We have Dynamics CRM 365 (on-prem) and Exchange Server online. We have configured Email Server Profile in CRM for Exchange Server to send/receive emails. Now, in CRM, we have around 90 active users with their mailboxes are associated with the Email Server profile for incoming and outgoing emails. All the users are allowed to send emails, and we have enabled only one mailbox to receive email. Once the email is received in CRM, the To field is addressing to all 90 mailboxes. And once anyone went to Reply or Reply All all users are being shown in the previous list.
I want the email should be received in CRM and all users should have access to view email and then they should allow to reply as well.
Related
I have a contact form built with Laravel, and I want to send an email to my company email which is hosted from office 365 and my website hosting is Cloudflare
this is the env file configuration
MAIL_MAILER=smtp
MAIL_DRIVER=sendmail
MAIL_HOST=smtp.mail.yahoo.com
MAIL_PORT=465
MAIL_USERNAME=xxxxxxxxxx#yahoo.com
MAIL_PASSWORD=xxxxxxxxxx
MAIL_ENCRYPTION=ssl
MAIL_FROM_ADDRESS=mxxxxxxxxxx#yahoo.com
when I send an email using a contact form the email never receives to company email and when I try another receiver like yahoo or Gmail the message is delivered fine.
do any one know why i can't receive emails in my company email.
I have tried mailtrap testing and every thing was fine
I have fixed the problem, Cloudflare needs to add records to the domain to be authenticated by office 365
https://community.cloudflare.com/t/need-help-with-office-365-error/80501/4
When someone signs up they receive an email with a link they need to click to verify their email. The email comes from no_reply#domain.com
So far all clients receive this email with the exception of clients using their own domain with Office365. With these clients it's not an issue of emails going to spam - they don't receive anything at all in either their spam or their inbox.
The email is sent from a domain that uses Google Business for email.
Any ideas how to solve this issue?
I should add that if the email is forwarded manually, it does come through, just not when automatically sent.
We currently experience the problem that a user cannot send a mail to herself.
She get the error that she's not allowed to send e-mails from this address.
(You are not allowed to send on behalf of this user...)
Her e-mail address is AAA#domain.com.
(From AAA#domain.com to AAA#domain.com)
She can:
Send e-mails internally
Send e-mails externally
Receive internal e-mails
Receive external e-mails
We make use of Office 2016 and Exchange 2010 14.03.0399.000
I found out that the local address book was corrupt.
Disabled addressbook, deleted the local file and enabled it again.
This solved the issue
DB mail was working fine using SQL Server 2014; however since we moved our email to Office365 online Exchange, we are having issue. Whenever there are rapidly generated emails by our application; then sending emails is stopped with following message:
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 3 (2018-04-08T08:25:06).
Exception Message: Cannot send mails to mail server. (Failure sending mail.)
Service again starts sending emails automatically after a lag of few hours.
I have already checked email account separately and it is working fine.
This is a limit set by Office 365. Check this image captured from microsoft technet post
Based on your subscription, limits are there for sending total emails per day as well as bulk email at a time. Same has been confirmed in this Microsoft blog question
That's why your task stops sending email for sometime to reset its Recipient limit.
My task is make auto tracking emails from Outlook to CRM.
Now user can track emails only manually, when going to the message and click Dynamics->Track, but I need to do it automatically, and outgoing mail must tracked in CRM when user send it from Outlook (users don't want to send emails from CRM, they are all using only Outlook Web, Outlook desktop client and Outlook for Mac).
I find an answer is to make folders and auto track that folders, but the limit of this folders is 25 and this is too few for us.
Maybe some one know the desigion of auto tracking emails?
Your issue as i see it is that CRM has no knowledge of an email sent from the outlook web mail client to an external address, and therefore cannot track it.
I think you can accomplish what you need using some Exchange gymnastics (I'm more of a CRM than an Exchange guy but believe the following should work).
Create the following new mailboxes: auto-tracked#acme.com; auto-tracked-preprocess#acme.com;
Create a new Queue in CRM: auto-tracked#acme.com
Create an exchange rule to forward all outgoing emails to the auto-tracked-preprocess#acme.com mailbox.
(http://www.oxfordsbsguy.com/2013/03/09/how-to-copy-incoming-or-outgoing-emails-to-another-mailbox-in-exchange-2007-or-2010/)
Create an additional rule to process the emails hitting the auto-tracked-preprocess#acme.com mailbox to do the following:
(https://technet.microsoft.com/en-us/library/jj919237(v=exchg.150).aspx)
Add auto-tracked#acme.com as a cc recipients to the email
Redirect the email to crm-tracked#acme.com
Configure the Email Router or Server Side Sync to track all emails send to auto-tracked#acme.com
Unfortunately you cannot just bcc the emails to the auto-tracked mailbox as CRM requires that someone on the to or cc list be a CRM User or Queue.
The solution is to cause the emails you wish tracked to be cc'd to a tracked mailbox. The email should then be tracked in CRM with the correct senders and recipients. The caveat is that you will have crm-tracked#acme.com as a reciepient on all of these emails.