Why is Harvest being purchased at all? [closed] - version-control

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Closed 10 years ago.
Does your work environment use Harvest SCM? I've used this now at two different locations and find it appalling. In one situation I wrote a conversion script so I could use CVS locally and then daily import changes to the Harvest system while I was sleeping. The corp was fanatic about using Harvest, despite 80% of the programmers crying for something different. It was needlessly complicated, slow and heavy. It is now a job requirement for me that Harvest is not in use where I work.
Has anyone else used Harvest before? What's your experience? As bad as mine? Did you employ other, different workarounds? Why is this product still purchased today?

I had the benefit of using Harvest at a bank and you'll never find a more wretched hive of scum and villainy, backwards triple-forking undocumented check-in gauntlets that require 15 steps to make one simple change. Nevermind that they weren't even using branching. This is an evil tool don't let it get you in its clutches.

Chances are, your company has some sort of contract with CA - are you using a lot of other CA software in-house?
Edit: Guess so!

OK I'm going to answer this in a couple of episodes because its late here and Harvest is a big topic.
Firstly CA Harvest (which is what version 7 of the product is called, version 5 is CCC which I cant recall the expansion, version 12 is called CA SCM) is a lot more than just a SCM tool - in the same way ClearCase is a lot more than an SCM tool. SVN, CVS, git, hg are all base-standard SCM and little more.
What you get with Harvest is SCM + Policy. It gives you a place to store and version your code and wrap it all in a policy of how that code matures though your organization from dev to prod. Do you have a policy in your organization that a Lead Developer needs to sign off on the code before its released to QA ? Harvest allows you define the signoff as a policy, and enforces it - you cant migrate the code from the "Dev" state to the "QA" state until one of the people in the project designated as a Lead Dev does exactly that. Do you have a policy that any SQL code needs signoff by a DBA before it progresses ? Harvest allows you to define that policy, and enforces it - so you might need both Lead Dev and DBA signoff before code migrates.
Harvest is by no means a tool for most software organizations - it is typically used in the finance industry, or in business' where a very strong regulatory framework governs what they can do. Banks need to comply with Sarbannes-Oxley, which has very strong auditing requirements. Harvest provides the ability to define all kinds of controls and process around how changes to the Banks assets move through their lifecycle. I know large public transport organizations that are responsible for the safety and punctuality of millions of people every day, that need the tightly defined control mechanisms that a tool like Harvest provides. I also have seen Harvest used in environments where 1000's of developers use it everyday - yes, I'm not exaggerating, literally 1000's of devs in one organization, writing code for a worldwide retailer, pushing IT solutions out their door everyday to the stores around the world.
Harvest is not perfect, thought version 12 is much better. It has too many "that's just stupid"-moments, it does per-file versioning ala CVS, and CVS-like branching and directory versioning (or lack thereof), with all the fun we've come to know and fear. Once you know it and accept it though, its isn't inherently slower than any other SCM I've used. It just has a bigger job to do than just version your code.
Another big win, and its even bigger with version 12, is its integration with other CA tool (and ability to integrate with non-CA tools, but not many at the moment) - defect tracking with Quality Centre, trouble ticketing with Unicentre Service Desk, software deployment to the desktop with SDM. You can define bridges between these apps that result in a lot tighter integration of these concerns, with the usually positive effects on accuracy and timeliness.
If your dealing with getting software out to a worldwide enterprise, with thousands of desktops and servers, mainfame/midrange/middleware systems, iron-clad change control processes, complexity, regulations, contracts, auditors, just a whole bunch of complexity, Harvest is just one tool in a whole suite of tools your going to need. If you just want a simple SCM for a team of 10 devs supporting a few hundred customers, its not a great way to go.
I'll try to add something about how Harvest actually works next time - repositories, projects, views, packages, forms, processes etc. That might help explain why some organizations use it, and why its not for everyone.

I used Harvest during a short gig in the banking industry a few years ago. I agree that it was practically unusable, but the people in charge of QA seemed to love it.

I worked for a company that had two choices; ClearCase or Harvest. Subversion hadn't ever been considered, and the reason was that ClearCase (IBM) and Harvest (CA) both had longstanding mainframe contracts already.

We've used Harvest for about ten years (2000-2010) and even though we are now looking at replacing it I believe it has served us very well.
Harvest (let's stick with that name even though it's no longer it's official name), was the first major tool we implemented to support us in R&D and at the time none uf us knew much about the many aspects of application lifecycle (versioning of code, branching, automated testing, regression testing, quality assurance, deployment to numerous runtime environments and production, rollback, ememrgency fixes, maintenance updates etc.); today we know a lot more and our development processes serve us very well (not that there is not room for many improvements).
We do not have a very hierarchical organisation (we don't have a lot of inspectors that need to approve changes) but it's very helpful to have support for "checkpoints" - points in the development process where something need to happen (e.g. functional testing or integration testing).
The drawback (for us) with Harvest in regards to usability has been "what a programmer need to do to change x lines of code". Today (out there) there are a lot of easier and more efficient ways than Harvest to get write access to source code files, make your updates and then return the files again / move them to another aspect of the development process (testing,deployment etc.). Another drawback is the price tag; it's expensive.
Gain we've had with Harvest:
It support workflow and therefore we've been able to have a single system to manage code versioning, workflow and process automation. If possible it's easier to maintain and improve a single system than many.
In addition to providing cmd line access to internal processes (making it possible to script special solutions when so required by your processes) Harvest also is easily configured by graphic interface.
It has the concept of "Package" which makes it easy to attach plenty of meta data to code changes and to handle the changes independently of other changes (versioning on file level rather than change sets containing the complete code mass). This is helpful to handle indpendent emergency and maintenance changes.
If a developer is only a programmer and only think on the coding aspect of software development then I imagen he/she would might get very frustrated with Harvest.
If a developer is a developer and understand that software development is a lot more than coding and that the coding is only the very begining of a the lifecycle of software then I belive he would see a lot of benefits with Harvest.

I have been using HARVEST for the last 4 years and i love it. The kind of support it gives you to control the code movement is really fantastic. We use HARVEST to deploy applications on to Websphere. It also do an amazing work in deploying the plugins into the web server along with the application. When you want to have a process in place for moving the code in a big enterprise environment, i don't think any other tool can even come closer to HARVEST.

Related

Can a software upgrade ever be non-incremental?

Normally all our upgrades, feature or bug-fix, are incremental. This seems obvious because even to develop a bug-fix we take the latest code-base of our product. However, this leads to a requirement that our customers have to update the software to the latest version even to get a bug-fix, they get the features as well as bug-fixes.
Recently, customers are telling us that they want the ability to get bug-fix patches without having to use new feature enhancements. Basically they want the bug to be fixed but they don't want new features. This is a dilemma for us. This is possible if the bug-fix changes a different set of binaries than the features. However, many times the features and bug-fixes are in the same binaries.
Is it even possible to create an upgrade that can be applied on any software version independently? Do others do this? Are Microsoft or Office KB patches ever non-incremental? Any guidance or links to relevant articles are highly appreciated. Thank you.
What the customer wants is normal but that does not mean that this is an easy problem.
What you describe is at the heart of configuration management. SCM is not just using a tool like git, it is using such a tool to solve the needs present. There is no silver bullet, to meet configuration requests take a lot of work and preparation of your code. I see that you have not tagged this as configuration management; this is exactly what you need to research if you have not.
Back to your specific request: The customer wants to be able to release bug fixes without the features you are continually working on. For the purposes of this answer I will assume your business model is that you offer a product which is a living thing and that several customers 'subscribe' to.
Branching strategy based on customer
Customer X, Y, and Z all gets different branches. Along with a developing branch from which you can pull features/bug fixes to the customers that want them.
This solution I would say is often very challenging (SCM generally is), you have to deal with diverging codebases and the developers have to be very aware of your work-flow.
Release branches
Having a branch for every released version which you can patch with bug fixes while not bringing in the new features is what I suggest. You're question is a bit unclear what you mean by incremental, if this somehow refer to the distribution of the patches itself then that is another matter and this answer will be less useful.
Feature-flags
You deliver new features to the customer which do not want them but they are hidden behind logic in your application. This can be hard to combine with what you describe as 'complete revamp'. This can also have other advantages as it makes it easy to perform A-B testing.
It places requirements on your architecture and also discipline when it comes to what to allow, too many feature flags for every little thing and it can get un-maintainable.
Have a strategy
You need to plan for this or you can not satisfy your customers needs. And it may be very well that if you have customers who wants the wrong things you have to negotiate. But providing bug-fixes without new features I think is the minimum
The books I read on this is old, but here is one i remember anyway: Wayne A Babich: Software Configuration Management - Coordination for Team Productivity
Release Strategies on the Rene Moser blog may be helpful.
The LTS (Long Time Supported Versions) section seems applicable to your concerns.
Regarding your questions:
Is it even possible to create an upgrade that can be applied on any
software version independently? - Sure, but it takes extra time, effort and money (usually).
Do others do this? - Yes.
Are Microsoft or Office KB patches ever non-incremental? - Yes, for major releases; but not KB patches.
A follow up question: is it worthwhile to do the extra work to facilitate non-incremental software releases for your software users?
The answer to this questions depends on your customer base, which may require a long meeting with the software developers and those in Marketing. If the customers wanting non-incremental releases are significant in terms of their numbers and revenue, then the extra work is probably necessary to keep those customers.

Preconditions for using Kanban [closed]

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Closed 9 years ago.
What kind of software development (projects) can kanban be used for and what are the requirements to implement it? I was reading a lot about kanban and how great it is. But now i have to write a paper about it that focuses of the requirements for kanban, and especially for what kind of projects kanban doesen't fit. I couldn't figure it out yet.
KarlM gave a good overview.
I think Kanban can be used in any project, because it takes your existing process and visualizes it, introduces WIP (multitasking) limits, and uses pull to maximize flow and minimize lead time. My team recently migrated to Scrum and it's been a very smooth transition so far.
Kanban is especially good for situations in which a standard iteration doesn't make sense.
For example, you might not have frequent releases. Maybe you want to decouple one or more of your planning, demo, retrospective, or release schedules.
Good examples:
Maintenance project. Even though you might want to have 2-week (or whatever) meetings to discuss priority, retrospectives, etc., you're probably not going to demo or release every 2 weeks, and it's not likely you'll be able to commit to everything in the next 2 weeks anyway. Situations like this are so dynamic that the priorities shift every day, as new feedback comes from customers. Scrum or other iterative processes don't make sense in this case.
There is a real need for stories that are longer than your iteration length. Kanban, like Scrum, thrives with small stories (better flow, slack, etc.), BUT, unlike Scrum, it DOES at least allow large stories if really necessary.
Extremely fast-paced development. Continuous deployment. Iterations no longer make sense, because maybe you're responding to change lighting-quick, and maybe releasing multiple times a day!
See code.flickr.com:
Flickr was last deployed 4 hours ago, including 8 changes by 2 people.
In the last week there were 85 deploys of 588 changes by 19 people.
Do you think Flickr is doing 2-week iterations, or even 1-day iterations? I doubt it. Looks like they're in super-speed dynamic flow mode... Maybe Kanban, but definitely looks like they're in the Lean umbrella. (Kanban falls under the umbrella of Lean thinking, and continuous deployment was made popular by last year's book by Eric Ries, "The Lean Startup".)
It might not fit in the following environments:
Organizational culture can't get away from up-front planning, overwork/commitment, push instead of pull, fixing all of schedule, scope, and cost, etc. Kanban will start to provoke continuous improvement in an organization, and many are simply opposed to anything but the traditional overengineering, overdocumented, siloed, non-Lean, non-Agile approach that they know and love, which is waterfall. Some government contracts might also fall under this category, although I believe at least DoD is trying to advance Agile in its projects now. But some companies, if you tell them they need to do LESS (i.e., limit work in progress, have a clearer vision, get less stuff done faster, but therefore more stuff done overall), will have a heart attack. Many (most?) companies are addicted to overwork, and think SLACK (which is a fundamental Lean principle) is a 4-letter word. Unfortunately, queuing theory and theory of constraints is hard to get through some people's heads. :) So Kanban might not fit in those kinds of places. ;)
The requirements are, that everyone on the project agrees to use the principles and practices:
Principles
1. Start with what you do now
2. Agree to pursue incremental, evolutionary change
3. Initially, respect current processes, roles, responsibilities and job titles
4. Encourage acts of leaderships at all levels
Practices
1. Visualise what you do / knowledge discovery
2. Limit work in progress
3. Measure and manage flow
4. Make policies explicit
5. Develop feedback mechanisms
6. Improve collaboratively using models and the scientific method
If they don't agree to do that, they can't use kanban. Pretty clear.
Kanban is a tool for visualizing and improving existing processes. If there's a scenario in which it won't work, that scenario would probably have one or both of two properties.
1) There is no existing process or the existing process is such a disaster that it is not working at all and/or is constantly changing in a chaotic manner.
2) There is no will or opportunity to improve.
Lacking the second is not a deal-breaker. Kanban could still help with communication and coordination, and increasing clarity might lead to an increased desire to improve or help establish trust necessary to empower improvement experiments. That would be an example of a low-maturity Kanban implementation leading to a higher level of team maturity.
Kanban is a simple process tool. Applied well, it is good for any project, not just software - any.
In my opinion Kanban can be implement in any kind of organization and in any industry.
But...
the team must be ready for a change
the change must has an evolutionary character
the organization must be focused on cooperation instead of performing routine work.

If you need only version control and bug/issue tracking, is TFS too much?

We are a small Microsoft shop with 4 developers. We like the idea to have everything integrated and under the same SQL database but not to deal with too many features or a complexity we don't need.
The other option would be to use two distinct third party tools. We also wonder if VS2010 version control and bug/issue tracking capabilities are comparable with the best third party tools on the market.
With TFS 2010, there is a TFS Basic version/configuration options. You can use SQL Server Express as the database, the install is simple and quick and you can install it on a client OS. It includes version system, work items and build system (no sharepoint, reporting...). Price should not be high, the target users for TFS Basic are those used to use SourceSafe. Also if you have MSDN, there is a change that it goes with it, so you would not have to pay extra.
Some thoughts on TFVC in general -- note that I've never used TFVC specifically, but I've been in a similar situation a couple times. My main concern is that it's too little.
TFVC (Team Foundation Version Control) appears to be a client-server version control system. I don't know anybody who hasn't upgraded to DVCS yet. I've never used TFVC but I can't imagine what benefits it'd offer to outweigh the architectural disadvantage. (And before you ask: I only use it from my workstation in the office, where the network has never gone down, but I still use its distributed features every day.)
I also work at a small Microsoft shop with 4 developers and we have never once regretted using Mercurial. It's one of the few decisions we made that everybody seems to have loved. It's one of those moves, like switching to a language with GC, that you never want to even think about reversing.
In terms of support, I hope you found some way to get great support from Microsoft. Things will come up with any VCS and it looks like community support is a couple orders of magnitude worse than Hg or Git.
I can't say much about bug trackers -- I think they're all pretty much the same these days. I've installed a couple open-source ones in an afternoon, even with no experience. The major difference seems to be, if you go with a big-name one, you'll be able to find lots of tools and extensions that work with it. For example, there are a million and one extensions for reporting/testing/etc. for Bugzilla. TFS probably has similar things, for enough money.
Two other things I'd keep in mind:
First, even if you only want these 2 features today, you will want other features in the future, and it will be (sooner or later) something Microsoft doesn't offer. So it's best to make peace with 3rd-party tools ASAP.
Second, unless you miraculously happen to pick the perfect set of tools for your company's future growth for all time, you will at some point want to migrate away from whatever solution you pick today. So make sure it either provides a way to do a full export, or is popular enough that other projects are falling over themselves to write importers for it.
I guess this all sounds kind of negative for TFS. I didn't really mean it that way -- I'm sure it does some things really well. But unless you're rolling in dough already, save your money.
Good luck with whatever you choose!
TFS work ittm tracking is awesome. Whatever your workflow is and the information you want to gather, you can do it easily with TFS.
Most expect TFS to do what they do out of the box as if it were omniscient. Unfortunately, you do things slightly differently than me and I from everyone else. The key is making it easy for the many different roles in your organization to get and input information into whatever your work tracking system is.
There is a plateau you will reach with custom, cobbled together tools that you won't get from cross referencing information along the product development process. TFS removes that barrier. The second barrier is knowing how to consume the information and that takes training and experience in effectively managing projects.
TFS Version control is certainly the low point when compared to the industry right now. DVCS popularity exploded about the time TFS came out. That said, Brian Harry has stated that TFS "fully expect that we will be adding distributed version control to TFS." http://blogs.msdn.com/bharry/archive/2010/01/27/codeplex-now-supports-mercurial.aspx
Take that as you will.
TFS is a great system but after having deployed and used it for some time I realize that the TCO is just too high to justify for a small team.

ClearCase advantages/disadvantages [closed]

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Closed 11 years ago.
Locked. This question and its answers are locked because the question is off-topic but has historical significance. It is not currently accepting new answers or interactions.
Because I'm currently struggling to learn IBM Rational ClearCase, I'd like to hear your professional opinion.
I'm particularly interested in advantages/disadvantages compared to other version-control-systems like Subversion or Git.
You can find a good comparison between ClearCase and Git in my SO answer:
"What are the basic ClearCase concepts every developer should know?", illustrating some major differences (and some shortcomings of ClearCase)
File-centric operations
The most single important shortcoming of ClearCase is its old "file-centric" approach (as opposed to "repository-centric" like in SVN or Git or Perforce...)
That means each checkout or check-in is done file per file. The atomicity of operation is at file levels.
Combine that with a very verbose protocol and a network with potentially several nodes between the developer workstation and the VOB server, and you can end up with a fairly slow and inefficient file server (which ClearCase is at its core).
File-per-file operations means: slow recursive operations (like recursive checkout or recursive "add to source control", even by clearfsimport).
A fast LAN is mandatory to mitigate the side-effects of that chatty protocol.
Centralized VCS
The other aspect to take into account is its centralized aspect (even though it can be "distributed" with its multi-site replicated VOB feature)
If the network does not allow access to the VOBs, the developers can:
still work within snapshot views (but with hijacked files only)
wait for the restoration of the network if they are using dynamic views
Expensive Distributed VCS option
You can have some distributed VCS feature by replicating a Vob.
But:
you need a special kind of license to access it.
that license is expensive and add to the cost of the regular license
any vob that uses the replicated vob (admin vob, admin pvob, ...) must be replicated as well (meaning some projects not directly concerned with a distributed development will still have to pay multi-site license...)
Old and not user-friendly GUI
the GUI is very old school and impractical (mid-90's MFC look, completely synchronous GUI, meaning you have to wait for a refresh before clicking elsewhere): when browsing baselines, you cannot quickly look for one in particular.
the GUI on Unix is not exactly the same than on Windows (the latest 7.1 version is better but not there yet)
the installation process is quite complicated (although the latest Installer Manager introduced by CC7.1 is now a coherent GUI on Windows or Unix and does simplify the procedure)
the only real rich application has only been developed for CCRC (the Remote Client)
UCM inconsistencies and in coherencies
As mentioned in "How to Leverage ClearCase’s features", dynamic views are great (a way to see data through the network without having to copy them to the disk), but the main feature remain UCM: it can be a real asset if you have big project with complex workflow.
Some shortcomings on that front:
the dependencies between components is not well managed for a depth superior to one (because of the bug of "parasite baseline")
UCM still has some in coherencies and inconsistencies as documented in CM Crossroads
Limited policies with Base ClearCase
Using ClearCase without using UCM means having to define a policy to:
create branch (otherwise anyone can create any branch, and you end up with a gazillon of them, with merge workflow nightmare)
put labels (otherwise you forget to label some files, or you put a label where you were not supposed to, or you "move" (gasp) a label from one version to another: at least UCM baselines cannot be moved)
define changeset. ChangeSets only exist with UCM activities. With Base ClearCase, you are reduced to clever "cleartool find" requests...
No application rights
ClearCase right management is entirely built on system rights.
That means you need to register your user to the correct system group, which is not always easy to do when you have to enter a ticket to your IT service in order for them to make the proper registration.
Add to that an heterogeneous environment (users on Windows, and server on Unix), and you need to register your user on Unix as well as Windows! (with the same login/group name). Unless you put some sort of LDAP correspondence between the two world (like Centrify)
No advanced API
only CLI is complete ("cleartool" is the ClearCase Command Line Interface), meaning that any script (in Perl or other language) consists in parsing the output of those cleartool commands)
ClearCase Automation Library (CAL) exists, but is quite limited
Java API exists, but only for web views for the CCRC client.
View Storages not easily centralized/backed up
The View storages are the equivalent of the ".svn" of SubVersion, exept there is only one "view storage" per view instead of many .svn in all the directories of a SubVersion workspace. That is good.
What is bad is that each operations within a view (a simple "ls", checkout, checking, ...) will trigger a network request to the view_server process that manages your view server.
2 options:
declare your view storage on your workstation: great for scalability, you can have as many view as you want without taxing the LAN: all communications are directly done on your workstation. BUT if that machine dies on you, you loose your views.
declare your view storage on a centralized server: that means all view_server process will be created there and that all operations on a view by any user will have to communicate with that server. It can be done if the infrastructure is "right" (special high-speed LAN, dedicated server, constant monitoring), but in practice, your LAN will not support this mode.
The first mode means: you have to backup yourself your work in progress (private files or checked-out files)
The second mode means: your workstation can be unavailable, you can just log on another a get back your views (execpt for the private files of a snapshot view)
Side discussion about dynamic views:
To add to the "dynamic view" aspect, it has one advantage (it's dynamic) and one shortcoming (it's dynamic).
Dynamic views are great for setting a simple environment to quickly share a small development between a small team: for a small development effort, a dynamic view can help 2 or 3 developers to constantly stay in touch one with another, seeing instantly when one's commit breaks something in the other views.
For more complex development effort, the artificial "isolation" provided by snapshot view is preferable (you see changes only when you refresh - or "update" - your snapshot view)
For real divergent development effort or course, a branch is still required to achieve true code isolation (merges will be required at some point, which ClearCase handles very well, albeit slowly, file-by-file)
The point is, you can use both, for the right reasons.
Note: by small team I do not mean "small project". ClearCase is best used for large project, but if you want to use dynamic views, you need to setup up "task branches in order to isolate a small development effort per branch: that way a "small team" (a subset of your large team) can work efficiently, sharing quickly its work between its members.
If you use dynamic views on a "main" branch where everyone is doing anything, then any check-in would "kill you" as it could introduced some "build breaks" unrelated with your current development effort.
That would then be a poor usage of dynamic views, and that would forget its other usages:
additional way of accessing data, in addition of snapshot views, meaning it is a great tool to just "see" the files (you can for example use a dynamic view to tweak its config spec until you see what you want and then copy those select rules into your usual snapshot view)
a side view to make merges: you work with your snapshot view, but for merges you can use your dynamic "sister-view" ("sister" as in "same config spec"), in order to avoid having a failed merge because of checked-out files (on which you would be currently working on your snapshot view), or because of a snapshot view not completely up-to-date. Once the merge is complete, you update your regular snapshot view and resume your work.
Developing directly in a dynamic view is not always the best option since all (non-checked-out) files are read over the network.
That means the dll or jar or exe needed by your IDE would be accessed over the network, which can slow down considerably the compilation process.
Possible solutions:
one snapshot view with all in it
a snapshot view with dll or jar or exe in it (files which do not changes every five minutes: one update per day), and dynamic view with only the sources visible.
The cost is a fairly obvious disadvantage. Not just the license cost, but also the cost of a ClearCase guru's salary. Almost every company I'm aware of that uses ClearCase seems to have at least one person whose only purpose is to tame the unruly beast.
The very fact that it's complicated enough to require a full-time nanny is also worrying.
An absolute nightmare of a system. It made me wish we could go back to VSS! (Never mind any modern source-control system like Subversion or Git!)
It's slooooow.
If you use dynamic views and the network goes down you cannot access your working copy of the source. You can do nothing but sit and wait for it to be fixed.
If you use snapshot views you seem to run into conflicts and "hijacked" files all the time, so the files in your working copy are never quite the same as in the source repository.
Whenever you try a large update or deliver operation it invariably FAILS for one reason or another, requiring your ClearCase guru to spend a few hour/days figuring it out. Oh yes, you must have a dedicated, full-time ClearCase guru!
When it fails you often cannot roll back the operation, either, so you're stuck with an operation in progress and the developers are blocked.
When you look past the pretty(?) icons, the GUI is very poor - right down to things like being unable to resize windows to see full file paths!
Their support staff are quite reluctant to fix anything. Their first response is always "this is by design" and "can you work around it?" If they do ultimately provide a fix (after much arguing) it will be the most basic possible fix to the most immediate problem.
Basically, it's slow, complicated and unreliable as hell. Oh, and did I mention it's ridiculously expensive? The only way they can possibly sell it is by talking to decision-makers who have never used the product and never will! I'm quite sure that no developer in the world would ever buy it.
Atomic commits and changesets are my biggest gripes against ClearCase. Let's say you check in five files as part of a bug fix or refactoring. Then it is discovered that something got messed up and you need to revert. Good luck finding which five files they are and what version each one needs to be on. But let's take a step back. You have just finished editing those five files, and it's time to commit. The first four go through just fine. That last one requires a massive merge. The other four files are already checked in. They don't wait for you to finish your necessary changes in the last file. I sure hope that no one updated or is using a dynamic view. A continuous integration build server is going to fail too.
Sometimes we make a whole new directory full of files that need to be checked in, but we don't want to check them in until they are done. It's early and everything is still volatile, so why check things in that you might delete very soon? OK, fine so far. Now it's time to check in. You add the newly created folder to source control. Well, ClearCase isn't recursive, so only that single folder is checked in. With SVN, that folder and everything below it is added, as you choose. The developer needs to remember to add everything, otherwise, a lot of files are going to be missing.
ClearCase owns the files and folders so you cannot modify anything unless you have checked it out first. The eclipse plugin takes away a lot of the nuisance here. I can't tell you how many times I opened a file in vi to make a quick change, only to find that I had forgotten to check it out first. Checkout isn't recursive either.
Updates can be painfully slow without changesets. When you update with a snapshot view, every file updates, not just the modified files. I worked on a project with 20,000+ files. I would remote in to my work machine, start the update, then drive to work; get coffee; go to my desk while it was finishing up. That might sound like an exaggeration, but it sadly isn't.
Dynamic views are terrible unless you are in a very small team. And if that's the case, why do you even have ClearCase? I have seen countless people's views getting hosed because someone checked in files that broke the views of everyone else. You should always update and merge any conflicts on your own view. That way, the changes only affect you. With a dynamic view, you cannot merge down before pushing back up; you just commit and hope.
I know cost probably isn't a big concern, but the developers who make the money for the company would enjoy spending the $50k-$100k (depending on ClearQuest license, which is a common addition) on either fun events or new equipment (chairs, monitors, etc.). IBM recommends having staff to keep ClearCase going. Why not re-purpose those people to generate revenue for the company, instead of making sure things don't crash and burn?
Some of the reasons that I have heard for not switching:
Learning will take time and money
Learning SVN or Mercurial should take no more than a day. Only ClearCase suggests having a certain ratio of admins to developers.
Migration will be painful
This is why tools exist: cc2svn
It's not as easy with Mercurial
Security
There are no known gaping holes in SVN AFAIK, and the development team is dedicated to fixing anything that is found quickly. The Department of Defense seems OK with SVN.
No real productivity gain afterwards
It takes forever trying to track down bugs without changesets. I love being able to roll back until I can't see the bug. You can't do that in ClearCase.
Multisite
WANdisco solves that problem. It's not free though.
The only thing that ClearCase does better than the rest is branching individual files, while keeping the others on the same track as another branch.
Everything I have done in Clearcase always seems hard. Whereas, I've never had that impression with other systems(except maybe CVS on occasion).
I've used SVN, CVS, Clearcase, and Mercurial.
My experience with ClearCase was a disaster, and I will second Don's statement that it requires a resident expert-- unfortunately we had more than one. I had experience with CVS and other version control systems, I was familiar with the concepts, but I found the ClearCase documentation incomprehensible and had to ask for help several times; different experts gave me conflicting advice to the point where we actually broke cd. That is, after I issued a ClearCase command in a UNIX shell, the "cd" command failed with an error message.
The basic task of a version control system is really pretty simple. Honestly, I think that half a dozen commands should suffice, using a file scheme that plays well with others. To me ClearCase looks like the result of a marketing exec deliberately complicating the hell out of things to make the product look sophisticated and powerful. I've heard that it can be configured to behave in a simple, safe, reliable way, but again that requires the services of an expert-- out of the box it's like a motorized swiss army knife.
Everything I've experienced related in any capacity to ClearCase is inefficient, ugly, overly complex, slow, confusing, expensive and inconvenient.
It seems to attract managers and engineers that JUST HAVE GOT IT ALL WRONG.
Damn, IBM and Rational must have amazing sales guys to sell such a crappy product.
We are just migrating off CC onto Git for many of the reasons given here. I would like to add one reason to stay away from CC or any other commercial source control system.
Your vital business data is hostage to ClearCase. You can't get it out.
Your vital business data is the code, its version history and all metadata such as commit comments, who checked in and when.
All software will have a limited useful life. You should always ask yourself when you introduce a new system that swallows important business data, whether it is code, bugs, customer data or what not: How do I get my data out again? If you can't answer that question, you should not introduce that system.
When we migrated out we lost most of our history and all of our metadata. Essentially we only have history corresponding to released versions, but information about what changes were done in response to what customer requests is lost (we have that data in the customer support and bug ticket system, so it is not completely lost, but the coupling to the source code is gone).
This will be somewhere between a nuisance and a problem for us on short to medium term. In a couple of years time, it is not important anymore, but perhaps for 1-3 years it will matter.
(There are commercial tools to migrate CC to other SCM, but they were not deemed adequate to our needs, and I doubt it would have been feasible. The minimal export we did took long enough.)
The lesson learnt is: Never entrust vital business data to proprietary systems.
No atomic commits
Once you checked in files it is very hard to revert to a certain state, because atomic commits aren’t supported. When checking in multiple files, each file gets a new revision (similar to CVS) and not the check-in itself. I think this is a crucial feature, because you hardly want revert single files but complete commit actions (which should map tasks). With ClearCase you can only revert to certain states by using Labels. In practice using ClearCase Labels for each check-in is overkill and thus not done.
Crappy user interface
The GUI of ClearCase Explorer is just a big joke. Horrible in usability and ugly looking. Different and often necessary functions aren’t provided (e.g. recursively checking in worked on artifacts). Command line tool cleartool used with cygwin is much better, but still some things aren’t available like recursively adding new files/folders to source control. I have to laugh my head off if I read a 50 lines of code long script to workaround this.
High administration efforts
Administrating ClearCase beast is far from obvious or lightweight (in difference to other scm-systems like CVS, subversion or Git). Expect to put quite a few dedicated ClearCase experts to just keep it running.
Horrible performance
Nothing is worse as making your developers wait while interfacing with SCM-tool, it is like driving with hand brakes enabled. It slows down your brain and also your work. Getting fresh new files to your snapshot view takes around 30 minutes for 10K artifacts. An update (no artifacts were changed) for the same amount takes roughly 5 minutes. When experimenting a lot and jumping between different up-to-date views means a lot of waiting. It gets even worse, when you’re working on files and you want to check-in or update them. Check-out, check-in and adding to source control cycles take around 10-15 seconds which is obviously a nightmare. It gets very annoying when you’re refactoring renaming/moving types or methods (many files can be affected).
Lack of support of distributed development
Today software development is often a distributed thing (developers are spread around the world working on the same product/project). ClearCase definetely isn’t suitable for this, because it is badly suited for offline work. Doing a check-out (action before you can edit a file/folder) requires that you are network connected. Here you could use the hijack option but this is rather a workaround as a feature (you basically just unlock the file on the filesystem). If your development sites are far away from your ClearCase server the check-in/check-out latency can even increase so dramatically that it is not usable at all. There are workarounds for that like using ClearCase Multisite (scm DB replica technology), but you have to pay extra for it and is not trivial to adminstrate.
Git as alternative
Though being a big fan+supporter of Open Source I am still willing to pay money for good software. But looking at IBM-monster ClearCase I wouldn’t invest my money here, it has all these discussed shortcomings, and further more IBM doesn’t seem to invest money to improve their product significantly. Recently I had a look a Git scm which looks very good, especially for its branching+merging features, where ClearCase has its major strengths.
This information taken from http://www.aldana-online.de/2009/03/19/reasons-why-you-should-stay-away-from-clearcase/
Possibly the worst software ever made. I will not work for any firm that uses rational anything. Aside from CC completely crashing and restarting my workstation frequently on dynamic builds. What happens when you are pushing something to source control and CC does what it does best, crash? Is your code then put in lost+found, backed up somewhere maybe? No, it is gone forever. So if you are ever in the god-awful situation of using this giant piece of expensive software, keep duplicates of everything. Good job Rational / IBM. Way to capture the most important part of source control, reliability. Die slow.
Downsides of ClearCase - an addition to the most in-depth post here.
The merge tool is not worthwhile. It barely helps you, remembers no decisions you made, its just a glorified diff.
The merge tool has to check out directories to even CHECK if they need a merge. Its a bit insane.
I use BitKeeper at work (let's assume Git), and merging two repositories even if there are conflicts is so trivial and user friendly even with command line, while ClearCase having tons of GUI tools is a long and laborious process which is also extremely error prone.
All GUI tools require a ton of latency. Even seeing what can be done on a file requires a high speed connection. So right-clicking in the ClearCase tool on a file working from home could take a minute or two having high speed internet because of the extreme amount of networking requirements.
Someone can completely mess up the repository or check-ins if they make their view spec different than the team. Which is quite insane that nobody can just check out some branch; they need the appropriate view spec which will incidentally give them the right stuff. The whole concept can be nice and flexible but 99% of the time it just causes lots of pain. Did I mention you can't email your spec via Microsoft Outlook since CC tools don't accept UTF-8 so you can't copy-paste it?
I have absolutely nothing nice to say about CC. I used it for 2 years at 2 companies and dropped it in a heartbeat feeling happy the entire time. It is also impossible to just experiment with at home with your own projects, so you will still learn SVN or Git at home, and be forced to go through ClearCase pains at work. Nobody I know has ever used CC voluntarily. They only use it because some manager at work decided CC is the path to salvation and forced everyone to migrate to it. In fact my last company migrated from CVS to ClearCase, and after one year from ClearCase to SVN. It was that hated.
ClearCase is not just one thing that makes you say no. It's like living in a house infested with ants. Each ant is just a minor inconvenience at best, but the infestation will drive you mad.
I'm trying to consolidate a few comments into an actual post here. I'm not really here to persuade you that one is better than the other, except by way of making a few points:
If you're comparing git and ClearCase, I respectfully submit that you need to better define your needs - if you are considering ClearCase for a "good" reason, the git probably isn't even in the equation - it's far too new to trust for enterprise-level source control, imo.
ClearCase introduces a lot of concepts into the version control space that other systems don't have, so it can be pretty daunting and confusing. Especially if the only experience you have is reading the documentation, as appears to be the case for a few people here.
ClearCase is definitely not well suited to huge code bases supported by developers who are not on a LAN with a VOB server. You can have many replicated (multi-site) VOB servers to get them close to remote developers, but this isn't necessarily practical if those remote sites are just a single developer.
Do you want file versioning or repository versioning? This is a pretty important question, and one that will necessarily filter out an entire set of tools, making your job easier. Repository versioning has a lot of advantages (and it's not "new", like some posters claimed - commercial tools like Perforce have been around for more than a dozen years, and there may have been tools that did repository versioning even before Perforce), but it isn't a panacea.
With a sufficiently large installation of any source control system, you're going to need help. When considering tools, you need to consider how easy it will be to find people to help you (either job applicants who have experience, or consultants who will be there at a moments' notice to address any issues). There's no such thing as a maintenance-free SCM system, and assuming you have one will get you into more trouble than picking one that requires "too much" administration.
Don't pay too much attention to people who talk about how bad "dynamic views" are - bad SCM policies are bad, regardless of the tool you're using. Your configuration management policies and practices have to be separate from your choice of tool - no tool will stop people from smashing all over your codebase if you don't define sensible branching and merging policies. If someone suggests that having developers directly commit onto /main is ever a sensible idea, you might want to walk away from that conversation.
ClearCase is a fine tool, but it is a complicated tool. There is no getting around this - it does not have an "easy install" mode. :-) From a technical standpoint, there's nothing that git or SVN can do that ClearCase cannot (although often the terminology is different, since Open Source projects tend to just invent new taxonomy where there already existed one), but some things are definitely easier/harder for a given system, depending on their design. ClearCase "snapshot" views are basically the same thing you would have if you checked out a repository from SVN or CVS - it's a local copy of the source code on your machine, with pointers back into the central server for tools to query version history, etc. You can work with these views without any network connection to the ClearCase server at all once they have been created, and you can "recycle" them to avoid downloading your entire repository again when you want to move to work on another branch, for example. "Dynamic Views" are basically a ClearCase invention, and the standard operating mode for a LAN. They appear the same as checking out an SVN repository, but they don't actually copy any files until you make changes. In this way the view is available immediately, but it obviously cannot be worked with if the main clearcase server is unavailable, and is unpleasant to work with over a high-latency connection. They also have the convenience of being able to be mounted as a network drive on any machine with access to the server on which they were created, so if your windows workstation dies, you can just log onto another one, mount your view, and get back to work, since all the files are stored either in the VOB server (for files you haven't modified on this branch), or the view_server (for files you have created or modified just in this view).
Also, and this deserves its' own paragraph....clearmerge is nearly worth the price of admission alone. It's hands down the best merge tool that I've ever used in my life. I firmly believe a lot of bad practice in SCM has developed because of a lack of high-quality merge tools, so CVS users never learned to use branches properly and this fear of branching has propagated to the current day for no particularly good reason.
Ok, all that being said, if you're looking for reasons not to use ClearCase, they're not hard to find, although I think that's the wrong way to go about it. Really you should need to come up with good reasons TO use ClearCase, not reasons for NOT using ClearCase. You should come into any SCM situation assuming that ClearCase is too much tool or too complicated a tool for the job, and then see if you have some situation that encourages you to use it anyhow. Having IBM or Rational logos is not a good reason.. :-)
I would not even consider ClearCase unless you could say yes to all the following statements:
You do now, or will eventually have, more than 50 developers working on the same codebase.
Most of those developers are centrally located, or have high-throughput low-latency connections to a central location.
You have a set of SCM policies and can identify how to use ClearCase to enforce those policies (really you should consider this for any tool)
Money really is no object
My experience is mostly limited by CC, CVS and SVN. In principle, CC is technologically capable, enterprise ready and comparable by features with any modern VCS. But it has several flaws that make it unusable in any people-oriented environment. For process oriented environments it is probably more appropriate, though I doubt that such environments are appropriate by themselves. Maybe, in military, cosmic or medical software, I don't know. Anyway, I believe that even for these domains there are appropriate and still more friendly tools.
Beside being technically capable VCS, CC has several distinctive advantages:
Dynamic views
Nice version tree
Triggers
Good merge versioning, including renames
In my opinion, their use is limited excepting last one; and they don't compensate flaws. Dynamic view nice in theory, but not always available in practice. Version tree has much less use in other VCS, while necessary in CC because of proliferation of branches (see 6). Triggers, as I know, very detailed and capable, but I think that for most practical tasks SVN hooks are good enough. And now about disadvantages that mostly concerns usability:
CC totally fails in sense of usability for main user group: for developers. And that is the main reason why I think that it should never be used in any environment, be it enterprise or not. Even if it were free, it would nevertheless suck your company's money by wasting time of your developers and frustrating them. This point is composed from:
"Check out-Check In" with strict locking approach - it is counter-productive, refactoring unfriendly, and dangerous in repository organizations with single development branch for multiple developers. Meanwhile, the advantages of strict locking are negligible.
Poor performance and high load
It effectively cannot be used remotely without multi-site (due to 2). Multisite is expensive too. ClearCase Remote client is very limited. It don't even have cleartool (before version 7.1), leaving alone dynamic views.
It can hardly be used offline. Dynamic views are just not work. Snapshot views are effectively read only, because you cannot check out without access to repository (see 1). Hijack is poor option which in fact means that CC gives up any responsibility for hijacked file. And CC cannot show you difference with previous revision when offline. SVN is able to show difference with previous revision even being offline.
Overly complicated model, especially with UCM: VOBs, PVOBs, Projects, streams, branches, views, deliver, update, load, restore, rebase, merge, baseline, check in, check out. I think that half of this concepts are just superfluous and doesn't add value, while increasing both technical and conceptual complexity. Few developers understand even basic stuff about CC.
Proliferation of branches. For example, repository often organized with stream per developer (due to 1). It just has no sense in SVN or most other VCSs.
No repository wide revisions. Well, there are such revisions as understand, they called baselines. But when I see some file revision and want to get repository snapshot at the moment of that file revision, I will get some problems. I will need to do black magic with config spec to create a snapshot view, or find somehow through dynamic view if it is available.
Crappy user GUI. Version tree, even being nice, has mediocre usability. Merge tool is just a pity. Other "features": not resizeable windows, absence of incremental search in some places, mouse-centric interface, look and feel in 1995 style, strange work flow distributed between Client and Project Explorer etc.
CC provokes rare and vast check ins. You all know, that check ins must be small and frequent. But developers usually refrains from additional interactions with CC, hijack files and work in local VCS or even without VCS at all (which is more often, unfortunately). And then, after two weeks of development they begin commit comlex feature that adds 20 files and affects another 20 files. It lasts for a day or two, because they hijacked files and now need to perform manual merge with all new changes from repo and resolve all conflicts and discrepancies. During that process, code lies not compilable, because several files successfully got checked in and others do not. And after that it still lies not compilable because they forgot to add another 2 files to CC.
It is very expensive
It is very complex in terms of infrastructure and requires dedicated administrators
ClearCase seems extremely powerful, from the outside. But really, it's just that the number of commands and options you need to use for basic workflow is so high that these get hidden behind a few aliases or scripts, and you end up with something less powerful than CVS, with the usability of Visual Source Safe. And any time you want to do something a little more complicated than your scripts allow, you get a sick feeling in your stomach.
Compare this with Git, which seems complicated from the outside, but after a week working with it you feel completely in control. The repository model is simple to understand, and incredibly powerful. Because it's easy to get at the nuts and bolts, it's actually enjoyable to dig below the surface of your daily workflow.
For example, figuring out a trivial task such as how to just view a non-HEAD version of a file in a snapshot view took me a couple of hours and what I ended up with was a complete hack. Not the enjoyable sort of hack either.
But in Git, figuring out a seemingly complicated task such as how to interactively commit only some changes, (and leave the rest for later) was great fun, and all the time I have the feeling that the VCS is allowing me to organise code and history in a way that suits me, rather than history being an accident of how we used the VCS. "Git means never having to say 'you should have'".
At my work, I use Git for all sorts of lightweight tasks, even within ClearCase. For instance, I do TDD, and I commit to Git whenever a bunch of tests pass and I'm about to refactor. When the task's eventually done, I check in to ClearCase, and Git helps me review exactly what I'm changing. Just try to get ClearCase to produce a diff across a couple of files - it can't! Use Google to find out the various hacks people have tried to work around this. This is something version control should do out of the box, and it should be easy! CVS has had this for decades!
Nightmare to administer in secure environments
Outdated technology
Non-intuitive GUI
Expensive
Resource monster
Sellout to Microsoft
In my opinion? Only reason to have it? If you are religiously following RUP.
The support is terrible. We've had tickets open for years. Our eclipse guru actually fixed a bug in their eclipse plugin locally in about 30 minutes by disassembling the java file. But the ticket still hasn't got past level one support. Every so often they either try to sneakily close it or ping it back to us 'to try on the latest version' (even though we sent them a reproduction recipe which they could try for themselves.).
Do not touch with a barge pole.
Performance.
ClearCase is powerful, stable (IF properly maintained and supervised) but it's slow.
Geological sometimes.
Dynamic views views lead to horrible build times, snapshot views can take ages to update (lunch break for large projects) or checkout (go home for the day).
Clearcase is so annoying it actually drives people to write poetry about it:
http://digital-compulsion.blogspot.com/2007/01/poetic-pathetic-version-control.html
http://grahamis.com/blog/2007/01/24/if-it-was-free-no-one-would-download-it/
The developers will spend 1/2 their time figuring out clearcase before doing any work and once they've figured it out they'll install git locally and only push to the clearcase repo as needed.
You'll have to employ a dedicated Clearcase admin.
I would suggest SVN for toolset and Git for scaling/workflow. I'd also suggest avoiding CC where possible. (Not counting money, the fact it is such a pain to use that is requires a full time admin is a total joke)
I recently had to wrangle with a similar situation. Maybe you can learn from my story.
The team I was newly assigned to was using a heavyweight tool in an convoluted, error-prone manner. I first attempted to sell them on my tools and processes of choice. This attempt failed miserably. I was flabbergasted that they would pick such a burdensome environment over one that was both easier and more effective. Turns out that they wanted to be disciplined, and using a painful process felt disciplined to them. It sounds wierd, but it's true. They had a lot of other misconceptions too. After I figured out what they were after, we actually stuck with the same tool suite (Serena), but massively changed how it was configured.
My advice to you is to figure out what matters to your team. Ripping on ClearCase won't get you anywhere unless you speak to their interests. Also, find out why they don't want to use alternatives. Basically do a little requirements gathering and fit your tool choices to your needs. Depending on your options, who knows, Clear Case may end up being the best option after all.
I'm not totally against ClearCase ( it does have it's advantages ), but to list out the disadvantages:
License Limitations - I can't easily work from home, because I don't have access to the license server. Even with a snapshot view on my laptop I have to play tricks because I can't get a license. There is a special remote client, but adds tons of its own limitations to the mix
License Limitations again - Only so many seats to go around, and then no one can use it.
Unix tools out of date - ClearCase seems to run best on Unix systems, but the GUI tools suck there. Windows/Unix integration of ClearCase introduces all sorts of its own pains.
The biggest downfall for me is both the performance (especially if your VOB is multisite or offsite), and potentially lengthy downtimes.
If you're like me and work in a relatively small office as part of a large company (with no onsite IT), Clearcase servers going down can cost you the better part of a workday in non-productivity as well as getting the right people to get it fixed.
Bottom line, use it only if you really need it for what you are doing and make sure you have a beefy IT budget to maintain it.
ClearCase is perfectly usable if your willing to also use another version control system on top of it! personally I find using mercurial ontop of CC to work quite well.
no atomic checkins
As of the new version of version 7.1 CC provides atomic checkin as functionality IF you like that. Personally I would really not want it but apparently some people see that as "an essential feature". I NEVER would want one big bulk in one go as a sort of massive version. Then again... if you want it just turn it on.
so... no longer an argument.
We used UCM ClearCase integrated with ClearQuest (DR Tracking/change request system) for the last 4 years with more than 50 developers. We have over 50 UCM projects over thousand of streams that handled over 35K DRs and change requests. During this period we have officially made over 600 integration deliveries and while having up to 6 concurrent development and release efforts.
I am the main CM/ClearCase guy with a backup who is able to perform the regular delivery/merge and integration builds. The network and servers are supported by the IT team. All I can say is we have had virtually no problems coming from the CM side of this huge development effort and were never a show stopper. Our developers where trained with just the basic stuff and a simple steps were given to them whenever a new project (branch) was created at the request from the project management.
Too many developer complained about ClearCase because they lack the proper CM/IT/ClearCase/Process/Management support. Developers should focus on development not SCM or be a tool specialist. For a large software development, at least 5-7% of the budget should be spent on CM and tool support.
Running a JDK from a VOB in Linux.
Try it, you need to play with the LD_PRELOAD variable (I know!)
the point of "it needs a dedicated person" and "it is complicated" etc....
The core issue here with finding this a problem is that you have to define if you want to have configuration management performed in your organization (which is NOT version management). Configuration Management is like Project Management: even without a tool you still can do project managment and without a tool you can do Configuration Management. Lots of people have a hard time understanding this and lots of people think Configuration Management is equal to a tool which versions sources of software or something...... (therefore comparisons with subversions or other VERSION management systems)
ClearCase is a solution that is build for usage in a Configuration Management environment ERGO: there is a configuration manager (just like "there is a project manager").
So... if in your perception that dedicated person is there to manage a tool I think there is something very wrong. In my perception there is a dedicated person who does configuration management who from an end-user perpective only shows up when there is a problem with the tool but regards this as only 1% of his job.
So what you need to do (like in any other software project) go back to your requirements and put a list of requirements together on what your organisation wants with configuration management. AND YES like in any other software project you will have users (like e.g. developers) who totally not agree with other users (like e.g. management) on certain requirements. There lies the key imho on some reactions I read here.
And IMHO if you have the organization list of requirements AND a configuration manager in the mix.... the choice is pretty clear (see also the forum on www.cmcrossroads.com)
ClearCase is not a tool only for end-users entering their sources under version control like subversion or git. That is only 1% of why a configuration manager really wants a mature configuration management tool.
And... I think the choice of a CM system should never lay with developers equal to choosing the right project management tool or the right CRM system. Developers are end-users of a certain part of the functionality of the tool.
I will be maybe alone here, but ClearCase is not that bad as everyone says. It can handle huge repositeories. Dynamic view are pretty cool and powerful feature too. It is reliable, can be customized by adding triggers and constraints on a pef file basis, permissions, etc.
Unfortunatelly, it comes with a price, big price. It is costly, and to operate properly needs to be properly configured and maintained by dedicated IT team. It makes it really good for BigCo, but not so wise choice for SmallFirm.
I'm a big fan of DVCS and git, but can understand why would BigCo choose ClearCase over SVN and Git. What I can't understand why would anyone choose SVN over Git ;>
Dynamic Views. Must admire a fully functional translucent file system.
One big benefit is that the Intellectual Property is always in the corporate network. A laptop can be lost/stolen and no source code in jeopardy.
Another is the instant access to source code and changed files, no time is ever spent downloading anything.
It serves well for the purpose it has.

Convincing a large company to use free software? [closed]

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I'm currently a developer at my first job right out of college. I work for a large company, and the trend I notice with them is that they tend to go with more expensive, closed source software about 99% of the time, while there are perfectly good open source alternatives that are available, most of which are vastly superior to their closed-source counterparts. For example, we use this absolutely awful source control software that cost a ton of money, while there are quite a few open source and/or free options that in my experience, albiet limited, are much better and offer basically the exact same functionality.
I guess my question is: How would an experienced developer approach management about using more free software?
It appears there is another question very similar to this that did not show up when I made this one: How can I convince IT that F/OSS software isn't evil?
EDIT: Just come clarification. I'm not necessarily trying to change the company's procedure, I'm looking for advice on how to approach management about the subject.
Start using it in small utilities and things which are throwaway and don't need management buyin. This can prove the worth of an open source solution and put a crack in
the door for using it in other
projects.
Present articles from trade magazines showing that other people are using the open source solution.
Go with products which have commercial support options, such as MySQL, which enterprises seem to have an easier time swallowing.
Pick your battles carefully. Wait until they are suffering. If they are happy with what they have, they will not switch, no matter how much cheaper or superior the alternative is. You need to catch them while they're trying to think of ways to save money, or while they're disgusted with the problems of the current system.
Be very careful with what you refer to as free. There is a very large corpus of products that would be perfectly valid for a student to use without paying that an enterprise would have to pay for. Also never forget Total Cost of Ownership (TCO). A lot of relatively expensive software is expensive because you get things like configuration and help support for them whereas that may not be the case for free software.
I think you are not asking the right question. To me, the challenge is to have my Big Corp to buy the BEST softwares for me, be it free softwares or not.
Paying for Windows or paying for Linux is not important (what is 100 $ for a Big Corp ?).
But having things done better is really important.
I think that your request to your boss should not be : "Hey, it's free and it's as good as XYZ, why are we using XYZ ?"
Why you boss would risk something trying the product you told when XYZ seems to be ok ?
It would be much more better to ask : "Hey, here is what I cannot do with XYZ : (your list). With my product, I would be able to do that and much more so fast than I would have a lot of spare time to test our own software !".
Small money is usually not a show stopper. Being able to work faster in order to do much more testing (or any other things that could help your boss have a better image) is definitely an excellent argument !
Best wishes,
Sylvain.
I work in a big company that has recently moved into being more enthusiastic about open source solutions. There have been a few big hurdles:
Customer won't support it - we're defense contractors. We do almost nothing without customer say-so. As the customer's opinions have changed we've been able to change our architectures and tool usage. That said, there are still scenarios were open source is unacceptable and we don't use it.
No tech support = scary - in several cases, it's been possible to make the point that open source may not have a single point of company tech support, but it does have huge communities that will support questios for free, and that there are consultants available as needed for the really hard stuff. Plus many, many releases of new versions for bug fixes. And, several competing expensive products have not been able to service tech support needs. Being able to point to specific internal examples with long. well documented, histories of support problems, has been key.
Fear of security issues - we had to develop a process for scrutinizing and controlling every peice of open source introduced. We've managed to find criteria for what we deem risky, versus what we deem relatively benign based on info-sec policy.
Fear of lawsuit - Being large, and profitable, we fear lawsuits, we're great targets. We now have a process for the legal team to scrutinize every open source license. This has proved to be a win - since the legal team now has briefings on every major version of the typical open source licenses, and they can quickly review most stuff.
Version control - fear that if those wacky developers can just download anything they like the world will self destruct. OK, well, practically speaking, the concept of "how do we know what's in a given product" - being able to show a FOSS version control process that is managed internally has been important.
It was definitely a slow process - small projects proved profitable and customers started encouraging it in proposals. That made it useful for executive management. It's helped that those that support it have been williing to put in some extra time to making the business case in terms of efficiency/cost savings, and have been willing to negotiate repeatedly with various parts of the corporate infrastructure.
Making open source work has taken the effort of IT, the info security folks, the legal team, the procurement team, and technical management. Knowing that before you talk to your manager is probably a key to success.
There's also some political savy - for a first project, don't encroach on any sacred cows - ie, those projects that may not be successful, but are high profile and owned by someone with lots of political power. Instead, choose some wacky new thing that isn't available right now and prove the cost savings in a way that is unlikely to provoke a defensive reaction.
When you try to introduce open source software to a big company (or even a small one, in many cases), the biggest counter-argument you're going to hear is "There's no tech support." Companies tend to be wary of using software that's supported by the community, because there's no guarantee (or in some cases, service agreement) that questions about the software will be answered within a reasonable time frame, or at all. In many cases, you can find a company that will provide support for the open-source package you want to use (for example, Red Hat does this for its Linux distribution, even though the contents of the distribution is mainly open source). Showing management a business entity that can support the software will often go a long way.
The other counter-argument to using open source software that I've heard the most often is "Open source software is buggy." This is a tough one; this opinion is pretty ingrained in some corporate cultures. Two possible responses are "The open-source community fixes bugs quickly" and "Since we have the source code, our engineers can fix bugs"--but that's often not what managers want to hear.
So, in essence, it depends on the company, their attitudes, and how much they trust you to make business-critical recommendations. I've used all of the arguments above with different levels of success in different companies.
Of course, in these economic times, the "free" part may go a long way. :-)
"Free software" doesn't necessarily mean your company is going to get software for free. Many successful open-source projects are also offered with licenses and services that cost real money and are geared to organizations that want or need to be assured of good support. MySQL is an example
The reason for a lot of big companies using closed software is that they can call support and the vendor will issue a hotfix, patch or cumulative update
Changing a large company's habits are often like turning an Oil tanker around... it takes a long time and uses a lot of energy.
If the company were in the process of evaluating the purchase of new software for a specific task, Then I would make sure to write a concise opinion memo about why my choice is better.
If the software is something I would use personally and not a server product that multiple developers are forced to use, then I would just ask my manager to use it.
If the software is in place, does the job (even if I don't like the way it does it), i'd learn as much as I can about it to give it as much chance of work for me, or at least make my life easier. If it still sucks really bad, I probably wouldn't try to change it until it was time for the company to pay for an upgrade.
If the software works but is just annoying... I'd do as above, learning all there is to know about it just to make my life easier and then deal with it.
You're probably right that the system you'd recommend is better than the one currently in place. But like some other posters said, choose your battles, especially when this is your first job out in the real world. You may become expendable quickly.
It's not really so much a matter of what's better, even if your way IS better, it's a matter of the culture and the way things are done and the cost of switching. Even if, hypothetically, their system can be magically transported to your OSS system, with no loss of data, dates, records, or anything, you're still going to have people who say "I liked the old way better."
Remember: Experience is what you get when you don't get what you want. I know it may sound glamorous to be "the new guy who recommended a great new versioning system that everybody loved", but you also could just as easily become "that hotshot who insisted on a new versioning system that everybody hated." It's a much smarter career move to just play by the rules at least for a little while until you have some clout and can make some recommendations. In the meantime you may even learn why the old system is preferred, or learn to like it more the more you use it.
I know what you mean. It took us years to convince our managers that everything would be okay if we moved away from using Interbase (a commercial Relational DB) to it's opensource counterpart Firebird. Mostly it was fear of no support that blocked the move. I think the factors which changed their mind were:
tests showing better performance
that there are companies that provide and charge for supporting the OS alternative
constant pushing of the argument by passionate developers
I think cost savings would have played a part if our company were paying for the site licenses but in fact our customers were.
I look at this question like this. I work with the .NET framework. I could ask my employer to migrate to PHP. This is a disadvantage to me, as well as my company, for many reasons. Let's start with the obvious.
1.) I know PHP, but can do much more, and a lot faster, with .NET.
2.) Paying for a service, usually ensures a better experience. The Visual Studio IDE is second to NONE when developing an application.
3.) I can develop an application much faster in VS than hard-coding PHP.
4.) This is the most important one. If I work with a big company, I want my programmers to develop my app faster, and I expect it to run faster. PHP (an example Open Source language) is fast, and reliable, but if I can spend the money, I'll deploy ASP.NET.
Basically, big business, or even small business, wants to spend their money, as long as it's for a good reason. Your best bet is to say, 'Hey, if you want to deploy ASP.NET (or whatever), send me for some training. Then I'll be able to develop OUR application to my best ability'.
not to sound totally cynical, but:
an experienced developer probably would not approach management about something like this, unless he/she was already an expert with the open source package. Companies like to have a phone number to call and someone to blame when things don't work. Free open source packages do not provide this kind of 'accountability' (yes we know it's a joke, but management doesn't)
it is unlikely that management is going to listen to someone fresh out of college about any major purchasing or technology decision. You have to learn the business and earn everyone's respect first. [sorry!]
Same problem everywhere. Once an organization gets beyond a certain size (e.g., the Dunbar number) it starts to show a certain woodenheaded quality that will confound you. Lots of history, people, agendas that you aren't aware of. And getting everyone to agree on your solution is difficult.
Best to start locally. See if you can persuade your manager or PM to use SVN or CVS or GIT locally for a project and then get it to diffuse.
But that situation is true where I work as well. I use SVN locally for myself, but a commercial product for integrating with others.
Companies will use whatever will ultimately make them the most money. That means whatever software will make their employees more productive. If there is a particular piece of open source software you think they should use then when the time comes to purchase the software to do job X then as long as you can prove it will make the employees more productive and they are able to get reliable support just a phone call away as with commercial software then they will use it.
Big companies need to hire support staff for stuff like that. When they purchase software from a company, they are guaranteed support with the contract. Open source projects can die off a lot easier, whereas a large software vendor can be held responsible for much greater periods of time.
Every company has a culture, and fighting the culture can be something of an uphill battle. But if you're willing to try:
you'll likely have more luck getting BSD and BSD-like projects approved (MIT license, Apache, Boost, etc.); and it doesn't matter if most of the arguments against GPL and LGPL are mainly FUD
you should refer to the projects as "royalty-free"
you should make sure things are approved by somebody that can approve them (your direct manager) because putting the company in a bind -- especially when you're new -- (even if the "bind" is only in their head) is not conducive to long-term employment
you can probably go a long way by simply asking what the procedure is to choose a library or tool
From a configuration management perspective, having developers add free software stuff willy nilly whenever they feel like is a serious PITA to manage.
I've worked at companies where you were allowed to do it whenever you wanted and others where you could never do it.
There's definitely a balance to be found but if you're in a larger company with multiple projects, you do have to keep in mind that each time you add a new 'tool' it complicates the build process.