Background:
Crystal reports 2008 prior. Now upgraded to crystal reports 2011
We have crystal reports version 14.0.2.364 installed to delivery reports to clients.
This problem appeared after the upgrade where someone gets a report delivered and the browser\crystal report viewer attempts to "auto-scroll" to a page automatically for you. Then some kind of issue causes it to scroll back to the previous page.
It continues to do this in a infinte loop where the browser\viewer never holds still long enough to do anything with the report.
Does anyone know how this has happened? (Again we have service pack 1 and 2 for the crystal reports 2011 package but I can find NOTHING on this problem anywhere).
Anyone else familiar with this problem or have seen this issue? (Happens in IE and Chrome btw)
UPDATE: It appears this problem is related purely to view size. If the view is set to 100 percent and with that view you can see the 2nd page, it starts to auto process the next page to display. So I tried a report that worked, and changed to view to 75% and the problem started up because that brought the 2nd page into view on the browser. This cannot possibly be how this is going to have to work (purely based on whether or not the second page is viewable based on local settings determines whether or not the browser\viewer goes into an infinite loop back and forth)
FINAL UPDATE (Resolution) : A setting in a web.xml file in the reporting services folder that instructs crystal report viewer to pre-render ALL pages of a report before viewing was the solution. Before this it was rendering ONLY the page the user was trying to view, hence if you have 2 pages in view it would infinitely loop in an attempt to display both pages. This setting was unfortunately buried in folders that are related to websphere which powers the application that runs our reports. It was called crystal_use_asynchronous_requests and we had to set it to true. Restarted websphere, and this resolved the issue
FINAL UPDATE (Resolution) : A setting in a web.xml file in the reporting services folder that instructs crystal report viewer to pre-render ALL pages of a report before viewing was the solution. Before this it was rendering ONLY the page the user was trying to view, hence if you have 2 pages in view it would infinitely loop in an attempt to display both pages. This setting was unfortunately buried in folders that are related to websphere which powers the application that runs our reports. It was called crystal_use_asynchronous_requests and we had to set it to true. Restarted websphere, and this resolved the issue
Related
I have created my Crystal Reports using SQL query in Crystal Reports itself, by passing two parameters, i.e, say for eg:- Month & Year.
While I preview the report, I can able to navigate through all pages by passing different parameters and its working fine, but while viewing the report through browser I can't able to view the current report instead is loads the previously generated report, but while I manually make refresh the crystal page in toolbar I can see the current report, even I can't navigate the current report.
Can anyone help me on this?
Try checking the 'Discard Saved Data When Loading Reports' option.
Should be able to find it here:
Right Click/Design/Default Settings/Reporting/Discard Saved Data When Loading Reports
Not sure if that will fix your problem or not but definitely worth a try.
go to file> save data with report.......
I think it will help you
I know its too late for the reply, but I was facing the same problem may be somebody else will go through the same. I applied many hints from different sites including stack-overflow but finally I solved my problem with this code snip..
crystalReportViewer1.Refresh();
crystalReportViewer1.RefreshReport();
Thanks!
In business intelligence development studio I create a new report against the TFS OLAP cube. Now from everything I have seen online this report should contain 3 tabs in report building functionality (Preview, Layout and Data).
Is there a specific version where creating a new report would have different tabs. I am currently seeing Design & Preview only. No layout and no Data tabs. All of the report walkthroughs I have seen start from the data tab, manipulating dimensions etc.
Has anyone ran into this before, how do you resolve?
A more specific question would be - What version of BIDS contains the full functionality I am desiring here.
The design has been changed in BIDS 2008.
Fix: in design, View >> Report Data (Ctrl+Alt+D)
Here you can create the dataset, datasource and parameters.
I created a simple grouping report using BIDS 2008 and have set the following properties of a textbox to hide a row in the Table (or Tablix) control.
CanGrow = false
CanShrink = true
Hidden = true
The report displays fine in Preview mode, however, when I deploy the reports to the server and view it, it doesn't render the same way. While the row remains hidden (I set it to an obnoxious color to see if would display on the server), there's a huge gap between the headers and the details in the report.
My question is, does the preview mode using a different rendering engine than the Reports Manager?
You can check the versions of bids being used locally and on your server to see if they are the same.
Visual Studio Help > About > Find SQL Server Reporting Services in the list and click on it. I currently have Version 10.50.1600.1
Report Manager In a browser open your http://[ServerName or Address]/Reportserver. At the bottom it will also have the version number, make sure these are the same, otherwise you could have varying results.
Also, the rendering engine is different for the viewer compared to print/PDF. A quick test would be to overlap some items on a report. In the viewer, the rendering engine will seperate these items so they are not touching, while print and PDF will leave them overlapped. This is just one of the differences I've noticed.
Yes, I believe the rendering engines are different.
In preview mode, have you turned on "Print Layout"? I have found that will give you a much more accurate idea of what the report will look like on the server.
Is this gap the same size as the textbox?
I'm currently using CR 2008 for design and running my reports in InfoView. I have a fairly standard report with about 6 groupings and 2 details sections. The groupings are all hierarchichal and can be drilled into. The report contains 5 parameters that the user has access to edit in Infoview.
My problem occurs only when users change any parameter on the report and then attempt to drill down in the report. The result always ends up that the drill down will display the very first Group, with drill down, in the report rather than the one they selected to drill into. If a user enters the report and drills into any group without changing the parameters, everything works as expected.
Has anyone ever seen this kind of behavior or know of a reason that this might be happening? Please help.
Thank You,
Patrick Johnson
This is a bit of a reach, but when you change the parameters, are you refreshing the data (ie. don't use the saved data that was pulled originally). I believe something may be going wrong because of that.
Always, always, always choose to refresh your data.
We are printing our Crystal Reports via the Crystal .NET API PrintToPrinter method. Recently it was discovered that when printing Cross Tab reports (reports that span multiple pages horizontally), only the first page is printed and the other "virtual" pages are not. We can preview the Reports fine in the .NET Crystal Report Viewer control and they show the wide report we expect, but when we print using the PrintToPrinter() method the output is definitely not what we just saw in that preview. Only the first page prints and you can see the beginning of what should be the second page cut off.
When printing through the Crystal Designer, the other pages are printed as expected. Also of note is that when we print via the "Print" button on the .NET Crystal Report Viewer control, it also prints all of the expected pages (they're jut not paged as well as when printing through the Crystal Designer).
Only the PrintToPrinter method (both overrides) seems to print only the first page of the Cross Tab Report.
I'm wondering if there's just setting I need to be setting programmatically to make this work or if I have just missed somewhere out there that this is a known issue with the Crystal .NET API?