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Hopefully this is an acceptable subjective question. We are interested in your specific and recent experiences.
For years, we used the “hidden field” trick to confuse spambots into not being able to deliver spam via an online form. In particular, this solution from Nfriendly worked perfectly.
Over time, though, spambots got smarter, and it no longer stopped much. We removed the previous solution during a site redesign because it didn’t work well with the new setup. Spam continued, albeit not at a noticeably higher rate.
We would like a new solution that blocks at least most spam without having to resort to a captcha that could discourage user interaction.
There are lots of good posts on StackOverflow about various methods to try and stop, or at least reduce, spam via an online form without using a captcha, but most of them are rather old and tend to be discussing techniques that probably also have been defeated by now like the hidden field solution.
In your recent experience, have basic math problems in lieu of a captcha been defeated already? Has it discouraged user interaction? How about this clever idea of displaying a photo of Mario on a video game site and asking the user to identify him? In your experience, are spambots smart enough to defeat that method?
It seems like the most recent ideas to avoid a captcha are trying to detect human-like activity, but these may add quite a bit of overhead.
Before attempting to implement one of the most recent ideas or try to roll our own, some community feedback would be helpful.
Based on your recent experience, what do you think is the current, best, lightweight solution for reducing spam submitted via an online form without using a captcha? Why? Thank you.
CAPTCHAs now require increasing amounts of third party data to be loaded. Sometimes they require increasing amounts of click-n-wait interaction. The only consolation has been the thought that we're providing useful evaluation for a distant process.
The depressing result of this is that the old 'evaluate a written puzzle' approach is now, comparatively, less annoying! So choosing a topic appropriate to your audience, all you need to do is refresh your question database occasionally to balance the spam against the complaints.
Unless of course you already have a dataset that could do with some crowd-evaluation.
I am about to start a new project in the Google Analytics API & PHP.
I read that Google Analytics will be deprecating XML v2.3 and v2.4 and in 6 months time, so aparently you will only be able to use v3 and retrieve information in JSON format.
http://analytics.blogspot.com/2011/12/introducing-google-analytics-core.html
My question is the following: Does this means that GAPI class won't work any longer? Anyone who has used this class before can help me answering this question ??
http://code.google.com/p/google-api-php-client/
In that case, any alternative suggestions of PHP classes that do the same thing.
Thanks so much
I've been using GAPI for a while now. And I can say with some confidence that yes it will break, if not due to XML it will be due to some other change google makes.
Having said that GAPI is the best solution I have found out there for php. It does break every 6 months to a year, usually needs one or two lines changing to fix. But GAPI is pretty popular so at least you know when your clients are calling saying analytics is throwing errors at them, you wont be the only dev tearing your hair out.
9 times out of 10, by the time I've got a problem someone else has found the fix - which is nice.
There are a few other php options out there but GAPI seems to be the most popular (usually the best way to go imho)
My approach is to build an analytics summary in the dashboard and provide a link to google analytics underneath so clients can see the full data or go there when GAPI breaks. I have been putting all my sites on the same modular system for a while now. I keep GAPI as a library in my admin layout module, this means I can make the fix once and roll it out to all my sites without too much drama.
In summary, use it but expect it to break - that way you wont be disappointed when it does.
I'm "working" on a data mining project and I've chosen to parse Google search results. Now before I actually start, I want to consult you - experienced folks.
I did a bit of research on how Google delivers results and I analyzed structure of a result page. That's all alright, I've already figured out regexes and data structures I'll use.
In between I encountered their CAPTCHA because I was searching too fast; oh, the irony. I've also discovered that they limit results to 1000 actually. Now, is there any way I could avoid those peripeties, perhaps slowing the rate of url fetching to solve the first one or reporting when encountering CAPTCHA so that it waits for my input; that might do it, but what about the other one ? Does Google provide some kind of an API that I can use for a workaround? I couldn't find one on their code.* page.
There is a Custom Search API.
It returns results in json or XML, so you won't even need to use regexes. However, you do need to pay for more than 100 searches a day.
What exactly are you trying to do? Maybe there is a better way to accomplish it.
Always look on CPAN first!
https://metacpan.org/pod/REST::Google
If someone hasn't already solved your problem, chances are it's a weird one :-)
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I'm working in a small company and weeks away from deploying a web-app that will be used a lot. Everyone at one location will have to learn to use it, and although I think it's pretty easy and intuitive I may be biased.
I've written a help guide with plenty of screenshots that's available on every page, but I'll still need to train everyone. What's the best way? How do you take a step back and explain code you've been working on for weeks?
First try to avoid the training:
Perform usability testing to ensure your web app is intuitive. Usability testing is a very important aspect of testing and it is often ignored. How you see your system will probably be very different as how a new user sees your system.
Also add contextual help as often as you can. For example when I hover over a tag in stack overflow, I know exactly what clicking it will do, because it tells me.
Also this may seem obvious, but make sure you link to your documentation from the site itself. People may not think of looking in your documentation unless its right in front of their eyes.
About training documentation:
Try to split up your material into how your users would use the system. I personally like the "trails" option that Sun created for their Java tutorials. In this tutorial you can do several things, and you can chose on which trail you'd like to go.
Support random reads in your help documentation. If they have a task to do in your web app, then they should be able to get help on that without reading a bunch of unrelated content.
Make sure your documentation is searchable.
About actual training sessions:
If you are actually performing training sessions, stay away from explaining anything related to your code at all. You don't need to know about the engine to drive a car.
Try to split up your training sessions into very focused aspects of your system. If you only have 1 training session available to you then just do one specialized use case of your system + the overall description of the system. Refer to the different parts of documentation where they can get help.
Letting the community help itself:
No matter how extensive your documentation is, you'll always have cases that you didn't cover. That's why it's a good idea to have a forum available to all users of the system. Allow them to ask each other questions.
You can review this forum and add content to your documentation as needed.
You could also open up a wiki for the documentation itself, but this is probably not desirable if your user base isn't very large.
Few ideas:
Do you have some canned walk-through scenarios? Don't know if it is applicable for your product, but I built a pretty substantial product a couple years ago and developed some training modules that they'd work through - nothing long, maybe 15 minutes tops for each one.
I put together a slide presentation that hit the highlights to talk about what it does. I would spend about 10 minutes going through the app's highlights to familiarize them with it before doing the hands-on stuff.
People don't tend to read stuff, unfortunately. You could put hours and hours into a help document, and still find that folks simply don't read it or skim over it. That can be frustrating. Expect that answers that are in your guide will be the topic of questions your users will have.
Break up any training you do into manageable chunks. I've been to a full-day training exercise before and the trainer broke it into short pieces and made it easy for me to get the training topic in my head. You don't want to data-dump on them because their eyes will gloss over and you'll lose them.
Ultimately, if your app is highly usable, it should be a piece of cake. If it isn't, you'll find out. You might want to have a few folks you know run through your training ahead of time and give you constructive criticism on it. Better to fix it before the big group is trained. You'll be more confident in the product and the training materials (whatever they are) and you'll likely have a better training experience.
If applicable, provide an online help/wiki/faq for them. Sometimes that is helpful.
Best of luck!
You should really have addressed this issue a lot earlier in the development cycle than you are doing.
In my view the ideal scenario for corporate software is one where the users design their own application and write their own documentation and I always try to strive for this. You should have identified key users early on and designed the system with them (I try to get my users to do basic screen designs and menu layouts in Excel or similar - then I implement that as static pages and review before writing a line of significant code, obviously they won't get the design right first time, but it's your job to guide them - and ideally in a way where they think they came up with the correct design decisions, not you :-) ).
These users should then write the user documentation from this design in parallel with you developing the system. I have never seen help documentation delivered by a IT department/software company used significantly in a corporate setting. Instead what happens is the users will create their own folder of notes and work-arounds and refer to this (in fact if you're ever doing system analysis to replace an existing system finding the 'user-bible' for the old system is a key strategy). Getting the users to write their own documentation up-front simply harnesses what will happen anyway - but this is vastly easier if the users feel they have ownership of the system because they designed it themselves in the first place.
Of course this approach needs commitment and time from your users, but generally it's not that hard a sell. It's trite, but working as a facilitator so the users can develop there own system rather than as a third party to give them a system pretty much guarantees user acceptance.
As you are where you are you're too late to implement all of this, but if you can identify a couple of keen, key, users and get time from them to write their own documentation then that would be a good move. If you can't get even that then you need to identify an evangelist who you can train to be the 'departmental' expert and give them 110% of your energy to support them.
The bottom line is that user acceptance is based on perception, and this does not necessarily correlate with how usable an system actually is. You have to focus on the group psychology of this as much as the reality of the system, which tends to be tricky for developers as we're much more factually based than most people.
I'll be looking into something like this too in the next few months.
In your case, hopefully the UI has already undergone user acceptance testing. You say you work in a small company. Is it possible to get the least tech-savvy person there to try it out? In fact, get them to try it out without any guidance from yourself except for questions they ask. Document the questions and make sure your user-guide answers them.
The main thing for me would be logic and consistency. If the app's workflow relates logically to the task it has been designed to accomplish and the UI is consistent you should be OK.
Create a wiki page to describe the use of your system. Giving edit rights to the users of your system lets the users:
update the documentation to correct any errors in the initial release of documentation,
share any tips on usage they may have found.
share unusual uses for the system that you may not have thought of.
request features.
provide any workarounds they've found while waiting for the new functionality to be implemented.
Try a few users first, one or two in a small company. Mostly watch, help as little as possible. This tells you what needs to be fixed, and it creates an experienced user base - so you are not the "training bottleneck" anymore.
Turn core requirements/use cases/storycards into HowTo / walkthroughs for your documentation.
For a public training, prepare a 10..15 minute presentation (just that, not more!) that covers key concepts that the users absolutely must understand, than show your core walkthroughs. Reserve extra time for questions about how to solve various tasks.
Think as a user, not as a techie: - noone cares if it's a SQL database and you spent a lot of time to get the locking mechanisms right. They do care about "does it slow me down" and "does something bad happen when two people do that at the same time". Our job is to make complicated things look easy.
It may help to put the documentation on the intranet in an editable form - page "comments", or wiki maybe. And/or put up a "error wiki" for error messages and blips - where you or your users can quickly add recomendations, workarounds and reasons for anything that does not go as expected.
Rather then train all those people I have chosen a few superusers (at least one person from each department) and trained them to teach the rest of the employees. It is of course vital that those super users are
well respected in their departments
able to teach
like the application
The easy way to ensure that they like the app is to have them to define the way it should work :-). Since they should work with this app each and every day they are the prime stakeholders, no matter what management states
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I'm currently trying to build a personal website to create a presence on the web for myself. My plan is to include content such as my resume, any projects that I have done on my own and links to open source projects that I have contributed to, and so on. However, I'm not sure which approach would be better from a perspective of "advertising" myself, since that what this site does, especially since I am a software developer.
Should I use an out-of-the-box system and extend it as needed, with available modules and custom modules where needed or should I custom build a site and all of its features as I need them? Does a custom site look better in the eyes of a potential employer who might visit my site?
I've toyed with this idea in the past but I don't think it's really a good idea for a number of reasons. Firstly, there are a number of places that can take care of most of this without you needing to do the work or maintenance. Just signing up for a linkedIn account for example will allow you to get most of your needs catered for in this regard. You can create your resume there and bio information etc and make it publicly viewable. The other issue with your "own site" is that if you don't update it often, the information gets stale, and worse yet, people have no reason to go back because "nothing has changed" - and that's not much of an advert for you is it?
Now that I've said all that, I'll make another recommendation. Why not start a blog instead?! If you've got decent experience, why not share that. I'd be willing to bet that this will be the best advert for your skills because:
It's always updated (if you post often)
It's not like you're looking for work doing it - but your (future) employer, or their developers will check it out anyway to get a better insight into your character.
Putting something on your resume doesn't mean you can do it. I'm not saying that you'd lie about your skills :-), but there's no argument about your ability when you're writing articles about the stuff, getting comments and feedback, and better yet, learning EVEN MORE about your passions.
Best of all - you can run your blog from your chosen domain and also point to your resume that is stored in linkedIn. Just an idea...
That's my two pennys worth on that - hope it helps you come to a decision!
If you are a web-specific developer I would go with a custom site, but if you focus more on desktop applications or backend technologies, I think an out of the box system would be fine.
A nice looking, default, off the shelf, complete website could be more impressive than a poorly done, broken, tacked together, incomplete website. Perhaps start with something "off the shelf" but nice looking, keep it simple, professional, and then eventually add more custom functionality, style and content. Potential employers may like to see that you are capable of reusing tried and trued solutions instead of trying to create everything from scratch without a good reason. Or you could spend time combining great components into something even better than the sum of the parts, as Jeff Atwood talks about extensively in the Stack Overflow podcasts. Stack Overflow is a good example of writing lots of custom code, but combining that with some of the best Web 2.0 technologies/widgets/etc. into something coherent, instead of trying to prove that they could implement x/y/z from scratch.
(On the other hand, it's really fun to build your own login system, blog, or photo gallery. If you really enjoy it and you want to learn a lot or create something new and different, then go for it!)
Here's what I did (or am currently doing). First, use an out of the box solution to begin with. In my case, I used BlogEngine.NET, which was open source and easy to set up. This allows me to put content on my site as fast as possible. Now, I can continue to use BlogEngine.NET, and skin my site to give it more personality or I can start rolling out my own solution. However, I haven't found a requirement yet that would give me a reason to waste time building my own solution. Odds are you probably won't either.
I don't think it matters if your site is blatantly using a framework or other "generic" solution. The real question is "is it done well, with taste?" If you are using an out of the box solution, you should take the time and pay attention to details when customizing it as if you were creating it from scratch.
Alternatively, if you're looking for a great learning experience and something to spend a lot of your free time on -- write it yourself. But know that you are re-inventing the wheel, and embrace it.
edit
A recent post from 37Signals, Gearheads don't get it, really sums up a good point about not focusing on the technical details, but "content and community".
Reinventing the wheel is not such a great idea when you are building a personal site. Building your own CMS is fun, and to some degree is something to brag about, but not so much features you won't have the time to build and all the security holes that you won't have the time to fix.
It's much better to pick a good, well-established engine, build a custom theme, and contribute a module or two to it: you'll be writing code that you can show off as a code sample and at the same time creating something useful.
Knowing your way around an open source CMS is a good skill in just about any job: when your boss says - hey, we need a three pager site for client/product/person X in 10 hours, you can say - no problem.
For a simpler portfolio site, Wordpress might meet your needs.
You can set up 'static' Wordpress pages for contact information, various portfolios, a resume, etc. This would also give you a blog if you want to do this.
Wordpress does give you the flexibility to "hide" the blogging part of it and use it basically as a simpler CMS. For example, your root URL of example.com could point to a WP static page, while example.com/blog would be the actual blog pages.
If you self-host Wordpress on your own domain (which I really would recommend instead of going through wordpress.com), it should be trivial to set up a few subdomains for extra content. For example, downloads.example.com could host the actual downloads for projects you've developed linked from the Wordpress portfolio pages. Similarly, if you're doing a lot of web work, a subdomain like lab.example.com or samples.example.com could then host various static (or dynamic) pages where you show off sandboxed pages that are not under the control of Wordpress.
Keep in mind though that you'll want to make your page look good. A sloppy looking site can scare away potential clients, even if you are not looking to do any web work for them.
Putting your resume up online somewhere helps, I get a lot of recruitment emails from people who happened on my resume via googling. However I agree with ColinYounger in that you'll probably get more bang for your buck from LinkedIn.
My advice is this - if you want to take the time out to LEARN a CMS or something, to better yourself, then why not make your first project in one be your homepage?
Maybe enlighten us as to the "features" you want to have on a personal homepage? Outside of a link to an HTML resume and perhaps some links to things you like, not sure exactly what the features of a homepage would be...
It really depends on:
a) what services you provide
b) what your skill level is when it comes to web design/development
If you are primarily a web applications developer then running an off the shelf product or using blatantly using DreamWeaver to develop it may not be so smart -- or maybe your clients aren't adept enough to notice?
Likewise if you're primarily a web designer then it is probably a good idea to design your own website.
Just as a side question and following up on my 'ego trip' comment: why would you take anything on the web to be 'true'? IME printed submissions, while not necessarily accurate, tend to be slightly less, erm... exaggerated than web submissions.
Do those responding\viewing ever hire? I wouldn't google for a candidate. I might ego surf for a respondent, but would ignore CVs.
Rounding back to the OP, I would suggest that you need to SHOW what you're good at - participate in Open Source projects and POST on their forums, link to projects you can post details of and generally try to show what a Good Employee you could be. Just telling me that you're good at [insert latest trend here] means diddly.
I have come to see that the best way to advertise yourself is to put quality content out there. If you write about the technology that you have experience in, maybe create a few tutorials, and if you do all that often enough, that shows some authority in your chosen field of work.
This alone is one of the best advertisements. However, you also want to show passion. And online, that can be shown through how meticulously your site is done (it doesn't have to be a super great UI or something), but it should be neat, clean, and professional. It doesn't matter if its out of the box, or custom designed.
Either way, you will have to work hard to make it look good.