I have done much searching but not able to find a solution.
Trying to get my Twitter to Facebook feed setup but getting this error:
"Facebook reported an error. The error has been reported to our engineering team. Please try again as it might be a temporary problem"
From what I can gather it may have something to do with an old account that has been deleted, but I have no idea how to resolve this and nor do a lot of other people.
First up: this is not a programming question since it's not related to the Twitter API but to the Twitter interface. Therefore, it's actually to be regarded as "Off-Topic".
To give you a helping hand nevertheless:
What you are describing is a known bug Twitter bug. Check https://www.facebook.com/help/community/question/?id=110412992466716 and https://dev.twitter.com/issues/998
The problem comes up when your Twitter account was previously connected to another Facebook account that you deleted/deactivated without removing the Twitter app first. Now that you try to connect to a new Facebook account, Twitter still tries to authorize using the old credentials of that other account.
Currently, your only hope is to ask Twitter to manually remove the old account credentials from your Twitter profile's backend. From what I've been reading, Twitter frequently fails being cooperative in that point... you can only ask and hope someone at Twitter is able and willing to manually correct their bug.
Related
in order to approve your app’s continued operation on our platform.
Platforms affected: Connect URL.
Developer Policy 1.2: Build an app that is stable and easily navigable.Some common violations of this policy include:
- Broken Facebook integration (e.g. broken share, like or comment functionality)
- Broken user experience in the app (e.g. app has broken links or user interface failures)
My app:
Using https://www.npmjs.com/package/hellojs v1.18.8 to query user info from facebook.
The request URL:
https://graph.facebook.com/v2.9/me?fields=email,first_name,last_name,name,timezone,verified&access_token=.....
calling out hello.js
hello(auth.network).api('me').then(function (json) {
App has no share, like, comment functionality and not really any user interface. Just our page offers ability to fill some data with facebook and then it remembers you with cookie.
Anyone has similar e-mail and what to do?
Our app does not use share, like or comment functionality neither do we provide any user interface for users (only the o. We are using Facebook to prefill some user data on our site.
Have the same unclear message "Platform affected: Connect Url".
I asked for a more detailed answer and received an answer the next day:
Thank you for your response.
Facebook periodically reviews the websites and applications which are on it. Your application is in its review process currently. We are required to test the Facebook login functionality in order to conclude the review in totality. However, we are unable to do so.
Unfortunately, we have not been able to locate a Facebook integration (Login, Share and Like) on your submitted platform. To help us conclude the review process, could you kindly share the details regarding the location of a Facebook integration and how to navigate to it on your website URL.
This review is essential to Facebook as we want to offer the best experience to users as well as developers like yourself. Please help us in bringing your application into compliance by working with us.
Alternatively, you could aid us by sending us credentials of a test user which is already registered and connected to an FB account within the app. You can get all the information related to creating a test user here - https://developers.facebook.com/docs/apps/test-users.
Please feel free to get in touch with us regarding any doubts or queries you might have.
Thank you for your patience and cooperation.
Looking forward to hearing from you.
My app contains the functionality of a facebook login. I made an instruction and a test user of the application so that Facebook employees could test the functionality used in my application.
Normally they write down what is wrong and explain how to fix it. If you are not sure you can reply them back and ask how to fix it. I manage to fix my issue which was similar to the one explain below by emailing facebook.
https://technuisance.com/facebook/facebook-policy-warning-for-app-solved.html
I got the same message from Facebook two months ago. In my case, I didn't find a solution in time and Facebook penalize me by deactivating the app.
Therefore, you must attend to it if you do not want the same to happen to you. Facebook uses software similar to this to check for failures on your site and assigns a score according to its performance. That's why they send you such a generic message.
I suggest you use PageSpeed Insights to receive a report on the performance of your website. In addition, the platform gives you suggestions for optimization and improvement; Surely there you will find some clue of what may be failing.
We'd like to use the Facebook Continued Flow Lead Ads API. Integrating it into our website was quite easy. The Continued Flow Test Tool was helpful.
The last step missing is how to integrate our endpoint - the Follow Up URL - in campaigns.
In the Facebook Continued Flow Lead Ads API, the documentation says that
This feature is available by whitelist only.
Since Facebook's support doesn't provide this information, maybe someone over here can help me?
How does one get whitelisted?
As far as I know you have to go through an internal process with a FB account manager or one of the technical managers of the Lead Ads project to get your ad account whitelisted for continued flow use. I checked if this might be exposed on the FB App Review process but it's not yet, so I recommend contacting your account manager if you have one or otherwise trying to go through FB support.
in order to be whitelisted you need to have:
Managed account
$50K+ monthly spent
You can apply through this link which is available publicly - https://www.facebook.com/business/standardadsapi
I am trying to connect Social Connected to Facebook using Sitecore 8's (rev 5) Social Connected functionality (we are unable to use Komfo for budget reasons) however i've had a few issues. I was following this walkthrough from the Sitecore documentation site.
I was getting this error when trying to connect a Facebook account:
"Invalid Scopes: read_stream. This message is only shown to developers. Users of your app will ignore these permissions if present.
Please read the documentation for valid permissions at: https://developers.facebook.com/docs/facebook-login/permissions"
So I went ahead and did some reading and found this Stack Overflow question
which from the information there I was able to find that the particular permissions that Sitecore is asking Facebook for are deprecated.
From there I changed the permission from publish_stream to publish_actions and was able to give Sitecore the permissions it needed in Facebook. The problem is that Sitecore wanted this to be done in the browser window it provided, and so it did not acknowledge that the permissions were set in Facebook, even though they were.
I then tried to manually add a social media account from a template, hoping to input the data it would need manually now that it had the appropriate permissions. However after doing this Sitecore then started to throw an error when adding other social media accounts:
"The Social Connected Module is not configured.
There are no social networks available with applications that you can use to create an account."
Social connected is in fact configured, and before making these changes I was still able to add other social media accounts. Recreating the Applications solves this issue but puts me back at square one.
Any ideas on how we can rectify these issues would be greatly appreciated.
I managed to get around this issue. First, in the content editor, I created a Facebook application under System/Social/Applications. Then, I created a social media account under System/Social/Accounts for LinkedIn and then duplicated it, changing the configuration to suit Facebook.
Once I did this I was able to post text posts to Facebook and Twitter. I was not able to get image posts working, and by this time, we abandoned the idea.
It's worth noting that Sitecore continued to push us toward Komfo. It's pricey and is essentially an iframe placed in the Sitecore UI with limited functionality. There are other tools out there that will give you similar analytics features for a fraction of the price.
It's also worth noting that the social connected functionality in Sitecore 8.1 appears to ask Facebook for the correct permissions, so you wont have this issue. I cannot vouch for its functionality in terms of actually posting as I haven't fully tested it.
Fortunately, Facebook permissions are only string and you can easily modify it using reverse engineering. It was done for Sitecore 7 version, but I think same approach will work for Sitecore 8.
Also, you are able to create a ticket in Sitecore support and they will provide you hotfix for this issue.
after a lot of back and forth with the Twitter documentation I am now able to authenticate with OAuth 1.0 and make request behalf on the user who sign-ined and accepted my app to preform changes / retrieve data.
Now, I'm trying to make requests to the Twitter Ads API.
This is the error I get:
{"errors":[{"code":"UNAUTHORIZED_CLIENT_APPLICATION","message":"The client application making this request does not have access to this API"}],"request":{"params":{}}}
As it seems, there is a need of another app registration. I registered it with my app id, assuming the 'developer' stage is the fit for me. I'm trying to retrieve analytics, e.g., retrieve campaigns for the user who accepted it.
After registration the Ads App Form, the error stays the same. The docs don't specify if there is a need for a special implementation for the ads-api. Also, the Ads App I opened isn't mentioned anywhere, nor in my twitter apps.
Am I missing something?
Thanks before.
Looking at Twitter ads API documentation, getting access is a pretty involved process. From their site, you'll need:
One positive referral from a client, advertiser or Twitter team
(outside of Ads API)
Clear value proposition on how how your solution
will supplement the Twitter ads offering and improve advertiser
performance
History of compliance with Twitter developer policies
Experience running Twitter Ads
Twitter App ID associated with a corporate #username, with no more than 5 active tokens
It seems a little overkill, but I haven't seen any other way around it. If you find a better way to get ads API access, please post another answer here because I have a potential project that would use these APIs, but the application process has been too daunting to really justify starting the effort.
As of Sept 2016, the application process appears to be much easier.
It appears you no longer need positive referrals, value props, history, or experience running Twitter ads.
My company's Facebook app has been in operation for a few years, but with the recent API upgrade, Facebook now requires apps to be submitted for approval if you need certain permissions.
This app adds a page tab, which requires the manage_pages permission. Facebook has rejected the app several times, providing the following reason:
We could not reproduce the requested permission. Please submit
detailed, step-by-step English instructions in the "Add Notes" section
of the permission, and make sure to provide the relevant version of
your app.
Things I've done:
provided step-by-step instructions, with supporting screenshots for each step
had multiple people test those steps to ensure the login process and page tab work as expected
read through all of the supporting documentation and submission articles
Unfortunately, Facebook provides no option to contact their reviewers.
Has anyone else hit a wall when submitting a Facebook app for approval? And if so, were you able to figure out the issue or contact the reviewer?
That's unfortunate... I think there have been such cases. If you think everything is correct with your review submission, I'd recommend that you post a message to https://www.facebook.com/groups/fbdevelopers/ There are FB engineers monitoring the group, I guess they could give you some help or contact the right persons.
Good luck!