX records for your domain are properly set to route your emails from your cPanel account.
If they're correct you can take a look at cPanel's Track Delivery (or Mail Delivery) tool to get more information about why the emails aren't being delivered.

Related

Vesta / Cloudflare DNS/ Can't connect to mail server with outlook client

I started to use Cloudflare, but I got some problems with mail management.
I can receive and send emails through Vesta Roundcube webmail. But my outlook client stopped working. I can't add my email to any email client such as Apple Mail or Outlook. I think it does not receive a message from the mail server. I am stuck, I don't know where to look next.
This is my config on Cloudflare. And it seems fine. My web and email is on a different webserver.
Any idea of what should be changed?
I finally fixed it. Change your mail A record from "Proxied" to Dns only.

cPanel 'No such user here'. Local account issue?

I have a website hosted outside the organization. The mail server to recieve the message is inside the organization. The website submits a simple form to email using PHP mail function. Works on every domain tested for the recipient except for ones internal to the domain.
So website is www.domain.com. Mail server is mail.domain.com. Hosted at separate sites. When www.domain.com wants to send a message to user#domain.com it should lookup the mx record and notice that mail.domain.com is at another location and forward the message.
If I configure it to send to user#otherdomain.com, the message is successfully sent and received. But sending to the same domain responds with 550 error 'No such user here'. So I'm wondering if the webserver thinks it is supposed to be the recipient of the mail, and thus responds with 'No user here' because, frankly there is no user configured there.
So does anyone know what cpanel/whm settings need to be added/adjusted to allow this server to know that it is not responsible for mail exchanging for this domain. I do have the mx record setup properly, but don't know if it also requires an A record for the address. Any help much appreciated.
I did notice others having the same issues, but no solutions were actually proposed, so I figured I would make my own question, and see if it get's a good answer for others too that may experience the same issue.
It looks like your routing settings are incorrect. Navigate to cPanel >> MX Entry and verify that the routing setting is Remote Mail Exchanger
As the mails are to be delivered externally, setting this as Local Mail Exchanger will make cPanel think the mails are setup locally and cPanel will try to deliver mails locally. As there are no local mail accounts configured with that name, it bounces with the mentioned error.
I would suggest avoiding sending directly to the MX. Submit your message to a local mail server and let it relay to the MX for you. If you send using PHPMailer with SMTP you will get much better feedback on deliveries. As for what cPanel is doing, check the local mail server log, usually in /var/log/mail.log.
You have to change the setting from local to "Remote Mail Exchanger" in dns zone file. and also create mail account at remote location site.

Sending email CPanel

the problem is this:
I need to send an email to a Google Apps account with the same domain that I have delegated to our server from CPanel.
The problem is that when I send an email from no-reply#mydomain.ie (email server) to support#mydomain.ie (gapps email) [same domain, different servers] not from the server, but it tries to find "support" on the local server and can not find (No Such User Here).
Is there any way from CPanel, so that if the user does not find email (support), send it the same? Considering that to send email no-reply#mydomain.ie have the account and use local data.
Thanks!
Alejandro.
I believe you are using Google Apps for email service. It seems that your mail exchanger is set to local in your cPanel.
Go to WHM -> Edit MX and edit this domain. Here you will get an option to set remote mail exchanger for your domain.

How to transfer old email message from PLESK to cPanel

I have redirected a domain from PLESK to another server (cPanel) and also I have transferred the code from PLESK TO cPanel. Now my website is running well. I have created my email on cPanel and i am using webmail to access my email account.
But want to transfer old email messages from PLESK to cPanel. I have searched and found that email messages are stored on PLESK on this location:
# /var/qmail/
Is there any way to transfer email email messages from PLESK to cPanel?
Thanks in advance for any replies.
You can fetch mail from your PLESK server and have it imported into cPanel.
Simply login to your cPanel
Access your webmail and access Horde
Once logged in, on the left hand side, click OPTIONS then Mail
On the center of the screen under “Message Options” click “Fetch Mail”
Create a new account, enter your details from your email account located on your PLESK server (for the incoming/outgoing servers, use your PLESK server hostname)
Email will then begin to be downloaded into your cPanel inbox.
That should do the trick :)
Horde doesn't have the Fetch Mail option anymore.
So, the easiest solution is manual transfer using Outlook or Thunderbird.
How to move email from any server into cPanel use an IMAP client like Microsoft Outlook or Thunderbird?
First, configure each new email account on cPanel (including any sub-folders). Next, configure your IMAP client (Outlook or Thunderbird) with each email account on each server.
One account for the old account (if it is not already there) and one account for the new account created with cPanel.
You may find it easier to use the actual IP addresses of each respective server to avoid name resolution issues.
Replace example.com with IP address (use ping example.com on your CMD console to find out the IP of the old server)
After that, you just need to drag-and-drop the old messages from the old account into the new account on Outlook or Thunderbird and delete the old account.
When finishing with all accounts, change your domain DNS to the new cPanel hosting server and you're done.
It will be downtime?
Depends on the number of email boxes you have to transfer and on other websites or applications you have to move from the old domain name. Normally it should work fast enough to not have any problems but I suggest doing this after working hours.

smtp wont relay messages for hotmail

I have built a site where users can send out messages to other users with similar interests, this is done with smtp on iis6, soon to be iis7.
WHat Im finding though is that every now an then messages dont get through to SOME users with hotmail accounts. Is this something I can sort via iis?
thanks
Check the undelivered mail folder on your SMTP Server. IF the hotmail messages are there then hotmail is refusing delivery from your mail server.
The undelivered aka bounced email folder may also contain delivery notifications if your admin mail forwarding is not setup properly. These will provide more direct information as to the cause of failure.
If both of these fail, setup a script to send a message to a hotmail account and then retrieve it. When the test message fails to be retrieved, the script can then capture DNS resolver cache and other useful info to give you a hint as to what went wrong.