I have registered as free user and integrated localytics in iphone4 app.i have used API Key they have given.but i could not see reports after logging in.i have checked the app through tagging some events.How much time will be taken to give? any help? I did not upgrade..is it need?
Community customers should expect to see their data in at most a few hours after logging their sessions. If you check the console log while you run the app in the simulator you should see traces from Localytics confirming that data collection is working and being uploaded. Are you using Phonegap or another tool? If so, there are some additional debugging steps required to make sure everything is working.
Feel free to contact me directly: henry#localytics.com and I will be glad to make sure everything is working correctly for you.
-- Henry
Related
I’ve recently downloaded an installed Icenium Graphite (free for 30 days) on my Windows 7, 64 bit. I’ve created a new project (Cross-Platform Device Application jQueryMobile).
My iPhone is plugged in and I can see my device in the Devices panel at the bottom of the IDE.
When I Run-->On device, I obtain an error which basically tells me that I don’t have any provisions.
After several searches, articles and youtube videos, I still can’t get my head around this.
I’ve logged into the apple developer center. It appears I need to enroll and pay 99$ a year as an individual.
If my plan is to eventually publish my application to the Apple Store than I understand the 99$/year fee but if my goal is to simply test locally on my iPhone how can I do this without enrolling?
Is it even possible or the 99$/year is a must regardless if I only plan on testing locally?
If anyone could help me shed some light on this that would be great!
Sincerely
PS: My iPhone is not jailbroken so I can’t use the approaches found in some articles I’ve read.
You can use Icenium Ion to run your app on your iPhone without the need of provision. You can get it from here - https://itunes.apple.com/en/app/icenium-ion/id527547398?mt=8 Also, you don't need to jailbreak your phone to use the app.
What you need to do is the following:
Run Graphite, open your project, connect your device, verify that Graphite recognizes it and fire up Ion on your mobile device. Your app should be loaded automatically. Also, check if in Graphite Ion LiveSync is enabled for your device.
You can check docs.icenium.com for even more details.
Hope that helps.
I've gotten a couple of bug reports from customers that I am unable to duplicate with my devices. These aren't crashes hence no crash reports. I'm trying to figure out what options I have to solve these bugs. Keep in mind that these customers vary widely in their technological prowess and willingness to help out.
The best I can think of is making an ad-hoc build with logging enabled to a file in their documents directory, but then I need a way to get that file off their phone.
Specifically, Short of remote debugging (that would be great) I want to get a log file or some other diagnostics to see what is going on.
What options do I have?
EDIT: Great information already given, but I am looking for something like 'writing log statements to a remote server', probably just for an ad-hoc (for debugging) build. So, basically, by looking at their log, hopefully, I can deduce where things go wrong. I could build such a system, but wondering what is already out there.
Once you have the ad-hoc build, you can send the app to your customers, so that they can install it in iTunes and from there on to their iPhones.
Dragging/dropping on iTunes your app will place it in the App folder.
As to retrieving your log file, you could implement copying of your log file back to itunes (like many apps do), so the customer could get it from there and send it back to you... or you could simply post the file through HTTP to a server of yours under the customer's control.
AdHoc + TestFlightApp.com - extremely easy, powerful.
Flurry is an option.
I was wondering if anyone has any experience with uploading applications.
At the moment we have an application without any leaks, and how hard we even try to create a crash, in both the simulator and the actual device it just wont let us crash it.
Now we're curious if there are any other developers out there that has been in the same situation and sent their applications to the app store and what the actual outcome was. As we're very cautious and dont want to waste our company's resources we'd like to get as much feedback as possible and cover everything before submitting to the app store.
Please feel free to share.
Thanks in advance!
Ensure you don't use any undocumented API's immediate fail.
Follow the Apple criteria and make sure your app fits their restrictions....
Check my post App Store Approval which contains a link to the criteria....
Good work having a thoroughly tested app and I admire your desire to ensure your submission is pain-free. Good luck!
If it does want you want, and you are happy with the amount of testing you've put in it..and it follows Apple's app store guidelines, I'd say its ready for the app store. Quite a large number of apps have huge glaring bugs, so if yours never crashes (doubt this), you are one of the very few.
Also, the process only takes about a week, so I wouldn't say its the end of the world if it somehow gets rejected or you find a bug later.
You can create an ad hoc build and send the application to some iPhone users and ask them for feedback on application. And if app crashes just get the application logs from itunes.
Apart from running a private beta or adding a crash reporter, there isn't much more to do than checking the App Store Review Guidelines and send your first version.
One issue I ran into is that the plural of a word counts as a whole different keyword. Example, looking up snippet won't return applications tagged snippets so be sure to include both of them.
I found this information on a blog which talks about invalid product ids.
http://troybrant.net/blog/2010/01/invalid-product-ids/
I tried everything suggested in the
Apple forums and here, and still
couldn’t get it to work. Found the
solution – your app needs to be
transferred by Xcode for the sandbox
to be enabled.
Obvious, right? Well, if you are
working with an update to an existing
account, the device will still treat
it as an App Store-installed app.
Delete it, then transfer it again. It should work now :)
i am also getting invalid product ids.i am not able to get clear in the above said point...
i am not able to understand what i need to do when transferring the application into device...
Kindly guide me out and thanks for your help
That point just means that you need to run the app from Xcode in order for the sandbox to be available. (Build and Run)
Invalid product ids are a major pain to debug. If you're sure you've gotten everything on that checklist, then you just need to wait. Then only other problem that I've seen is that you might need to remove the app from the device and redeploy in order to get good products back from the store.
I had trouble getting the app store to recognize my sandbox test account. I had to log out wit iTunes, sync, then log in again with iTunes. Just using the device itself to log in/out didn't help.
Can we get the crsah logs thro app ?
Will NSFileManager/NSData help us to accesss .crash files from iphone ?
Is there any way to get it, except the well-known iTunes sync method...??
Thanks in advance.
Gopi.
There are also other ways: my company just released a service for just that purpose: http://apphance.com . You add a simple framework project to your app, integrate it (takes about 5 minutes) and you can see all the logs and crashes from your application in a web panel, where the logs, crashes, memory exceptions etc. are all available. It's automagically available from a web panel, without telling the tester whet should be sent where. The tester can also report issues directly from the application including screenshots.
The service is currently in closed beta stage and you can request beta access to it.
No, apps can not access their crash logs programatically. Apps can't access the file system outside of their sandbox (i.e. your application's directory).
Yes. Thanks Shaggy Frog.
To get the crash reports , I thought that I need to communicate with an user, and help them find the logs, they can email to me.
But later( after posting this question) I found that, we can get logs from iTunes Connect.
Apple allows us to see the some crash logs ,where developers can manage applications they have on the App Store, check their sales, and get promotional codes for their apps.
http://www.tuaw.com/2009/05/02/itunes-connect-now-lets-developers-see-crash-reports/
Thank you all!!
Have a great day!!