Business Objects Enterprise reporting using SDK client gives exception - crystal-reports

Question

We have a client that is using the SDK for invoking reports on the Business Objects Embedded Report Server. We can login, but when calling the openDocument method, something goes wrong.
code:
//LOGON
IEnterpriseSession session = sessionMgr.logon(username, password, clusterNode, authType);
IInfoStore infoStore = (IInfoStore)session.getService("InfoStore");
//GET REPORT OBJECT
String queryForFolder = "Select SI_ID, SI_NAME From CI_INFOOBJECTS Where SI_NAME = '" + folderName + "'";
IInfoObjects queryForFolderResult = infoStore.query(queryForFolder);
if (queryForFolderResult.isEmpty())
{
throw new Exception("No Folder Found");
}
//report folder found
IInfoObject reportFolder = (IInfoObject)queryForFolderResult.get(0);
String queryForFile = "Select SI_ID, SI_NAME From CI_INFOOBJECTS Where SI_NAME = '" + reportFile + "'" + " and SI_PARENTID = " + reportFolder ;
IReportAppFactory reportAppFactory = (IReportAppFactory)session.getService("RASReportFactory");
IInfoObjects queryForFileResult = infoStore.query(queryForFile);
if (queryForFileResult.isEmpty())
{
throw new Exception("Report file not found");
}
//report found
IReport report = (IReport)queryForFileResult.get(0);
//OPEN REPORT
clientDoc = reportAppFactory.openDocument(report, 0, locale); /*row 58 in exception*/
exception:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: . - Server not found or server may be down---- Error code:-2147217387 Error code name:connectServer
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
at com.reportclient.MyReportClient.getReportFromInfoStore(MyReportClient.java:58)
... 28 more
Caused by: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: . - Server not found or server may be down---- Error code:-2147217387 Error code name:connectServer
at com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException.throwReportSDKServerException(Unknown Source)
at com.crystaldecisions.sdk.occa.managedreports.ras.internal.CECORBACommunicationAdapter.connect(Unknown Source)
... 32 more
Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server not found or server may be down
at com.crystaldecisions.enterprise.ocaframework.j.find(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.AbstractServerHandler.buildServerInfo(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.AbstractServerHandler.buildClusterInfo(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.aa.for(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.for(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.p.a(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(Unknown Source)
... 33 more
The communication obviously works when logging in. Please let me know if you got any ideas or know where I can go and look for the answer. :)
Regards,
Karl

Answer 1

After some further research, this is what I found out. The first error was cased by usage of an earlier version of the BO SDK. The second error, "CORBA communication failure: reason[error number WSAETIMEDOUT]" occurs when the iiop-port is not opened. I solved this by setting the SDK listener port (described in the document http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/0047e5f4-3140-2b10-1bae-de175e4c741c?QuickLink=index&overridelayout=true) and triple check that the correct firewall opening was made.

Answer 2

I'm going to guess that the ReportEngine that you are using, your variable reportAppFactory, is not correct for the type of document you are attempting to open.
The other possibility is that this is a DeskI report and it is looking for the Connection Server component to be able to open the document.
I will attempt to help, if you could provide some more details.