py2app crashes with PIL errors on earlier versions of OS X - osx-lion

Question

A similar question was asked before by someone else: https://stackoverflow.com/questions/23600028/py2app-app-crashes-on-earlier-mac-os-x-versions
I have an app that runs fine on my machine (OSX 10.9.4), but when I move it to another machine running 10.7.5, the app crashes on start up. I get the following messages in console:
Traceback (most recent call last):
File "/PATH_TO_APP/APP.app/Contents/Resources/__boot__.py", line 3
_recipes_pil_prescript(['Hdf5SubImagePlugin', 'FitsStubImagePlugin', 'SunImagePlugin', 'GbrImagePlugin', 'Jpeg2KImagePlugin', 'MicImagePlugin', 'FpxImagePlugin', ImImagePlugin', ...
File "/PATH_TO_APP/APP.app/Contents/Resources/__boot__.py, line 3
from PIL import Image
File "PIL/Image.pyc", line 62, in <module>
File "PIL/_imaging.pyc", line 14, in <module>
File "PIL/_imaging.pyc", line 10, in __load
ImportError: dlopen(/PATH_TO_APP/APP.app/Contents/Resources/lib/python2.7/lib-dynload/PIL/_imaging.so, 2): Symbol not found: ___sincos_stret
Referenced from /PATH_TO_APP/APP.app/Contents/Resources/lib/python2.7/lib-dynload/PIL/_imaging.so
Expected in: /usr/lib/libSystem.B.dylib
in /PATH_TO_APP/APP.app/Contents/Resources/lib/python2.7/lib-dynload/PIL/_imaging.so
Earlier, to get around this error, I just uninstalled pillow. I'm not sure why pillow libraries were being added to the app to begin with, since I didn't think I was using it. But now, when attempting this workaround, I get another error:
Traceback (most recent call last):
File "/PATH_TO_APP.app/APP.app/Contents/Resources/__boot__.py", line 384, in <module> _recipes_pil_prescript([])
File "/PATH_TO_APP.app/APP.app/Contents/Resources/__boot__.py", line 344, in _recipes_pil_prescript from PIL import Image
File "/usr/local/lib/python2.7/site-packages/PIL/Image.py", line 62, in <module>
ImportError cannot import name _imaging
Apparently I'm using PIL now somehow. My script imports the following:
from __future__ import division
import easygui as eg
import os, zlib, re, datetime, getpass, tkMessageBox, sys
import zipfile as z
import Tkinter as tk
from tkFileDialog import askdirectory
from optparse import OptionParser
Here's my setup.py:
from setuptools import setup
APP = ['zipperscript.py']
DATA_FILES = []
OPTIONS = {'argv_emulation': True, 'excludes': ['']}
setup(
app=APP,
name="Zipperscript_HI_50",
data_files=DATA_FILES,
options={'py2app': OPTIONS},
setup_requires=['py2app'],
version="Hawaii branch 4.0.50"
)
I'm not sure that the OS version is causing the problem, but that's my theory right now. I'm not sure how to proceed. Any help or suggestions are greatly appreciated.

Answer 1

I encountered a similar problem while using buildout on Mac OS 10.8.5. It seems that the pre-compiled packages available on Pypi have been compiled on newer versions of OS X and unfortunately insufficiently tested on older versions.
The solution is to install pillow from source instead. Download the source, and run pip install your_downloaded_file. You may need to install dependencies such as libjpeg and zlib beforehand.
After doing this I do not encounter the errors anymore and have pillow version 5.4.0 installed.