My Magento Verison is - 1.4.1.1
I am having two problems:
1) When I am going through various steps of Onepage checkout (registration, billing, shipping, and payment tabs), sometimes during this process I am redirected to the cart page. There is no error, no exception, no report gets generated in var/report. I dont know how to debug it. Aren’t there any logs I can look for?
2) In same Onepage Checkout process after clicking on place the order (last step) , some times it redirects to the cart page, sends an email saying that the order failed with the message:
Quote totals must be collected before this operation.
To resolve it I commented this line in prepareRecurringPaymentProfiles in the file magento/app/code/core/Mage/Sales/Model/Quote.php, which solved the problem:
throw new Exception("Quote totals must be collected before this operation.");
I dont know if these 2 problems are related or not. But I am not having the 2nd problem now but having 1st one quite frequent. What could be the reason and how to resolve it?
further update-I checked the firebug trace, It is 500 internal server error which comes sometimes in any of the step in one page checkout. I was able to dig down into savebillingaction, saveshippingaction functions in onepagecontroller.php and found that error comes when $this->getRequest()->isPost() is blank , If it is 1 then it goes ahead, and goes to the next step else it redirects to cart, No I dont know why this is not 1 or is it because ajax is not able to send post data but I checked XHR request, Ajax send the post data every time (checked with firebug extension). Can Someone tell me What I could do next to troubleshoot. Where I can look for these Ajax Calls?
Shipping.phtml (any step.phtml) has JS at the bottom , How does it call OnePagecontroller saveshippingaction function ?
Since it's internal server error, try to access the error log of the server. Will tell you where is the problem. I' ve had the same problem in 1.7.0. In my example the problem was at /app/code/core/Mage/Usa/Model/Shipping/Carrier/Fedex.php
For anyone else coming across the "Quote totals must be collected before this operation." error, check your Apache logs for the reason of the 500 internal server error. If it's something like this:
mod_fcgid: read data timeout in 40 seconds
Premature end of script headers: index.php
process 26126 graceful kill fail, sending SIGKILL
..PHP is taking too long to respond. Usually its the onepage/checkout saveOrder action because it's quite heavy and often needs to connect to third party services (payment gateways, newsletter services like mailchimp, etc.). These calls to third party services can take a while, depending on the network state and might be the reason of PHP timing out.
You can start by increasing the timeout, but it's not a good permanent solution because you want to find out why this is happening in the first place.
New Relic is a good tool to monitor these calls (and a good tool to monitor your Magento store in general).
Firstly, commenting an error message is almost never the way to solve a problem, as you are just covering up some issue that may have severe consequences for your system.
Nailing down errors like this can be hard, but there are a few places to look first:
Did you install this system on a lower version and then upgrade? If so, how?
Are you using any extensions that modify the sales/checkout portion of the site?
Have you overridden any of the models concerned with this part of the site?
Have you changed the JS or HTML for the checkout?
If one of those is the case, you should review those changes for bugs. If not, try turning on the default theme for the site and checking out again. If the bug disappears, there is a problem with the theme that you are using. If it still appears, the problem is in code.
In that latter case, use Firebug to verify that the offending page requests result in Magento sending back "redirect" commands to the frontend. If that isn't the case, it may be some kind of JS error, but more likely you are ending up with invalid data in the system somewhere that causes Magento to choke during checkout.
Also (just thought of this, haven't tried it), try the multi-address checkout. As I recall, it uses regular page posts, and may even have more useful messaging than the OnePage checkout. Please edit your post with your findings from the above so that we can help more if that doesn't do it.
Hope that helps!
Just in case someone gets the "Quote totals must be collected before this operation." error, and none of these solutions fixes their particular problem, I'll mention that mine was an issue with this:
skin/frontend/base/default/js/opcheckout.js
var params = Form.serialize(payment.form);
There was a JS error unique to this site which was clearing the Payment form and preventing JS from reading it's contents. The module or theme that you use will differ, but check to make sure that the payment form can serialize correctly. If not, then that could be your problem.
I had the very same problem on my store Princessly:
It takes about 20 to 130 seconds or even longer for "Submitting order information ..." to go through and redirect to the payment gateway such as PayPal, if at all, after clicking the Place Order button, last step of one page checkout.
If it doesn't go through, very probably because something timed out since it took too long, it will redirect back to shopping cart, leaving the customer an empty cart and a Pending Payment order, OR, it will give the exception of:
Quote totals must be collected before this operation.
Since obviously, well, something timed out and the script ends before quote totals are collected (which is just my theory), thus sending the Payment Transaction Failed Reminder email.
After 12 hours of research and debug, I finally found the culprit and the solution.
Magento enables RSS stock and new order notification by default, so every time Place Order is pressed ('sales/order' resources are then saved), cache is refreshed so RSS will be published. Cache cleaning can be very time-expensive for Magento. Therefore the solution is simple. Just disable RSS notification for save of 'sales/order' resources.
Find /app/code/core/Mage/Rss/etc/config.xml and locate this block:
<sales_order_item_save_after>
<observers>
<notifystock>
<class>rss/observer</class>
<method>salesOrderItemSaveAfterNotifyStock</method>
</notifystock>
</observers>
</sales_order_item_save_after>
<sales_order_item_save_after>
<observers>
<ordernew>
<class>rss/observer</class>
<method>salesOrderItemSaveAfterOrderNew</method>
</ordernew>
</observers>
</sales_order_item_save_after>
Simply remove or comment it out and refresh Magento cache in System => Cache Management => Select All => Submit.
Now it only takes 1 second or even less for my store to go through Place Order and redirect to payment gateway.
Related
I have been using
Net::SSLeay
for 20 years to post data to authorize.net and receive the reply, as shown below:
($reply_data, $reply_type, %reply_headers) =
post_https($host, $port, $script, '', $form_data);
#data = split (/\,/, $reply_data);
$FORM{'x_response_code'} = $data[0];
$FORM{'x_response_reason_text'} = $data[3];
$FORM{'x_auth_code'} = $data[4];
$FORM{'x_amount'} = $data[9];
if ($FORM{'x_response_code'} != 1) {...
authorize.net received the data and processed the payment, but my system did not receive a reply. The user got a server error, and tried submitting the form several more times, all which resulted in payment processing, but no reply from authorize.net. When comparing my logs with authorize.net's processing time, I see that there's about a fifteen minute lag time between when the call was sent, and when authorize.net processed the payment. All four attempts were completed before the first processing occurred. Authorize.net says there were no problems or changes on their end.
How can I suppress the server error and instead return a custom error message?
As I understand it, your problem is that your local server is timing out before receiving a response from authorize.net, and from your log files, it seems that the response does arrive, but after a long delay. Although it is probably possible to configure your server to wait for longer before timing out (assuming you have control of the server config, etc.), 15 minutes is too long for a user to wait and would provide very poor user experience. Therefore, I'd suggest one of the following strategies:
submit the form by AJAX and wait for a response -- i.e. translate your form processing logic into javascript and perform the transaction asynchronously. Looks like there's an existing authorize.net JS API.
the old school method: when the form is submitted, fork a new process that posts the form data (e.g. using curl) and saves the response to a file. The UI would return an intermediate page informing the user that their payment is being processed, and would periodically check whether the response has arrived, either through a link the user clicks to trigger a test for the presence of the response file, or through automatically refreshing the page (but see these accessibility guidelines).
Whatever strategy you use, I would get in touch with authorize.net and see if you can find out why the response is taking so long. Adding a note to users that indicates that there have been delays recently and preventing them from submitting the same payment four times in a row would also definitely be good!
I'm trying to get PayPal Here to issue a callback to a FileMaker Go database. It looks like the fmp:// protocol is being used correctly, but seems that there may be some kind of other problem with the callback URL.
Here's the URL that I'm using to call PayPal Here (note that I'm not stripping out the carriage returns from the base64-encoded invoice in my application; this is the actual URL my application sends to the OS, and the invoice appears to be fine in PPH):
paypalhere://takePayment?as=b64&accepted=card%2Cpaypal&returnUrl=fmp:%2F%2F$%2Ffmg_pphTest&step=choosePayment&invoice=eyJwYXltZW50VGVybXMiOiJEdWVPblJlY2VpcHQiLCJkaXNjb3VudFBlcmNlbnQiOjAsImN1cnJl
bmN5Q29kZSI6IlVTRCIsInBheWVyRW1haWwiOiJjcmlzdG9zK3Rlc3RAY3Jpc3Rvc2xjLmNvbSIs
Iml0ZW1MaXN0Ijp7DQogICAgIml0ZW0iOiBbDQogICAgICAgIHsibmFtZSI6IkRpbGl0aGl1bSBD
cnlzdGFsIiwiZGVzY3JpcHRpb24iOiJNYWtlcyBzaGlwIGdvIGZhc3QuIiwidW5pdFByaWNlIjow
LjEsInF1YW50aXR5IjoxMCwidGF4UmF0ZSI6MCwidGF4TmFtZSI6IlRheCJ9DQogICAgXQ0KfX0=
This is the URL that I want to fire (this is just for testing; later on, there will be additional parameters added on to send the payment status, etc., but I can't even get this basic version to work yet):
fmp://$/fmg_pphTest
However, the behavior I'm seeing looks like this is the URL PPH is actually sending:
fmp://
Testing is being done on an iPad 2 running iOS 8.3. Any thoughts/suggestions out there?
A kind soul on the FileMaker Community boards pointed me at a working example, https://github.com/Genecom/FileMakerSampleSolutions. After doing some comparisons, I discovered the issue is due to using base64-encoding of the JSON invoice object. When I changed it to use URL-encoding of the JSON invoice (like the Genecom example), I was able to get the callback URL to work successfully.
I opened an issue on the PayPal Here github project, please feel free to chime in there if you've also experienced this issue (or found countervailing evidence): https://github.com/paypal/here-sideloader-api-samples/issues/26
I've been playing around with building some realtime functionality using Sails.js version 0.10-rc5 (currently the #beta release).
To accomplish anything, i've been following the sweet SailsCast tutorial on this subject (sailsCast link)
It talks about subscribing to a model via a 'subscribe' action within the model's controller. Then listening to it at the client side, waiting for the server to emit messages. Quite straightforward, although I do not seem to receive any messages.
I'm trying to do this to get real-time updates on anything that changes in my User models, or if new ones get created.. So I can display login status etc. in real time. Pretty much exactly the stuff that's explained in the sailsCast.
In my terminal i'll get two things worth noticing, of which the first is the following:
debug: Deprecated: `Model.subscribe(socket, null, ...)`
debug: See http://links.sailsjs.org/docs/config/pubsub
debug: (⌘ + double-click to open link from terminal)
debug: Please use instance rooms instead (or raw sails.sockets.*() methods.)
It seems like the 'subscribe' method has been deprecated. Could anybody tell me if that's correct, and tell me how to fix this? I've been checking out the reference to the documentation in the debug message, although it just points me to the global documentation page. I've been searching for an answer elsewhere, but haven't found anything useful.
The second message I'm getting is:
warn: You are trying to render a view (_session/new), but Sails doesn't support rendering views over Socket.io... yet!
You might consider serving your HTML view normally, then fetching data with sockets in your client-side JavaScript.
If you didn't intend to serve a view here, you might look into content-negotiation
to handle AJAX/socket requests explictly, instead of `res.redirect()`/`res.view()`.
Now, i'm quite sure this is because I have an 'isAuthenticated' policy added to all of my controllers and actions. When a user is not authenticated, it'll redirect to a session/new page. Somebody must log in to be able to use the application. When I remove the 'isAuthenticated' policy from the 'subscribed' action, the warnings disappear. Although that means anyone will get updates via sockets (when I get it to work), even when they're logged out. - I don't really feel like people just sitting at the login screen, fishing out the real time messages which are intended only for users who are logged in.
Can anyone help me getting the real time updates to work? I'd really appreciate!
As far as the socket messages not being received, the issue is that you're following a tutorial for v0.9.x, but you're using a beta version of Sails in which PubSub has gone through some changes. That's covered in this answer about the "create" events not being received.
Your second issue isn't about sockets at all; you'll just need to reconsider your architecture a bit. If you want to to use socket requests to sign users in, then you'll have to be more careful about redirecting them because, as the message states, you can't render a view over a socket. Technically you could send a bunch of HTML back to the client over a socket, and replace your current page with it, but that's not very good practice. What you can do instead is, in your isAuthenticated policy, check whether the request is happening via sockets (using req.isSocket) and if so, send back a message that the front end can interpret to mean, "you should redirect to the login page now". Something like:
module.exports = function (req, res, next) {
if ([your auth logic here]) {
return next();
}
else {
if (req.isSocket) {
return res.json({status: 403, redirectTo: "/session/new"});
} else {
return res.redirect("/session/new");
}
}
}
I'm new to Fiddler and have run across something that seems strange to me. If I select an entry and then click Replay, I get different behavior from when I drag an entry into the Composer window and click Execute.
Should the different behavior between these two methods of re-making a request be different?
Note: I called the second method "cloning" a request because the Composer window says "You can clone a prior request by dragging and dropping a session from the Web Sessions list)."
What is the "different behavior" specifically?
The two operations you describe should behave the same way unless the server returns a redirect or an authentication challenge, in which case preferences will control whether Fiddler automatically authenticates and/or follows the redirect.
Please feel free to email me (Help > Send Feedback) details and/or screenshots of the difference you see.
I just recently started working with the PayPal API to start processing credit cards for a client and have run into an odd issue. I managed to get everything mostly working (the 400 Bad Request error that is all over SO is still outstanding for me) minus one thing. When I try to run a CC against the sandbox area with nothing specified for line 2 of the address I see the following error get logged:
Error Response: {"name":"VALIDATION_ERROR","details":[{"field":"payer.funding_instruments[0].credit_card.billing_address.line2","issue":"Must not be blank"}],"message":"Invalid request - see details","information_link":"https://developer.paypal.com/webapps/developer/docs/api/#VALIDATION_ERROR","debug_id":"cbaa2c4dfdb77"}
Why would address 2 be required? Their own documentation (https://developer.paypal.com/webapps/developer/docs/api/) says it isn't so I'm completely lost here.
This is using the RestAPISDK library downloaded from their GitHub instance and everything I'm doing is in C#.
When you have a blank value in a REST API call it will return an error. It isn't required to provide a line2 value but if you include the variable with a blank value the system will flip out. Remove the variable entirely and you should be good to go.