PostgreSQL, DBvisualizer and Salesforce
I'm selecting records from a database table and exporting them to a csv file: comma-separated and UTF8 encoded. I send the file to a user who is uploading the data into Saleforce. I do not know Salesforce, so I'm totally ignorant on that side of this. She is reporting that some data in the file is showing up as gibberish (non UTF8) characters (see below).
It seems that some of our users are copy/pasting emails into a web form which then inserts them into our db. Dates from the email headers (I believe) are the text that are showing as gibberish.
11/17/2015 7:26:26 AM
becomes
‎11‎/‎16‎/‎2015‎ ‎07‎:‎26‎:‎26‎ ‎AM
The text in the db field looks normal. It's when it is exported to a csv file and then that file is viewed in a text-editor like Wordpad or Salesforce. Then she sees the odd characters.
This only happens with dates from the text that is copy/pasted into the form/db. I have no idea how, or if there is a way, remove these "unseen" characters.
It's the same three-characters each time: ‎ I did a regex_replace() on these to strip them out, but it doesn't work. I think since they are not seen in the db field, the regex does see them.
It seems like even though I cannot see these characters, they must be there in some form that is making them show in text-editors like Wordpad or the Salesforce client after being exported to csv.
I can probably do a mass search/find/replace in the text editor, but it would be nice to do this in the sql and avoid the extra step each time.
Hoping someone has seen this and knows an easy fix.
Thanks for any ideas or pointers that may help.
The sequence ‎ is a left-to-right mark, encoded in UTF-8 (as 0xE2 0x80 0x8E), but being read as if it were in Windows-1252.
A left-to-right mark is invisible, so the fact that you can't see it in the database suggests that it's encoded correctly, but without knowing precisely what path the data took after that, it's hard to guess exactly where it was misinterpreted.
In any case, you should be able to replace the character in your Postgres query by using its Unicode escape sequence: E'\u200E'
I have built a set of scripts, part of which transform XML documents from one vocabulary to a subset of the document in another vocabulary.
For reasons that are opaque to me, but apparently non-negotiable, the target platform (Java-based) requires the output document to have 'encoding="UTF-8"' in the XML declaration, but some special characters within text nodes must be encoded with their hex unicode value - e.g. '”' must be replaced with '”' and so forth. I have not been able to acquire a definitive list of which chars must be encoded, but it does not appear to be as simple as "all non-ASCII".
Currently, I have a horrid mess of VBScript using ADODB to directly check each line of the output file after processing, and replace characters where necessary. This is painfully slow, and unsurprisingly some characters get missed (and are consequently nuked by the target platform).
While I could waste time "refining" the VBScript, the long-term aim is to get rid of that entirely, and I'm sure there must be a faster and more accurate way of achieving this, ideally within the XSLT stage itself.
Can anyone suggest any fruitful avenues of investigation?
(edit: I'm not convinced that character maps are the answer - I've looked at them before, and unless I'm mistaken, since my input could conceivably contain any unicode character, I would need to have a map containing all of them except the ones I don't want encoded...)
<xsl:output encoding="us-ascii"/>
Tells the serialiser that it has to produce ASCII-compatible output. That should force it to produce character references for all non-ASCII characters in text content and attribute values. (Should there be non-ASCII in other places like tag or attribute names, serialisation will fail.)
Well with XSLT 2.0 you have tagged your post with you can use a character map, see http://www.w3.org/TR/xslt20/#character-maps.
I read in search terms from a simple text file to send to a search engine.
It works fine in English, but gives me ???? for any Japanese text.
Text with mixed English and Japanese does show the English text, so I know it's reading it.
What I'm seeing:
Input text:
Snow Leopard をインストールする場合、新しい
Turns into:
Snow Leopard ???????????????
This is in my POST field of an HTTP.
If I set JMeter to encode the data, it just puts in the percent sequence for question marks.
About the Data:
The CSV file is very simple in
structure.
There's only one field / one column,
which I name TERM, and later use as
${TERM}
I don't really need full CSV because it's only one string per line.
There's no commas or quotes.
It's UTF-8 and when I run the Unix "file" command on the file, it says UTF-8 text.
I've also verified UTF-8 in command line and graphical mode on two machines.
Interesting note:
An interesting coincidence that I noticed: if there are 15 Japanese characters then I get 15 question marks, so at some point it's being seen as full characters and not just bytes.
JMeter CSV Dataset Config:
Filename: japanese-searches.csv
File encoding: UTF-8 (also tried without)
Variable names: TERM
Delimiter: ,
Allow Quoted Data: False (I also tried True, different, but still wrong)
Recycle at EOF: True
Stop at EOF: False
Staring mode: All threads
A few things I've tried:
- Tried Allow quoted Data. It changed to other strange characters.
- Added -Dfile.encoding=UTF-8
- Tried encoding the POST stage, but it just turned into a bunch of %nn for question marks
And I'm not sure how "debug" just after the each line of the CSV is read in. I think it's corrupted right away, but I'm not sure.
If it's only mangled when I reference it, then instead of ${TERM} perhaps there's some other "to bytes" function call. I'll start checking into that. I haven't done anything with the JMeter functions yet.
Edited Dec 24:
Tweaks:
Changed formatting and added bullet
points for more clarity.
Clarified that the file is UTF-8, and have verified that.
A new theory:
Is it possible that the Japanese characters are making it through, and the issue is that EVERY SINGLE place that shows them maps them to a "?" at DISPLAY TIME only. So even though I've checked in a bunch of places, they all have a display issue just in the UI?
Is there a way in JMeter to see the numeric value of a character or string? Actually, to tell JMeter to display the list of Unicode code points?
I'll look at my last log files... although I suppose even the server logs could mis-mapped the characters.
Also, perhaps when doing variable expansion inside of the text field that I POST, where I reference the ${TERM}, maybe at that point it also maps to question marks, but that the corruption happens at that later point. If that happened, AND it was mis-displayed in the UI, then it might lead to a false conclusion.
What I'd really like to do is pause JMeter after the first CSV record, just after that line is loaded, and look at it with a "data scope" or byte editor or something. Not sure if this is possible.
Found the issue, there was another place the UTF-8 had to be specified.
In the HTTP Request, to the right of the Method, you have to also set Content Encoding to UTF-8
Yes, in hindsight, this seems obvious, but there were a number of reasons I didn't think this was needed. Some of my incorrect assumptions might be helpful for others who are debugging, so here goes - I would have thought that:
1: Once text has made it into Java as Unicode, it stays as Unicode, and goes in and out by UTF-8. Obviously not in this case.
2: I sort of thought HTTP defaulted to UTF-8 unless you say otherwise, but maybe I'm just used to XML, but probably not a good practice to assume that, and maybe HTTP defaults to ISO-Latin1 or something, or even if there's a spec, maybe folks don't follow it.
3: And if I don't specific it, I'd think the "do no harm" approach would be to pass the characters on, and let the receiver on the other end deal with it. Wrong again!
(OK, so points 1, 2 and 3 overlap a bit)
4: Even though my HTTP Request POST, I did still try the Encode checkbox. I certainly thought that would have encoded it, but all I got was the repeating % hex for question marks, so seemed to me that the data was already corrupted at that point. Wrong again. I suspect WITHIN the HTTP phase, there's TWO character transitions, first from Unicode to whatever encoding it thinks you have, and THEN a second encoding into the %signs, and my data was mis-encoded at the first step.
5: And I would have thought JMeter would say something or warn, but from my reading, apparently it's not helpful in that respect. You can do logging or whatever.
And the "?" is Java's way of reporting a problem BY default, this started in the Java 1.4x timeframe. In my Java code I prefer to set encoding errors to report as an exception, but again, not the default, and not what JMeter does.
So I learned my lesson.
The HINT that the Unicode was at least starting out OK was that the number of question marks equaled the number of Japanese characters, instead of having 2 or 3 times as many question marks. If the length of "???" matches your Japanese (or Chinese) string, then Java DID see actual Unicode characters at some point along the journey. Whereas if you see 3 times as many ?'s as input text, then Java always saw them as bytes or ints or whatever, and NEVER as valid codepoints.
Came across this topic when searching for solution to use parameters from csv file that contained some columns written in Hebrew.
I used Excel 2007 to create a 1000 lines data for user registrations. The first and the last names had to be in Hebrew.
I exported the file to "Unicode text" file. It became tab delimited.
"Unicode Text" saves in UTF-16 LE (Little Endian), not in UTF-8. That is important.
I opened the result in Notepad++. I could see the Hebrew letters properly. The Notepad++ has the "Encoding" menu item, where you can check the encoding or change it. So I changed the Little Endian to UTF-8.
Then I replaced tabs with commas (just selected the tab and pasted it into the Find box.
The parameters were substituted ok, but after running the script I saw the following:
In the "View Results Tree" listener I opened the "Result" tab of the "Http Request".
The parameters were substituted, but the HTTP view tab (on the bottom) of the Request showed me some gibberish.
But when I looked at the Raw view, I saw that the request parameters actually contained strings like %D7%A9%D7%A8%D7%9E%D7%95%D7%98%D7%94 that when taken in pairs (%D7 %A9) corersponded properly to Hebrew letters.
To my mind, the JMeter has a bug and can not properly display the unicode chars. But it sends (POSTs) them out ok.
Hope I am right and hope it will help someone.
You can try to use "SHIFT-JIS" in Content encoding (it's nearby Method selection). Then you should uncheck "Encode?" for parameter that included Japanese.
Hope it works you.
HI,
[background]
We currently build files for many different companies. Our job as a company is basically to sit in between other companies and help with communication and data storage. We have begun to run in to encoding issues where we are receiving data encoded in one format but we need to send it out in another. All files were prevsiously built using the .net framework default of UTF-8. However we've discovered that certain companies cannot read utf-8 files. I assume because they have older systems that require something else. This becomes apparent when sending certain french charaters in particular.
I have a solution in place where we can build a specific file for a specific member using a specific encoding. (While I understand that this may not be enough, unfortunately this is as far as I can go at the moment due to other issues.)
[problem]
Anyways, I'm at the testing stage and I want to input utf-8 or other characters into management studio. Perform an update on some data and then verify that the file is built correctly from that data. I realize that this is not perfect. I've already tried programatically reading the file and verifying the encoding by reading preambles etc. So this is what I'm stuck with. According to this website http://www.biega.com/special-char.html ... I can input utf-8 characters by clicking ALT+&+#+"decimal representation of character" or ALT+"decimal representation of character" but when I use the data specified by the table I get completely different characters in management studio. I've even saved the file in a utf-8 format using management studio by clicking the arrow on the save button in the save dialog and specifying the encoding. So my question is how can I accurately specify a character that will end up being the character I'm trying to input and actually put it in the data that will then be put in a file.
Thanks,
Kevin
I eventually found the solution. The website doesn't specify that you need to type ALT+0+"decimal character representation". The zero was left out. I'd been searching for this for ages.
I have a function within a custom CRM web application (old VB.Net circa 2003) that takes a set of fields from a database and merges them with palceholders in a set of RTF based template documents. These generate merged letters and documentation. The code essentially loops through each line of the RTF template file and replaces any instances of the placeholder values with text from a database record. The issue I'm having is that users have pasted a certain type of apostrophe into the web app (and therefore into the database) that is not rendering correctly in the resulting RTF file. It is rendering like this - ’.
I need a way to spot this invalid apostrophe in the code and replace it with a valid one. Unfortunately when I paste the invalid apostrophe into the Visual Studio editor it gets converted into the correct one. So I need another way to express this invalid apostrophe's value. Unfortunately I do not know a great deal about unicode and other encodings so I'm calling out for help with this.
Any ideas?
If you really just want to figure out what the character is you might want to try and paste it into a text editor like ultraedit. It has a hex mode that you can flip to to see the actual underlying bytes.
In order to do the replace once you've figured out the character you'd do something like this in Vb,
text.Replace(ChrW(2001), "'")
Note that you might not be able to figure it out easily using the text editor because it might also get mangled by paste from the clipboard. You might want to either print some debug of the ascii values from code. You can use the AscW function to do that.
I can't help but think that it may actually simply be a case of specifying the correct encoding to use when you write out the stream though. Assuming you're using a StreamWriter you can specify it on the constructor. I'm guessing you actually want ASCII given your requirement.
oWriter = New System.IO.StreamWriter(path, False, System.Text.Encoding.ASCII)
It looks like you probably want to encode characters out of the 8 bit range (>255).
You can do that using \uNNNN according to the wikipedia article.