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I work for a company that would like to create an app that we can distribute to our customers. We manufacture industrial equipment and we would like to provide an iPhone/iPad app to our customers that can interact with their equipment.
The problem is that we would prefer that the app not be downloaded from the App Store. We would like for this application to be available for our customers free-of-charge and would also like for them to have the ability to download and install the application on as many devices as they desire. However, we do not want non-customers (ahem, competitors) to be able to download and use our application.
What options are available? We have considered allowing the app to be available through the app store but in that case the app would be locked until the user entered an application key. This would keep the app free to download and it would give us the ability to control who could use our software. I'm not sure, however, if that is allowable by the Apple TOS.
The Enterprise license sounds like a potential option. If it is, what are the specific steps necessary for installing an iOS app on an Apple device if not through the App Store? I'm also not sure if it would break the TOS to distribute our app for this purpose under the Enterprise license. Is that the case?
What options do I have? Please realize, I don't own a Mac and I've never even attempted to write or distribute an iOS application-- I'm 100% new to all of this. Thanks for you help.
EDIT
Thank you all for the wonderful responses that I have so far received. Half of the questions that I have stem from the fact that I can't find the actual TOS agreement that I would have to sign if I became a standard or enterprise developer. (Yes, I've googled it.) Does anyone have a link to such documents?
If you want to distribute your app outside the App Store, you need to get an iOS Developer Entreprise license ($299/year). You're going to need a Dun & Bradstreet (D-U-N-S) number to enroll and can only deploy to 500 (registered) devices.
Edit: Another option would be to demand the user some authentication (such as user/pass) to use the app (think Facebook or Twitter). You could provide your clients with the credentials to ensure only a certain users have access to the app.
I think #ibeitia's answer is the best one, but here's an additional option: put the app on the app store, but make it all-but-useless without a login to your server.
For example, the Google+ app is useless unless you have a Google account.
You'd have to give a login to Apple so they can vet it, and of course I can't guarantee they'll allow it, but it's an option I'd consider.
(If you do go down that route, send an email to Apple's approval team asking for clarification before you start development!)
I work for a company that would like to create an app that we can
distribute to our customers.
From http://developer.apple.com/support/ios/enterprise.html (bold is mine)
I am a developer who wants to create an in house app for my client.
Can I join the iOS Developer Enterprise Program to do that?
The iOS Developer Enterprise Program should be used to develop and
distribute proprietary in-house applications to your own employees
within your own company. As such, your company would not qualify for
direct Program enrollment in this situation. We would suggest that
your client apply for enrollment in the Program, and, once enrolled in
the Program, your client may add the appropriate developers from your
company to their iOS Development Team.
The Enterprise Developer program doesn't allow you to sell your app to your customers. It's the customer, not you, who should enroll in the program.
I think your best bet will be to use Apple's B 2 B program:
http://www.apple.com/business/vpp/
This will allow you to have apps in Apple's business app store (not the ordinary app store), and control who gets the apps. You'd provide the redemption codes to your customers.
btw, I can confirm that providing an app with a login to make it useful would be okay with Apple - I've done it before.
Well your options are really limited.
You could go with the enterprise license but this is still limited to 500 device which still need to be register with the some how. (never had to work with the enterprise license).
But could you not make your app available in the appstore foor free but only make it work with you equipment. Thus make the app search for the equipment (via bonjour of wifi) and only work when it finds the device. This will make getting the accepted a bit harder but will work. There are some IP camera manager that work that way.
If your competitors really want your app they will get it one way or an other.
Just be sure you release an app before the competitors, do that way your company has the advantage.
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I want to create an iPhone/iPad application for a restaurant menu. The application works only for this restaurant. I want to install the application without uploading it in the app store.
I don't want to install the application into the devices as developer device.
What options do I have for this kind of distribution scenario?
Look at docu for Enterprise Apps. But then the restaurant needs an Apple Enterprise license, and everybody installing the app must be an employee of the restaurant.
Developper and ad-hoc apps work only for a limited time (3 months if i remember correctly).
Apple offers two ways you can do this. (The third is jailbreaking.)
The older way, an Enterprise membership. This is more designed for large organizations with an IT department:
$300 annually
you deploy directly to the device
terms of the contract say: may only deploy onto devices owned by the business (and yes, they can tell if you abuse this)
apps last 1 year, must be re-signed and re-deployed
kinda labor-intensive and fiddly, especially if the developer and device manager are different people, or use different signing keys; really needs an MDM system to work well
since Apple doesn't review your code, you can use private API if you want. woo hoo.
There's a newer way, which I highly recommend: the B2B App Store.
works with your $100 developer membership
deployment uses Apple for hosting, doesn't expire
needs no special software; works well with Apple Configurator
app is private to whoever you specify
the business gets access by signing up for the free "volume purchase program".
In fact, the whole process is almost exactly like a normal app store app, except that the app is not public. Apple reviews it, puts it in the "secret" store. Developer specifies some Apple IDs; only those Apple IDs can see the app in the store (through the volume purchase interface.) They can install it, AND/OR generate redemption codes for it (which work for anyone.) It's very slick. There's a good 2012 WWDC video about it for dev program members.
https://developer.apple.com/programs/volume/b2b/
Both programs require the business to have a DUNS number. This is generally not a problem.
So I already have 2 versions out on appstore..
One app is a free but limited version.
The other is a paid unlimited. The basic layout..
I have had questions from companies wanting to buy the app and give to their employees. So they don't have to buy the app with their personal accounts..
So I was thinking of releasing a 3rd version that prompts the user for a license key on first start, if the key is valid the app starts and works until reinstalled or w/e. If the key is invalid the app just keeps prompting for a valid license.
Now I remembered reading somewhere that apple wouldn't allow apps that had no public function or something like that. Which this app wont have unless u have a valid license..
But since I do also provide a valid public version of the app, will this one get accepted? Or have they removed theese rules?
Any insight in the matter would be helpful!
Edit:
Forgot to mention that the reason im looking to use the license is because i have the same app for android and want the companies to be able to buy for both device types, not just apple devices.
Thanks
I believe you should use the B2B functionality in ITunes Connect: http://developer.apple.com/support/ios/volume-purchase-program.html
Also check: https://developer.apple.com/appstore/resources/volume/
I did something very similar to this some time ago, they seemed ok with it (then at least), they just asked for a license key in the complementary info (during the app submission) to go through all their usual validation tests.
Klassmating has an app in the app store that has no public functionality unless you are a student at a specific university. So it seems like you can have apps like that.
Without knowing exactly, I would assume Apple would reject such an app from the store (mainly because it would allow you to sell applications "behind their back" - i.e. sell licence keys and not using in-app purchase) :-)
However, there are two possible solutions to your problem that come to my mind:
Create and distribute gift codes (would be a problem if you had to give out too many of them).
Do an ad-hoc distribution of your app to the companies. Basically they would need your application bundle and an ad-hoc mobile provision file. Then they can simply install your application by dragging it to iTunes.
There are different official iPhone application distribution methods.
In which for your current requirement,I suppose you can use the Custom B2B Apps,where you can deliver apps directly to your business customers who have a Volume Purchase Program account.You can get more information from the link provided above.
cheers!
Yes, I too have had an app in the app store which works like this. You have to provide them with a key/licence to access the app functionality so they can test it fully.
I've had an app rejected for this very reason - required a username and password, not a licence key, but was free. They said in contravened the licence terms regarding in app purchases.
Mine allowed time limited free trials from within the app, but full functionality was restricted to purchases outside the app. Apple wanted their 30% cut of the subscription cost so it was no dice for us.
On the other hand, the app store review process is seemingly entirely random, so who knows.
We have an application which will be used only by customers nationwide and for this reason we do not want to put the application on appstore. Shortly we want to publish it on one of our servers like a zip file then the customers will connect to that server and download the application. Yesterday when I called to apple support, one of the customer represantatives said to me that this is not possible even if we choose the enterprise license. But today I found a link which it says it can be possible. http://developer.apple.com/library/ios/#featuredarticles/FA_Wireless_Enterprise_App_Distribution/Introduction/Introduction.html
Now, I want to know that is there anybody had same problem in here? What are the differences between enterprise license and company license? And the most important is that how can we do what we want to do if it is possible?
It's not officially possible.
You could try Enterprise distribution as others have mention, though it's not designed for distribution outside your company. I'm not saying it will happen, but if Apple find you're doing it they might close your developer account. I've never heard of that happening; only you can decide whether it's an acceptible risk.
Apple would say that you should put the app in the App Store. Unless Apple would reject your app I don't see why this wouldn't work. You don't have to make it easy to find and you don't have to make it cheap.
You can limit it to your customers by requiring a log in. Many, many apps do this, from Salesforce to Skype to Twitter.
Your options are:
Use solutions like TestFlight (free AFAIK) and HockeyApp (paid
service / 1 month free trial) which use UDIDs for app distribution - they
allow seamless ad-hoc distributions.
Use Apple's corporate license ($99/yr) + enterprise license
($299/yr) at the same time and use the latter to distribute your
betas/products without managing UDIDs (i.e. anyone with a link to
your server can install the app, but you can introduce serial numbers etc.).
NOTE: using enterprise license obliges user to not share the app
outside the company, but most companies breach the license agreement
(sharing the apps outside company is not traceable AFAIK).
If you plan to distribute your app outside App Store, option 2 with enterprise license is a way to go, but mind the license agreement on other hand.
The Apple representitive was wrong.
With an enterprise account you can sign an application using an enterprise distribution certificate and provisioning profile, which lets the app run on any device with no restrictions.
You can also use Over-The-Air distribution which lets people install the app through a simple http link in Safari (for example).
We use this a lot at my workplace. We have hundreds of people around the world using our (private) apps, all installed via safari.
The standard Corporate license only lets you manage a maximum of 100 devices on your developer account, but if you take this route you can still use Over-The-Air distribution with an ad-hoc distribution certificate/profile. But you have to manage each device id yourself.
If the cost of the enterprise account is not too much for you, that is definitely the route to take.
It's like Apple said, not possible.
You can add device to the ad-hoc profile, this will allow your app to run on 100 device maximum.
You can use the Enterprise license but you will still need to register the device before the app can be installed and there is still a a maximum.
See the comment of Mike Weller.
Mustafa
you can generate your OTA(Over-The-Air) file in which you set your appropriate profile(with client`s UDID) and send that link to your client and easily provide your update.with using little bit help of your web-developer.check here.
hope this is helpful to you mate...
We are developing an enterprise application and I looked at the following options:
1. Putting on itunes.
Cannot do this since our application is to be used only by our clients with a login and passwrod.
You cannot have login based app in itunes:
http://appreview.tumblr.com/post/952395621/cannot-be-intended-for-a-limited-audience
2. Using iOS Developer Enterprise
Cannot do this as :
The iOS Developer Enterprise Program should be used to develop and distribute proprietary in-house applications to your own employees within your own company. As such, your company would not qualify for direct Program enrollment in this situation. We would suggest that your client apply for enrollment in the Program, and, once enrolled in the Program, your client may add the appropriate developers from your company to their iOS Development Team.
Our client cannot add us.
3. Adhoc distribution.
This is only for 100 beta testers.
So are there any other options if I want our client to donwload our app.
Provide some minimal functionality to all users that does not require any proprietary data, but have the app download all proprietary data and enable proprietary features only after your enterprise customer logs in. Then submit it to the App store.
There are plenty of examples in the app store. Banking apps: they might advertise the bank, have maps to the nearest branch, perhaps include a calculator of some sort, but of course don't allow any actual banking features or download any account information until after a customer logs in. Security apps: provide a public weather web cam view to everybody, but a security cam view only to people who buy their expensive $100K security camera system.
The example private golf course app could have included public information on the club, the current weather, map info on local restaurants, and maybe who to contact to apply for the $10M membership, but then added private club info (calendar, roster) only to paid members after log in.
Make sure to create a test account with dummy (non-proprietary) data and give it to Apple.
You can absolutely have a login based app. I have helped someone submit one that got approved that sounds very similar to the one you are describing. Also, think about the Netflix app for example, login based, limited to Netflix users (although this is probably not as limited as you are talking about).
Your solution is clearly "Using iOS Developer Enterprise"...
Can you be more explicit about the "Our client cannot add us." ?
You can get your client to sign up to the iOS enterprise agreement so that they can install it on their phones, and you are simply a team member for them. That also shifts the liability for the app onto them, should anything go wrong.
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Possible Duplicate:
iPhone app without AppStore
My boss had an idea to develop an application that would be used for a few hundred contractors/employees and deploy it on an iPhone. So basically an internal business application that is an extension of the home-office application for mobile workers.
I was under the impression that it is only possible to distribute applications (except in a testing mode that expires frequently) to an iPhone via the Apple Store, and that Apple will only accept applications that are for general use. Not something that only a few hundred people world wide could use (say the data would be restricted to credentials that would only be given to such people).
Is my impression correct, or does Apple allow that kind of development?
EDIT: OK, my impression is wrong, at least partially. But here the company does not have 500 employees. Is it then not possible?
Yes, you can purchase an Enterprise Development License for $299 USD.
This allows company distribution for organizations large than a certain size. I believe 500 employees, but check the site.
I have developed an app for a client's internal use and have had it distributed it on the App Store, using a standard developer account (the $99 one). You can find it here: http://itunes.apple.com/us/app/evolve-2010/id348772647?mt=8
I was pretty surprised it was approved (I had the client prepping for a massive ad-hoc distribution). If you're developing something requiring credentials, I'd provide a test user/pass to Apple when you submit.
So, good luck, and have a back up plan.
I've heard rumors and anecdotes about companies with less than 500 employees being able to negotiate plans with Apple. Apple does have reps that work behind the scenes with enterprise users. Probably takes longer to get it running. Your mileage may vary.
If your company has greater than 500 employees and a Dun & Bradstreet number, you can register for the Enterprise Developer Program # developer.apple.com/iphone - this will permit you to do what you desire.