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Please login to use the PayPal sandbox feature
(5 answers)
Closed 9 years ago.
DISCLAIMER: This question is specifically for the Paypal forum.
I have two Sandbox test accounts. parijat_kalia#hotmail.com (PERSONAL) and parijat_kalia-facilitator#hotmail.com (BUSINESS). The second one has the API credentials and I am using the NVP API to test our e-commerce subscription plan
. The response I get is :
10501: Invalid Configuration This transaction cannot be processed due to an invalid merchant configuration. Occurs when the billing agreement is disabled or inactive.
Hence, to activate it, I presume I need to log in with this sandbox account into the sandbox website so as to activate the billing agreement. The steps I follow are pretty basic.
Login to developers.paypal.com
Click on Applications tab in the horizontal menu
Click on Sandbox accounts in the vertical menu
Click on the specific accounts 'parijat_kalia-facilitator#hotmail.com' dropdown arrow button.
Click on Sandbox site
When i click on sandbox site, it loads in the PERSONAL account in the email i.e 'parijat_kalia#hotmail.com'. I obviously change this and try to login with the business account credentials. However it does not log me in whatsoever. I have changed the password, literally copy pasted it, but it does not work. Nor does deleting the cookies/clearing the cache and terminating the history help. Also, I am using Chrome, not IE.
Also, I presume this error is with Paypal's sandbox website, since the API call is technically logging me in with the credentials (I infer this since I am getting error 10501).
Can you please tell me what is going wrong?
I had an issue similar to that the other day. I was trying to switch from one developer account to another, but it kept logging me in as the first one. So, I couldn't use any of the sandbox accounts for the 2nd account.
I circumvented this issue by switching to private browsing mode in chrome (ctrl+shift+N) and logging in that way.
I can't guarantee this will fix your issue because it's not the same as mine, but it might help.
Misplacedme's answer worked for me, but I don't have enough rep yet, so I'll reply and add some info.
Chrome: Use an Incognito Window (ctrl+shift+N)
Opera: Use a New Private Window (ctrl+shift+N)
IE: No need for special window. It works as it used to.
Firefox: No need for special window. It works as it used to.
Safari: No need for special window. It works as it used to.
Note: These are all on a Windows 8 PC (sorry, I know most people in their right mind aren't using win8 much less developers)
Related
I tried to build the Paypal Express Checkout. Last week all runs smoothly, I can create REST API app and the sandbox account as well.
But today, All the details is removed.
And there is this warning
We’re sorry, but something went wrong while getting your credentials.
Please try again.
When I tried to create a new app/new sandbox account it says
We're sorry, something went wrong during account creation. Please try
again.
After some googling and trying some of the solutions like "password is too weak", I realise that all the solutions are from years ago and all the screenshot is the old PayPal interface.
I would assume that this is related to the new PayPal.
PS: I am from Australia and have read the "Non-US developers should read our FAQ"
Anyone know how should I create REST API App?
This is not the correct way to create the API, but this resolves my problem instantly.
I had the same problem. The "Sandbox developer account" dropdown box had no entries although I had set up accounts before - so I couldn't create an app. After some trial and error hacking I finally found a way to inject a valid option in the html select and successfully created the app in the end.
Here's how:
Log in to your developer.paypal.com profile and go to Sandbox - Accounts.
Just use Firebug in Firefox or Developer Tools in Chrome to examine the source: Check the source of your BUSINESS account and you will find a code line like this:
<a class="profile" target="/developer/accounts/detail/22971020450123198612">Profile</a>
Note the id (e.g. 22971020450123198612), the country code (e.g. GB) and the email address.
Now go to Dashboard - My Apps & Credentials and press "Create app"
Open Firebug/Dev. Tools and examine the "Sandbox developer account" dropdown box. Right-Click the empty select in the dom and choose "Edit as HTML". Enter an option tag with your formerly noted values, just like this:
<option value="2297102045097598612,email#domain.com">email#domain.com (US)</option>
Check that the option now appears in the dropdown box.
Enter a name in the "App name" field and press "Create app".
That's it. Hope I could help.
I really need your help guys. Since two hours I'm facing with a very strange problem related to Paypal Sandbox. I read lot of answers here on stack overflow but none of them helps me.
I'll try the explain my problem: when I create a new sandbox account (respecting all rules like password strength, load balance etc.) I receive the "success" message, the account is created and visible in the list, but when I open it using "Profile" button I receive this error message (and is really a problem because I need to get the username, password and signature to work in sandbox mode):
Account Details
Your request is still processing, please wait...
No difference between "Buyer" or "Seller" account, it always fail.
I've tried in many ways (using notes, changing email address, using custom numbers into email) but nothing is work for me.
Someone can suggest me what can I do?
Thank you very much.
I think I've found a temporary solution to works with PayPal sandbox.
Instead of create an account using "Create Account" button you have to register a new account using sandbox website.
In details:
Go To: https://sandbox.paypal.com
Register a Business Account
Go To: https://developer.paypal.com/developer/accounts/ and click con "Click Here". This link is placed in the Second paragraph of the page:
Want to link existing Sandbox Account with your developer account? Click Here and provide credentials of your sandbox account
You will be redirect to sandbox paypal web site, if you don't do anything it will recognize your previous register account (anyway, if not, you have to login with the new created account), procede with linking process and after you will have, in the list of accounts, a new one with "Profile" button ready to show you informations necessary to works.
I don't understand way paypal release an important tool like this with a lot of bugs. No response received from no one.
BugPal your are luky because we needs you but please, improve your development process! :#
Looks like a general problem on Paypal side. We see same issues with two of our accounts. It was working last friday.
I've signed in to the developer website but when I go to the apps page to create my app I see the following error message:
Problem creating sandbox facilitator account [Error code: 2001]
When I look on the sandbox accounts page I see there is a facilitator account there (xxx-facilitator#xxxx.xxx)
When I click the "create app" button the "sandbox developer account" dropdown is empty and when I try to create an app I get the following error message:
We’re sorry, but something went wrong while creating the application. Please try again.
So far I've:
created new sandbox users
submitted a query to paypal's tech support (no response)
left it a day and tried again
logged in, logged out...
I had the same problem. The "Sandbox developer account" dropdown box had no entries although I had set up accounts before - so I couldn't create an app.
After some trial and error hacking I finally found a way to inject a valid option in the html select and successfully created the app in the end.
Here's how:
Log in to your developer.paypal.com profile and go to Sandbox - Accounts.
Just use Firebug in Firefox or Developer Tools in Chrome to examine the source: Check the source of your BUSINESS account and you will find a code line like this:
<a class="profile" target="/developer/accounts/detail/2297102045097598612">Profile</a>
Note the id (e.g. 2297102045097598612), the country code (e.g. US) and the email address.
Now go to Dashboard - My Apps & Credentials and press "Create app"
Open Firebug/Dev. Tools and examine the "Sandbox developer account" dropdown box. Right-Click the empty select in the dom and choose "Edit as HTML". Enter an option tag with your formerly noted values, just like this:
<option value="2297102045097598612,email#domain.com">email#domain.com (US)</option>
Check that the option now appears in the dropdown box.
Enter a name in the "App name" field and press "Create app".
That's it. Hope I could help.
I got the 'Problem creating sandbox facilitator account' error as well but it was with a different error code of 'TAGETLIST404-20141017053750'. Obviously the suffix is just a timestamp.
The problem seemed to have been caused by the Oauth login popup that initially returned a timeouted session error but appeared to have still logged in anyway as it showed my name in the topright corner. But trying to create new apps returned the sandbox facilitator error.
Clearing cookies and logging in again, not getting the timeout error seemed to fix it and I could create accounts. I know this isn't a great answer but it's something to try.
I waited two days, and the error messages regarding the facilitator account went away. I was then able to make a new business account. This then allowed me to create a REST app without error.
I had the same problem and fixed it by just editing the source a bit.
Right click on the dropdown for your account if it's empty and click on Inspect element in your browser.
Inside the tags for the dropdown, add your email in tags. The email should be of a valid sandbox account that you had created.
For example, if you'd like to add a sandbox account with the email business#example.com,
add business#example.com within the select tags.
Seems like it's something easily fixable from Paypal's side but they haven't bothered fixing it yet.
for PayFlow API - allow up to 3 hours for the change to go into effect.after 3 hours it saved data while clicking.
In my case my primary email account was not confirm. after confirm it allow me
Today, I've just encoutered the same error with you. The problem is how Paypal raise the error, which made us very confuse. The error they should raise is: " You have not created any developer account yet, create an account and try again".
And here is how I fix it:
Go to: https://developer.paypal.com/developer/accounts
Create a BUSINESS sandbox account.
Go back and try create app again to see if it work.
In the new PayPal Sandbox, we want to test the IPN, with a payment_status of denied.
The old PayPal sandbox used to allow us to view the transaction history and Accept/Deny a transaction.
Seems the new Sandbox account hierarchy seems to be confused. When clicking History it redirects back to the REAL paypal.com site, not sandbox.paypal.com, and hence shows the wrong history.
Steps to reproduce:
log via developer.paypal.com
go to "Enter sandbox site" under Applications, now logged into https://paypalmanager.sandbox.paypal.com with the correct account showing, great
Click history, redirected to https://history.paypal.com/us/cgi-bin/webscr?cmd=_history, which shows the REAL history. Grrr.
Any ideas? Happy for a hack, just want to fire a deny request for a sandbox transaction so we can test.
It's a known issue - sorry. Trying to change the URL to the Sandbox one still redirects you to the Live site and, occasionally for whatever reason, a security certificate page. A fix is coming soon.
If you want to be updated on the issue as it goes on you create a ticket at PayPal.com/mts, let me know what the ticket number is, and I can grab it.
Edit:
This should be resolved now. I cleared my cache and cookies, closed the browser, and tried it out. I was able to view the transaction history in the Sandbox.
we're having the same issue on our end. What works for us is firing up an incognito window in Google Chrome and login via there. It's a hack, but it works.
I have old Sandbox business & personal accounts that stopped working. I have to go back and test a site I developed two years ago. I saw a reference to importing these accounts on the new site but every link seems to go in circles. I certainly can't afford time to rewrite all my client's api's even if they would pay me just to go into testing mode.
Can someone suggest how I might revive these accounts.
There are currently some issues that are being addressed to resolve this issue. As a workaround try using FireFox or Chrome if you were using IE. Clear your cookies and chache prior to opening up that browhwer. Then go to developer.paypal.com and log in with your live PayPal account email address. Then try importing your accounts. There have been more issues with IE than the other browsers.