I have a test Lync 2013 onprem installation, everything works fine both from inside and outside, however the Lync Client for iphone does not function as supposed. I checked debug logs on all servers and see nothing that could cause the behaviour. The strange thing is that a functionality I am testing is actually working, the problem is that it disconnects on every action.
So, the scenario is as following
- User 1 is logged on Lync Client on Windows 7 - LAN
- User 2 is logged on on Lync Mobile on Iphone - public internet
User 1 sees presence of User 2
User 1 sends IM message to User 2 - no errors
User 2 successfully recieves the message - gets an error "Failed to process the server respons" and appears offline
User 2 signs out of Lync Mobile and signs back In- no errors
User 2 sends IM message back to User 1 - gets an error "Failed to process the server respons" and appears offline
User 1 recieves the IM message - no error
Any glues anyone? Where to look?
Thanks in advance
Emin
Found the solution, was a buggy release of Lync Server, installing updates (latest CUs) solved the issue
Related
My authentication web app seem to work fine when I deployed it on heroku. Basically, the app is supposed to send email verification to the user's email account, and Ive used both googleapis and nodemailer as my dependencies. It worked fine initially and I didn't touch my code after. Still, the following day when I tested it with users it failed to send an email verification to the user, and upon testing on my localhost, it threw this error:
GaxiosError(Request failed with status code ${translatedResponse.status}, opts, translatedResponse);
It seems to come from my node modules, but given that I have never touched or amended any of my code before it was working fine, I have no clue what caused this error suddenly.
I'm attempting to send notifications to my via via Back4App.com which is a parse backend server, but nothing is being sent and I'm not sure why.
Everything was working fine, when I first implemented it - but now that I have rolled out the current app version to TestFlight I am no longer able to send notifications from the dashboard - getting the following error: stream ended unexpectedly.
I have tried recreating and re-uploading both the development and production push certificates but still having the same issue. I've also tested on a APNs service which is sending notifications as expected.
Any ideas what I could have missed here?
Apologies in advance for somewhat vague information. I am new to Citrix XenApp/XenDesktop technology and am just looking for generic troubleshooting information.
At my place of employment we have kiosks that are configured to connect to a SaaS webapp. These kiosk have either the Citrix XenApp or XenDesktop installed.
One of the icons launches the IE browser that connects to the SaaS app using a preconfigured user account. Sometimes, however, instead of launching the browser, the system displays the "The session limit has been reached. Please contact your system administrator." error shown in below image.
The people administering these kiosks think that this message comes from the SaaS web application but that application does not enforce any limits on how many session are open for a given account under a given time.
Also considering how Citrix XenApp/XenDesktop works I would think (but maybe I am wrong) that if the SaaS app did reject a user login, we would be displayed an error message in Internet Explorer instead of this ICA prompt.
So I think that the issue here could be that the message is not about login sessions made to the background SaaS app but either about Citrix sessions or perhaps previous IE browsers somehow running in the background(?)
However our company's Citrix team looked at this and noticed that "Citrix was still active" when this prompt was displayed. The conclusion was then that Citrix is for that reason not the cause here.
So I wanted here to ask some questions on what things I could consider as causes and where I could look in the hopes of getting started on this issue.
This would be for XenApp / XenDesktop 7.18.
The questions I have:
Does XenApp / XenDesktop have log files that can be consulted for
debugging issues like this?
Is it possible to get XenApp / XenDesktop to run in debug mode (to
output more details to the log files)?
Does Citrix have configuration settings that could lead it to
have an issue like this?
A. First check the event logs and see when you facing this issue so does any event logs generated.
B. Also you can check the ICA configuration tool for session settings and checked if session settings are set to NEVER.
C. The ICA listener configuration tool is located at Start > All Programs > Citrix > Administration Tools > ICA Listener Configuration.
You are on the right track with the SaaS application itself reporting the error. If this Citrix session was already active when the icon was clicked again and the preconfigured user was already logged into the SaaS application, that would account for this error. To investigate, logout the Citrix session and try clicking the icon again, or check SaaS application to see if that preconfigured users is already connected.
Is the same user used for all these kiosks or is each kiosk supposed to have a unique user? Can this preconfigured user log in multiple times?
I provide support for a large application across multiple servers. System has been running live for 6+ months.
8th December: total system failure. iisreset across each of the servers sorted it out. Everything back to normal.
Post failure investigation showed various processes not able to get a response from a particular server which hosts an instance of Dynamics CRM (2011 R11). Specifically it seems the SOAP service was not responding (Organization.svc). 503 - Server Unavailable (really it was just the web service). I suspect it died.
Having the exact time of the error I checked the event logs on the server but these did not have anything of use. The last error prior to the failure was a report rendering error which was 9 minutes before the system actually went down. Surely if web service crashed this would be reflected in the event log?
Fast forward to today, 8th January and the system fails again. The 8th of the month again! iisreset fixes it... again!
Again, completely useless event logs showings no errors prior to failure.
Entertained the idea of Dynamics CRM trace logging but this is out of the question due to the performance hit.
Apart from the event logs where else to look? Are there possible external factors or causes? I'm trying to find the root cause but have run out of ideas!
While this may not address the source of your problem, maybe it can help minimize the symptoms. May I suggest that you configure the IIS server to recycle the application pool at a scheduled interval within your production environment.
http://technet.microsoft.com/en-us/library/cc753179%28v=ws.10%29.aspx
Currently I have my CentOS system set up with Parallels Panel and have my mailing system working nicely. But I'd prefer to have my system messages to be mailed using Mandrill App (MailChimp guys).
I have it working now with a kind of a mixed setup. Simple, though working. But now I get an error in my mail logs saying the following:
Jan 4 10:41:11 shinjuku postfix/smtp[29469]: certificate verification failed for smtp.mandrillapp.com[46.137.69.113]:25: untrusted issuer /C=ZA/ST=Western Cape/L=Cape Town/O=Thawte Consulting cc/OU=Certification Services Division/CN=Thawte Premium Server CA/emailAddress=premium-server#thawte.com`
After this I've tried configuring the smtp_tls_CApath and smtpd_tls_CApath to point to /etc/ssl/certs, but still no luck on this part.
Does someone have an idea on how I can get this working to have ALL system messages to be sent using Mandrill, instead of built-in config?
Mark, for CentOS try this for your CAPath/CAfile
smtp_tls_CAfile = /etc/ssl/certs/ca-bundle.crt