I have a client who had a Godaddy/secureserver email account, and several office computers on Outlook connecting to it through a Microsoft Server. She was having issues with some emails not coming through to Outlook (but you could go into webmail and see them coming to the server). The guy who had set up her server was no longer around, and I'm not experienced with exchange server settings, so just told her to not have Outlook go through the server but connect directly to secureserver.
So I backed everything up as .pst, totally deleted everything else from Outlook, starting it fresh, and then imported the .pst. But now all this weird stuff is happening with emails not sending, emails showing up and then disappearing, and the one consistent thing I see happening is an attempt to connect to the exchange server, which is baffling me. Is something embedded in the .pst telling it to connect to the old server? If so, how do I save her (thousands and thousands of) emails organized in dozens of folders without bringing back in the exchange settings?
I can confirm you that there's nothing in the PST referencing her old exchange server. The only thing that I can think of is that all the recipients (including sender) email address format, when exporting emails to a PST, are still in the format X500 instead of SMTP. So if you export things to the pst and use this pst outside of this particular exchange server you will not be able to reply or keep track of existing conversations.
I suggest you wipe out all email profiles in Control Panel -> Mail, restart computer and create a new email profile if you did not tried that already
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Hi Good day to everyone here.
My first questions, here we go but i'll try to explain it the best way I could.
I develop auto sending email features using javaxmail in my application for my customer.
Previously when using setting smtp.office365.com I able to send email and the copies of sent email are display in Sent Items folder.
Recently when there are hiccup with smtp office (time out frequently), the IT department at my customer change the setting to use local server instead for smtp (with ip address 172.162.etc.etc). However since the start using this new setting, the email no longer appear in Sent Items but the email still able to sent out ( I test sending email to myself and able to received it ).
Since Im not really familiar and have very limited knowledge on server side for mail server, is there anything I can suggest to the IT department to check for? I only can login the email account on web (https://outlook.office.com/mail/) but when using outlook it required authentication. With web mail i already go thru all settings available and didn't see anything related.
Thanks in advance. Sorry if the question confusing and misleading.
Well, of course - your local SMTP server knows absolutely nothing about your remote Exchange mailbox. It cannot possibly place anything in your Sent Items folder.
You need to send using your Exchange Server - its SMTP server does place sent messages in the Sent Items folder owned by the authenticated user. Keep in mind that MS has recently disabled basic auth in M365. You need to re-enable it for your tenant and the particular mailbox used to send messages.
I am having an issue with importing my pst file back into my email account. Unfortunately my domain got deleted from my hosting company and I lost my email account as well. Luckily I had the emails on my Outlook as my email was setup as an IMAP account and I managed to back this up before activating the same email address and password.
Once I done that I then tried to import the .pst file back into my inbox and all my folders started showing up. The inbox then gets synchronised and then after 10 mins the folders and everything disappears.
I spoke to the hosting company and they spent 2 hours on a screen share without resolving and told me to get in touch with Microsoft as they think its an Outlook issue.
The file itself is a 1.4Gb file and I tried one folder at a time as well, but this disappears as well. I don't know if its because I had a IMAP account and the mails were actually stored on the server side rather than on my computer. Although I have made a backup and the size tells me its populated, I just don't now how else to resolve this.
Firstly, it does not sound like a programming question.
Secondly, try to disconnect your machine from the internet (so that IMAP does not sync), add a new PST store, and copy all folders from the IMAP store to PST.
After you sync the IMAP store, you can drag the folders back from PST to IMAP.
The problem is：
I used to have a xxx#shaw.ca accounts and have some important emails stored locally using Outlook. Right now, I am switching to another ISP, which means I can't access the old email server any more. Can I restore my old emails into another account（like gmail) or just let them show in the outlook UI?
THANK YOU for any help or hints.
If your new ISP gives you IMAP access you can easily move your email.
If you haven't yet done, configure an account with IMAP. How to do that depends on your ISP.
For gmail you should follow this Google guide.
Suppose your new ISP is Gmail.
Once you've done that, you would probably create a new folder to store your emails.
You can now select all your local emails that you want to copy/move and drag&drop into your newly folder.
Wait until it finish the copy (time depends on how fast is your connection and how heavy are all your emails).
You're done!
I am currently trying out IMAP with a few of my email accounts on both macs and pcs using Outlook. It seems to work fine (better on PC Outlook) to a certain extent, but there are a few issues which I cannot get to the bottom of.
Every now and again I get Send/Receive errors saying that Outlook cannot contact my server. Could this be because I have both POP and IMAP set up on the same account on several computers and they are therefore clashing when syncing with the server?
UPDATE
In other words, if I disable the account that is using POP, will the errors go?
No; that would happen if the server is down (or buggy)
I am about to migrate all of my email accounts to using the IMAP protocol instead of the POP protocol. The problem I have is that the folders I currently have in Outlook have email in them from multiple accounts. So for instance I have a folder called 'Enquiries' which includes emails from 'enquiries#company1.com' and emails from 'enquiries#company2.com'
Is there a way to combine folders from multiple IMAP email accounts that are on my server? Or do I have to have separate folders for each account? Can I have one large 'PST' file on my server to hold all of my email accounts?
Additionally, if I open up Outlook on my laptop, will I be able to see all of my emails from the past even if I lose my internet connections? Is this what 'Idle' mode is for?
IMAP supports sharing. But folders belong to a user. So it's unusual to want to do what you have described.
If you want the mail to appear in the same folder, I'm pretty sure you will need to configure your mail server(s) to direct all incoming mail for those two addresses into the same user/folder.
PST files are not an IMAP thing - they're a proprietary Microsoft thing, so no, you can't do that with IMAP.
As for lost internet connection, this should be straight-forward for you to test. Simply disable your internet and see what happens. Try it with messages and folders that you have and haven't previously opened.
This Microsoft article about working offline makes me think that you won't be able to view existing messages.