I have a live website currently (www).
About 4 months ago we launched a Facebook Application (FB APP) that introduced our product. At that time we created a "like" button that is connected to (www). There are currently 80 likes when I look at the app page.
Within the past month Facebook created, what I believe is called a "Community Page" (FBCP). I believe that this is just an interface that allows me to communicate with people who "like" my (www). Nobody else can see this page (Not a Fan Page). This pages says that I have 30 "likes" currently.
I have a checkout page on (www) that has a "like" counter that we generated based on (www). This counter about 3 weeks ago had about 110 "likes" on it. Recently the number has dropped to 80. It was about 110 and now 80.
My questions are...
Did something change with how Facebook looks at the community page vs the website (www) and separate the likes between each?
Is there a way to merge both groups together?
Is there a way for me to claim the Community page or convert to a Fan Page? FB says yes, but the documentation on doing this seems out of date and I can't get to links they document actually exist.
What distinguishes FBCP "likes" vs www "likes". Some of the people are in both???
The count on the like button is a combination of a number of actions including "liking" the page web page and "sharing" the webpage (e.g. via a copy and paste into Facebook.com or use of a share dialog. ( Ref: end of second paragraph https://developers.facebook.com/docs/reference/plugins/like/ )
The count on the Admin Page (or FBCP as you are calling it) is just a count of those who have clicked the like button only.
If you have everything linked by an app ID (e.g. domain claimed by app ID etc) then you may want to create a publicly visible "App Page" on Facebook.com via the "Create Facebook Page" button at the bottom of the advanced menu in the developer app: https://developers.facebook.com/apps/
If you need any more help it would be easiest if you supply the URL for the WWW and FBCP as well.
Related
I have a Facebook-ghost-page.
which means - a page in facebook where nobody can see, but me, that was created automatically after clicking 'Like' on a open-graph meta-tag page. used only for tracking my likers.
The thing is - When the users will go to the address of this ghost-page - they will be redirected to the website.
But, I want it to be as a Facebook page, where people can read about the website on Facebook.
So I opened another Facebook page.
But now I have likes on the "website" and likes on the "page".
sounds not good to me.
my question is: I want to merge the two. into 1 page. currently the ghost-page has the more likes. If i will click on "Merge" under "Resources" in the ghost-page. what will happen? Will it delete my Facebook page and Every time someone will try to get to this Facebook page it will redirect him to the website instead?
The Merge tool will delete one of the pages and move the fans on to the other page. It will mean you can move fans from one page to another. All the posts from the delete page will be lost however.
Can you change the address of the "ghost-page" to a URL you control on the site, and then have that URL simply redirect users to the http://facebook.com/whatever address you want them to end up at?
Since around June 19th the pages I 'Like' in my site (which generate all the metadata automatically) are no longer creating the respective Facebook Page where one could 'Build Traffic' to the page, monitor likes, comments, etc. The previous pages do have the reference, but pages created and liked from then on are not!
Also, the pages are not showing on the Pages I Like section of www.facebook.com/pages . If I go there and change to the pages I have liked I see only the pages up until that day, and newer pages on other sites, but no longer the pages I liked on my own site! The weird thing is that if I navigate to the page itself, I can see myself as a 'liker' of the page.
Steps to Reproduce:
1. Go to a page inside my Web Page : http://rafaelpolit.com/inicio/index.php?sid=14&gim=240&ln=2
2. Like the Web Page
3. Go to your www.facebook.com/pages and navigate to Pages I like
4. The page does not show there.
Try accessing it via this link:
https://www.facebook.com/pages/OGTitle/OGObjectID
Now that Facebook has depreciated the landing pages for apps, how do I get my app to point to the Fan page for it's landing page?
I've checked under the Advanced tab and contacts -- but there's no place I can see to list my Fan page as being linked to my application.
According to this blog post from December, new apps can create a new Fan page, but there's no information on how to do it for existing pages -- they just say that "it will be linked automatically." Unfortunately it was not -- when you post something from our app onto your wall, the link takes you to our website rather than our Fan page.
I'd love for that link to take you to our fanpage again, but I seemingly can't find any documentation on this.
It is possible. I had the same problem. What you need to do is the following:
Categorize your existing page under "App Page" (found under "Brands & Products").
Change your page name to mach your App name.
Go to your App and select "App Details"
Under "Contact Info" you will find "App Page". There you will be able to create a new page or if all went well, select your page from a list.
I found the info in the little question-mark next to "App page".
It is possible to add the application to any page you administer. This can be achieved from solutions mentioned below:
Solution 1
http://facebook.com/add.php?api_key=[YOUR_APP_KEY]&pages=1&page=[YOUR_PAGE_ID]
YOUR_APP_KEY You can get it from application settings, its App Id
YOUR_PAGE_ID You can get it through Graph Explorer https://graph.facebook.com/[PAGE_NAME]
Solution 2
https://www.facebook.com/dialog/pagetab?app_id=[YOUR_APP_KEY]&next=[REDIRECT_URL]
YOUR_APP_KEY You can get it from application settings, its App Id
REDIRECT_URL Any URL you want to redirect back to after adding the tab
Official Solution
Answer from #Dvir Levy is the official solution from Facebook. The issue with that approach is that we mostly can not follow that solution. Suppose we had to add an application tab to a brand page like 'ABCXYZ', if we follow that answer then we had to change the brand page name, and we can't do it, brands/clients we work for doesn't allow these changes.
Due the recent changes on the Facebook UI, some options have changed or are under a different place.
I would like to share the up to date way to achieve this.
On your page
Access the About section
Click on Edit Page Info on the top right side.
Set one of your categories to App page
PS: May be needed your page and app share the same name, but can't confirm this.
On your app
Access your app from the Facebook Developers apps panel.
Access Settings on the left side menu.
Set the category to Apps for pages and hit Save. [#JohnMc mentioned this has to be the only category selected.]
Open the Advanced section and find the App Page block.
Under Existing page select your page and hit Save.
All set!
Note: If you remove the link between the page and the app you won't be able to link them again.
Edit: As #John Mc pointed out in the comments, App page has to be the only category selected.
Happned to me. You need to add yourself (your developer account) as manager/admin of the page. Then it will recognize the link between you and the page and the app will show the app page so you'll be able to choose it.
This is possible.
Go to you business page, add yourself as a managed (make sure you have liked the site first)
Then refresh the App Details developers page.
Select the business app page from the App page contact section.
Note the Business page has to be the Brands & Products : App Page, and the same name as the App.
Here's how to add a tab to a page.
https://developers.facebook.com/docs/reference/dialogs/add_to_page/
I use the direct URL Method. Go to your page and then type the following into the address bar of your browser.
https://www.facebook.com/dialog/pagetab?app_id=YOUR_APP_ID&display=popup&next=YOUR_URL
Where YOUR_APP_ID is the app id shown in the app configuration page, and YOUR_URL is the page you want to to be redirected to once you close the dialog.
In the Facebook app config settings will be Site URL. This is the place where it's currently going, correct? So have your marketing people make a "pretty" landing page for the app, and you can change your app settings to point to the pretty landing page. Maybe all that landing page is a redirect to your Facebook fan page.
Now that Facebook has depreciated the landing pages for apps, how do I get my app to point to the Fan page for it's landing page?
I've checked under the Advanced tab and contacts -- but there's no place I can see to list my Fan page as being linked to my application.
According to this blog post from December, new apps can create a new Fan page, but there's no information on how to do it for existing pages -- they just say that "it will be linked automatically." Unfortunately it was not -- when you post something from our app onto your wall, the link takes you to our website rather than our Fan page.
I'd love for that link to take you to our fanpage again, but I seemingly can't find any documentation on this.
It is possible. I had the same problem. What you need to do is the following:
Categorize your existing page under "App Page" (found under "Brands & Products").
Change your page name to mach your App name.
Go to your App and select "App Details"
Under "Contact Info" you will find "App Page". There you will be able to create a new page or if all went well, select your page from a list.
I found the info in the little question-mark next to "App page".
It is possible to add the application to any page you administer. This can be achieved from solutions mentioned below:
Solution 1
http://facebook.com/add.php?api_key=[YOUR_APP_KEY]&pages=1&page=[YOUR_PAGE_ID]
YOUR_APP_KEY You can get it from application settings, its App Id
YOUR_PAGE_ID You can get it through Graph Explorer https://graph.facebook.com/[PAGE_NAME]
Solution 2
https://www.facebook.com/dialog/pagetab?app_id=[YOUR_APP_KEY]&next=[REDIRECT_URL]
YOUR_APP_KEY You can get it from application settings, its App Id
REDIRECT_URL Any URL you want to redirect back to after adding the tab
Official Solution
Answer from #Dvir Levy is the official solution from Facebook. The issue with that approach is that we mostly can not follow that solution. Suppose we had to add an application tab to a brand page like 'ABCXYZ', if we follow that answer then we had to change the brand page name, and we can't do it, brands/clients we work for doesn't allow these changes.
Due the recent changes on the Facebook UI, some options have changed or are under a different place.
I would like to share the up to date way to achieve this.
On your page
Access the About section
Click on Edit Page Info on the top right side.
Set one of your categories to App page
PS: May be needed your page and app share the same name, but can't confirm this.
On your app
Access your app from the Facebook Developers apps panel.
Access Settings on the left side menu.
Set the category to Apps for pages and hit Save. [#JohnMc mentioned this has to be the only category selected.]
Open the Advanced section and find the App Page block.
Under Existing page select your page and hit Save.
All set!
Note: If you remove the link between the page and the app you won't be able to link them again.
Edit: As #John Mc pointed out in the comments, App page has to be the only category selected.
Happned to me. You need to add yourself (your developer account) as manager/admin of the page. Then it will recognize the link between you and the page and the app will show the app page so you'll be able to choose it.
This is possible.
Go to you business page, add yourself as a managed (make sure you have liked the site first)
Then refresh the App Details developers page.
Select the business app page from the App page contact section.
Note the Business page has to be the Brands & Products : App Page, and the same name as the App.
Here's how to add a tab to a page.
https://developers.facebook.com/docs/reference/dialogs/add_to_page/
I use the direct URL Method. Go to your page and then type the following into the address bar of your browser.
https://www.facebook.com/dialog/pagetab?app_id=YOUR_APP_ID&display=popup&next=YOUR_URL
Where YOUR_APP_ID is the app id shown in the app configuration page, and YOUR_URL is the page you want to to be redirected to once you close the dialog.
In the Facebook app config settings will be Site URL. This is the place where it's currently going, correct? So have your marketing people make a "pretty" landing page for the app, and you can change your app settings to point to the pretty landing page. Maybe all that landing page is a redirect to your Facebook fan page.
I have implemented the like button on a website. People have liked the website, and I have the option to administer that open graph object. However, on the administration page I see the following notice:
Administer Your Page
This is the administration interface for your
webpage at [...]. You can see Insights and
publish to the users that have liked your webpage. Only the
administrators of the webpage can view this interface, other users are
sent to the webpage.
This is a ghost page, because, as the notice says, only the administrator(s) can see it. I don't want the behavior of users being sent to my website. I want them to be able to stay on Facebook and see this page, just like they would see and interact with another business page.
Is there a tool or a request form to do this kind of migration (i.e. from an open graph page to a normal business page)?
I have researched for about two days for this issue, but I have not found any leads.
According to this help article, you can merge two facebook pages into one. But the constraint is that you can merge to a page with higher likes only, and the page with fewer likes will be removed. I am not sure if it works for ghost pages or not.
Shef, let me try to answer:
if you have an app myapp, that is canvas url https://apps.facebook.com/myapp
then you will have an application profile page: http://www.facebook.com/myapp [*]
So if a search your app from google or facebook, then they come to first this page,
and if they click go to app, they reach to your app.
However if you have just implemented like url: myapp.com/myitem=1
then you will have this "ghost" page. You need this ghost page, because you need somewhere
to administrate your likes
So you are asking a real page instead ghost, well this is hard to implement this request by facebook guys. Because there is like link to refer some url. So there must be some pop up asking user: 'Do you want to follow link or go to business page instead'
[*] username is not available anymore for facebook apps. see How to get name of facebook application page?
You can use the ref parameter while specifying your like button. This ref parameter will be set by Facebook, for all url's/links that appear on Facebook, i.e wherever this like action is displayed with the link to the url liked by the user. So you know when a user visits your page through Facebook. Check the following from this link:
ref - a label for tracking referrals; must be less than 50 characters and can contain alphanumeric characters and some punctuation (currently +/=-.:_). The ref attribute causes two parameters to be added to the referrer URL when a user clicks a link from a stream story about a Like action:
fb_ref - the ref parameter
fb_source - the stream type ('home', 'profile', 'search', 'other') in which the click occurred and the story type ('oneline' or 'multiline'), concatenated with an underscore.
Upon calling your url you can redirect the user to the page on Facebook that you want. Business pages on Facebook have a particular url, of course, and you can easily do the redirect.
I don't think that you have an option to migrate an open graph page to a normal business page. You can however create your page, and give it the same name as your website. The draw back here would be when users like your page on Facebook, you won't be able to accumulate the likes already garnered by your website.
EDIT
Take a look at the like box plugin (Facebook doc here ). It can be used to like pages that are on Facebook itself, from external websites. This way you will be able to accumulate your likes. You can also modify the plugin to look like a like button, not fully but almost. But you still end up creating a new page. And the old likes will not be available.