Format="soap11" throwing an error in wso2 Esb and Dss - soap

Question

Am working with wso2esb 4.7.0 and wso2dss 3.0.0.
I generally use Format="soap11" in the endpoint url in all my services
I have created a proxy and its sequences were it inserts data into the tables as shown below
Proxy service
<proxy xmlns="http://ws.apache.org/ns/synapse"
name="TicketInsertionMobileNew2.0"
transports="https http"
startOnLoad="true"
trace="disable">
<description/>
<target>
<inSequence onError="fault">
<property name="messageType" value="application/json" scope="axis2"/>
<property name="ClientId"
expression="//ClientId/text()"
scope="default"
type="STRING"/>
<property name="uuid"
expression="//uuid/text()"
scope="default"
type="STRING"/>
<property name="deviceid"
expression="//deviceid/text()"
scope="default"
type="STRING"/>
<property name="todoname"
expression="//TicketSubject/text()"
scope="default"
type="STRING"/>
<property name="tododetails"
expression="//TicketText/text()"
scope="default"
type="STRING"/>
<property name="PartyBranchId"
expression="//PartyBranchId/text()"
scope="default"
type="STRING"/>
<property name="AssignedtoRoleId"
expression="//AssignedtoRoleID/text()"
scope="default"
type="STRING"/>
<property name="AssignedtoUserId"
expression="//AssignedtoUserID/text()"
scope="default"
type="STRING"/>
<property name="AssignedtoUsergroupId"
expression="//AssignedtoUsergroupID/text()"
scope="default"
type="STRING"/>
<property name="Tags"
expression="//tags/text()"
scope="default"
type="STRING"/>
<property name="CreatedById"
expression="//TicketCreator/text()"
scope="default"
type="STRING"/>
<property name="Time"
expression="get-property('SYSTEM_TIME')"
scope="default"
type="STRING"/>
<property name="FORCE_ERROR_ON_SOAP_FAULT" value="true"/>
<property name="username" expression="get-property('transport', 'username')"/>
<property name="password" expression="get-property('transport', 'password')"/>
<property name="PartyBranchID"
expression="//FieldValue/text()"
scope="default"
type="STRING"/>
<property name="usercode"
expression="fn:substring-before(get-property('username'),'|')"
scope="default"
type="STRING"/>
<property name="clientid"
expression="fn:substring-after(get-property('username'),'|')"
scope="default"
type="STRING"/>
<log level="custom">
<property name="LogLocation" value="TicketInsertionMobileNew2.0"/>
</log>
<payloadFactory>
<format>
<send xmlns="">
<username>$1</username>
<password>$2</password>
</send>
</format>
<args>
<arg evaluator="xml" expression="get-property('username')"/>
<arg evaluator="xml" expression="get-property('password')"/>
</args>
</payloadFactory>
<send receive="TicketInsertionMobile_Seq2.0">
<endpoint>
<address uri="http://localhost:8282/services/Login2.0" format="soap11">
<suspendOnFailure>
<errorCodes>101500,101501,101506,101507,101508,101503,50000</errorCodes>
<initialDuration>30</initialDuration>
<progressionFactor>1.0</progressionFactor>
<maximumDuration>300</maximumDuration>
</suspendOnFailure>
</address>
</endpoint>
</send>
</inSequence>
<outSequence/>
</target>
</proxy>
Sequence1:
<sequence xmlns="http://ws.apache.org/ns/synapse"
name="TicketInsertionMobile_Seq31.0"
onError="fault">
<property name="messageType" value="application/json" scope="axis2"/>
<property name="FORCE_ERROR_ON_SOAP_FAULT" value="true"/>
<property xmlns:ns="http://org.apache.synapse/xsd"
name="Authentication"
expression="//Authentication/text()"/>
<switch xmlns:ns="http://org.apache.synapse/xsd"
source="boolean(get-property('Authentication'))">
<case regex="get-property(&apos;Authentication&apos;)=&apos;TRUE&apos;"/>
</switch>
<log level="custom">
<property name="LogLocation" value="TicketInsertionMobile_Seq3.0"/>
<property name="ProxyName" value="TicketInsertionMobileNew3.0"/>
<property xmlns:ns="http://org.apache.synapse/xsd"
name="Authentication"
expression="get-property('Authentication')"/>
<property xmlns:ns="http://org.apache.synapse/xsd"
name="Clientid"
expression="get-property('clientid')"/>
<property xmlns:ns="http://org.apache.synapse/xsd"
name="requestMsgId"
expression="get-property('requestMsgId')"/>
</log>
<filter xmlns:ns="http://org.apache.synapse/xsd"
xpath="get-property('Authentication')='false'">
<then>
<payloadFactory>
<format>
<ResponseJSON xmlns="">
<Exception>Authentication Failed</Exception>
<Status>101503</Status>
</ResponseJSON>
</format>
<args/>
</payloadFactory>
<property name="HTTP_METHOD" value="POST" scope="axis2" type="STRING"/>
<property name="RESPONSE" value="true" scope="default" type="STRING"/>
<property name="NO_ENTITY_BODY" scope="axis2" action="remove"/>
<send/>
</then>
<else>
<payloadFactory media-type="xml">
<format>
<p:select_objectid_op xmlns:p="http://ws.wso2.org/dataservice">
<p:uuid>$1</p:uuid>
</p:select_objectid_op>
</format>
<args>
<arg evaluator="xml" expression="get-property('uuid')"/>
</args>
</payloadFactory>
<send receive="TicketInsertionMobile_Seq33.0">
<endpoint>
<address uri="http://localhost:9764/services/ttodo_DataServiceNew3.0/"
format="soap11">
<suspendOnFailure>
<errorCodes>101500,101501,101506,101507,101508,101503,50000</errorCodes>
<initialDuration>30</initialDuration>
<progressionFactor>1.0</progressionFactor>
<maximumDuration>300</maximumDuration>
</suspendOnFailure>
</address>
</endpoint>
</send>
</else>
</filter>
</sequence>
Sequence2:
<sequence xmlns="http://ws.apache.org/ns/synapse"
name="TicketInsertionMobile_Seq33.0"
onError="fault">
<property name="messageType" value="application/json" scope="axis2"/>
<property name="FORCE_ERROR_ON_SOAP_FAULT" value="true"/>
<property xmlns:f="http://ws.wso2.org/dataservice"
xmlns:ns="http://org.apache.synapse/xsd"
name="objectid"
expression="//f:Entry/f:objectid/text()"/>
<log level="custom">
<property name="LogLocation" value="TicketInsertionMobile_Seq3.0"/>
<property name="ProxyName" value="TicketInsertionMobileNew3.0"/>
<property xmlns:ns="http://org.apache.synapse/xsd"
name="objectid"
expression="get-property('objectid')"/>
<property xmlns:ns="http://org.apache.synapse/xsd"
name="Clientid"
expression="get-property('clientid')"/>
<property xmlns:ns="http://org.apache.synapse/xsd"
name="requestMsgId"
expression="get-property('requestMsgId')"/>
</log>
<filter xmlns:ns="http://org.apache.synapse/xsd"
xpath="get-property('objectid')=''">
<then>
<payloadFactory media-type="xml">
<format>
<p:insert_into_ttodo_seenuuid_op xmlns:p="http://ws.wso2.org/dataservice">
<p:clientid>$1</p:clientid>
<p:referencenumber>-1</p:referencenumber>
<p:referencedate>$2</p:referencedate>
<p:todoname>-$3</p:todoname>
<p:tododetails>$4</p:tododetails>
<p:activityid>-1</p:activityid>
<p:ouid>-1</p:ouid>
<p:partybranchid>$5</p:partybranchid>
<p:assetactivityid>-1</p:assetactivityid>
<p:todoplandate>$6</p:todoplandate>
<p:todoplanduration>-1</p:todoplanduration>
<p:assignedtoroleid>$7</p:assignedtoroleid>
<p:assignedtouserid>$8</p:assignedtouserid>
<p:assignedtousergroupid>$9</p:assignedtousergroupid>
<p:tags>$10</p:tags>
<p:createdbyid>$11</p:createdbyid>
<p:modifiedbyid>$12</p:modifiedbyid>
<p:todotype>1</p:todotype>
<p:todostatus>5</p:todostatus>
<p:uuid>$13</p:uuid>
<p:deviceid>$14</p:deviceid>
</p:insert_into_ttodo_seenuuid_op>
</format>
<args>
<arg evaluator="xml" expression="get-property('ClientId')"/>
<arg evaluator="xml" expression="get-property('Time')"/>
<arg evaluator="xml" expression="get-property('todoname')"/>
<arg evaluator="xml" expression="get-property('tododetails')"/>
<arg evaluator="xml" expression="get-property('PartyBranchId')"/>
<arg evaluator="xml" expression="get-property('Time')"/>
<arg evaluator="xml" expression="get-property('AssignedtoRoleId')"/>
<arg evaluator="xml" expression="get-property('AssignedtoUserId')"/>
<arg evaluator="xml" expression="get-property('AssignedtoUsergroupId')"/>
<arg evaluator="xml" expression="get-property('Tags')"/>
<arg evaluator="xml" expression="get-property('CreatedById')"/>
<arg evaluator="xml" expression="get-property('CreatedById')"/>
<arg evaluator="xml" expression="get-property('uuid')"/>
<arg evaluator="xml" expression="get-property('deviceid')"/>
</args>
</payloadFactory>
<property name="HTTP_METHOD" value="POST" scope="axis2" type="STRING"/>
<property name="RESPONSE" value="true" scope="default" type="STRING"/>
<property name="NO_ENTITY_BODY" scope="axis2" action="remove"/>
<send receive="TicketInsertionMobile_Seq32.0">
<endpoint>
<address uri="http://localhost:9764/services/ttodo_DataServiceNew3.0/" format="soap11">
<suspendOnFailure>
<errorCodes>101500,101501,101506,101507,101508,101503,50000</errorCodes>
<initialDuration>30</initialDuration>
<progressionFactor>1.0</progressionFactor>
<maximumDuration>300</maximumDuration>
</suspendOnFailure>
</address>
</endpoint>
</send>
</then>
<else>
<payloadFactory media-type="xml">
<format>
<ResponseJSON xmlns="">
<Exception>Data Insertion Failed Due To Objectid Already Existing</Exception>
<Status>101503</Status>
</ResponseJSON>
</format>
<args/>
</payloadFactory>
<property name="HTTP_METHOD" value="POST" scope="axis2" type="STRING"/>
<property name="RESPONSE" value="true" scope="default" type="STRING"/>
<property name="NO_ENTITY_BODY" scope="axis2" action="remove"/>
<send/>
</else>
so when i call this proxy the insertion is not happening and my ESB is showing the following error
SequenceMediator Error while building message
org.apache.axiom.om.OMException: com.ctc.wstx.exc.WstxParsingException: Unexpected close tag </body>; expected </HR>.
at [row,col {unknown-source}]: [20,187]
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:296)
at org.apache.axiom.om.impl.llom.OMSerializableImpl.build(OMSerializableImpl.java:78)
at org.apache.axiom.om.impl.llom.OMElementImpl.build(OMElementImpl.java:722)
at org.apache.axiom.om.impl.llom.OMElementImpl.detach(OMElementImpl.java:700)
at org.apache.axiom.om.impl.llom.OMNodeImpl.setParent(OMNodeImpl.java:105)
at org.apache.axiom.om.impl.llom.OMElementImpl.addChild(OMElementImpl.java:296)
at org.apache.axiom.om.impl.llom.OMElementImpl.addChild(OMElementImpl.java:212)
at org.apache.axiom.soap.impl.llom.SOAPBodyImpl.addChild(SOAPBodyImpl.java:231)
at org.apache.axis2.transport.TransportUtils.createSOAPEnvelope(TransportUtils.java:161)
at org.apache.synapse.transport.passthru.util.RelayUtils.builldMessage(RelayUtils.java:121)
at org.apache.synapse.transport.passthru.util.RelayUtils.buildMessage(RelayUtils.java:91)
at org.apache.synapse.mediators.AbstractListMediator.mediate(AbstractListMediator.java:62)
at org.apache.synapse.mediators.base.SequenceMediator.mediate(SequenceMediator.java:114)
at org.apache.synapse.core.axis2.Axis2SynapseEnvironment.injectMessage(Axis2SynapseEnvironment.java:232)
at org.apache.synapse.core.axis2.SynapseCallbackReceiver.handleMessage(SynapseCallbackReceiver.java:443)
at org.apache.synapse.core.axis2.SynapseCallbackReceiver.receive(SynapseCallbackReceiver.java:166)
at org.apache.axis2.engine.AxisEngine.receive(AxisEngine.java:180)
at org.apache.synapse.transport.passthru.ClientWorker.run(ClientWorker.java:222)
at org.apache.axis2.transport.base.threads.NativeWorkerPool$1.run(NativeWorkerPool.java:172)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:701)
Caused by: com.ctc.wstx.exc.WstxParsingException: Unexpected close tag </body>; expected </HR>.
at [row,col {unknown-source}]: [20,187]
at com.ctc.wstx.sr.StreamScanner.constructWfcException(StreamScanner.java:606)
at com.ctc.wstx.sr.StreamScanner.throwParseError(StreamScanner.java:479)
at com.ctc.wstx.sr.StreamScanner.throwParseError(StreamScanner.java:464)
at com.ctc.wstx.sr.BasicStreamReader.reportWrongEndElem(BasicStreamReader.java:3260)
at com.ctc.wstx.sr.BasicStreamReader.readEndElem(BasicStreamReader.java:3187)
at com.ctc.wstx.sr.BasicStreamReader.nextFromTree(BasicStreamReader.java:2806)
at com.ctc.wstx.sr.BasicStreamReader.next(BasicStreamReader.java:1062)
at org.apache.axiom.util.stax.wrapper.XMLStreamReaderWrapper.next(XMLStreamReaderWrapper.java:225)
at org.apache.axiom.util.stax.dialect.DisallowDoctypeDeclStreamReaderWrapper.next(DisallowDoctypeDeclStreamReaderWrapper.java:34)
at org.apache.axiom.util.stax.wrapper.XMLStreamReaderWrapper.next(XMLStreamReaderWrapper.java:225)
at org.apache.axiom.om.impl.builder.StAXOMBuilder.parserNext(StAXOMBuilder.java:681)
at org.apache.axiom.om.impl.builder.StAXOMBuilder.next(StAXOMBuilder.java:214)
... 21 more
And in wso2 dss as shown below
PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [bridgeservlet] in context with path [/] threw exception
java.lang.NullPointerException
at org.wso2.carbon.tracer.module.handler.AbstractTracingHandler.storeMessage(AbstractTracingHandler.java:81)
at org.wso2.carbon.tracer.module.handler.TracingMessageOutObservationHandler. invoke(TracingMessageOutObservationHandler.java:73)
at org.apache.axis2.engine.Phase.invokeHandler(Phase.java:340)
at org.apache.axis2.engine.Phase.invoke(Phase.java:313)
at org.apache.axis2.engine.AxisEngine.invoke(AxisEngine.java:262)
at org.apache.axis2.engine.AxisEngine.sendFault(AxisEngine.java:516)
at org.apache.axis2.transport.http.AxisServlet.handleFault(AxisServlet.java:433)
at org.apache.axis2.transport.http.AxisServlet.processAxisFault(AxisServlet.java:398)
at org.apache.axis2.transport.http.AxisServlet.doPost(AxisServlet.java:188)
at org.wso2.carbon.core.transports.CarbonServlet.doPost(CarbonServlet.java:231)
But if i remove the format="soap11" from the addressurl in sequence2 then the process get successful an data is inserted into the table.
Please help me know why this error is occurring why exactly this Format="soap11" causing a problem.