Push-Notification works on develpoment but not on production - iphone

So we have a problem with our app. We put push-notification in, and it works flawlessly in development. Then, once we got on the app store push no longer works. By looking at our server logs it looks like the the registration call is failing and not getting a device token.
Has anyone encountered this before?
Cheers,

Did you create a production push notification SSL certificate? This is most frequently the cause. Applications signed with a development provisioning profile will not work with a production push SSL cert and applications signed with a distribution provisioning profile will not work with a development push cert.
Also, you can create an ad-hoc distribution cert and use this to test your distribution provisioning profile. Since you can't run the build you send to Apple for distribution, I'd strongly encourage you to make an ad-hoc distribution build and confirm that push notifications work in that installation.

Related

Create provisioning file for Push Notification

I want my App to support Push Notification, and I do as below:
Generate CSR file
Create an App ID and enable Push Notification
Create Development SSL Certificate for the App ID, using CSR file created in step 1
Create Provisioning file
The problem is, in step 4, I cannot select the certificate created in step 3. Is there anything wrong in my steps?
Thanks.
No you can't select push SSL Certificate while creating provisioning profile. Just select developer Or Distribution certificate.
Upload push SSL certificate in server that provide push service...ex: parse, arban airship. Its optional.
You can't select the SSL certificate just because you don't have to.
The provisioning profile is not related to the push certificate, but to the App ID, that's where you have set your app to use the APN service.
The SSL certificate must be uploaded on your server so it can be identified as your app server when making calls to Apple. You just need to download it, open it in your keychain and then usually export it and upload it on your server.
It's quite simple, just be sure to sign your app with a development provisioning profile when you are using a development push certificate on your server (making calls to apple sandbox server), and a distribution profile when you are using a production certificate.
If you are still getting problems take a look at this guide, it's from quickblox, but the part related to the Apple portal it's the same independently form the server or the service you are using to generate notification and it's really well explained.
follow this it might help you,
http://www.raywenderlich.com/3443/apple-push-notification-services-tutorial-part-12
I also followed all the tutorials mentioned above. I had the same issue with 'step 4'.
What I found out is that I cannot create a provisioning profile manually (using THE certificate). It automatically generates it for me once my Xcode 5 synchronizes with my AppId which was created by myself. So I would like to suggest that you wait a few minutes after you pressing the 'fix issue' button from the general tab. (BTW, I am new to IOS developer.)

Using sandbox APNS on AdHoc Distribution Builds for iOS

I've been reading a bunch of Apple's docs, as well as many other SO questions, but haven't found the answer to this particular question.
I have an existing workflow in place for generating AdHoc Distribution builds for QA members and beta testers. Now that I've added support for push notifications, I'd like those notification paths to be able to be tested as well.
I'm under the impression that Developer builds, signed with a Development provisioning profile, generate tokens that for the sandbox/development APNS environment, and Distribution builds, signed with a Distribution provisioning profile (whether that be destined for AdHoc Distribution OR AppStore Distribution), generate tokens for the production APNS environment. I believe this can be confirmed by opening the different .mobileprovision files, and examining the aps-environment key.
I'd like to know if there's a way to have my AdHoc Distribution builds use the sandbox APNS environment, rather than the production APNS environment.
If I really wanted QA and beta testers to use sandbox APNS, would I have to somehow find a way to allow them to run development builds, rather than distribution builds?
Or are my assumptions about the way things work way off base? (referenced this post and this post)
I did found some mention to AdHoc in the context of APNS environments :
Note: There is a separate persistent connection to the push service
for each environment. The operating system establishes a persistent
connection to the sandbox environment for development builds; ad hoc
and distribution builds connect to the production environment.
It's taken from Technical Note TN2265.
I guess this note confirms that you can't use the sandbox env in AdHoc distribution.
Apple uses a different server for:
Apps signed with a Development profile
All other profiles (AdHoc, InHouse and AppStore). These are going via a Live Server.

Sandboxed APNS environment & .mobileprovision file

Anyone know the details of .mobileprovision file? I have an app which I want to point to sandbox APNS environment, I believe I need to create a .mobileprovision file for sandbox environment. Do all the devices which will use my distribution build needs to install some provision profile in order to receive the Pushes from sandbox APNS environment?
You need to have a separate development and distribution certificate for you push server as well as signing the app with different development and distribution certificates that are associated with an appID that has push notifications enabled.
Note that if you are testing (Ad Hoc) then you also need a distribution certificate specifically for ad hoc distribution (you can generate this from you apple developer site).
Finally, this guide helped me create the certificates I needed for my push server.
http://code.google.com/p/apns-php/wiki/CertificateCreation
Also, here is the apple developer page talking specifically about the different certificates required for sandbox and distribution builds for push notifications:
https://developer.apple.com/library/mac/#documentation/NetworkingInternet/Conceptual/RemoteNotificationsPG/ProvisioningDevelopment/ProvisioningDevelopment.html

Provisioning Profiles + Push Notifications + Production vs Development

I'm building an iOS app that uses push notifications, and I'm finally ready to submit it. Before I do, I'd like to test out push notifications off the Production server, to make sure everything is working correctly. Thus far, the sandbox environment has been working fine.
After doing quite a bit of searching, I learned that switching the servers over from ssl://gateway.sandbox.push.apple.com:2195 to ssl://gateway.push.apple.com:2195 wasn't enough, and that production push tokens are different from sandbox push tokens. Instead, apparently I need a new provisioning profile with Production entitlements, new certs installed on my server, and to re-build my app with said profile so that it knows to create the correct push tokens.
So, after going through all the steps, I can't even make a build run on my phone; XCode says
This profile cannot be installed on devices
Here are the steps I've taken. If I'm missing something please let me know:
In my iOS Developer Center, I've made sure that my AppID is "enabled for production" under the Apple Push Notification Service.
Also in my iOS Developer Center, I've created my Production Push SSL Certificate, gone through the necessary conversion steps, and installed the resulting .pem on my server.
Per the instructions, I've create "a new provisioning profile containing the App ID you wish to use for notifications." I've done this by going to Provisioning, and clicking on the "Distribution" tab, and making a new profile. I've confirmed that "production" is set under the "entitlements" section of this profile.
I've selected the provisioning profile in my project settings. I get the message
This profile cannot be installed on devices
and I'm stuck.
Build an ad-hoc distribution version of your app, and install it on your own device. That will use the production APN gateway and certs.
You cannot install an app compiled with a appstore distribution (production) profile on a device. Only Apple reviewers can do that. you can only test push on an app compiled in development mode and using sandbox server.
If you want to test production servers, you must compile the app using an AdHoc distribution profile enabling the devices you want to do the test. Clearly you must recompile and the send the app for review using the App Store distribution profile.

Not Receiving Push Notifications

previously i had configured my app id for development push notifications it was working fine.
But now i have changed my appid and i have followed the same procedure as stated in the apple docs and i have put newly generated .p12 file on the server side but i am not getting the push to my device now.
i have a doubt for an apple id i generate both development and production ssl certificates and in programme portal both environments shows green balls.
i have created development provision profile after doing as said above. in the sever side do i need to point to production ssl or development ssl for testing.
can anybody have any idea about this
It depends which server are you contacting.
If you are testing on the development side, you have to send requests to the sandbox (gateway.sandbox.push.apple.com) using the appropriate SSL certificate and the appropriated Device Token.
If you are on production/release mode, you have to use the correspondent info.
Another thing that you have to keep in mind is that, for each certificate you have to register your device for push notifications, and if you change the provisioning profile, you have to do everything again, because the Device Token will be different.
Cheers,
VFN
Make sure that the device which you are testing doesn't have both the development profile and the distribution profile. Only distribution (adhoc) profile must be there.