I have noticed this numerous times, and have yet to find a fix; when using the share link (http://www.facebook.com/sharer.php?u=MyUrl&t=titleInfo), it pulls in the image, page title, and description from MyUrl just fine. However, it seems to ignore &t, and just uses the page title regardless. That is not the big issue though.
The problem is, if I totally change my page title and opening text, the share link won't update. It seems locked on whatever the page had on it the first time I tested the share link. Is there a way to make it refresh?
In my instance, I was updating some site pages from last years contest edition. Before I got the main page updated, I was working on the FB share link on a different page. I clicked it to test if it worked with the new graphic, and it did, but it of course pulled up the 2012 page content.
Then I went and updated all of the page content to make it for this contest (same URL) and now no matter who tests it, it is still pulling up last year's info (page title and description). It is as if FB has locked that info in and no matter who shares my link, it always pulls up the old text.
I have seen this before with YouTube links. Someone has shared one, I go in later and change the title, and no matter who shares it it never updates because that first initial share text seems permanently locked in FB.
Does anyone know how I can make it refresh, without having to make a whole new URL from last year?
actually facebook gets your page information at the time of posting and save it in their database. so next time it fetches that url and information from their database not from your page.
you may have to share that page again to make new entry in database of the facebook. but old one will remain there.
You can force Facebook to clear their cache by using their debugger. Enter the URL in question at https://developers.facebook.com/tools/debug. You need to do this for each page you are working on.
There are also some rules about not changing the info they have if there are more that (50)? likes.
Related
I have a single page which I built from the same blocks as other pages in the same category, which do work. This page redirects to the 404 page.
I checked to make sure the page was published- it is.
I am able to preview the page in the Experience area and it looks good.
From what I can tell, no other 301s have been set up to override this.
What else can I check?
Try Checking your log files. There are additional information about what is happening.
There were dependencies that were on the page that no longer existed. Apparently, whoever cloned the page used an older (previously working) page, which no longer worked.
The specific element in question was an object reference to an image in a gallery.
We removed the element in the editor, published the page, and it worked great.
This has been asked a few times over the past couple of years but as Facebook tells me "Facebook engineers actively participate on StackOverflow.." So I'm hoping get get some joy here.
We have uploaded a video to youtube, passed it round and made sure we are happy with it, made it public and tried to change the title from 'xxx - final' to the actual title. However, Facebook shares are showing the old prerelease title but not the actual title, leading to much confusion amongst our subscribers and those trying to share the video. I should add the time between clicking the 'public' button to updating the title was a matter of minutes and seconds.
I have run it through the Facebook debugger and the scraper can see the changes but the problem persists along with the following debugger message:
"Attempted Frozen Title Change It appears that you are trying to change the property og:title from xxx to xxx. If so, you are not allowed to for this object because too many actions have been published against it."
This is obviously a real problem for us. Has anyone come up with a definitive solution or course of action? We can't simply delete the video because its for a band and there have been numerous post to not only Facebook but fan forums and elsewhere already and deleting and re-uploading the video would require an alternative url.
Many thanks
I managed to talk to a FB developer about this. Is seems that its a protective measure to stop click baiting, fake links and so on. His advice was make sure you upload the file as you want to see it when it goes live - ie. Don't use 'video 4.. final version' or some similar 'temporary' title because as soon as people start to view click or comment it becomes locked.
The engineer I spoke to was kind enough to unfreeze the video so all was well in the end, but looking at the comments of others who have had the same problem I was pretty lucky as it was a long standing Youtube account with 100,000's views and hundreds of links pointing to it meaning they were comfortable that I wasn't 'trying it on'.
So the bottom line is: if you want to upload a video and share it with your Facebook account, make sure the you have set the titles, tags and any metadata on the video immediately and before you paste to, or, share on youtube or there is a strong possibility that even though you can update that info on Youtube, Facebook won't recognise the changes and instead use the information it has in its database when the video was first scraped.
The problem i have is that i own a website where other people can post stuff ,creating new pages on my domain, but the problem that occured today is that all the new post pages created today are malfunctioning , sharing is not loading thumbnail picture and title and so on, but the weird this is that all the posts(new pages) created before today are all working fine
What caused an error to occur out of nowhere?
I also cannot debug any of the URL's of my website as the same error: Error parsing input URL, no data was scraped
The website im having problems with is here http://www.vabameedia.ee/vm/184/h%C3%A4da-ei-anna-h%C3%A4beneda.html
This is one of the sites where it says no error on page but facebook still cant reach it. http://www.vabameedia.ee/vm/178/craig-parks-%C3%BChek%C3%A4eline-krossisoitja.html
For people experiencing the same problem but for different causes, I discovered a few interesting things about how Facebook "scrapes" pages, checking the logs of the server while doing some trials.
First of all: if you never tried to share a page with FB, FB never tried to scrape it, and it will not try to do so if you only put the url in the Debug tool.
That's the first reason because you get the error: it just states that FB has no information on the page, you must "force" it to scrape the page.
The first time you try to share a page, FB scrapes it (asks your server the first 40k of the page and analyse the opengraph tags).
What can happen is that you do not see the image: Facebook Share Dialog does not display thumbnails one first load
The reason is that FB behind the scenes is still scraping your page and caching the image. The next time, in fact, you have also the image.
How to solve it? Pre caching: https://developers.facebook.com/docs/sharing/best-practices#precaching
or simply add
<meta property="og:image:width" content="450"/>
<meta property="og:image:height" content="298"/>
I was pulling my hair out trying to fix this issue. Hours and hours of troubleshooting to no avail. After speaking with one of our programmers about a topic unrelated I thought of something to try as a long shot.
Much to my surprise, it worked!!!
This is the reason behind the problem and my solution for it:
When you draft a post in WordPress it generates a link based on your article's title (unless you manually change it). The title of my article included special characters, however the auto-generated link didn't display these special characters, only hyphens to replace the spaces. Should be fine right? Wrong! Somewhere embedded in metadata and code in the WordPress platform are those special characters and they mess up the way Facebook pulls info from the article being linked to. This is a problem because certain special characters invalidate hyperlinks.
For example:
Article Title: R[eloaded]
Auto-generated hyperlink DISPLAYED in WordPress "Permalink" field: http://www.example.com/reloaded
Actual WordPress Auto-generated hyperlink: http://www.example.com/r[eloaded]
Those brackets will invalidate the link and Facebook will be unable to pull any information (ie pictures) from it.
Solution:
(1) Simply, manually change the WordPress hyperlink address to something that doesn't include any special characters (this will not change the title of your article).
(2) Click "Update" to change the post to include the new hyperlink.
(3) Click "Purge from Cache" in the WordPress window
(4) Refresh your Facebook browser window
(5) Paste the new hyperlink for your article
(6) Enjoy your Facebook post with a preview image and information
Sidenote: Don't pull your hair out over Facebook, it's not worth it. =)
If you're using Wordpress, edit the post in question to change the permalink (just alter it slightly), then update the post. Using the new permalink in the Facebook OG debugger should now work.
It's a weird fix, but I think it takes care of a problem caused by special characters being used in the title of a post, which is then used to make the permalink.
Its all about DNS issue, was having same issue and resolved it by updating domain name servers to actual name servers.
In my case my domain was pointed to ns1.websterz.net and ns2.websterz.net and on this server i had DNS redirect to my other server (where web site is hosted). I Just updated name servers of the domain to actual name servers where my web site is hosted on. This was account migration case i forgot to update name servers as of new server.
Everything works fine now.
I will try to explain a bit the context for my problem.
Context:
A while ago I started working on Facebook application. One of the requirements is to be included in a Facebook page as a tab. This application will contain on a page a send button in order to be able to make it more engaging with specific people, users of the application would choose on their own. The reason behind this is because the Facebook page containing the application is related to alcohol, and "liking" the application will get more audition and potential children. Another reason for using send button rather then other similar options from Facebook (like send dialog etc.) is because in Facebook documentation was stated that send button works on mobile devices and other options don't.
Problem:
My problem is related to the send button. What I need is to be able to completely configure the send button: url, image, title, description. I have research the open graph tags in order to be able to do this. Everything works fine if the page I want to be sent with the message is a website OUTSIDE Facebook. Once I started to use the url of a Facebook page (let's call it www.facebook.com/mycustompage), then the crawler takes the images, title, description from facebook.com ignoring the actual page and the produced message is not what I want.
I have searched a lot to better understand this limitation and could not find anything relevant.
The only article I could find as a potential solution was (and even this I had trouble finding):
Send button returning error codes, like button works fine
The above discussion is a workaround which I have already put in place but is not 100% what I want. The described workaround is about putting in the send button:
<div class="fb-send" data-href="http://www.mycustomdomain.com/og"></div>
a page that sniffs the user agent. In case the user agent is Facebook crawler to serve an html empty page just with the open graph tags, otherwise redirect to the desired URL - which in our case is the facebook page www.facebook.com/mycustompage.
The message produced contains:
the title which is a link to www.mycustomdomain.com/og which when
clicked opens a page in a new tab with the address
www.facebook.com/mycustompage - this is relatively ok
under the title I have a "sub-title" readonly text containing the domain of the link: www.mycustomdomain.com - THIS IS NOT OK since I don't want to share where I have hosted the application.
the image and the desired description - this is ok.
Conclusion:
What I want to know if there is a better way to do this rather than this workaround.
If not I would like to know how I can hide for the produced message the "sub-title" so that the hosted domain is not visible.
I've been reading guides and examples for a long time (hours) but I can't manage. I tried to use all html meta tag like title, description, and og:property. Also tried to use the link sharer and also to create a new blank page with just the info I want to share to facebook in order to test. Also I tried to generate an random url in php so to have always a different url variable (the url to share and also the url of the main page containing the script). I also grabbed (url linter) a lot of time the url to clean the cache of facebook. It always give me the title of the site domain as title or the url itself as the shared title and description. I don't know what to do.
The main web site is from joomla. In the code of index of joomla I put a php include if the url has the variable "articolo" id. This incuded php page has regulat head body etc. So maybe I facebook check the main meta of joomla first? So now I tried to open a popup with just the page for sharing. Look here: link
It's possible that the title is locked in, meaning that after X number of likes Facebook doesn't allow you to change it anymore. Can you give us an example URL you're having issues with?
EDIT
Ok, now the link you provided shows some very interesting output. http://modernolatina.it/wjs/index.php?option=com_content&view=article&id=96&Itemid=258&autore=6&articolo=6
First, you webserver, instead of sending back a 200 code, is sending back a 500 code.
Secondly the HTML your webserver is sending back has two HTML tags (Do a view source on the content returned)
Fix up those two issues and I think the linter will be happier with your page.
Test your page here:
http://developers.facebook.com/tools/debug