We're using the Intuit Customer Account Data API to connect to banks in our application. While the credentials and security questions go through fine, we're getting an Unauthorized error when we provide the answer to the security image (captcha image). Providing a blank does not help either. We get this error only when the answer is correct, in the case of incorrect answer the response is "Incorrect MFA answer".
Have you tried this use-case using CC_Bank( dummy FI setup for testing).
Here is the test username-pwd link for different use cases.
https://developer.intuit.com/docs/0020_customeraccountdata/customer_account_data_api/testing_calls_to_the_api
You should debug the use case using CC_Bank. If it still doesn't work then you should raise a support ticket.
https://developer.intuit.com/Support/Incident
Thanks
Related
I am trying to use the NetSuite SuiteTalk REST Web Services to access NetSuite CRM data.
I have the access up and working in production. Able to retrieve record data and metadata.
I am now trying to set up access in the sandbox for more in-depth testing.
In the sandbox I have:
- Enabled rest web services
- Enabled token based authentication
- Given user concurrent web services permission
- Given user Log in using access tokens permission
- Created an integration
- Created an access token
All of these actions mirrored what was done in production.
When I attempt any kind of GET to the web service, I receive a 401 - Invalid login attempt.
When I check the Login Audit Trail, I don't see any record of the GET attempt, failed or otherwise.
Is there something of a systemic nature that I have to do additionally in the sandbox to enable rest web services? Above and beyond enabling it in SuiteCloud/SuiteTalk?
The fact that I see absolutely nothing in the audit trail makes me believe that something is still "turned off".
===> 4/4/2020 Update
ed14 and Nihkil,
Thank you for your responses, and sorry for the delay in responding back.
The hyphen to underscore in the realm did not help me unfortunately.
Let me recap recent attempts:
1) Started by verifying that REST API testing in production still works.
2) The sandbox was refreshed by a CRM admin. The application was still there, but my access token was not. I created a new one in the sandbox.
Is it possible to delete the application? I cannot see any way to do that.
3) Tested with existing Consumer Token and new Access Token. Got the same response as from my first post: "title": "Invalid login attempt, for more details see Login Audit Trail.",
4) Tested by slightly modifying the URL to make sure I was not going to a black hole somewhere. It gave me the expected error.
5) Tested by modifying the realm: Realm 9999999-sb4 to Realm 9999999_sb4 It gave me an error which leads me to believe that my original realm is correct: "title": "An unexpected error occurred. Error ID: k8hd8pqej3unxblmaoik",
Again, none of the tests show up in anywhere in the audit log as a failed attempt.
Not sure where to go from here? Delete the sandbox application (if possible) and start again? Or new application in sandbox?
Thanks for any and all help.
Bryan Hunt
I had the same issue using the sandbox. Apparently there is a mismatch between the account ID (used in realm authorization) and the account ID in the URL.
The account ID (realm): XXXXX_SB1
The account ID in the url: XXXXX-SB1
The SB should be in upper case.
This solved the problem for me.
As #ed14n and #nikhil-abraham said, changing - to _ in authorization realm and put the SB in UPPER CASE solve this problem here.
If you are using POSTMAN template provided from NetSuite, your envs should be like the image below.
In Postman in your request tab and then in the authorization tab in the advanced section there is a field called Realm. Put the account id in the realm field with underscores.
The problem is that I've gone through the API documentation of authy. Now there can be trust issues with the users to provide me their PII.
So I tried the Non-PII approach. For which I need a QR code to be scanned by my users.
Even though I've followed the exact process mentioned in the documentation after doing a test-drive of my application I tried scanning the QR code which gets generated in a php file that I've made. However the authy app after scanning the QR code says:
Account couldn't be added. Please contact your service provider
P.S. I will provide the PHP code that I've made which generates the QR code. However I just want to know if this is a known issue about Not being able to add an account to my Twilio authy application.
I'm seeing the same error. Have not been able to get a response from Authy dev support on what the error means (if it's a config issue, or issue with my code, etc). But, https://jwt.io/ says the token is correct, so I'm assuming it's an Authy config issue.
Ensure you have expiration date <= (issuing date + 15 minutes) on your JWT token.
That was a reason I had an error 'Account couldn't be added. Please contact your service provider'.
I am using BinarySecurityToken for OTA_AirRulesRQ, but I am getting USG_AUTHORIZATION_FAILED. I used the same token for BargainFinderMaxRQ and it worked. Is it some problem with the SOAP request I am sending or access to this method is not authorized form my PCC ?
Also I am able to hold PNR and Issue ticket with same credentials
Please Suggest
You should contact the API helpdesk providing your credentials
Do you point it to the according endpoint. E.g. getting creds from prod/testing and using it in prod/testing?
Can you post the message you are trying to send including headers. You can block out Pcc information, but it would help to see the message. It may be something simple you are overlooking and at the very least I could duplicate the call on my test bench and try to to duplicate the issue.
I'm going step-by-step Nest REST Quick Guide and now blocked with error response during attempts to obtain an access token.
Response is:
{"error":"client_not_active","error_description":"client is not active","instance_id":"here_is_something_looks_like_guid"}
I've checked Error Messages Guide, and it helps me a lot to understand that "Client not active". Useful, huh?
So which client and how to activate it?
I have a home simulator working, also I've registered a so-called 'product', which I want to develop (so I have Product ID, Product Secret, Authorization URL and Access Token URL).
[Upd]
For all operations I've used curl.
However with Firefox addon which sends POST data I'm able to obtain the access_token. So I keep the question, but so far will stick to browser.
This means the your product/client has been deactivated, most likely due to a violation of the Terms of Service. Is the problem consistently occurring?
I'm getting this code and reason when attempting to connect to a morgan stanley account.
Code:103 The acquisitionrequest is missing a needed login credential value.
From what I understand a code 103 is invalid credentials. At the same time, this is not the usual error response and i'm pretty sure the login/password given is correct. Am I missing something on my discover request?
Can you please enable logging in your app, and share the request/response XML(please share it in a support ticket)
Support link - https://developer.intuit.com/docs/9_other_resources/0030_support/0010_submit_support_incidents
Logging Ref - https://developer.intuit.com/docs/0020_customeraccountdata/devkits/0275_java_cad_devkit_1.0/0035_logging
It could be some service issue.
Thanks