In some CRM applications, I've seen functionality which looks like it is pulling FaceBook feeds for private profiles of other users/customers... how is this done? One example of this functionality is from Nimble: http://www.nimble.com/how-it-works/contact-management/
From everything I've read about the FaceBook API[s], they can only be used to pull information for the currently authenticated user or their friends, depending on the requested access. Am I simply misunderstanding the product, and it's just a mock-up showing the logged-on user's/friend's information that wouldn't actually be useful in the context of a CRM application? If not, I would like to develop a CRM tool to view the FaceBook details for any user, does anyone know where to start? Does FaceBook allow businesses to pay to access that information?
Any clarification would be appreciated.
Related
I have a question about Graph Api from Facebook. We want to create tool to management accounts in facebook and groups releated with them.
Basic functionality of tool is possibility to add acounts to the system, and then add you can add multiple facebook accounts to each of them. Then, system get all posts from groups releated with facebook accounts.
I did research, and I know quite what is possible and what no, but many endpoints of API requires app review. My question is about this review - wheater app like that, when one user can add multiple facebook accouns and use data (like posts, comments) from them is allowed by facebook and will pass the review?
That depends on what exactly you mean by “accounts” …
Facebook pages? Sure, you can let your app user add as many of those as they like, for the purpose of managing them, reading feed data, etc.
User profiles? That would not really make sense, because every person is only allowed to have one personal profile on the platform to begin with. And adding other people’s profiles (by having them authorize your app, using their access tokens on behalf of someone else) is likely not going to fly in review either.
when one user can add multiple facebook accouns and use data (like posts, comments) from them is allowed by facebook
“Using data” is rather vague as well; what you can and can’t do with user data is outlined in the Platform Policy: https://developers.facebook.com/policy
I have the task to integrate some commercial sharing stuff into a website.
The idea is that the user a) logs in/registers in the website, b) the user connects his user account with his facebook account - by adding and accepting the website application.
Here comes the interesting part - is there a way of linking the facebook account with my website's account so that I can send them updates and promotions directly to their walls programatically?
In the application dialog, it's clearly noted that the user allows the application to write to the user wall so they accept and agree this. Then, for example, if I want to send them a promotion or update directly on their wall using the fb application api, how can I achieve this? All the tutorials I've read consider the user using the Facebook Login
The concrete idea is something like weekly promotion feed that my clients want to allow customers to allow being posted directly on their walls. As I don't have any experience with facebook development, I'd appreciate knowing how, if at all possible, this can be achieved?
Most of what you're suggesting is against policy, and isnt' technically possible either as users need to come back to the app once every 60 days for you to have a valid access_token for them.
The Authentication docs explain how to get access to a user's information with their permission, and the Permission documentation explains which permissions grant access to which functions or fields.
I want to add the 'Log in with Facebook' option to my website, however I'm unsure how to integrate the information gained when someone logs into my website with Facebook with my current Google Analytics.
Is it possible to link up a visit in Google Analytics with a user who has logged into the site with Facebook to enable me to see things like age, gender etc?
Any help you can give me on this would be much appreciated.
Thanks,
Ben
you may have to do this via a redirection or possibly a frame.
Google Analytics does nolt track individual users, it provides anonymized data. So at the top level, no you cannot do this. However, there are a few more things avaiable to you. One: Facebook provides facebook insights, their own tracking suite, that will give you demographic information on the users of a facebook app or fan page. You site will effectively become a facebook app when you use their user authenication, so you will be able to get insights tracking on you site. At the present moment, facebook insights and google analyitcs do not itegrate or share data. Facebook insight also provides anonymized data, so you will not be able to identify an individual through the tracking.
The final option is, now that you are tracking users through login, you can implement your own tracking info on your site to see what individual users are doing, and attempt to track their preferences.
Its also entirely legal (in the United States at least) to buy access to marketing data and use use your registered user name pool to get additional information.
If you wanted, you could set up a "funnel" in Google.
When a user logs in through Facebook, you could send them to a specific page and then track their progress from there...
http://www.google.com/support/analytics/bin/answer.py?answer=55515
So using this you could get the percentage of users who log in through Facebook... etc.
But to collect information other than that, you would have to get the correct permissions documented here eg. user_birthday (to get the user's Birthday) and query the Graph API from there, thus implementing your own tracking of users.
You can query the Graph API using the various SDKs that Facebook provide explained here.
First of all you should check out this Google document. It explains, how you set a custom unique user id via google analytics.
Further you've to send an event to google analytics (e.g. 'fb_login') via the callback function of your facebook login function.
I've done a little searching and was wondering if there is a way to link a users account in our web app with their social media accounts they choose to link (facebook, twitter, etc). i.e. when they log into our web app they are auto logged into facebook, twitter, etc?
I see facebook has an api to login to our web app using their facebook book account but I want it to work the other way around, I want them logged into facebook when they log into their account via our web app.
Thanks,
Ryan
It is definitely possible-from your question I assume you would like to pull data and make actions on behalf of a user? If so, you will need the offline_access permission as well as all the other permissions you will need (check out the list here to see exactly which ones you require). Then, you can trigger a script on your server that tell facebook as soon as the user is logged in to your site, to log in your application as the user as well.
NOTE: You might be going about this in the wrong way. I would advise that you specify a bit more details on what exactly you need the user to be logged in for, and I can (probably) provide you with a decent answer.
EDIT: In response to your question in the comment, Ryan, here is my answer:
You need to divide this problem into 2 different situations-one: your company wants you to write all the code from scratch and don't use what facebook has to offer, in which case you should create a custom login script that enables your users to use their facebook account as the Actual user account in your web app. This is the best solution in my opinion, and is supported by the ever-so-awesome Jeff Atwood. Here's a link to how to do just this, and a tutorial about this also.
Or your company is comfortable with using Facebook's Social Plugins.
Then you should focus on Like Button & Comments : These social plugins are the best way to enable people to create social experiences if they're already logged in.
I'm a graduate student whose research is complex network. I am working on a project that involves analyzing connections between Facebook users. Is it possible to write a crawler for Facebook based on friendship information?
I looked around but couldn't find any things useful so far. It seems Facebook isn't fond of such activity. Can I rely on the Facebook API?
Update (Jan-08-2010): Thank you very much for the responses. I guess I probably need to contact Facebook directly then. Cheers
Update (Feb-16-2011): A new book, "Mining the social web", just came out. In it, there is a chapter devoted entirely for mining Facebook using Python. Cheers.
You can't rely on the Facebook API unfortunately. To get friend information, you need to use something like friends.get(). However, any Facebook API method that returns user information like this requires that you have an active session key from that user, and generally the way you get an active session key is to have the user come to your Facebook application or page.
In summary, the information you are talking about is essentially private. You can't pick a person from Facebook, get their friends, and get those friend's friends, and so on. To me this is a good thing for privacy, but of course it prevents arbitrary analysis.
I'd throw out the idea of writing a quick and dirty application with some user appeal that you could use for research. If a group like S**t My Dad Says (funny, not really safe for work) can get 120,000 users in a couple of months, you could probably plead your case with a small research application and get a reasonable amount of users.
The problem is that facebook friendship information is typically private and only accessible to friends. It should be a lot easier to build this network on Twitter, if this is an option for you.
As others have stated, this is typically private information. If, however, Facebook per se isn't a requirement, you could use Google's Social API. A snippet from the Google Social Graph API page: "With the Social Graph API, developers can now utilize public connections their users have already created in other web services. It makes information about public connections between people easily available and useful."
Here's an article on using it in Ruby:
http://articles.sitepoint.com/article/google-social-graph-api-ruby-rails#
This lifecode post provide a basic python script to scrape your facebook friends contact info.
The output of this script, is the profile ID, profile pame, profile URL, e-mail address and mobile/phone number (if provided by friend).
WARNING: This is against Facebook TOS. Use at your own risk.
Info provided for educational and research purposes
http://ruel.me/blog/2010/11/26/scrape-your-facebook-friends-contact-info-with-python/
You can use http://www.facebook.com/directory/ to get the public listed people.