Sending scheduled emails that include Bugzilla "reports" - email

hi i am new to Bugzilla.
I intend to send scheduled emails that include report created by me.
I do realize there is something to include search results in the email, using the 'Whining' feature provided in the admin section, and I am currently using that.
But is there a way to send Reports that are in the tabular or graph style? These emails are intended to be sent to the Business team and they dont care about the Title or Description of the bug, all they care is about how many products have how many bugs and what priority.
i am able to generate the report as per their liking, but unable to figure out how to inlcude that data in a scheduled email

It is not currently possible to send reports via email, although is it a long standing request. See https://bugzilla.mozilla.org/show_bug.cgi?id=35281

Related

Platform / extranet suggestions for capturing data from external sales agents

I'm looking for suggestions for a tool/platform that can help in capturing form and file attachment data from external sales agents. I currently use Google Forms and a plugin to enable sending email notifications to specific contacts, but the hope is to create something more advanced where people providing the data can login to submit data and make updates to the records. The platform should also enable approval workflows with email notifications to ensure the incoming data meets requirements.
Here is a description of the desired process:
Agent logs in to the platform
Agent submits data (and optional file attachments) into the system using a form
Upon submission, the system triggers a review task and sends an email notification to a reviewer
If the reviewer deems the information invalid/incomplete, they will
reject it, with comment, and the system will
automatically send the information back to the agent while copying
their manager. Record status will be updated automatically.
If the reviewer deems the information invalid, they will approve it, with or without
comment, and the system will automatically send the information back to the agent while copying
their manager and project administrator. Record status will be updated automatically.
Additional requirements:
Contacts for email notifications will vary by agent and they should be determined by identification items on the user/agent profile
Agents need to be able to update records but a new review task will be triggered once an update is submitted
The system should have functionality for searching the record fields
An agent should see their own data and data submitted by others in the same agency, but not the data submitted by agents outside their agency
I should be able to see the full list of submissions and version history of the records
Approximate scale: 100-150 agencies, 1000-1500 agents
So far, I've thought of using a list within SharePoint Online combined with Microsoft Flow, but I'm not sure it would enable all the desired functionality. I'd be interested in your thoughts about that setup as well as others that you think could work and/or have found successful. Even if your solution does not tick all the boxes, I'd be interested to know about it.
Thanks a lot for your help!
JP

EMail Filters For DevOps Emails

I receive emails from a couple of Azure DevOps environments, my company system and a suppliers system. I had rules for the email notifications to move them based on the From address, which was different. Now all the emails come from azuredevops#microsoft.com.
Does anyone know if there is any way to easily distinguish where the email has come from ?
Is it possible to change the From address used by DevOps? I don't believe it is possible to customise the body, and basing the filter on the body is too much maintenance
Thanks in advance
Is it possible to change the From address used by DevOps?
The answer is No. The notification from could not be modified by users.
But, I can get what you are suffering. While have the notification emails comes from several organizations, its too messy to know exactly where they come from.
Now, for build or release notification emails, you can create filter subject rules to distinguish them. Because in the subject of email which about build or release, it contains the info of organization name.
But, unfortunately, until now, the org info just displayed in build and release notification. And also you could not customize the email content of notification.
You can raise the demand to Microsoft Developer Community, follow and vote it.
When there are enough communities vote and add comments for this feedback, the product team member will take this feedback seriously.
I have found a work around in order to filter my emails, in case anyone else has the same issue.
The emails contain links to take you to the work item or other DevOps page that the email is related to. I've been able to create a filter based on the Url that the link is pointing to, so I'm looking for the specific DevOps URL in the Body of the message, as filing the email based on that. It seems to work for my requirements at least.

I would like to create a script for collecting multiple subscription requests and generating an e-mail notification

We have an existing website that is built on DNN. I would like to add a script to an existing page that collects a user's request for to subscribe to various e-mails we publish and then to generate an e-mail that idenfies those requested newsletter subscription titles. Any ideas?
Data springs has some good subscription tools available, check out their suite of modules.
If you want to just collect names and email addresses with a request, the DNN Form and List module will work just fine.
If you just want a "subscribe to our newsletter" type of link on your page, you could couple that with a modal popup that shows the form when the link is clicked(Here is an excellent tutorial: http://www.dnncreative.com/Tutorials/DNNTutorialsforAdministrators/EasilycreatePopupsusingdnnModalshow/tabid/679/Default.aspx that will show you how to do it.)

TFS Work item solutions for attaching email communications

For a couple of days now I've been searching for a solution that integrates ongoing work item communication over email into a specific work item's history.
For example once a ticket is created, if a specific TFS email account is included in email correspondence related to a specific ticket, some service would parse the TFS email account, read the email contents and attach the conversation to the work item. I've seen other ticketing systems support similar functionality.
The major problem I'm trying to solve here is to increase productivity by automatically keeping all tickets in sync with related conversations without user intervention.
Does anyone know of any commercial or open source products that can support this functionality?
I just implemented a cloud service using SendGrid that accepts emails at [workitemid]#mycloudservice.com and appends the email to the History of the work item. So if you forward an email to 1234#mycouldservice.com, the email date/subject/body is appended to the History of work item ID 1234.
Right now I have a lot of things hard-coded to my personal usage, but I'm thinking of making it generic/configurable for public usage. The big caveat is that the TFS server needs to be internet-visible (works great with Team Foundation Service). I'll update this answer when(if) I open it up for general usage. The code that handles the SendGrid POST is here if you're interested.
There is also the TeamCompanion Outlook add-in, that gives you a button in the ribbon to attach the current email to a work item. The last round I went with TeamCompanion I found it OK, but a bit buggy, and it may have slowed Outlook down (or that could have been psychological).

In salesforce, can you verify that an email sent by a workflow was opened by the recipient?

I am using a salesforce workflow to send out product information and invoices to clients but I am running into problems thinking of how to verify if a client receives the email and or opens it. Is there any way to prove that a client received my inventory list or invoice? Doing some prior research on this subject I have come across the following suggestions:
Adding a 1x1 invisible image to the email with a unique id
Adding a regular image instead of a 1x1, maybe company logo
Having the recipient click a link to see the invoice
With all these solutions, you have to detect image requests or link request for them and extract/produce a unique id for each client. I am not really sure how to do this in salesforce so any help would be appreciated, along with other detection ideas.
If you have Salesforce Content, there are some ways to expose documents to clients with the features you need. Basically you'll send an email with link and later you can track confirmation of opening, count how many times was it downloaded.. You can also set the expiration date to the document (can't be downloaded anymore after the date).
As for "pure" email from Apex/Visualforce and basically manually recreating the Content's functionality... nowadays most mail clients block external pictures unless explicitly allowed by the mail recipient, so I suspect you'll have poor track of emails marked as opened. Probably you could create a small Visualforce page (no header, no styles, just controller that makes update "invoice viewed" in the database). Display image from Documents on this page (make sure it's "externally available image") or even just display 1 pixel encoded in base64...