Why can't I remove the Shipping address from this IPP QBO v3 API Customer object - rest

Question

I'm using the Intuit Partner Platform v3 QBO API to try to update a Customer object. The sole objective for the purpose of this post is to remove the shipping address.
Here's the original object, queried before the change:
{
"domain": "QBO",
"FamilyName": "last",
"DisplayName": "my display name",
"Title": "mr.",
"PreferredDeliveryMethod": "Print",
"GivenName": "first",
"FullyQualifiedName": "my display name",
"BillWithParent": false,
"Job": false,
"BalanceWithJobs": 0,
"Taxable": true,
"MetaData": {
"CreateTime": "2014-09-22T18:49:43-07:00",
"LastUpdatedTime": "2014-09-22T18:49:44-07:00"
},
"BillAddr": {
"City": "city 1",
"Country": "USA",
"Line1": "billing address line 1\nbilling address line 2",
"PostalCode": "98765",
"CountrySubDivisionCode": "ST",
"Id": "130"
},
"MiddleName": "mid",
"Active": true,
"Balance": 0,
"SyncToken": "0",
"Suffix": "suf",
"CompanyName": "my company name",
"ShipAddr": {
"City": "city 2",
"Country": "USA",
"Line1": "shipping address line 1\nshipping address line 2",
"PostalCode": "54321",
"CountrySubDivisionCode": "TS",
"Id": "131"
},
"PrintOnCheckName": "my display name",
"sparse": false,
"Id": "212"
}
Here's the request body when I do the update (SyncToken matches, sparse is false...):
{
"domain": "QBO",
"DisplayName": "my display name",
"Title": "mr.",
"PreferredDeliveryMethod": "Print",
"GivenName": "first",
"FullyQualifiedName": "my display name",
"BillWithParent": false,
"Job": false,
"BalanceWithJobs": 0.0,
"Taxable": true,
"MetaData": {
"CreateTime": "2014-09-22T18:49:43-07:00",
"LastUpdatedTime": "2014-09-22T18:49:43-07:00"
},
"sparse": false,
"MiddleName": "mid",
"Active": true,
"Balance": 0.0,
"SyncToken": 0,
"Suffix": "suf",
"CompanyName": "my company name",
"FamilyName": "last",
"PrintOnCheckName": "my display name",
"BillAddr": {
"CountrySubDivisionCode": "ST",
"City": "city 1",
"PostalCode": "98765",
"Line1": "billing address line 1\nbilling address line 2",
"Country": "USA"
},
"Id": "212"
}
And then when I read it again afterwards, it still has the shipping address (though note the SyncToken has incremented, so the API 'got the message':
{
"domain": "QBO",
"FamilyName": "last",
"DisplayName": "my display name",
"Title": "mr.",
"PreferredDeliveryMethod": "Print",
"GivenName": "first",
"FullyQualifiedName": "my display name",
"BillWithParent": false,
"Job": false,
"BalanceWithJobs": 0,
"Taxable": true,
"MetaData": {
"CreateTime": "2014-09-22T18:49:43-07:00",
"LastUpdatedTime": "2014-09-22T18:51:20-07:00"
},
"BillAddr": {
"City": "city 1",
"Country": "USA",
"Line1": "billing address line 1\nbilling address line 2",
"PostalCode": "98765",
"CountrySubDivisionCode": "ST",
"Id": "130"
},
"MiddleName": "mid",
"Active": true,
"Balance": 0,
"SyncToken": "1",
"Suffix": "suf",
"CompanyName": "my company name",
"ShipAddr": {
"City": "city 1",
"Country": "USA",
"Line1": "billing address line 1\nbilling address line 2",
"PostalCode": "98765",
"CountrySubDivisionCode": "ST",
"Id": "130"
},
"PrintOnCheckName": "my display name",
"sparse": false,
"Id": "212"
}
I've found that if I just set a SINGLE line of the shipping address (to 'x', for example, then the change goes through, but what I'm trying above (which is what I really want—to DELETE the shipping address), has failed. I don't see it on the known issues list, but I know that when a friend of mine recently migrated from QuickBooks Desktop to QuickBooks Online, shipping addresses were populated where previously there was just a billing address.
Anyone know how to achieve this?
Thanks!

Answer 1

UPDATE Adding working JSON example.
{
"Customer": {
"Taxable": false,
"BillAddr": {
"Id": "9",
"Line1": "100 Street",
"City": "Bangalore",
"Country": "India",
"CountrySubDivisionCode": "Karnataka",
"PostalCode": "560103"
},
"ShipAddr": {
"Id": "9",
"Line1": "100 Street",
"City": "Bangalore",
"Country": "India",
"CountrySubDivisionCode": "Karnataka",
"PostalCode": "560103"
},
"Job": false,
"BillWithParent": false,
"Balance": 0,
"BalanceWithJobs": 0,
"PreferredDeliveryMethod": "Email",
"domain": "QBO",
"sparse": false,
"Id": "16",
"SyncToken": "0",
"MetaData": {
"CreateTime": "2014-09-22T21:54:13-07:00",
"LastUpdatedTime": "2014-09-22T21:54:13-07:00"
},
"GivenName": "AA",
"FullyQualifiedName": "AA",
"DisplayName": "AA",
"PrintOnCheckName": "AA",
"Active": true
},
"time": "2014-09-22T21:55:17.28-07:00"
}
Update Request
{
"Taxable": false,
"BillAddr": {
"Id": "9",
"Line1": "100 Street",
"City": "Bangalore",
"Country": "India",
"CountrySubDivisionCode": "Karnataka",
"PostalCode": "560103"
},
"Job": false,
"BillWithParent": false,
"Balance": 0,
"BalanceWithJobs": 0,
"PreferredDeliveryMethod": "Email",
"domain": "QBO",
"sparse": false,
"Id": "16",
"SyncToken": "0",
"MetaData": {
"CreateTime": "2014-09-22T21:54:13-07:00",
"LastUpdatedTime": "2014-09-22T21:54:13-07:00"
},
"GivenName": "AA",
"FullyQualifiedName": "AA",
"DisplayName": "AA",
"PrintOnCheckName": "AA",
"Active": true
}
Get By Id
{
"Customer": {
"Taxable": false,
"BillAddr": {
"Id": "9",
"Line1": "100 Street",
"City": "Bangalore",
"Country": "India",
"CountrySubDivisionCode": "Karnataka",
"PostalCode": "560103"
},
"Job": false,
"BillWithParent": false,
"Balance": 0,
"BalanceWithJobs": 0,
"PreferredDeliveryMethod": "Email",
"domain": "QBO",
"sparse": false,
"Id": "16",
"SyncToken": "1",
"MetaData": {
"CreateTime": "2014-09-22T21:54:13-07:00",
"LastUpdatedTime": "2014-09-22T21:56:21-07:00"
},
"GivenName": "AA",
"FullyQualifiedName": "AA",
"DisplayName": "AA",
"PrintOnCheckName": "AA",
"Active": true
},
"time": "2014-09-22T21:56:49.814-07:00"
}
Did you try XML payload. It worked fine for me. PFB below request/response.
I'll verify the JSON way and update this post.
<Customer xmlns="http://schema.intuit.com/finance/v3" domain="QBO" sparse="false">
<Id>14</Id>
<SyncToken>0</SyncToken>
<MetaData>
<CreateTime>2014-09-22T21:04:02-07:00</CreateTime>
<LastUpdatedTime>2014-09-22T21:04:02-07:00</LastUpdatedTime>
</MetaData>
<GivenName>Neo</GivenName>
<FamilyName>Light</FamilyName>
<FullyQualifiedName>Neo Light</FullyQualifiedName>
<CompanyName>ABC</CompanyName>
<DisplayName>Neo Light</DisplayName>
<PrintOnCheckName>Neo Light</PrintOnCheckName>
<Active>true</Active>
<PrimaryEmailAddr>
<Address>abc#abc.co.in</Address>
</PrimaryEmailAddr>
<Taxable>false</Taxable>
<BillAddr>
<Id>7</Id>
<Line1>ABC Street</Line1>
<City>Bangalore</City>
<Country>India</Country>
<CountrySubDivisionCode>Karnataka</CountrySubDivisionCode>
<PostalCode>560103</PostalCode>
</BillAddr>
<ShipAddr>
<Id>7</Id>
<Line1>ABC Street</Line1>
<City>Bangalore</City>
<Country>India</Country>
<CountrySubDivisionCode>Karnataka</CountrySubDivisionCode>
<PostalCode>560103</PostalCode>
</ShipAddr>
<Job>false</Job>
<BillWithParent>false</BillWithParent>
<Balance>0</Balance>
<BalanceWithJobs>0</BalanceWithJobs>
<PreferredDeliveryMethod>Email</PreferredDeliveryMethod>
</Customer>
Update request
<Customer xmlns="http://schema.intuit.com/finance/v3" domain="QBO" sparse="false">
<Id>14</Id>
<SyncToken>0</SyncToken>
<MetaData>
<CreateTime>2014-09-22T21:04:02-07:00</CreateTime>
<LastUpdatedTime>2014-09-22T21:04:02-07:00</LastUpdatedTime>
</MetaData>
<GivenName>Neo</GivenName>
<FamilyName>Light</FamilyName>
<FullyQualifiedName>Neo Light</FullyQualifiedName>
<CompanyName>ABC</CompanyName>
<DisplayName>Neo Light</DisplayName>
<PrintOnCheckName>Neo Light1</PrintOnCheckName>
<Active>true</Active>
<PrimaryEmailAddr>
<Address>abc#abc.co.in</Address>
</PrimaryEmailAddr>
<Taxable>false</Taxable>
<BillAddr>
<Id>7</Id>
<Line1>ABC Street</Line1>
<City>Bangalore</City>
<Country>India</Country>
<CountrySubDivisionCode>Karnataka</CountrySubDivisionCode>
<PostalCode>560103</PostalCode>
</BillAddr>
<Job>false</Job>
<BillWithParent>false</BillWithParent>
<Balance>0</Balance>
<BalanceWithJobs>0</BalanceWithJobs>
<PreferredDeliveryMethod>Email</PreferredDeliveryMethod>
</Customer>
Verified that 'shipAddr' is not present anymore
<IntuitResponse xmlns="http://schema.intuit.com/finance/v3" time="2014-09-22T21:07:31.919-07:00">
<Customer domain="QBO" sparse="false">
<Id>14</Id>
<SyncToken>1</SyncToken>
<MetaData>
<CreateTime>2014-09-22T21:04:02-07:00</CreateTime>
<LastUpdatedTime>2014-09-22T21:06:58-07:00</LastUpdatedTime>
</MetaData>
<GivenName>Neo</GivenName>
<FamilyName>Light</FamilyName>
<FullyQualifiedName>Neo Light</FullyQualifiedName>
<CompanyName>ABC</CompanyName>
<DisplayName>Neo Light</DisplayName>
<PrintOnCheckName>Neo Light1</PrintOnCheckName>
<Active>true</Active>
<PrimaryEmailAddr>
<Address>abc#abc.co.in</Address>
</PrimaryEmailAddr>
<Taxable>false</Taxable>
<BillAddr>
<Id>7</Id>
<Line1>ABC Street</Line1>
<City>Bangalore</City>
<Country>India</Country>
<CountrySubDivisionCode>Karnataka</CountrySubDivisionCode>
<PostalCode>560103</PostalCode>
</BillAddr>
<Job>false</Job>
<BillWithParent>false</BillWithParent>
<Balance>0</Balance>
<BalanceWithJobs>0</BalanceWithJobs>
<PreferredDeliveryMethod>Email</PreferredDeliveryMethod>
</Customer>
</IntuitResponse>
Thanks