I'm not a developer, but a project manager. So please excuse my lack of proper language.
We are trying to figure out how to handle subscription refunds and then limit account access on the site.
Here's a scenario. Member signs up for an annual subscription to gain certain capabilities in the account. 3 months into it member decides to cancel and requests a refund. Normally, if no refund is issued, subscription is good until the end of the billing period, at which point account is deactivated.
In our case, if a refund is issued, account should be deactivated immediately. Question: is it possible to set this up as part of PayPal Subscriptions? Some type of call from PayPal to our system that will trigger account deactivation.
Thank you.
We recommend using IPN (Instant Payment Notifications) to be asynchronously notified of any events, in this case of those related to existing subscription/recurring payments.
https://developer.paypal.com/webapps/developer/docs/classic/ipn/gs_IPN/
If you enable IPN notifications you will receive a POST of PayPal in the following events (among others):
When a recurring profile is cancelled.
When a refund has been made to a previous completed transaction.
This way, you can set up your IPN script to keep the subscription “open” in your side for the remainder of the month even if the profile has been cancelled, or to deactivate it if the last month has been refunded.
For more information about IPN variables:
https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNandPDTVariables/
Related
I am building a paypal subscription system but i have some difficulties to understand some points. When using sandbox i can't simulate a payment denial process so when the payment is made, paypal redirect me to my "approval url callback" and a billing agreement is created.
So i want to know , in a real situation, will paypal redirect me to the approval url and create this billing agreement even if the payment didn't occur yet ? or this one can be created if and only if the payment is accepted ? (So if paypal denied the payment the billing agreement will never be created)
In my case, my customers will need to access to some paid features of my website so, should i wait for the "ipn webhook notification (PAYMENT.SALE.COMPLETED)" which can take several minutes to be fired to my endpoint, or can i grant access immediately after the billing agreement is created ?
Which is the most secure thing to do ?
thanks.
If the user cancels the checkout, Paypal will redirect to your cancel URL.
But the failed payment cases are not clear to me either. I believe that the agreement will be created even if the payment fails, since it needs to exist for the payment attempt to be done, but I don't work at Paypal :).
My approach is to activate the subscription on a successful redirect no matter what, [edit: the execute response returns an agreement_details.next_billing_date in the past, so you can't use that] with a short initial subscription expiration (4h). When our webhook receives a PAYMENT.SALE.COMPLETED message, we fetch the agreement billing agreement details, and update the subscription expiration to the new agreement_details.next_billing_date. But if the webhook receives a PAYMENT.SALE.DENIED, we just let the subscription expire.
HTH.
Here is the scenario:
on 25/3 user purchases a basic monthly subscription (recurring payment profile)
on 7/4 user cancels basic monthly subscription and start a premium monthly subscription (a different recurring payment profile)
Now my question is whether I am going to receive a "subscr_eot" on the 25/4 (referring to the first basic monthly subscription) or is PayPal smart enough not to send subscr_eot since the user has started a new recurring payment profile with me?
I would like to set the user profile to "no subscription" as soon as I get a "subscr_eot", but I am not sure whether I can trust PayPal to notice that a new subscription was started between cancellation and end_of_term.
If it's canceled then the end of term was never reached. In such a case you'd get an IPN with txn_type=subscr_cancel. You would then get another IPN with txn_type=subscr_signup when the new profile is created.
That is assuming you're using standard subscriptions. You specifically mentioned subscr_eot, so that's why I made that assumption. However, you also mentioned "recurring payment profile". The Recurring Payments API is separate from standard subscriptions and would have different txn_type values for IPN, so if that's what you're actually using you'll need to adjust accordingly.
I am setting up a Paypal IPN for a subscription service. After reviewing the documentation and speaking with Paypal, I'm still unsure as to whether the IPN feature will send out notifications before a subscription is renewed. I've got it to where it will notify a user when their account is charged for the renewal, but there is no prior notification that this transaction will take place.
Does anyone have any experience with setting this up and if it's possible?
Thanks!
IPN only notifies you when a payment is made or its status changes. For subscriptions you won't get one prior to renewal.
If you're using the Recurring Payments API, you can get that via GetRecurringPaymentsProfileDetails, which will tell you when the next billing cycle is.
I have gone through nearly all the question related to Recurring Payment using Paypal and have not found a solution to my problem.
We are implementing a system that is subscription based on a monthly basis (fixed amount). We do not want to store CC details for security reasons, hence we are trying to use Website Payments Pro from Paypal.
Once a user agrees to recurring payments, we are creating a RecurringPaymentProfile for that user and are storing the returned Profile_Id for the user.
Now we need to get information about all the transactions related to this Recurring Profile_Id. This information is available when we login to the Paypal account but this needs to be automated so that the application is aware of all the payments and also of the current subscription of the user.
We have found two methods (possibly) to implement this.
1. IPN (Instant Payment Notification, for this we will have to create a service to listen to notifications, which seems to be cumbersome and is more informational than we require)
2. TransactionSearch (but this returns transactions for the Paypal account and not Profile_Id)
Since we just want to know the transaction history associated with the Recurring Profile and whether this months payment was successful (implying the user is active member), what is the best method to implement this ?
Thanks,
You're looking for the GetRecurringPaymentsProfileDetails API Operation. This operation will allow you to view a majority of the details associated with a recurring payment profile using a valid PROFILEID.
Relevant detail fields you may be interested in:
LASTPAYMENTDATE
The date of the last successful payment received for
this profile, in YYYY-MM-DD format.
LASTPAYMENTAMT
The amount of the last successful payment received for this profile.
FAILEDPAYMENTCOUNT
The total number of failed billing cycles for this profile.
NEXTBILLINGDATE
The next scheduled billing date, in YYYY-MM-DD format.
NUMCYCYLESCOMPLETED
The number of billing cycles completed in the
current active subscription period. A billing cycle is considered
completed when payment is collected or after retry attempts to collect
payment for the current billing cycle have failed.
I'm using Paypal to handle automated recurring payments for my website. Users pay to subscribe to my website so they can get periodic newsletters.
So let's say a customer cancels their membership a few months later. They do this by logging into Paypal and cancels future automated payments. How should I update my website to reflect this cancellation?
The first solution I'm thinking of is to schedule a cronjob that executes a script every midnight to update my database with information from Paypal.
The second solution is on newsletter mailout day, I execute a script to update my database with information from Paypal. The website will also execute the script every time a user "logs in" to my website.
Are there better ways to do this?
If I understand correctly, Paypal's servers will update yours automatically when the status of a subscription changes, if you have this configured. This is called IPN (Instant Payment Notification) and does indeed include cancellation notification. Here's the Paypal documentation for recurring (subscription) payments. Additionally you can poll their servers using their API for this information, so if you'd prefer to fetch it yourself, you can.