Facebook like button count on web page doesn´t correspond to Facebook insights number - facebook-insights

I have an issue with the like button count on a webpage beeing much higher than the count reported in Facebook Insights for that same page on my domain.
For example when I look at an article that has been published for two days the button on site reports 18 likes. If i select the same timespan for that article in Facebook insights it reports 4 likes and 2 shares.
How can the numbers differ so much?
Thank´s for any advice!

I have the same problem, just Googled and found this post: http://faso.com/fineartviews/21028/facebook-like-button-count-inaccuracies. It explains very in details why and how.

Related

Where is "on shares" data found in Facebook's api?

Clicking a post in Facebook's post insights shows a summary like this:
I am however bamboozled as to how a post can have 8 likes, 3 comments and 2 shares on shares of this post, without that post having been shared ('0 on post').
Trying to gain further insight into this:
/{post-id}/insights doesn't return any share information.
/{post-id}/sharedposts returns an empty set, even for posts that have been directly shared.
/{page-id}/posts just indicates the "shares on posts" (not on shares) and even omits that if it's zero like in this case.
Where can I find the "On Shares" figures in the api?
Maybe "on shares" is from people who liked the post because their friend liked it. and the original person hasn't liked the page. because the same issue happened with my account 2 Point Perspective and it didn't receive any "shares"!!
As far as I can conclude, "on shares" numbers can be calculated by total minus "on post" numbers. You can get total numbers from
/{page_id}_{post_id}/insights/post_stories_by_action_type
and "on post" numbers from
/{page_id}_{post_id}/?fields=likes.limit(0).summary(true),comments.limit(0).summary(true),shares
You should be able to get these numbers from /{page_id}_{post_id}/sharedposts/..., but as of this bug report, you won't be able to do so actually.
Also watch out for permissions and Graph API version number.
Had to think this through for awhile, but I finally got it (I think).
What it's basically saying is the following.
First line: you received a total of 8 Likes. The 8 Likes didn't come from your direct post. It came from the shares of other users (however many shares that was).
Second line: same situation as above. Except this time, you had 1 comment on your direct post, while 3 comments came from shares.
Third line: you get the gist.
Here is the exact language that describes how this works from Facebook.
"The metrics you see on a Page post when viewed from your Page's Timeline or in News Feed include likes, comments and shares that happened on the original post. The metrics in your Page Insights include likes, comments and shares from the original post plus any activity that happened if your post was shared. For example, if someone shares your post, and then their friend shares that post, this will be counted as 2 shares in Page Insights."
Source: https://www.facebook.com/help/336143376466063/

Get total comments, likes, and shares from Facebook - prints only zeros

I want to get for example total comments, but it only prints zeros (0) from the link below:
https://api.facebook.com/method/fql.query?query=SELECT+share_count%2C+like_count%2C+comment_count%2C+total_count+FROM+link_stat+WHERE+url%3D%22http://www.facebook.com/erikedgrensgalleri%22
If I change erikedgrensgalleri to cocacola it works perfectly! Why can't I get total comments and more from my Facebook page? I have 7 likes and several comments already there!
Thanks in advance.
They don't start doing metrics on Facebook pages until you have 30 number of fans and over. I'm pretty sure that's why, but not positive. I also can't see my facebook page counts. For more info & documentation (for what it's worth): http://developers.facebook.com/docs/insights/

Facebook API definitions explained

I have the list of definitions for fields in the Facebook API.
http://developers.facebook.com/docs/reference/fql/insights/
The definitions are a brief and not explained. Is there a more detailed description of these somewhere? Specifically:
What is the difference between 'page_posts_impressions' and 'page_impressions'?
I see that the 2nd is larger than the 1st. What other kind of page impression would a user get that is not in their feed?
Also, how are organic and viral defined?
I thought that organic might be generated by the page's postings and viral might be generated by those posting stories about the page.
So I thought that organic + viral = total
I can see on some days this is true but not on others.
Thanks
John
From the page you linked:
page_posts_impressions - The number of impressions that came from all of your posts
page_impressions - The total number of impressions seen of any content associated with your Page
The second includes places users were exposed to your page other than via posts the page itself made, including a user's friends writing on the page wall, sharing a link to the page, etc

What makes up the number shown on my 'like' button?

I have a question regarding the Facebook ‘like’ button.
I have a blog which I have updated regularly for the past two years. At the bottom of each post there is a Facebook ‘like’ button, which visitors can choose to click. If they do so, this click registers as a ‘like’. However, when I paste the URL into my Facebook status update, the number of shares/ likes and comments about this URL do not register on the ‘like’ button on my blog. In the past these actions did feed through as ‘likes’ on my page, but now it appears the only way to ‘like’ my post is to go to the blog page itself and ‘like the post’.
I read the ‘Facebook Developers’ page about the like button, and it says-
http://developers.facebook.com/docs/reference/plugins/like/
“What makes up the number shown on my Like button?
The number shown is the sum of:
• The number of likes of this URL
• The number of shares of this URL (this includes copy/pasting a link back to Facebook)
• The number of likes and comments on stories on Facebook about this URL
• The number of inbox messages containing this URL as an attachment.”
Can you tell me why this is happening- has something on Facebook changed recently?
Many thanks,
Katy
When you post a link to a URL, you are essentially creating a new post object that has a separate number of likes and comments.
What you want to do is share your link as you have mentioned - and add the text -
Please enter the blog and click the like button!
Researching the facebook "like situation" some people have suggested the following can add up to the # of likes: (ref http://www.blogdefined.com/9037/facebook-share-count/)
Number of Facebook share by each facebook users on their wall
+
Number of likes received by other facebook users on each wall update
+
Number of Comments made on each wall
=
Total Likes
However in my experience there is NO consistency with the Facebook like situation and Facebook needs to get their act together. I have some pages that will show 60 likes, and then those likes will disappear. I've also seen discrepancies with a trailing slash providing different results to the Facebook like algorithm even when the meta og tags are of the same url...so I wish there were consistant answers, but from what I have seen there is not.

Facebook Like Count Discrepancies - Page vs. Button

there is a huge discrepancy between the number of likes our page has received and the number of likes displayed when using the like button, and giving it the facebook page's URL (like button is much higher). Does anyone know why this happens?
As described in the doc :
What makes up the number shown on my Like button?
The number shown is the sum of:
The number of likes of this URL
The number of shares of this URL (this includes copy/pasting a link back to Facebook)
The number of likes and comments on stories on Facebook about this URL
The number of inbox messages containing this URL as an attachment.
I am a Facebook Partner Engineer working on platform. To bring your Facebook page Likes to your web page you should use the Like Box rather than the like button. This will allow you to gain Facebook page likes from your website while also giving you the option to show your page's stream stories right in your web site.
You can find out more about the like box here:
https://developers.facebook.com/docs/reference/plugins/like-box/
I hope this helps!
Jonathan
My understanding is the like button aggregates likes, comments and other interactions.
Basically the counter next to the button isn't the like count but an activity or interaction count.
You can get the actual like count through the graph api if you need it.