i have an app that i want to submit so i will be able to use in a client page/business profile. i need 5 total users and for some reason that people that open the app didn't count in for the total users.... is there something needed to be done in order for them to count.
second question is... if i will have an app for a specific page, is it possible (and how?) to have that same page do different thing with a variable in the query for each client tab we will have in the feature?
Update:
I don't want users - i want to use the app in the page tabs!
by "that people that open the app didnot count in for total users" i mean that the total user count is not going up
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Facebook, a multi billion dollar organisation won't fork out for some live chat agents. Instead I'm stuck in a loop asking for approval, them not reviewing my app properly and giving me a cut/paste response. They say they monitor here, so here's hoping.
Nobody but me will ever use my app. It's a PHP page that posts to our radio station's Facebook page timeline www.facebook.com/BCnowplaying every hour or so, music that's playing on Budgie Collective.
We don't want to spam, this is why the nowplaying page is separate to our normal page.
The app works. All it does is grab a token, store it and post info to the page periodically.
I asked for permission to mention pages. And it was like I divided by zero. I only want this to mention pages of the DJ that compiled the mix that's on air (which is a sanctioned mention, as they have asked for this)... so that when their mix comes on, they are notified.
When I ask for the app to be granted this ability, I get told to show how the public will log in and use the app, and to give sample user accounts. Of course I have explained all this when requesting the permissions. But I keep getting knocked back. Nobody will talk to me directly and every time I re-explain and submit, I have to wait for several days to be given an answer that has nothing to do with how my app works. It's like they aren't even reading the submission.
What can I do next?
Since you're the only one using the application, there is no need to apply for approval. Owners of the application can already use the permission without going through the submission process.
By asking for approval you are basically telling Facebook that you want the public to use the mention feature as well.
So the solution here is to use the app as is and just change the settings to public in Settings > Status
Do you want to make this app and all its live features available to the general public?
Switch to yes.
I've done some searching and can't seem to find an answer to this. I'd like to find out how many Facebook likes came from a specific app and not the overall fan page itself.
Set up:
I have a "fan page" for a company that I manage. This company runs promotions from time to time and usually do so through a FB app that is attached to the fan page. These apps vary in type, but usually are just a page tab app hosted on heroku with a like gate.
Obviously, a like on the like gate results in a like for the fan page. Is there any way to find out how many likes came from that specific like gate / page tab app? FB Insights shows "where likes came from" but nothing I've found lists individual apps.
Thanks in advance.
Even though from page_fans_by_like_source_unique you can get a lot of metrics, there isn't currently one to differentiate between tabs.
The approach I'm currently using, is tracking on my app side, saving the information into a database, because both like and unlike events refresh the app iframe, with a new signed_request. The logic is the one described by #dleavitt here
Sources: http://developers.facebook.com/docs/reference/api/insights/#like_sources
I have submitted our facebook app for App center review, but it has been in pending status for 10 days, according to facebook App center guideline http://developers.facebook.com/docs/appcenter/guidelines/ "Once it has enough positive ratings and engagement, we will automatically review your app detail page and contact you if any changes are needed before it appears in a category."
Could anyone please tell me after a facebook app submitted for review, how to get enough positive ratings and engagement? What is exact rating/engagement amount? Where can I see the progress? Any facebook app center contact email?
Any help is appreciated.
Not to disappoint you, but we had our app being reviewed for 4 months and 11 days before our patience ran out. We had 50K users and 400 5* ratings out of 450 total ratings. It is insane how irresponsible FB is regarding reviewing content. We resubmitted the app for review and it took several days before the app was live in App Center.
Positive ratings is when users that installed your app rate it from 1 to 5 stars. Engagement is basically how many users installed your app in total and how many did not remove it within short period of time (the more the better). There is no exact amount, but for example 10K new installs in first week is better than 10K installs in first year, yet the number is the same. Same goes for the progress bar - Facebook has its internal metrics. Good luck with review.
We are unable to submit the application page / details for review in the App Center, because
"Your app does not have high enough ratings and user engagement to be reviewed for the App Center at this time".
I asked some questions about this:
1) How can we improve ratings without being listed in the Facebook App Center?
2) Our user engagement is about the same level as other apps in the same category, which are published in the App Center. What is a critical mass to be eligible for review? Which numbers are relevant?
The response I got from a Facebook developer:
1) We randomly ask users that uses your app to rate it.
2) There are no specific number. Our algorithm takes in as much data as possible and try to figure out if it is a high quality app. But in general if you get bad review you need more active users, And if you have good reviews you need less.
Update:
In our case, we had to disable the web and mobile web implementation in the App details section, because they had too few users (so only Android/iOS was still enabled - our main applications). After that we got approved.
The process for submission app is very tough. We need to strictly follow the guidelines. We need to sure what type of App we are developing and list of permissions are needed. Due to spamming by many Facebook App developers, Facebook app center required exact reason to get approve the required permission.
Here is an example of submission guidelines.
Tags
There may be scenarios where your app's users want to tag a friend. This tagging capability comes in two forms. One scenario is if the user takes an action with the friend (i.e. cooks a pizza with someone), and the other scenario is when the user simply wants to mention a friend (i.e. "Hey John Smith, let's make a pizza next time"). If you choose to choose to support both action and mention tags, clearly distinguish the two different use cases in your submission.
Action tagging appends "- with Friend" to the story.
Mention tagging allows your app's users to tag friends names within their user messages.
App Center Guidelines App Center Guidelines link
Submission process https://developers.facebook.com/docs/opengraph/submission-process
Please go through the submission guidelines as well. I hope this will help anyone.
I could upload two of my apps to App Center but now as though I don't have the correct gaming type option to be able to upload one
I've developed an Facebook app: http://ek2012spel.startpagina.nl/. I've developed one before and the last time I've included the option to post a message on your wall whenever you scored a point.
But I noticed Facebook changed it's policy to prevent spamming to a wall. And I salute them for it. So I wanted to try something else.
Include a Like Button.
Only the people that press the Like button get news updates in their stream.
The news updates won't be automated. It will be me telling them a new round has started or something similar.
I'm pretty sure this is (or at least was) possible. Question is; how?
Should I create a seperate Facebook user for my app?
A new page (or is it called tab)? And link the Like button on my app to that page?
Sub issue: My current Like Button is linked to an (old) URL. The URL redirects to the new one. Any chance I can change the URL without losing all the likes?
That document was referring to an old App Profile page - these were removed in February -I've updated that doc to show the current way to create a page for your app (the option is now in the 'Advanced' tab of the app settings.)
Based on what you've said above, you should do one of the following:
Create a page for the app and get users to like it, and then use the page to post updates for the game's user
Use app to user requests to alert the user that something has happened - this will increment a counter in the user's bookmark for your app to bring them back to it
Obtain the user's email address from the API (needs the email permission) and email them directly.
Posting to user's timelines (/USER_ID/feed) automatically each time you have news to share will result in the spam filters shutting down your app very quickly indeed (bear in mind this will appear to all their friends as a message 'from' that user)
I have the following case:
My client already has a facebook page with timeline and a decent amount of likes.
My job is to integrate facebook comments and facebook like to their website. For this I need an App ID, which I can easily get by creating a new app on developers.facebook.com
What I want is to somehow connect this app to the client's page so;
it shows up on their insights report
maybe likes and interactions get connected to the client's page instead of an app
I have already spent many hours trying to get this to work, but I don't yet see a way.
I can imagine that when I create a new App and then add a page to that app I have them connected. Though my client's company isn't an "app", it's a real-world business. Also, this way my clients loses all their likes on their current page.
Please help me figuring out the right way to do this.
Thanks in advance.
If you have a Pretty URL, you can go to http://graph.facebook.com/{yourpagename}. The App ID of the page will be right there at the top. If you do NOT have a Pretty URL for the page, the App ID of the page is the number at the very end of its URL.
There's no way to link an existing app and page (by 'link' i mean mark the page as being the page which represents that app) - you can of course install an app on to your page as a tab, or use an app to manage the page and post updates, etc, the documentation for both of which is on the main developer site
Login to your page >> Click on Settings > Click on Apps from left panel > Select your page app >> Go to the bottom
Here you can find User ID