When the order status of an order in Bigcommerce is changed, it sends out an email using the template order_status_email.
I want it to send out 2 emails when this happens. (that default email, and another custom email template)
Is there a way to use the API or customize my store to send out an custom email when the order status is changed?
You'd have to set up your own system to send out the email, but you can access order statuses through the API no problem. Docs can be found here: https://developer.bigcommerce.com/api/objects/v2/order_status
I'd recommend working with the webhooks feature, it'll make this a lot easier.
https://developer.bigcommerce.com/api/webhooks
Related
We have a Powershell script that creates some guest users using the New-AzureADMSInvitation cmdlet, and its return value has a handy-dandy InviteRedeemUrl property that we include in a nice welcome email to the user to get them started with setting their account up and using our application. This works fine when inviting individual or small numbers of users.
However, we'll need to do this for many users, and carefully control when the emails go out, and I can't see any other way of retrieving this URL after-the-fact... the only option seems to be the "Resend invitation" button on the guest user in AD, which sends a Microsoft-branded email from "Microsoft Invitations" with the redeem URL, which is kind of a problem... For marketing reasons we need to put the invite redeem URL in our own welcome email, so we don't want Microsoft sending out those emails.
Is there any way to retrieve or calculate that invitation URL after the guest user had already been invited? I know I could delete and recreate the invitation itself, but that's still a manual process and I'd like to be able to create guest users in bulk first, and then retrieve those URLs in bulk once we're ready to send out emails. Especially since Azure AD itself seems to be able to fetch the redeem URLs later on via the "Resend invitation" button.
Alternatively , you can think of adding you company branding in the verification and invitation mails in azure AD.
Here is something similar you can find:-
https://learn.microsoft.com/en-us/azure/active-directory-b2c/active-directory-b2c-faqs#how-do-i-customize-verification-emails-the-content-and-the-from-field-sent-by-azure-ad-b2c
Basically you need to change the company branding in Azure active directory to have your custom logo and text.
Hope it helps.
We ended up modifying the AD invitation script to store the InviteRedeemUrl value in our CRM as a field on the customer record. Then later on when our Marketing team wants to start their email campaigns, they could include a reference to this field in the email template just like they would any other field. This way, we got all our analytics on click/open rates and retained complete control over the emails, including where each batch was being sent from (so customers could reply to the correct support staff member for their segment).
Does SendGrid support double opt-in to Lists as a feature or is that something we will have to implement for ourselves?
https://sendgrid.api-docs.io/v3.0/contacts-api-recipients/add-recipients
It doesn't appear to me to be anywhere in the docs, but I thought I'd ask in case I missed it.
Not as of the current date; I asked their support staff and received the following answer:
Double opt-in needs to be implemented by you in the form/page you're subscribing your recipients. The confirmation email can be sent through SendGrid.
For Marketing Campaigns we have the SendGrid’s WordPress Subscription Widget that makes it easy for people visiting your WordPress site to subscribe to your marketing emails;
or Building a SendGrid Subscription Widget.
I got this answer from their support. It turns out we have to implement it by ourselves.
The double opt-in functionality is not something SendGrid provides as
we expect our customers to handle any opt-in practices on their side.
We apologize for any inconvenience.
SendGrid will be GDPR compliant by May, 25, 2018. Please note that
SendGrid does not – and does not currently have plans to – use servers
or data centers in the European Union to process email. Thus, SendGrid
cannot restrict data to the EU. However, neither current EU law nor
the GDPR require this. Instead, what is required is that SendGrid must
provide "appropriate safeguards" for data that it hosts and processes
on its US servers (see Art 46 of the GDPR here). SendGrid offers a
Data Processing Addendum (DPA) to provide such adequate safeguards,
which includes provisions for when GDPR goes into effect.
More info on GDPR can be found here. Our DPA can be reviewed and
signed by filling out the information here.
They do not support it. I asked support many times, which is a strange as it would seem a company of that size could spare the dev resources to build a feature that literally all of their customers need.
However, https://sgwidget.com is a third party product that provides double opt in functionality for Sendgrid accounts.
Full Disclosure: I am a developer at SG Widget.
No, indeed still today, they do not. Not in their forms, nor in their API is there simple, flip-switchable support for double opt-in. But, with email automation fairly recently implemented in their marketing services ("free" and "advanced" plans, not "essential") you can send an automated email directly upon sign-up.
My solution is to have 2 lists for new contacts, where one is a "pre-confirmation" list and the other being the "real" list. Here´s a way to use automation:
Create initial signup form, either via their sparse Web forms or via your own, using HTML/JS/PHP and API endpoint:
Create 2 separate lists, one for "pre-confirmation" emails and the other for people who confirm their addresses.
Make the form sign up new contacts to the first list, "pre-confirmation".
Create a marketing automation flow that triggers upon new signups to the "pre-confirmation" list. Make the automation trigger an email that contains a button or a link with the following link structure:
https://yoursite.com?email=user#email.com&passphrase=[phrase-you-set-manually]
where ?email= is your user´s email, substitute this in the email template/design by {{ Sender_Email }}
where &passphrase= is a phrase long enough to not be guessed. Since you only have one single email design here, and you can only enter one single phrase, unless you make a script or a hash, you make it difficult enough for people to think it was generated by a server :).
On your server/application, yoursite.com, use $_POST['email'] and $_POST['passphrase'], or whatever you name them, to validate the email clicks from your list and then enter all validated emails to the correct list using the PUT
/marketing/contacts endpoint.
you may also have to delete the user from the previous list, using DELETE
/marketing/lists/{id}/contacts, but I do think that the PUT /marketing/contacts takes care of placing the contact in only the lists specified in the list_ids field.
once the contact has been entered into the correct list, you can also have a marketing automation set up for that list, which sends him/her a welcome message.
This method takes care of double opt-in for SendGrid without using one single email credit from the Email API (transactional plan). The only catch is that we utilize one initial and one second/final list to achieve it.
Note: the initial sign-up message that here acts as the "confirm your email" message, will be tied to the first list and will require a marketing unsubscribe link in the footer. Make it clear in the bottom of the email that it is a temporary list, to not get any spam complaints. But it will not be an issue, as we wont be sending to anyone in that list except for this initial time. Unless you have a user who enters his/her email twice, after some time of inactivity when they forgot they already signed up. That could happen. But it´s a separate issue.
I think this is possible by switching the flow of a typical email subscriber. When the user clicks your subscribe button, instead of calling the sendgrid members/contact PUT api to add to your list, send an email with a link to a URL of yours that will then trigger the members/contact PUT api call.
Not sure what stack you are using but I was able to build something like this with next.js utilizing their api routes
When you change the Order status to Shipped in BigCommerce, you can put in the Tracking ID and click on the check box that says "update the order status to Shipped, and notify the customer via email". This works perfectly when I'm logged in an typing manually.
If however, I create a shipment using the BigCommerce API with CURL, I don't see any way to cause the customer notification email to be sent. I have searched every place I can think of, and there doesn't seem to be anything in the API specifications or online help. I can update shipped quantities and Tracking ID just fine.
Is there a way to also send the Shipped notification via email to the customer when using the API?
If you can create a shipment via API, that should update the order status to shipped or partially shipped which will trigger an email depending on store settings (listed under Checkout in the control panel).
When NetSuite sends a purchase request notification email to a designated approver, is it possible for that email to contain buttons that the approver would be able to use to approve/reject the request? Alternatively, is there another way to allow the approver to approve / reject the request through email without having to log into the system?
Not that I am aware of. However, one potential solution would go something like this:
Build a Suitelet or RESTlet that performs the approval (RESTlet preferred).
Build a PHP page (or any server-side page in whatever language you want) that constructs the appropriate HTTP request for the RESTlet
Put a link to the PHP page in the email.
The user would simply see and click a link in the email, and the PHP/RESTlet would take care of the approval action.
Yes, approval or rejection is possible through email response.
You have to use NetSuite Email capture plug-in along with an workflow. In the mail sent to approver (from Workflow SendEmail action) have the following html snippet included in email body. In this example, subject included values to indicate Approval/Rejection, Transaction to act on, CurrentState of Workflow.
' &subject=Approve%20{tranid}%20FinanceApproval&body=">Click here to Approve '
Emailcapture plug-in user event gets triggered once the email is received. Event script can check the subject, perform validations and then perform necessary action on the workflow using nlapiTriggerWorkflow.
Note:
1. Use workflowactionApprove, workflowflowactionReject as button id in all the states in the workflow, so that its easier to refer in the script.
2. If additional comments needs to be captured during approval/rejection, mention in the mail sent to approver, to provide his comments in the body of the response mail. Emailcapture plug-in event can parse the mail body and update necessary fields.
thanks,
Veda.
Skalable Technologies.
I'm trying to work out how I can generate a unique payment token that I can redirect users to so they can pay for a digital item.
I think the Button Manager SDK is what I need. However, I can not see how I can set the receiver email? For a particular item, there is a different receiver and I want to dynamically set this.
However, it seems I just have to set my credentials as the receiver. I want to use many receivers for different items rather than one sdk config file.
What I currently use is simply a HTML Paypal button but I'd rather dynamically create a unique URL to redirect a user to stop users tampering with things.
Have you considered the Express Checkout API? -- (perhaps with SOLUTIONTYPE=Sole to allow guest checkout?)
I believe it's a better tool for this job; token redirection is a core feature of EC.