I'm having fan page on facebook, for my website. On my website I've put like button linked to my fanpage. The fans count was showing my fans on fanpage page. Yesterday this number went to zero. Other plugin - like box is showing correct number of fans. This problem is only affecting like button plugin.
I believe this is not my code problem, as when I'm using facebook dev like button generator it shows zero fans for fanpage url. Fan likebox is working just fine.
This is a know problem and there is a bug report about it here: https://developers.facebook.com/bugs/657504371028995/
You can subscribe there to be updated about this issue.
Related
Hope you can help with the below, which I've spent most of this weekend trying to resolve but to no avail.
I use a social share and vote plugin on my website, which works perfectly for G+ Twitter Pinterest etc etc. However my facebook like button simply does not want to work.
Example, yesterday I posted this on my websites facebook page.
https://www.facebook.com/116091541779464/photos/a.496114153777199.1073741829.116091541779464/696621417059804/?type=1
As you can see, this links to this page of my website which has its like, share, +1 counts etc at the bottom: http://www.superluigibros.com/evolution-of-mario
As you can see from the Facebook post it has 85 likes. Yet the website shows only 1 like?
The social plugin that I use asks for an App ID. I have created, and activated an App in Facebook and put the App ID in the relevant field of the plugin.
However I am not sure that the App is actually set up properly on the Facebook side, or maybe it lacks the permission to actually count the likes?
The only other point of note is that I am using another Facebook widget (the one that shows who likes our page) in a seperate module. Could this be conflicting in some way?
If anyone could help would be greatly appreciated. I really dont understand whats up with it
Best regards
Luke
This is the case because those are two completely different things:
On http://www.superluigibros.com/evolution-of-mario the number of likes is the number of times the URL was liked
With https://www.facebook.com/116091541779464/photos/a.496114153777199.1073741829.116091541779464/696621417059804/?type=1 you just posted an image also present on your page to your Facebook pages. The like count show the likes only for this image
So, what you need to do is to add the OpenGraph tags properly to your website, as described at https://developers.facebook.com/docs/opengraph/using-objects#selfhosted-creating Then, you shouldn't share just an image on your Facebook page's feed, but the URL instead. FB will then pull the content for the image etc. from your website upon sharing.
The like counter in your facebook post is handled separately from the likes of your website page. Each "like" that your post receive doesn't count towards the site's like counter.
EDIT: I've just tested your site's like counter, and it's counting correctly as I have just liked it myself.
I'm using the standard like button code on our Facebook app. This shows likes when you click it and increments as you would expect.
The page has all the correct meta data, app_id etc.
But in insights the 'likes' are always zero.
Anyone know if there is a setting I should look at or is this just another Facebook bug?
I ran into a strange problem with the Facebook Like Buttons. After implementing it on the articles pages in SOME cases, but most of them, it shows up the like count for the main page.
Article page example:
http://www.men.hu/a-legnepszerubb-gyogyteak/eletmod/gasztro/225
This article should have 0 to 5 likes, not 200+. The main URL has 200+ likes. After parsing it with Facebook's Linter tool, it works just fine! Shows 0 likes and the Facebook like button starts working on the article page too. It seems like it clears some kind of cache, or re-parses the URL and corrects its data.
Debugging the parsed Facebook like button, the data-href tag seems to be correct, showing up the current page URL, not the main page.
Where can be the problem and how could I solve it? Any ideas are welcome as I feel like I tried already everything...
I had this problem with some pages, it turned out that the pages had been published, then someone disabled them and reactivated them again later. While the pages were disabled, Facebook checked the page (they say they check pages every 24hrs to make sure the Page Title and other details are up to date) and got redirect to the home page, so used the 'like' count for that page. However, Facebook cached the redirect so never picked up again that the page had been re-enabled.
We resolved the problem by manually re-linting the pages using the Facebook debugger, as you have done already.
Your page does seem to have the correct Like count just now (3), so looks like you may have resolved the problem for now.
I'm not sure if I have an issue or just a misunderstanding.
I have the following link
http://theberrics.com/trickipedia/fakie-kickflip-hd.html
The "like" button on the page and graph api state I have 22 shares
https://graph.facebook.com/http://theberrics.com/trickipedia/fakie-kickflip-hd.html
However, on my Facebook fan page the same link has 70 plus likes
http://www.facebook.com/pages/The-Berrics/123390707714463
Up until a few days ago, I was under the impression that the likes that occurred on my fan page where eventually added to the count displayed on the "like" button for said link.
Am I wrong? Did something change? Help?
Thanks!
https://graph.facebook.com/http://theberrics.com/trickipedia/fakie-kickflip-hd.html shows the number of shares (people hitting share or liking it on the page its on as that shares it)
Liking its on your Fan Page is people liking that news entry not the link itself. If someone hits the share button on the same line as the like/comment/share then that will increase the share count.
Have the same problem, up until recently likes and shares of URL on facebook.com were counted and combined in like/share count for that URL (i.e. number displayed on like button on that page).
The count now only shows likes that were produced by like button, disregarding likes/shares of the same URL on facebook.com..
Did Facebook change that behaviour premamanently ? (it happened temporary before, but havent lasted so long, more than a month for now..)
there is a huge discrepancy between the number of likes our page has received and the number of likes displayed when using the like button, and giving it the facebook page's URL (like button is much higher). Does anyone know why this happens?
As described in the doc :
What makes up the number shown on my Like button?
The number shown is the sum of:
The number of likes of this URL
The number of shares of this URL (this includes copy/pasting a link back to Facebook)
The number of likes and comments on stories on Facebook about this URL
The number of inbox messages containing this URL as an attachment.
I am a Facebook Partner Engineer working on platform. To bring your Facebook page Likes to your web page you should use the Like Box rather than the like button. This will allow you to gain Facebook page likes from your website while also giving you the option to show your page's stream stories right in your web site.
You can find out more about the like box here:
https://developers.facebook.com/docs/reference/plugins/like-box/
I hope this helps!
Jonathan
My understanding is the like button aggregates likes, comments and other interactions.
Basically the counter next to the button isn't the like count but an activity or interaction count.
You can get the actual like count through the graph api if you need it.