Facebook Customer Chat Plug In Issue - plugins

So I'm trying to integrate facebook chat plug-in into my website. So to start off, I went about my task by first following the guide:
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/
It was quite simple and intuitive. However when I plugged in my code to my website, I actually wasn't able to render the chat widget. Now I've looked up possible solutions, a number of helpful people recommended that I make sure my domain is whitelisted. It was in fact! I also don't have any error appear on my console.
I do want to point out that I my chatbot isn't currently live since my team is currently developing it. I remember that being no problem a few months ago (Late July 2018). So long as one of my team members with admin privileges was already logged into facebook, they'd be able to see the chat widget.
Is that the problem - i.e. facebook updated their systems so that only live bots can be seen on websites regardless of whether a team member is looking at it or not.
I appreciate any input!

Just from our docs I found 1 more hint to whitelisting:
The plugin has to be served over HTTPS.
Is it possible that it's your case? Sorry, I can't say if the not-live bot is of an issue. :-/

Related

Facebook periodic review is unclear

in order to approve your app’s continued operation on our platform.
Platforms affected: Connect URL.
Developer Policy 1.2: Build an app that is stable and easily navigable.Some common violations of this policy include:
- Broken Facebook integration (e.g. broken share, like or comment functionality)
- Broken user experience in the app (e.g. app has broken links or user interface failures)
My app:
Using https://www.npmjs.com/package/hellojs v1.18.8 to query user info from facebook.
The request URL:
https://graph.facebook.com/v2.9/me?fields=email,first_name,last_name,name,timezone,verified&access_token=.....
calling out hello.js
hello(auth.network).api('me').then(function (json) {
App has no share, like, comment functionality and not really any user interface. Just our page offers ability to fill some data with facebook and then it remembers you with cookie.
Anyone has similar e-mail and what to do?
Our app does not use share, like or comment functionality neither do we provide any user interface for users (only the o. We are using Facebook to prefill some user data on our site.
Have the same unclear message "Platform affected: Connect Url".
I asked for a more detailed answer and received an answer the next day:
Thank you for your response.
Facebook periodically reviews the websites and applications which are on it. Your application is in its review process currently. We are required to test the Facebook login functionality in order to conclude the review in totality. However, we are unable to do so.
Unfortunately, we have not been able to locate a Facebook integration (Login, Share and Like) on your submitted platform. To help us conclude the review process, could you kindly share the details regarding the location of a Facebook integration and how to navigate to it on your website URL.
This review is essential to Facebook as we want to offer the best experience to users as well as developers like yourself. Please help us in bringing your application into compliance by working with us.
Alternatively, you could aid us by sending us credentials of a test user which is already registered and connected to an FB account within the app. You can get all the information related to creating a test user here - https://developers.facebook.com/docs/apps/test-users.
Please feel free to get in touch with us regarding any doubts or queries you might have.
Thank you for your patience and cooperation.
Looking forward to hearing from you.
My app contains the functionality of a facebook login. I made an instruction and a test user of the application so that Facebook employees could test the functionality used in my application.
Normally they write down what is wrong and explain how to fix it. If you are not sure you can reply them back and ask how to fix it. I manage to fix my issue which was similar to the one explain below by emailing facebook.
https://technuisance.com/facebook/facebook-policy-warning-for-app-solved.html
I got the same message from Facebook two months ago. In my case, I didn't find a solution in time and Facebook penalize me by deactivating the app.
Therefore, you must attend to it if you do not want the same to happen to you. Facebook uses software similar to this to check for failures on your site and assigns a score according to its performance. That's why they send you such a generic message.
I suggest you use PageSpeed Insights to receive a report on the performance of your website. In addition, the platform gives you suggestions for optimization and improvement; Surely there you will find some clue of what may be failing.

Domain is blocked by Instagram and Facebook

I have a Shopify site at https://www.vaingloryshop.com that is being blocked both by Instagram and Facebook. Instagram gives me the error "Link not allowed. It looks like your profile contains a link that is not allowed. We restrict certain content and actions to protect our community. Tell us if you think we made a mistake." And as you can imagine I spammed the 'Tell Us' button, but they never reply. Facebook's debugger returns, "We can't review this website because the content doesn't meet our Community Standards. If you think this is a mistake, please let us know." Also let them know numerous times.
The domains are bought through Google. The first time we turned on the site was 12/24/18 and was the same time we tried to add to our IG bio and immediately got this blocked message and have ever since. At that time we had the primary domain as https://www.vainglory.us. And I thought the .us as throwing it off, which is why I changed the primary domain to what it is now (about a little over a week ago). Any ideas?? FB, IG support is MIA, and Shopify/Google domains have no ideas or issues on their ends.
Fixed! Found a clue while scouring the internet. I went ahead and setup a Facebook Ad account then from there contacted FB support in the Business Manager. They asked me about the URL in question and immediately fixed it. Apparently it had been blocked due to some unknown reason. Now everything's up and running!
We resolve our domain name and we found the live support in this link: https://www.facebook.com/business/help then on the bottom of categories you will find the "Find answers or contact support & Get Started Button" after that a modal will appear and it will allow you to choose a type of category, for us we selected the Business Pages then below there is a large text that will you if you need more support check this image for reference: Need more help? Contact Support.
Chat with a representative
The estimated wait time is < 2 minutes.

Facebook app id for website social plugins

I have like/share buttons on my website and am not currently using an appid. Finding information on whether this is a necessity for the above configuration is difficult to confirm. When going through the Facebook app "create" forms, I'm really confused by a lot of the requirements as it seems to be more focused around actual apps rather than websites, which login via fb etc.
In the past I have created an app for one of my other websites and I don't believe there was any verification/submission process at this point (about 2-3 years ago). Reviewing my old app configuration now I can see that it is not "live" - does anyone know whether Facebook implemented this submission process in the last couple of years, and then de-activated any live apps that were created prior to this?
I now want to setup a new app for my new website and I'm unsure what the different 'action types' mean and what I would need to simply use like/share buttons on the website. Could someone give me a quick run down of what I'd need and what they are?
Any other info/tips people can provide would be greatly appreciated. I'm finding that the like/share DO still work without the app, but sometimes the share button doesn't work properly (I have a feeling this is something to do with the app).
Thanks
If you are just using the Social Plugins, you don't need to have a Facebook App ID.
If you want more integration, it will be required. Creating an App ID is like registering your App, wether an iOS or Android App or just a website, so that you can make Graph API calls for it.
The easiest way to register your website is to go the quickstart: https://developers.facebook.com/quickstarts/?platform=web (or https://developers.facebook.com/apps). There you can type a name and follow the steps.
You can then follow the "Sharing best practices" (https://developers.facebook.com/docs/sharing/best-practices#tags) on how to use the App ID. For example, by including an fb:app_id meta tag on your pages.
There is a review process, since last April, but that is only needed if you use permissions for your App. If you just use the plugins, that is not needed.
Can you explain more what is exactly not working?
Update
The time you create a page the Facebook crawler does not know yet what the Opengraph data for that one is. This will happen after the first share, but if you want to ensure it is correct from the first share on, you can force a re-scrape.
This section explains how that works:
https://developers.facebook.com/docs/sharing/opengraph/using-objects#update
When an app triggers a scrape using an API endpoint This Graph API
endpoint is simply a call to:
POST /?id={object-instance-id or object-url}&scrape=true

How do I import facebook friends from the another website

I am looking for a way to connect to facebook by allowing the user to enter in their username and password and have our app connect to their account and get their contacts so that they can invite them to join their group on our site. I have written a facebook app before, but this is not an app as much as it is a connector so that they can invite all their friends or just some to the site we are working on.
I have seen several other sites do this and also connect to Yahoo, Gmail and Hotmail contacts. I dont think they are using Facebook Connect to do this since it is so new, but they may be.
Any solution in any language is fine as I can port whatever example to use C#. I cannot find anything specifically on Google or Facebook to address this specific problem. Any help is appreciated.
I saw a first answer get removed that had suggested i might need to scrape the friends page. The more I look around, this might be what i need to do. Any other way i think will require the person to add it as an app. I am wondering how a answer can get removed, maybe that user deleted it.
Try This
Not sure if its possible explicitly but there are indirect ways to do it!!!
Here is another article that seems to cover what you want to do http://facebook-developer.net/2008/02/20/allow-your-users-to-invite-their-friends/

How long would it take to integrate Facebook Connect with a website?

I have a website where users can buy deals posted by the site owner/admin and I would like to integrate Facebook Connect with it. Can you please answer the following:
What tasks are involved with integrating Facebook Connect?
How difficult would it be for a programmer to integrate Facebook Connect?
How long would it take for an average programmer to integrate Facebook Connect?
I think it's a bit difficult, yes, but it's not impossible. It shoud be about 2-5 days to study, understand, make tests and make it works (it also depends on how much you know of the facebook platfrm):
Here is a tuorial I wrote:
http://www.barattalo.it/facebook-connect-tutorial/
it explains how to give the facebook login and how to post on users' wall.
There are multiple good tutorials available. I would say an average programmer (with some familiarity in JavaScript) would be able to do this fairly easily.
Facebook Connect Wiki
How to quickly add Facebook Connect
I have integrated Facebook Connect into 2 sites and the time it took varied from 3 days to 2 weeks. The time requirement depends on the size of the application you are integrating. It only took me 3 days to integrate Facebook Connect into a new site which did not have any existing users.
Putting in a Facebook connect or login button can be pretty easy now since there are some copy-and-paste solutions out there. If you're looking for a copy/paste solution that does some pretty simple members-only page protection, you can try this Facebook Login tool. It's free and gives some basic analytics, I think.
My point of view Facebook connect can be implemented by average programmer with in 2-3 hours If you aware about Facebook document and sound knowledge of API Key Secret.
Following documents that help for integrating Facebook into websites.
Document use PHP for server-side programming and HTML/JavaScript for client-side code. These examples are very straightforward and easily translatable to other languages.
Facebook Developer Tutorials.
This article shows few steps that describes how to integrate Facebook Connect into your
existing site.
efpa is brilliant for this, its easy to use and saves you hours, it would take you less than 20 min, there is a really good youtube tutorial on this, they use efpa to create a web application, let users connect using their facebook accounts and then present them their home feed, from creating a facebook app to writing the code in 20 min;
http://www.youtube.com/watch?v=ri8io0bmKOc
btw efpa stand for (Easy Facebook PHP API), the library was written to make facebook intergration easy and usable by anyone. Check out their documentations page http://labs.gurron.com/projects.php?proj=efpa&pg=docs