On our website we have option to pay using PayPal. At the time of signup our sytem creates recurring profile in users PayPal account and then till the account continue we receive recurring Payments.
On every successful payment PayPal send us the notifications with transaction details and we updates our system.
Sometimes our system miss the IPN notifications due to outage and as a result our system goes out of sync and does not updates the payments.
I would like to know do we have any PayPal API which we can call to get the transaction details of missing IPN notifications?
How to handle these transactions which are not updated in our system and IPN we ave missed?
I've been testing PayPal payments and received the IPN as expected on my staging/sandbox environment. However I noticed that the IPN for refunds are not being sent. I have verified this against my application as well as the Sandbox business account and the IPN history only shows the payment but not the refunded IPN. The payment history do however reflect the refunded status of the payments.
Can someone tell me if this is an expected behaviour since both the IPN history and the payment records do not tally? Thanks.
This is similar to the issue reported on but there's been no reply since: PayPal refunds not generating IPN anymore
I would advise you to get in touch with the PayPal team to check on this. We will need more information to check on this. You may get back to us via the link below.
https://www.paypal-techsupport.com/app/ask
Thank you.
I have just set up PayPal IPN for my website.
https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNSetup/
Unfortunately, someone bought my product before the IPN was set up correctly.
Is there a way to apply the IPN notification to a historic transaction from yesterday that did not originally send an IPN?
Login to your account at PayPal, find IPN History, find the transaction: you can resend it from there.
Of course if IPN wasn't enabled when they bought, there is nothing to resend.
We're using PayPal Payments Standard and IPN to process payment transactions and enable digital goods download after our IPN listener script recieves notification of a completed transaction.
We've done thorough testing on the PayPal sandbox and made sure our scripts handle different scenarios properly.
Just to be sure, before opening the sales to public, we've done some testing with the PayPal live interface - performed a few small sales using a previously verified PayPal account to pay for the goods.
Our IPN listener script has immediately received notifications, but the payment_status in both of them was 'pending' with pending_reason = 'paymentreview'. After logging to our seller PayPal account a few minutes after making the payment, both transactions have the status 'Completed' and are ready to ship, yet our IPN listener did not receive any further notification updating the status of the transactions.
By checking the IPN history on our seller PayPal account, we can see that only the initial messages for both payments have been sent (with status 'Pending').
The PayPal developer docs are explicit about not allowing the download or shipping goods before the transaction is succesfully completed, yet we do not receive an update via IPN even 48+ hours after the payments.
We did not experience any such problem during testing period on PayPal sandbox interface.
Is this an issue with the IPN interface, or there is something that can be configured through our PayPal account that will resolve this issue and make IPN behaviour consistant with PayPal developer docs?
I cant find anny clear documentations about this.
If you use paypal express checkout, when a payment is pending what happens next?
Does paypal sends you by IPN an update if the states changes, do you have options?
Let say you do an DoExpressCheckoutPayment (with NVP)
and you get this:
&PAYMENTSTATUS=Pending
&PENDINGREASON= ECHECK //The payment is pending because it was made by an eCheck that has not yet cleared.
&REASONCODE=None
So you've made the payment and you want to wait until its cleared? What should you do next.
Update Some (external documentation) I found only sugest you could use (IPN?) to handle pending payments.
"If the Do Express Checkout Payment PENDINGREASON response is a value
other than none or completed , the payment is pending. Typically,
this means the customer has paid with aneCheck. In such a case, funds
are not guaranteed, and you should not ship or deliver items or
services until the payment has successfully completed. NOTE:
PayPal recommends that you block eChecks as a payment method if you
are unable tohandle pending state payments.To find out the status of a
pending payment, you can:
Submit an Inquiry transaction.
Check the status using PayPal Manager. See PayPal Manager online help
for details."
The paypal sandbox seems to have the option to check IPN messages for the express checkout type. The only correlation (if its ment to be used this way) between the DoExpressCheckoutPayment and the IPN seems you can use the "custom" field to keep track of a pending status. The txn_id (ipn) isn't given in DoExpressCheckoutPayment (nvp). Does any one have any experience with this?
The transaction ID is most certainly given in DoExpressCheckoutPayment, even if the PAYMENTSTATUS=Pending. A pending payment is still a transaction.
So yes, you would be notified via IPN when the transaction is completed. This typically takes a few working days.
Once it has completed, you can correlate the transaction from DoExpressCheckoutPayment to the IPN you will have received via the txn_id in the IPN.
Note: If you want to test a 'Pending' payment in the PayPal Sandbox, simply go to https://developer.paypal.com/ > Test account and click on 'Payment review' for the seller account you're testing with.
Once payment review is enabled on that seller account, any transactions it receives will be in a 'Pending' state.
Simply disable payment review to release the tranasctions afterwards.
I thought i'd add my two pence worth of thoughts to this.
I was getting a pending return status using Express Checkout via the dotNet SDK, according to the doc's and examples I should have been getting an 'approved' status.
I couldn't figure out why but it turned out to be because I was passing through a new currency, in our case 'GBP'. I had to log in as the facilitator sandbox account and decide what to do with the new currency.. convert it or setup a new balance in the currency. Once I did this, and set it as the default action, the pending return status no longer occurred.
hope that helps someone!
One thing not noted here and I haven't found anything else to confirm.. is that Paypal Express API doesn't support passing in the NOTIFYURL with the code. So you have to use the hardcoded IPN url set in your paypal account. This of course causes issues because you need a common callback file that can redirect to the individual payment options.
For example, if you are using Paypal Express AND Paypal Advanced.. Neither of those properly support a notifyurl passed in using the code. Paypal Advanced claims to, but it doesn't seem to work. So there needs to be a common IPN callback file that handles the redirection to each.
Unless someone else can confirm a working notify url for Express Checkout variable that can be passed in the code?