BugSense Framework crashes - iphone

i used Bugsense framework in iPhone application to get the crashe logs, and it works fine.
but when i get the crash report from iTunes account, the crash report indicate that there is a crash in bugSense framework.
What this is mean? is it indicate that crashes in applications reported by bugSense ? or it is actual crash in the framework itself?
Please Help.
Thx

It could be, that this is a crash in their SDK. Sadly they perform non-async safe functions in their framework once the crash happened. See http://landonf.bikemonkey.org/code/objc/Reliable_Crash_Reporting.20110912.html for more details on what that means (in this case calling Objective-C code once a crash occurred is unsafe). You might want to contact them to make the fix this possible problem.
But the messages lower in the stack trace also indicate, that this is a crash that happened because of an uncaught exception occurred, which would normally cause another Last Exception Backtrace to appear on top of Thread 0. I am not sure if they have that functionality included. If they do, this causes that block only appear in their own crash report but not in the crash reports iOS creates. Then this is nothing to worry about, except that code above being bad as already mentioned.

If you have enabled immediate dispatch in BugSense, this is probably the reason of this crash, as it isn't guaranteed to be safe.
For more info you can check this: https://github.com/bugsense/plcrashreporter-bugsense/wiki/Using-the-BugSense-2.x-iOS-library , section Enabling immediate dispatch

this may happen when there is no internet connection, try enable immediate dispatch in bug sense

Related

EXC_BAD_ACCESS and Address Sanitizer what's the next step?

Have an app that's an iOS app with a Messages extension app. They share a significant amount of code related to calculating & editing the dimensions of some specialized objects and then using that to create paths for drawing.
The app was running perfectly. A build of the Messages app crashed with EXC_BAD_ACCESS code=2, seemingly within the code that's shared. No luck debugging it, as the location of the crash seemed to bounce around as I added log statements and refactored the code.
So I focused on the main app. First try was turning on Address Sanitizer, and that created the crashes discussed below. Then I edited the scheme to look for Zombies, and none were identified, including in Instruments. No memory leaks or other obvious allocation errors via Instruments. I edited the scheme to turn on Malloc Scribble, Malloc Guard Edges, and Guard Malloc, and the app ran fine with no crash or console log message.
So back to Address Sanitizer, which is the only option that caused the main app to crash, and it crashed in the same area as the Messages app. I figured if I solved one, I might solve both, and the app might be easier to debug without the complication of being an extension.
Every link I searched and read seemed to say that these Xcode diagnostics will (or should) identify the offending code, and in years of writing Swift, that's the typical case. This one has me stumped.
The main view controller is a UICollectionViewController, and the crash occurs at the very first collectionView(:cellForItemAt) call. There's nothing unusual about the other delegate calls, afaik, with normal (and accurate) counts and sizes. (And again, this is just with Address Sanitizer.) After getting the reusable cell, I call getObjectEffects with some default values (the app is more complex, but it crashed also on this ultra-simple hard-coded values case too, so I'm keeping the debugging as simple as possible), and the EXC_BAD_ACCESS is identified for the func definition of that function.
That's what stumps me. It's not identifying code where there's an assignment or allocation, but a func statement. And the parameters are Int and Bool. And there's zero output to the console, where I've also tried (lldb) command script import lldb.macosx.heap and (lldb) malloc_info —type 0x... with no result. As mentioned, I tried Zombies and the other Xcode memory management diagnostics with no insight into why Address Sanitizer is crashing at a func statement with an EXC_BAD_ACCESS, and I'm not sure how to diagnose this further.
What have I missed? Thanks for any insights.
Edit: Eventually made progress by switching code around and looking for different results. The eventual 'solution' is illogical in that I can't figure out how it should logically create any different result, but it does. And since it offers no insight into the original question of how to diagnose the cause of the EXC_BAD_ACCESS, I won't belabor it further here. For now, it'll be a 'solved' mystery.

Mysterious inadequate stack traces in XCode give no context to where the error is occurring

I'm running into lots of instances with the latest version(s) of XCode (I believe this has been happening since 4.2 or so) where the stack trace when an exception is thrown is woefully devoid of details.
The screeshot here illustrates one such case; in fact, this scenario at least has SOME context (it shows me that it happened in the JKArray class), where many times I get nothing but "internal" stack items (just 2-3 entries in the thread, none of which reside in user code or anything I can look at). Even in this example, I don't know where the JKArray was allocated or released, so I have no idea what instance or where the problem is.
Thoughts:
I've tried adding a generic "on exception" breakpoint
There is some minor information available in the output; in this case: " malloc: * error for object 0x10e18120: pointer being freed was not allocated * set a breakpoint in malloc_error_break to debug". Doing this doesn't get me any further, though, since the breakpoint gets hit in the same stack as the exception...
I've tried switching to the other debugger
I've tried using my own custom exception handler
I've tried using the Profiler to look for leaks. There are no leaks that I can find.
No matter what I do, I can't seem to isolate the issues plaguing my app. Furthermore, the issues do not seem to be exactly the same each time, likely due to the high amount of concurrency in my app... so I'm left without a good way to fix the problems.
Edit: in the case of this particular exception, I did end up finding the cause. I had attempted to [release] and object that was [autoreleased]d. However, all of this was happening within my code; I can't understand why XCode would not give me a decent stack trace to help me find the problem, rather than forcing me to hunt through my whole app...
Sometimes it is impossible to pinpoint the real problem, because the issue that causes the symptom has happened much earlier.
Your issue provides a great example: when you release your object, cocoa has no idea that you've done anything wrong: you are releasing an object that you own, this is precisely what you should be doing, so there's no red flags. The code that leads to a breakdown is executed well after your method has finished, and gave the control back to the run loop. It is at this point that the run loop gets around to draining its autorelease pool, causing the second deallocation. All it knows at this point, however, is that the run loop has made an invalid deallocation, not your code. By the time the error happens the culprit is safely off the stack (and off the hook), so there is nothing else Xcode can report back to you.
A solution to problems like this is to profile your memory use: the profiler should catch issues like that, and pinpoint the places where they happen.
It goes without saying that switching to automatic reference counting will save you lots of troubles in the memory management department.

Iphone random crash issue

Recently my iphone project comes to the end, but suffer some random crash during app running, and the call stack is always located in COCOA library, tough issue, don't know how to deal with it, for some cases I even suspect that is it apple's defect?
My questions.
For those random crash issue with few reproduce rate, how do you guys handle it? Any method to help to increase reproducible rate?
How to fix these crashes located in COCOA library? How to find more clues?
Any idea or discussion will be appreciated, thanks in advance.
If the app crashes in the COCOA code it does not mean that COCOA code is wrong - much more likely you fed some invalid data to it (for example nil where it does not supposed to be). If it's happening randomly there might be some multithreading concurrency behind or some of your objects become (auto)released too early, etc. You have to carefully analyze your code which operates with the COCOA classes where your crash happens, or try memory management debugging as suggested by other answerers.
Generally, I don't start thinking that is COCOA the problem. It happens, but most cases the fault is ours.
When this kind of crashes happens the first thing to do is to run the static Analyzer, sometimes it's just a retain/release problem.
If you're using ARC, skip this part and start creating an Exception Breakpoint (search 'To add an exception breakpoint...' in linked guide). The exception breakpoint helps to have a more detailed crash log when an exception is thrown.
The third step is using Instruments, looking for waster memory, leaks and any other form of memory drain. How to use Instruments is deeply explained in a couple of WWDC videos.
Enable NSZombie flag.
project(On Top LeftCorner of xcode)>Diagnostics>enable zombie objects
It will lte u know where ur code is crashing ..find it fix it

Does assert and uncaught exceptions generate a crash report?

Will failed assert statements generate crash reports (with stack traces) that'll wind their way through iTunes Connect?
I'd like to know the same thing for NSAssert as well as uncaught C++/Obj-C exceptions.
Please note that I'm using assertions for internal consistency and logic errors, not for things like file errors.
If they don't generate error reports, is there a way to make them (with custom macros, exception handlers, etc)? It's important that I be able to obtain a stack trace.
Xcode will, by default, disable NSAssert() macros for release builds if you are using one of the standard Xcode templates. Alternately, you can disable them yourself by adding an NS_BLOCK_ASSERTIONS flag to Other C++ Flags in your Build Settings.
Yes, uncaught exceptions will generate a crash report - I'm looking at one from the iTunes Connect crash reporter right now! Basically, almost anything that causes your application to crash and save logs will send reports back to Apple.
That said, if you're worried about it you may want to implement your own handler for crash reporting, because a) only users who opt to share diagnostic information with Apple will send crash reports back to iTunes Connct, and b) there is no guarantee that even then a crash report will make it back to you for review.
You can either do this yourself using uncaught exception handlers, through an existing analytics package (Flurry supports this), or use an open source library which are of variable quality (here's one I've found online - I implement my own code for my reporting, so your mileage may vary!)

Is there a way to include an error description string in a crash report?

Is there a way to include an error description string in a crash report? I'm talking about crash reports that are sent via iTunes Connect. It would be nice if I could log the reason for a crash.
This question asks about including console output, but I'd be happy just to able to include an error description string, without resorting to a 3rd party library.
EDIT:
There are errors I can detect where it's unwise or impossible to attempt to recover, because the program is probably in a corrupt state. I'd rather not catch these exceptions so that I get automatic error reporting with a stack trace. Sometimes, there is extra information that I'd like to log (that cannot be deduced from the stack trace), such as the current state of a state machine.
How about a third party crash reporter? I've integrated QuincyKit, and even found a way to annotate them.
Also, when the app actively begs for the crash report to be sent to the support, you get much more of them. The things you learn...
I've searched and searched. There seems to no way to annotate a pending crash report. If someone comes up with an answer, I'll change the accepted answer.