Unable to update passenger name in created PNR at sabre - soap

Question

I am developing API to update passenger detail like name and DOB in PNR.
I followed this http://files.developer.sabre.com/doc/providerdoc/pnrservices/UpdateReservationRQ_1_15_0_User_Guide.pdf
Request xml
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sec="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:eb="http://www.ebxml.org/namespaces/messageHeader" xmlns:v1="http://webservices.sabre.com/pnrbuilder/v1_15" xmlns:v11="http://services.sabre.com/res/or/v1_8">
<soapenv:Header>
<sec:Security xmlns:sec="http://schemas.xmlsoap.org/ws/2002/12/secext">
<sec:BinarySecurityToken valueType="String" EncodingType="sec:Base64Binary">${#Project#sessionid}</sec:BinarySecurityToken>
</sec:Security>
<eb:MessageHeader eb:version="2.0">
<eb:From>
<eb:PartyId type="urn:x12.org:IO5:01">999999</eb:PartyId>
</eb:From>
<eb:To>
<eb:PartyId type="urn:x12.org:IO5:01">343434</eb:PartyId>
</eb:To>
<eb:CPAId>AB</eb:CPAId>
<eb:ConversationId>test123</eb:ConversationId>
<eb:Service eb:type="OTA">UpdateReservationRQ</eb:Service>
<eb:Action>UpdateReservationRQ</eb:Action>
<eb:MessageData>
<eb:MessageId>1001</eb:MessageId>
<eb:Timestamp>2017-01-10T10:00:00</eb:Timestamp>
<eb:TimeToLive>2017-01-16T23:59:59</eb:TimeToLive>
</eb:MessageData>
</eb:MessageHeader>
</soapenv:Header>
<soapenv:Body>
<v1:UpdateReservationRQ Version="1.15.0">
<v1:RequestType>Stateless</v1:RequestType>
<v1:ReturnOptions IncludeUpdateDetails="true" RetrievePNR="true" />
<v1:ReservationUpdateList>
<v1:Locator>${#Project#pnr}</v1:Locator>
<v1:ReservationUpdateItem>
<!--Optional:-->
<v1:PassengerNameUpdate op="U">
<!--Optional:-->
<v1:TravelerName type="ADT">
<!--Optional:-->
<v1:Given>Ramesh</v1:Given>
<v1:Surname>Tiwari</v1:Surname>
</v1:TravelerName>
<!--Optional:-->
<v1:NameAssociationTag>
<v1:LastName>Praveen</v1:LastName>
<v1:FirstName>Deshmukh</v1:FirstName>
<v1:NameRefNumber>01.01</v1:NameRefNumber>
</v1:NameAssociationTag>
</v1:PassengerNameUpdate>
<!--Optional:-->
</v1:ReservationUpdateItem>
<v1:ReceivedFrom>
<v1:AgentName>AESWSSELL1AEBG</v1:AgentName>
</v1:ReceivedFrom>
</v1:ReservationUpdateList>
</v1:UpdateReservationRQ>
</soapenv:Body>
</soapenv:Envelope>
But continually getting below error.
<soap-env:Body>
<stl15:UpdateReservationRS xmlns:stl15="http://webservices.sabre.com/pnrbuilder/v1_15" xmlns:ns6="http://services.sabre.com/res/orr/v0" xmlns:raw="http://tds.sabre.com/itinerary" xmlns:or18="http://services.sabre.com/res/or/v1_8" xmlns:ns4="http://webservices.sabre.com/pnrconn/ReaccSearch">
<stl15:Success>FALSE</stl15:Success>
<stl15:Warnings>
<stl15:Warning>
<stl15:Message>PARTIAL ERROR</stl15:Message>
</stl15:Warning>
</stl15:Warnings>
<stl15:Errors>
<stl15:Error UpdateId="">
<stl15:Code>500601</stl15:Code>
<stl15:Message>UNABLE TO PROCESS</stl15:Message>
</stl15:Error>
</stl15:Errors>
<stl15:Results/>
</stl15:UpdateReservationRS>
</soap-env:Body>
Please help me to find out what change in require in the request.

Answer 1

Hard to tell without knowing the carrier, but many airlines will not allow a name change once the PNR has been "ended" and a locator has been returned.

Answer 2

It is possible to update passenger detail in created PNR.
In above request require PNR created date to compete this process.
<stl1:Locator>XPKCGL</stl1:Locator>
<stl1:CreateDate>2017-05-23</stl1:CreateDate>
Below is complete request.
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:eb="http://www.ebxml.org/namespaces/messageHeader" xmlns:ns1="http://webservices.sabre.com/pnrbuilder/getres" xmlns:ns12="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns13="http://www.w3.org/1999/xlink" xmlns:ns14="http://www.w3.org/2000/09/xmldsig#" xmlns:or="http://services.sabre.com/res/or/v1_8" xmlns:ota="http://webservices.sabre.com/sabreXML/2003/07" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:stl1="http://webservices.sabre.com/pnrbuilder/v1_15" xmlns:stl2="http://services.sabre.com/STL/v01" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xml="http://www.w3.org/XML/1998/namespace">
<SOAP-ENV:Header>
<sec:Security xmlns:sec="http://schemas.xmlsoap.org/ws/2002/12/secext">
<sec:BinarySecurityToken valueType="String" EncodingType="sec:Base64Binary">${#Project#sectoken}</sec:BinarySecurityToken>
</sec:Security>
<MessageHeader xmlns="http://www.ebxml.org/namespaces/messageHeader" version="1.0">
<eb:From>
<eb:PartyId type="urn:x12.org:IO5:01">99935345999</eb:PartyId>
</eb:From>
<eb:To>
<eb:PartyId type="urn:x12.org:IO5:01">344535</eb:PartyId>
</eb:To>
<eb:CPAId>AB</eb:CPAId>
<eb:ConversationId>cpm23432</eb:ConversationId>
<eb:Service type="OTA">UpdateReservationOperation</eb:Service>
<eb:Action>UpdateReservationRQ</eb:Action>
<eb:MessageData>
<eb:MessageId>608926</eb:MessageId>
<eb:Timestamp>2017-05-22T15:49:07Z</eb:Timestamp>
</eb:MessageData>
</MessageHeader>
</SOAP-ENV:Header>
<SOAP-ENV:Body>
<stl1:UpdateReservationRQ xmlns="http://webservices.sabre.com/pnrbuilder/v1_15" Version="1.15.0">
<stl1:RequestType>Stateless</stl1:RequestType>
<stl1:ReturnOptions IncludeUpdateDetails="true" RetrievePNR="true" />
<stl1:ReservationUpdateList>
<stl1:Locator>XPKCGL</stl1:Locator>
<stl1:CreateDate>2017-05-23</stl1:CreateDate>
<stl1:ReservationUpdateItem UpdateId="ID-1">
<stl1:PassengerNameUpdate op="U">
<stl1:TravelerName type="ADT" referenceId="1">
<stl1:Given>RamRaj</stl1:Given>
<stl1:Surname>Des</stl1:Surname>
</stl1:TravelerName>
<stl1:NameAssociationTag>
<stl1:LastName>DESHMUKH</stl1:LastName>
<stl1:FirstName>PRAVEEN</stl1:FirstName>
<stl1:NameRefNumber>01.01</stl1:NameRefNumber>
</stl1:NameAssociationTag>
</stl1:PassengerNameUpdate>
</stl1:ReservationUpdateItem>
<stl1:ReceivedFrom>
<stl1:AgentName>CPM MBE</stl1:AgentName>
</stl1:ReceivedFrom>
</stl1:ReservationUpdateList>
</stl1:UpdateReservationRQ>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>