We have been working on integrating FBE into our app and the development process was going fine, we submitted the app for the review and it didn't get rejected but the FBE product disappeared from our list of products and we cannot access anything related to FBE, the dev panel or even the fbe_install in the webhook. Also after moving our app to production we stopped receiving the webhooks and it was working fine on staging and development. Right now our app still exists in FB apps but in testing only mode Has anyone faced similar issues and could help, please?
I have sent an update of my App to Huawei a few days ago. Verification went well, no remarks by Huawei side. Yesterday's update has been published, but the app was missed from appgallery. The update did not come to users. They can't find an app throw search. But the link to the app is working on a desktop browser. On phones can't find app across AppGallery. Huawei did not send me any info. Can anyone help?
According to the confirmation with the review team, when they try to log in your app for the first time on the HMS phone (mate30, HMS, emui11.0.0), the following error message is always displayed before login.
Although they could log in after loading the app for a period of time, but this problem does not occur on the GMS phone(mate20pro).
To solve the issue, you are recommended to test your app in HMS devices to reproduce and optimize its incompatibility issues against non-GMS devices.
I have a problem with my app.
It's currently "Pending approval".
I have accidentally submitted "Ads Management Basic Access" for review a few weeks ago and totally forgot about it. At the moment the app can't be used by people who are not testers or developers.
The problem is - i can't resubmit the app for review again. I have to mark additional features that i want the FB team to review in order for the app to be submitted for review again.
Any ideas on how to solve this? Would it be easier to just create new identical app?
I have a live Facebook app that is currently used in a production website. This app has not been submitted for approval as it does not need any extended permissions.
With the upcoming feature, the app will require access to an extended permission (manage_pages). Thus I will have to submit the app to Facebook for review.
As I understand the steps to recreate the user experience has to be mentioned when submitting for review. My problem is that the new feature is not available in production until the Facebook review is complete. How will the app approval process happen as I need to list out the steps to test the app when submitting?
As an alternative I could put the app back to sandbox mode and send the review, but that would disrupt the already exiting feature (which requires the app to be live).
Is there an alternate way that I could get the app approved without having to disable any existing features?
Thanks.
As far as I found out, there is currently no way, that Facebook helps you with this.
Have you found out something?
I opened an issue in the facebook-bug-tracker:
https://developers.facebook.com/bugs/1594700337461753/
Edit:
As Facebook mentions in this bug-report, the best way for this is to mention the app-id and domain of the pre-production app to the reviewer.
I created a new app and uploaded the binary to iTunes Connect, then tested IAP using the test user account, both on the simulator and on the device. Both worked.
I submitted the final app and it is currently live on the App Store. However, after deleting the development version from my device and downloading my app from the App Store to test IAP, the app immediately receives an "Invalid Product ID:" error.
Once again, the development version worked using the test user account, but live on the store it does not work and returns invalid product ID. Any ideas what this might be? If anyone wants to test this (in case it's just me) the app is called "ContaX" and is free with ads - you don't need to actually buy the upgrade, just see if it crashes after tapping the remove ads option.
I advise you to wait for 24 hours after your app is approved.
Sometimes it takes more time for the in app purchases to be available in the released application.
I am also suffering with this issue and my app has rejected two time due to this issue. I went to Apple Developer Forum to get the solution. The problem is might be with Review team's device or environment.
Here is the link of full thread: https://devforums.apple.com/thread/233371
I think it will work for you as well.
Double-check the bundle ID you've submitted the app under and the product IDs you're sending to the app. They have to match.
You may have accidentally submitted an app with a different bundle ID.
After fighting this problem for a while I realized I was using the "Apple ID" to get the In App Purchases rather than the "Product ID". So, make sure you're using the "Product ID" and NOT the product's "Apple ID"!
I'd like to share our experience. One of our apps did not have any purchase since release. It was over a month. We have tested in app purchase during development phase in sandbox mode, everything was ok.
When we deleted the development app from our device and installed the app from the app store, we got Invalid product id during purchase.
We double checked everything and tried many things. What we think done the trick is toggle "Cleared for Sale" in the iTunes connect.
We have 3 auto renewing subscriptions. In IAP page, We uncheck Cleared for Sale. then save, then again recheck Cleared for Sale, saved again on each product. remove app from the phone and download again from App Store.
Nothing seems to happen. After 30 minutes suddenly one auto renewing subscription started working. 2 other subscriptions still didn't work. After 5 hours all 3 subscriptions started working magically.
We are seeing something similar. On a new tvOS app with 8 auto-renew subscription IAPs, for the first 30 hours or so after release, none of the IAPs were available. Then one became available and now we are at 40 hours since release with still only 1 of 8 IAPs available.