I am new to SSRS, but have begun migrating our reports to that for my organization. I have 3 reports set up at this time, but have run into a problem. Viewing any of the reports in Report Builder works just fine, but viewing 2 of the 3 in IE (also tried Chrome, Firefox, Opera) is only sporadically successful. Report server is set up on database server, and nothing in the queries being run would tax the system.
I know the security settings are correct, as I can access everything without permissions errors; I know the reports work, as I can freely use them in Report Builder and sometimes from the browser; and I am able to always access one of my three reports through the browser. All have the same security, are in the same folder, and I have gone through the same steps to load each of them. The only difference is that the one that always loads is much simpler than the other two as far as volume of data.
Now, to explain what I actually see when this happens. I set my parameters, and click View Report, and the loading icon pops up for about 1/10th of a second, then disappears. The toolbar does not appear, no data appears, and no error message is present. Every once in a while, it all works perfectly. Most of the time, only 1 of the 3 reports works. I've tried without success to find this issue raised elsewhere -- my apologies if I missed it. Any help on this would be greatly appreciated, thanks in advance.
edit details: SQL Server 2008 R2, on Windows Server 2008 R2, IE9 from a Windows 7 desktop.
If you inspect the SSRS error log it may reveal more of the issue. Sounds like a processing error that was not gracefully handled. Inspect the file \SERVER\\MSRSXX.MSSQLSERVER\Reporting Services\LogFiles and find the current log file to view the exception. Depending on how the client is set up some errors may not show.
Related
Backstory:
I just upgraded our JasperServer to 7.8.0. All of our reports have the Always prompt checkbox checked under input controls.
In the old version (5.something) the reports are prompting in page like they are supposed to. Meaning that when a report is loaded the user has to give parameters and click the apply button.
The new server loads the report first. Sometimes when using default values our reports will be hundreds of pages and take forever if they ever do load. Just to have the wrong information and give the user a prompt for parameters. I have set the Display mode to every possible option as well as checking and unchecking Always prompt.
Has anyone else had an issue with 7.8.0 ignoring Always prompt?
How can I make it so that the report will prompt first?
Solution*
Change display mode of prompt to pop up window from in page or any of the others.
*Not a very good solution but it allows users to use the reports. Unfortunately this is a bug with JRS 7.8 but has beef fixed in pro. Hopefully they will fix this in 7.9.
On only certain reports, Crystal Reports crashes and gives this error (see attached picture).
I am still relatively new to Crystal and am not sure how to diagnose this error or where to find error logs that might point me in the right direction. I came across a post somewhere about windows version compatibility, but I'm not sure if that's it.
I'm running Crystal Reports product version 14.1.2.1121 on Windows 10. Has anyone else run into this issue?
Try to install Crystal Reports in Windows 8.1, then later update your OS to Windows 10,then it will work fine :)
This is something that may happen from time to time in CR, except if you get this every time you open a report in particular or too often. Although the information need some additions. Is this on client or developer end?
May you have to do following steps:
1. Right-click My Computer, then click Properties then click the Advanced tab.
Click the Performance Settings button then click the Data Execution Prevention tab.
Select the Turn on DEP for all programs and services except those I select: check box.
Add all of the Crystal Enterprise executables.
click ok. and close the window. open crystall report now.
System:
Windows 7 with Crystal Reports 2013 Demo.
Windows 7 with Crystal Reports 11.5.12.1838
Initially Dynamic cascading parameters were not working for existing reports written by other analysts. The analysts are using XP systems. When they open the reports, their prompts populate correctly. Mine are blank. We downloaded 2013 to see if it was fixed in this version since XI is so old and is not officially supported on Windows 7. For one day the reports dynamic prompts were populating correctly and we were all excited. I continued on modifying the report, but had an issue and the application got closed non-gracefully. Now no dynamic prompts are populating in the report that was working yesterday. And again, any report that I open with dynamic cascading prompts do not populate. This has been an ongoing issue that we were excited that a resolution had appeared, but now we are back to square one. One of the other analysts was able to open the report again in XI and see the prompts correctly. This is a standalone report. We do not have a Crystal Report Server. We do not have Business View Manager. This issue is occuring in the designer for crystal reports on my computer only. When i copy the report to our test server and use our third party viewer(datalink) the prompts work fine.
Furthermore: Originally because of non-administrative privileges, I had my ODBC Drivers setup in user DSN. With the help of an Admin user, i setup the drivers in System DSN. I reloaded the original production report that I was trying to modify and set the location to my new dev odbc connections. But that still did not load the dynamic parameters.
From Crystal Reports Designer
From Datalink Viewer
Any suggestions on how to troubleshoot this?
This looks like a connection issue. Is the new OS 64 bits ? If it is, you need to create the ODBC connection using the tool placed in this path: C:\Windows\SysWOW64\odbcad32.exe
OK. This appears to be one solution. I was working with another laptop, that had a working crystal reports version. BUT, i had to do the whole maximumrowsets fix. Well, I must have messed up because the working crystal reports started doing the same thing. Oops. So I uninstalled crystal reports, deleted any of the registry keys associated with it, deleted any of the folder locations, rebooted and reinstalled and voila...it worked again. so then i used
this site and it continued to work as desired. This probably isnt the only solution, but it definitely worked for me.
I'd also like to thank campagnolo-1 for his tireless assistance.
Reports that are being delivered via email/fileshare from SSRS work fine but when I try to run those same reports from IE at the management portal (http://reportserver/Reports/Pages/Folder.aspx) it doesn't respond properly. At times the browser times out when connecting a report link and doesn't even display the report viewer. Other times the report viewer is displayed but the report isn't rendered. This seems to happen more on reports with larger data sets so I believe it's a timeout issue but I've tried changing what settings I can find and nothing has worked yet. I'm using SQL Server 2008 R2 on a Windows 7 machine. I tried the suggestions in this thread and still have issues with the viewer not rendering the report when it's a larger data set.
I have a problem with the CrystalReportsViewer's toolbar that puzzles me. Let's say I have a report that consists of five pages.
If I click the next button, I get to page two as expected, but if I press it again, page two reloads!
I can click the last page button and get to the last page, but if I try to go to the previous page from there, I end up on page one again.
So, no matter how many pages my report has, I can only get to the first, the second and the last one!
These problems began when we migrated from Windows Server 2003 to 2008. We're running Crystal Reports 10 which perhaps have problems under 2008? Can any of 2008's new security stuff be responsible for this?
Has anyone seen this behaviour before and know how to solve it? Thanks!
Never seen that Dev tool before so it won't be in our supported platforms.
I recall something similar and it was due to the screen resolution or zoom level.
Have a look at the source code of the page to see what it is doing. Compare it to a VS .NET ASP.NET app to see what the differences are.
I haven't seen this weird behavior before, but I know from a project I worked on a few months ago that Crystal Reports isn't supported on Win2k8 / IIS7 yet. I wish I could find a link that stated that for you, but I remember running into that problem.
I had to go the route of setting up a virtual server to host Win2k3, just so I could publish some reports.
Oops, it seems this isn't considered programming related (even though there's been a certain amount of programming to show the reports and that the CrystalReportViewer is a server control), so sorry about that.
Thanks Ken for your input. I bet i doesn't help that we're running an old version of CR as well. Maybe your route with the virtual 2003 machine is the best to go.