How to add netsuite Primary Subsidiary on customer upsert - soap

Question

I am using the following SOAP request to upsert a customer into NetSuite.
It is retuning the following: ERROR USER_ERROR Please enter value(s) for: Primary Subsidiary
I've tried to add the subsidiary field and a few others but nothing seems to be working.
Does anyone know how to assign a Primary Subsidiary on customer upsert?
Thank you!
<soap-env:Envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:ns1="urn:messages_2019_1.platform.webservices.netsuite.com"
xmlns:ns2="urn:relationships_2019_1.lists.webservices.netsuite.com"
xmlns:ns4="urn:relationships.lists.webservices.netsuite.com"
xmlns:ns3="urn:core_2019_1.platform.webservices.netsuite.com"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soap-env:Header>
<tokenPassport>
<account>%v</account>
<consumerKey>%v</consumerKey>
<token>%v</token>
<nonce>%v</nonce>
<timestamp>%v</timestamp>
<signature algorithm="HMAC-SHA256">%v</signature>
</tokenPassport>
<preferences>
</preferences>
</soap-env:Header>
<soap-env:Body>
<ns1:upsert>
<ns2:record xsi:type="ns2:Customer" externalId="10">
<ns2:entityId>%v</ns2:entityId>
<ns2:companyName>%v</ns2:companyName>
<ns2:email>%v</ns2:email>
<ns3:customField xsi:type="ns3:RecordRef" scriptId="custbody_inv_worksheet_currency">
<ns3:value internalId="10">
<ns3:name>EUR</ns3:name>
</ns3:value>
</ns3:customField>
<ns2:customFieldList>
<ns3:customField xsi:type="ns3:SelectCustomFieldRef" scriptId="custentity_vies_check_customer">
<ns3:value internalId="2">
<ns3:name>Approved</ns3:name>
</ns3:value>
</ns3:customField>
<ns3:customField xsi:type="ns3:SelectCustomFieldRef" scriptId="custentity_sales_type">
<ns3:value internalId="2">
<ns3:name>B2B</ns3:name>
</ns3:value>
</ns3:customField>
<ns3:customField xsi:type="ns3:SelectCustomFieldRef" scriptId="custentity_kyc_status">
<ns3:value internalId="2">
<ns3:name>Approved</ns3:name>
</ns3:value>
</ns3:customField>
<ns3:customField xsi:type="ns3:SelectCustomFieldRef" scriptId="custbody_inv_worksheet_currency">
<ns3:value internalId="10">
<ns3:name>EUR</ns3:name>
</ns3:value>
</ns3:customField>
</ns2:customFieldList>
</ns2:record>
</ns1:upsert>
</soap-env:Body>
</soap-env:Envelope>

Answer 1

If you check out the NetSuite Schema Browser (https://www.netsuite.com/help/helpcenter/en_US/srbrowser/Browser2021_2/schema/record/customer.html), you'll see that the subsidiary field is named "subsidiary" and is a RecordRef type, so that in your code you will need to (assuming C#) use "new RecordRef { internalid = XX } to create the RecordRef for the subsidiary and assign that to the field in your Customer object.