Background
We are a B2B company with no in-house developers. We're current outsourcing all our development work to a small software company. They've built their own custom CMS, which we are using.
At the moment, we're in a redesign phase where a new website is being build by this same software company, again tailored to work with their custom build CMS.
At the same time, we are planning to have a webshop, which is going to be built by a different company, a big E-Commerce software company.
What we need
In the end it should be one website, on the same domain. Where content and commerce should go hand in hand. Everything should be seamlessly integrated with each other, for example the search function (they both offer their own search engine), content and products.
Wouldn't it make more sense to let one company build everything instead of two different companies? What are plus or downsides to work with one or two companies in this case? Where could it go wrong?
I'm a bit scared when we work with two partners, that the total cost of ownership is going to rise to the moon. That it will bring a lot of inefficiencies with it and we're hindered when it comes to further scaling.
P.S. I'm not a final decision maker within this company, but I'm looking for input in order to change the current plan (which is working with two partners).
An interesting scenario that you are in here.
Wouldn't it make more sense to let one company build everything instead of two different companies?
Based on your description there is nothing in this that is particularly out of the ordinary. A website for your company with an online shop. There is no good reason why you need two contractors. What I mean here, is that there is no reason why one company cannot provide the expertise to deliver both parts. Adding a second company / contractor will add more complexity to the situation and therefore breaks the generally good rule of keep it simple. (More on this later).
What are plus or downsides to work with one or two companies in this case?
The positive of working with two companies is that you can get experts in the different areas. For example if company A is an expert in one part of the solution and company B is an expert in another you get the combined expertise. However, in this case there doesn't seem to be a need for this.
Where could it go wrong?
This is very much the downside of having two companies working on this. The two companies will need to work together to provide the solution. This is likely to require some management from you (or your company) which you correctly identify the cost of ownership can significantly increase. You run the risk of both of your contractors pointing the finger at each other when things go wrong.
I would strongly recommend at least considering using a single company for the whole project delivering a combined website and online shop.
I am creating an inventory app currently for iPhone using Parse for companies to keep track of all of their tools, supplies, inventory. Now I'd like to allow for the user/company when adding a new item to their database for them to have the option to search from a pre-made database of items such as for a construction company when adding a simple Dewalt Drill Battery to their inventory would search the pre-made database for "Dewalt #DC9096 18V XRP 2.4A Battery" or an office would search for pencils by brand/serial number/name. I am looking for a simple way to make a database or even a table containing multiple brands products including their prices, product specifications, website for ordering more, company website, warranty phone number, etc... I have considered parsing all of the retail websites for information but don't know the legalities behind it and if the websites change then I'd need to update code. If there is ANY (easier/better) way to do this then assistance or direction would be great!
Thanks always
I would not go down the route of trying to parse websites, that will be a huge pain in the neck and impossible to maintain unless you have extensive resources (and as you mention it probably violates most site's terms of service anyway). Your best bet would be to hook into existing product databases via an API, such as Google's Search API for shopping, or maybe Amazon's API. Here's where you can start if you wanted to use Google:
https://developers.google.com/shopping-search/
Hopefully that gets you going in the right direction.
Edit: Here's a list of a lot more shopping APIs that could be good options:
http://www.programmableweb.com/apis/directory/1?apicat=Shopping
If you did find yourself needing to parse many different vendor websites (we'd call this "screen scraping") and you have the legal right to do so, you should use a tool like SelectorGadget to get your XPaths, it's much faster, easier and less error-prone than doing it by hand.
If you're doing more than a couple websites, though, you'll probably find that you'll have to update the scraping rules pretty often, it definitely won't be a set-and-forget operation.
I've done quite a bit of searching for a CMS platform or robust framework that will perhaps facilitate the management of signup and subscriptions right of the box with a Twilio tie in.
Thus far I've only been successful at finding how many startups have been funded by the Twilio fund, who's building the nextgen voice enabled app, and various other things of that nature vs any real meat. Seems that there's a dearth of meaningful information without applying a plethora of negative google filters to reduce matches and even then it's still not giving anything real meaningful wrt my search.
So, I'm hoping that someone may have a better eye on the lay of the Twilio landscape as far as already existent systems go that can handle the bulk of needs that exist for a "regular" CMS esque site that needs to also handle subscriptions and e-commerce related tasks.
Hitherto I've just planned to build something out myself, but I wanted to do a sanity check before I spend a lot of time that could perhaps be obviated.
My suggestion would be to find a CMS that does everything you want (except the twilio links), on the platform you want, and then just add the Twilio stuff in. Twilio is simple to use, and should be simple to add-on to most open source CMS's. It'll probably be the easiest part of the project....
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This question is a little subjective, however, it aims to give me a bit of information about whether it is better to build or buy.
My company is looking to enter the world of CMSs for our clients websites, do we provide an open source one, or do we build our own model from scratch?
If you buy, which do you use?
If you build, how does your architecture differ?
EDIT: The CMS we are looking to use isn't to maintain our own website, it is something we can offer our clients and pinned onto websites we are custom building for them, it needs to be something that we adapt and manipulate easily for many different website designs and purposes.
How about using opensource one? :-)
Today the only reasons to develop new CMS are:
1) non-usual requirements (deadly rare)
2) You just like to code "your own CMS" (c)
If none is the case, take opensource one.
Personally, I have my own CMS for all my private & commercial purposes, but this was mostly just for programming fun. If you need to deliver, you have to use existing products.
The company I work for wrestled with this same question recently. This depends a lot on your client's expertise and needs. It's generally not advisable to build your own CMS unless you're using it to offer something very novel.
Drupal has lots of plugins available giving a great deal of customizability. It's handy in the same way that most CMSs are in that you can use PHP files as your templates and code them outside of the CMS.
Wordpress has the best user interface of all the CMS's I've used (Drupal, EE, Wordpress, Joomla). If you need to program plugins it's also very well documented and (when the plugin is finished) provides a drag-and-drop interface for the client to make changes to their own web site easily.
I'm currently in the process of moving our site from EE to WP.
Well I can build a simple CMS in less than a day (and everybody can do that with any good web framework). So it depends on how complex it is and how much the open source solutions can do what you want your CMS to do. I generally avoid to use open source CMS because it is usually an overkill compared with my usual client's needs but that's me. Most open source CMS (drupal, joomla, wordpress) have many features that most people simply don't care and they clutter their user interface, so I prefer to build my own as far as it is simple instead of using an open source and struggling to add a new feature and make it scalable.
First, to address your build or "buy" questions - you would be crazy to build. The resourced needed to support code you write as it changes to meet each clients needs will end up costing you a fortune in the long run. It's hard to beat the resources of thousands of developers that many of the big projects have. Does your firm have a security specialist? How about a QA team that constantly searches for ans squashes bugs? Unless you are trying to do a one off, highly specialized application, pick a CMS and go with it.
Next, as far as being able to implement the CMS across many types of sites, that is entirely dependent on your firms developers. If your developer knows XYZ CMS, then he should be able to take any design and make it work for the CMS. Any good CMS has the design layer completely separated from the content and code so the design should not be limited by the CMS in any way. It's just a matter of learning the particular templating system employed by the CMS of your choice.
Last, I am surprised that no one has mentioned the solution to your wanting to limit the amount of control your clients have over their sites. As mentioned you can go the SaaS route and never give the client access to the administrative back end of the site. Any of the good CMS projects offer front end editing. This will allow your client to add/remove/edit the content on the site without giving them access to anything structure or design related. You can completely control the admin, layout, and functionality while the client simply controls the content only, which seems like what you are trying to accomplish.
This depends heavily on what you need, but many CMSs are a platform that you can build upon, getting the best of both worlds.
Wordpress has a very rich plug-in framework.
If you are ok with Windows servers, SharePoint has an extensive plug-in/extension architecture.
I don't think there's any reason to build from scratch unless you are planning to compete in the CMS market.
Do not reinvent the wheel. It takes really a lot of time and money to make a CMS.
If I were you, I would go with an open source CMS, start building custom stuff and contribute back what you can (this is how the company works where I work).
My choice is Drupal, because of the rich set of contribs, excellent flexibility/extensibility and good security.
I think it depends on how many clients are supposed to use the CMS.
We have only one client and built a proprietary CMS which we heavily customize to the client's specific needs.
It also gives us a strategic benefit since this client can hardly migrate his web sites to another company now.
If you have a couple (> 2) of clients who are supposed to use the CMS, IMHO an open source CMS would be the best choice.
Can you develop a new CMS as good as some other ones that have been around for years and hundreds of people have worked on it's development?
That's a question I always ask myself at the start of every website buliding project.
There is surely a good open source platform that meets your requierments and that you can improve.
I suggest these:
Liferay : for large organisations and advanced projects it's written in java. I personally love this CMS. Big places like NASA use it and my company used it for a project, it was great.
Plone : Same as above - language = Python
EZPublish for large organisations but not as advanced as Liferay - language = PHP
Joomla and drupal for normal websites.
As a design agency, presumably with a number of customers with live websites that constantly need to change that are taking manpower away from new projects,
My first question would be if I intend to migrate my existing customers to the CMS based version of their site
Then, What are the commonalities/differences in your customer sites?
If there is a lot of commonality (in the back end code as opposed to the front end design), then maybe integrating a basic article editor is all you need?
Look at how a CMS is going to affect your design flow, Your designs will then be CMS 'Themes', that'll be a learning curve.
I'm not trying to discourage you from Buying or Building a CMS, but the decision will be completely decided by your companies situation.
Personally I use Joomla and DotNetNuke. I'm a developer not a designer, so I buy off the shelf themes and modify them. I also had no existing clients when I started out. I decided to use a CMS specifically because I could buy themes, and secondry to that was the client modifying the articles.
I cant think of an open source CMS that doesn't provide everything that most companies would need.
you get the benefits of bug fixes, little deployment time and ease of documentation.
When selecting the CMS try to use one that is not too bulky or not too popular.
most CMS allow for easy expansion so if a client has special needs then its easy to add functionality.
A reason that you start to build you're CMS could be because the landscape of CMS systems is big (and you can't make up your mind on one system to put in all you're energy).
Do you want a simple CMS for a website, an integrations framework or personalization / social media.
As there are a lot of OS CMS out there, I wouldn't recommend you to start from scratch. Check for research EG:
http://www.slideshare.net/OpenSourceCMS/451-group-future-of-web-content-management-open-source-cms
Also check the OS license of products and how this could affect your projects.
Good luck!
Lots of good responses already, but I don't see anyone talking about the real users, the customer who is paying for this site.
One reason a CMS product is often better is that it can give you a lot of help material, usability refinements and add-ons that you won't get when you build it yourself. More importantly for the end-users, it can mean they extend and add to the site without needing to get IT to give them permission (and the run-around on budget/resources) to do so.
Another issue is that if you build it yourself, then that is the only copy of that software that is being security tested and probed. A product will have been through more penetration tests and probing.
On the other hand there are a wealth of CMS' out there and it can be confusing if you do not know what you want. The CMS Matrix is a good site for comparing all sorts of CMS' to find one that suits your needs.
I work for a CMS vendor, Elcom Technology, so I am slightly biased - but I have also used WordPress, SharePoint, DotNetNuke, Joomla and Drupal to various levels of degree and they all offer a big step up over something home-built.
A very important reason why you may want to choose something that is already made (FOSS or commercial) is that someone else may be able to support it.
PS
I've used CMSMS on various projects. It has enough user control to let them edit, but not mess with the layout and stuff.
Basically my project is product based.
Once we developed a project and catch the multiple client and deploy the application based on their needs.
But We decided to put the new features and project dependent modules are as component.
Now my application got many number of customer.
Every customer needs a different features based on the component.
But we have centralized component for all client . we move the components additional feature to client specific folder and deploy.
My problem is , I am unable maintain the components features for multiple client.
My component feature code is increased and I am unable to track the client features.
Is there any solution for maintaining the multiple component features for multiple client ?
I've worked for a couple of companies in a similar space - product software but very heavily customised.
Essentially there is a decision the company needs to make - are you a product company (that is you ship broadly the same to every client) or are you a bespoke company. At the moment it sounds like they're between two stools and wanting the economies of being a product company with the ability to meet specific client demands the way a bespoke software company can.
Assuming the company wants to be a product software company, unless there are specific technical reasons why you can't, you need to move to a single code base with the modifications for each customer being handled through customisable options (i.e. flags saying how this particular situation is being handled, whether this feature is available and so on).
These can be set at run time (so they can be changed as the client wants - think options in Word or Excel), or build time (so code is included / excluded when you do the build), but the key things is that every client has to be pulled from the same code base.
But this needs to be agreed with the business as it limits what they can sell - every change they sell has to fit into an overall vision which can be accommodated by the single product.
The alternative is that you're essentially producing bespoke software for each client (that is coded specifically for what they want) but using many common libraries. That's fine and allows you to produce something which is exactly what they want but in the end it is going to be more work and the business needs to understand and cost for that.
We actually do a bit of both - there is a server product which is identical for all clients, and then web and mobile clients which are specific to them (in the case of mobile you can't have lots of dead code on the device - the web stuff is historic and will be moving to a standard product for all clients).
Good luck though, it's a difficult problem with no easy solution.
You are essentially talking about software product lines (SPLs): variations from a common base. Since you already package your features as components, you need a specialized tool to manage such variations.
You can then build a complete custom application based on a configuration that is unique to any given customer. Easier said than done, of course.
A model-driven software development(MDSD) approach can help a lot on this task. One such system that can support this development setup is ABSE, an emerging MDSD approach that among other things, can implement a software product line (info at http://www.abse.info - Disclaimer: I am the ABSE project lead). There is no product yet though. An alpha preview is coming.
Again, I know some companies that, using an MDSD coupled with code generation, have achieved what I understand you want: products that are half pre-packaged, half custom.