Not receiving emails after latest update "CRM Online 2015 Update 1" - email

This weekend had Update 1 for my organization on CRM Online 2015 (7.1.1.3149) and since then we are not receiving emails into CRM. We use email router, everything has been checked, version, tested connection, approved emails, .... . We are able to send emails from CRM but we are not getting responses back.
Anyone else going through the same problem? Any ideas to get it solved?
We use Gmail for most of our mailing and POP/SMTP through EmailRouter to get it in and out of CRM.
Already opened a service request, but last response was "an internal investigation was submitted to our Operations Team...." with no estimate for a response time.
Thanks in advance,

I solved a similar issue (crm online, upgrade to 7.1, router no longer working) doing this:
delete all configurations inside email router
update email router to latest version (it wasn't the latest)
re-create all configurations from scratch, ending up with the exact same settings I had before

In this case updating the Email Router was the problem. Looking into windows update noticed EmailRouter was updated (Update 1.1 - 7.1.0001) the day before the problem started. Looking further about this update found this thread.
Uninstalling Update 1.1 resolved the issue.
Also disabled automatic updates for other Microsoft products on windows update settings.

Related

Configuration for the Sugar connector to DocuSign not working

I've installed the latest W-Systems DocuSign module for SugarCRM and I followed the installation guide to the T (https://www.w-systems.com/media/DocuSign/SugarConnectortoDocuSign_InstallationUseGuide.pdf). However, my problem start at the end of page 7 where I click "Configure DocuSign" or "DocuSign User Settings > Log In". Nothing happens.. no error message, no dialog window, nada.
I've run "Rebuild JS Grouping Files", "Quick Repair and Rebuild", cleared the cache and tried multiple browsers.
Has somebody else encountered this problem? Any suggestions on how to solve it?
EDIT: I was able to use the module without problems on a co-workers machine, but I still cannot use it on my own.
The SugarCRM <-> DocuSign Connector is written and maintained by SugarCRM, not DocuSign. The only integrations (Connectors) that DocuSign implements and maintains are its integrations with Microsoft, Google, and Salesforce.
With that said, if you're running into bugs/issues with the connector you'll need to contact SugarCRM and go through their support to resolve.
After being in contact with W-Systems support, they found out (by looking at the debug logs) that the database tables hadn't been correctly set up. The problem was fixed by uninstalling the module (without removing the tables), reinstalling the module, Admin > Quick Repair and Rebuild, and finally hard refresh (for me Ctrl+F5).
Everything now runs normally.

Converse.js Message Archiving not working

I am currently using the ConverseJS library in order to connect to the XMPP server and it is working pitch perfect. The one problem I am facing is that I want the chat history and in XMPP there is a function to fetch the message. I am using the Openfire Server and using the Monitoring plugin's latest version as well.
When I open any chat window then the spinner runs and then no old messages are shown. In the console log it gives the following error:
iq type="error" id="334" to="user1#mydomain.com/458">
<error type="cancel" code="501">
<feature-not-implemented xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/>
</error>
</iq>
So can anyone tell me any possible solution regarding this problem.
Finally solved it. In Openfire, there is setting where you can allow to fetch the chat history. Its value was 0 and it was stopping from fetching the history. But as I entered 7, then i started sending the history.
Hope this will help others as well.
Please make sure install plugin Monitoring Service and then server restart.
also make sure open fire version 3.10.* for Monitoring Service 4.6 .
follow this link https://community.igniterealtime.org/thread/57111, it may be work for you.
it is work for me.

License issue in SOAP UI pro-4.5.2

Good Morning all
I am looking for help on a licensing issue in SOAP UI.
I have a purchased license od SOAP UI pro and tried to activate the license on my new Windowa-7/64 bit DELL system.
i am unable to activate it in SOAP UI pro 4.5.2.
http://www.soapui.org/Getting-Started/i ... enses.html
Every time I try to activate online now this is the message I receive an error message
Error
Unable to activate license.
The license can not be activated as the number of allowed copies has been exceeded.
How can I get my new license activated?
The problem can be resolved if you put an old version of soap ui first and then start updating the license file with the new one.
I am using 4.6 Soap Ui pro and faced it again.
This might not be an issue of Soap Ui , but is the problem of updating the old license (which is expired ) or adding a new license in the existing Soap Ui with the new license.
please let me know , if there is some doubts .
Contact SoapUI support http://www.soapui.org/Support/support-overview.html . I think they can help you.
Maybe you should use an online tool that is more adapted to SOAP tests and does not require that you install anything. Try https://www.wsdltophp.com. Why using a installed software to do online stuffs (SOAP) when online tool exists?

ColdFusion 10 Can't Verify Exchange 2010 Mail Server

So I've been running CF9 on Linux for a while and using CFMail to send email through a client's Exchange 2010 server for quite a while.
We're attempting to migrate to CF10 on Win2008, IIS7.5. Everything is set and ready to go except I can't get CF10 to verify the mail connection? I've got both mail settings (CF9 and CF10) set the exact same way and can view them open side by side and verify they're identical. However, while the CF9 verifies successfully the CF10 system fails??
I tried sending through CFMail tags while specifying the server credentials and see this in the CF10 log:
"javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client"
What does this mean? I know my authentication credentials are correct because I'm able to connect in CF9.
I've turned off all firewalls and still nothing. So, I then tried installing CF10 on my Mac laptop. It, too, will not verify the mail connection!
Is there a known problem with CF10 connecting to an Exchange mail server?
Any ideas?
I "solved" this.
I could find little online and received no comments to this thread. No combination of settings I tried would work and I have no access to the client's mail server. The person who runs that server couldn't run a lemonade stand so no help there.
Then I stumbled across this page. Nothing to do with ColdFusion but seemed like a similar issue.
Recent changes in the JavaMail API has changed certain authentication
defaults and sometimes will create an authentication error with some
Exchange Server environments dependent on the configuration.
I'd never put much thought into CFMail because it was always drop dead simple and simply worked. Focusing on this link's Resolution 2 (ie replace the mail.jar with an older version). I wondered if CF used JavaMail and if I could downgrade CFMail? I cracked open CF's mail.jar file and found that CFMail does, indeed, use the JavaMail API. So, I then checked the ColdFusion docs to see if any new features were added to CFMail between CF9 and CF10. None.
So, I swapped out the mail.jar file from my CF9 install to CF10 and restarted. Boom! Everything worked immediately. As far as I can tell I've had no compatibility issues to report.
Swapping the mail.jar did not work for me. However, adding the following to JVM arguments
-Djava.net.preferIPv4Stack=true
worked for me. Please refer to the following article
Java Mail mystery - SMTP blocked?
posted by another user

What happens to existing workspaces after upgrading to TFS 2010

I was looking for some insight about what happens to existing workspaces and files that are already checked-out on people, after an upgrade to TFS2010. Surprisingly enough I can not find any satisfactory information on this. (I am talking about upgrading on new hardware by the way. Fresh TFS instance, upgraded databases)
I've checked TFS Installation guide, I searched through the web, all I could find is upgrade scenarios for the server side. Nobody even mentions what happens to source control clients.
I've created a virtual machine to test the upgrade process, The upgrade was successful and all my files and workspaces exist in the new server too. The problem is: The new TFS installation has a new instanceID. When I redirected on the clients to the new server, the client seemed unable to match files and file states in the workspace with the ones on the new server. This makes me wonder if it will be possible to keep working after the production upgrade.
As I mentioned above I can not find anything on this, it would be great if anyone could point me to some paper or blog post about this.
Thanks in advance...
When you do an upgrade your server ID should stay the same. You may need to chnage it is you want to clone your enviroment.
In your test senario you are creating a clone of the TFS server rather than a strate upgrade.
ChangeServerID
You are probably running into problems as this has been run on your test envionment to facilitate it runing on the same network as your production TFS server.
All workspaces and shelvesets remain unchanged, and people will be able to continue working immediately. Even checked-out files are OK and will be picked up correctly.
I would recommend upgrading the server first, and keep the clients as 2008 (using the Forward Compatibility Pack), and then upgrading the clients to 2010 as and when the projects are upgraded.