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We are using a 3rd party email relay service to send mass emails to our client's subscribers. Problem is that when there is a "soft bounce" i.e domain accepts email and then subsequently bounces for whatever reason (as opposed to a hard bounce), the client's replyto/from email address is the one the undeliveable message goes to.
Atleast with one client, we have the ability to host their email. So for example, support#thisclientofours.net is hosted by us and we can query the IMAP server to see the return codes.
Questions:
Is there a way for us have the Non-Delivery Report/Receipt (NDR) be
sent to a different email (one that we own) vs a genuine reply from
the subscriber to the client ? Does the answer reside in the
"Return-Path" header ?
If 1) is not possible, then whats the most efficient way of
gathering the NDR status flags and then forwarding non NDR (replys) to
the client ?
You can set the 'Return-Path' header and 'Reply-To' header to be different. All bounces are to be sent to the 'Return-Path' address, not the 'Reply-To' address.
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I have one address, 123#123.com, that is forwarding to another address, xyz#xyz.com. Without access to the 123#123.com address is there a way to still reply to mail sent to 123 as if it is coming from the 123 address?
Short answer: Maybe.
Long answer:
If your ISP allows you to set the From: header to be 123#123.com then it is possible to do this. Some might reject that.
Additionally, you might be restricted from sending mail from the #123.com domain if it has an SPF record that prohibits it. Receiving mail servers may drop that as being bogus mail.
If you want to send mail from a particular address you should have access to that account, regardless of forwarding.
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I'm working on a app which sends notifications emails. I know this is stereotypical for spam servers. I know the first question ist "How can I ensure what my server will not be listed as a spam server?" However I believe I should monitor my mailserver to ensure what every customer becomes his mails.
So the question: How can I check/monitor whether my server is listed as a spam server?
I really appreciate your help.
MXtoolbox (disclosure: I hold no relation to this site) has a great blacklist checking tool that checks all the major blacklists.
As for staying off them, make sure all your e-mails are opt-in and have an unsubscribe link within the e-mail body of every notification sent. Keep a record of all clients opting in, some hosting companies will charge you a small fortune if you get their IPs blacklisted.
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Mailchimp, the online service for sending newsletters, has an statistics about how many people marked email you sent as spam. Does anybody know how this works? I am asking because I was thinking about how to implement this into my CMS which sends newsletters as well. Thanks for replies!
It's called FBL (feedback loop) and means that you register your MTAs (email sending servers) at the ISPs that supports FBLs (Yahoo, Hotmail etc.)
All you have to do is to sign up for every available FBL via their forms and then they will send you an email every time someone mark email sent from those servers as spam (spam complaints).
Then you'll have to parse those emails to get the information from it.
Have you checked Mailchimp Support?
http://kb.mailchimp.com/article/how-spam-filters-think
An abnormally high bounce rate is another indicator. Look through your hard bounces, and read the SMTP replies. Spam filters sometimes leave little clues about why they blocked your campaign (See: http://kb.mailchimp.com/article/why-did-my-email-bounce-smtp-replies).
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Considering I have postfix setup on my server, How do I view emails that were sent to me?
To clarify the question: You mean "How do I view the mails RECEIVED by Postfix?".
Posfix delivers mails to either mbox or Maildir storage (or others; if explicitly configured to use other storage engines like a database). So Postfix is only a program to receive and store messages (for inbound mail).
So you need a program that now reads mbox or Maildir storage to present the mail in there. This is not part of Postfix. This is done by a POP3 or IMAP server which allows you to access the storage via the POP3 or IMAP protocol. The server side of the protocol is done by software like Dovecot, Cyrus, Courier or UW IMAP. The client side of the protocol is handled by Mozilla Thunderbird, Outlook, The Bat or any other mail client.
If your question was "How do I see the mails SENT by Postfix?". The answer is very easy and short: You can't. (unless you trick a lot)
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I am working on an email program and I want to add a basic way to detect spam based on the domain/sender of the mail. One service that I was looking at was gossip (http://gossip-project.sourceforge.net/) but I don't want to go to the hassle of setting up a dedicated Gossip server. I know that there are a lot of email blacklists (DNSBL's) and stuff out there that can give you an estimate of whether or not an email is spam based on the domain it was sent from. I'm wondering if anyone knows of one that I can just query from within a program by passing it the sender's domain and having it return the likelihood that the email is spam. I don't want a service that requires me to set up a server for it.
Anti-Spam Blacklists do list only IPs not domains. They can't list domains (of the sender) as the sender address can be (and usually is) forged.
So you can either lookup an IP in a DNSBL from where the mail was originating. Or you have to determine the probability of spam by analyzing the mail content. The latter is "expensive" in CPU cycles and other resources. In both cases you do not need a special server for that.
The better solution to prevent spam is at the server level. Block the mail before it enters your mail system. Then you don't have to mess with mail filters.