I refer to a messenger bot (ChatPay) that we created and were seeking approval for. We noticed that the facebook team could not have a full experience on how the bot works as it is useful for registered users (as per the screen shot). The bot works with an application (ChatPay) from where registration is invoked and bank transaction interfaces are displayed from (for security purposes).
How do I go about getting the bot approved? We could provide test credentials to the facebook team. The app is at https://play.google.com/store/apps/details?id=com.craft.chatpayenter image description here
Follow the regular review process, the Facebook users will test the bot and ask questions if need be. They tested my bot and asked a few questions.
I have the Pages application on my phone so I saw all the interaction with the bot immediately. You can type a personal message with Pages as well as have the bot respond. I spoke with the Facebook test team this way.
Another idea is to put some boilerplate text on the bot that tells the testers the requirements. You can make updates to the bot after the approval process to remove the instructions. Until approval the general public cannot access the bot so your clients will not see the instructions.
Here is my bot if you would like to play around. I'd be happy to help with your testing.
Related
I created chatbot in Rasa and then integrated it to FB messenger.
Everything has been setup properly however there is a problem,only I can test it. When I text bot it replies me,but if my friend tries to do same thing,nothing happens.
I tried adding my friends to admin, developer or testers roles but they didn't receive the request to accept and hence when they talk to bot, bot is not replying still.
Can anyone please help by guiding me to what is missing.
So i found a solution for one of the problem where i had added few friends as testers but they were not receiving any request on their facebook notification.
Solution -> It's quite weird, people (testers) were getting notifications but that notifications can be seen only when they had opened their facebook account from desktop or laptop (and not mobile). It took me quite while to know about this fact. Another things is, facebook asks them to register themselves as developers before accepting the request. Once they register themselves on developers for facebook website, they can chat with your chatbot.
your friends will need to create a developer account(they have to navigate to https://developers.facebook.com and create the account there) and of course, you have to invite them as testers of your app. they will then need to accept the invite.
my non-techie friends had a hard time navigating the account creation process.
I created a chatbot using Dialogflow, hooked it up as a facebook messenger chatbot for my personal fan page (A fan page for my app).
I passed through the first review process and it got approved. The next step is to "verify my business".
I am not a business, I am just an individual developer, and I wanna allow my facebook fan page to have a chatbot that can interact with the users. I don't have a "bill" that shows my business cause I don't have on.
How do I go about that, how to enable the chatbot on a personal fan page without business verification?
In this case, I would go to Facebook Support and rise your question: https://developers.facebook.com/support.
Another approach would be to change of your solution provider. Dialogflow has the disadvantage that they force you to create a Facebook App. There are solutions which does it for you, you don't need to verify the business, go through App approval, etc.
If you need free hands with custom solutions or even hold the chatbot code, than I would recommend programmer tools like:
amio.io
botkit.ai
https://www.messagebird.com/en-gg/chat-api
recime.io
dev.botframework.com
If it's a simple chatbot you could take advantage of chat bot builders like:
chatfuel.com
motion.ai
botsify.com
there are many...
Disclaimer: I work at Amio.
Business verification step and acceptance of supplemental terms is mandatory for messenger apps.
However, for the business verification step if you are not an actual business you can instead submit your home utility bill (with your name). I had done the same and my app was approved recently.
I am creating chat bot for facebook , my bot just answer me I think because this is not submitted for review yet , is it true ?
I made it in public mode but nothing changed!
so I asked review for the app but facebook needs Business verification that I don’t have because I’m just freelancer
so what can I do to make it public?
As facebook is fighting to gain their image back after being involved in some major data breaches recently, they are asking Chatbot developers to connect their Bots to real businesses.
The business verification process will take time from weeks to months, requiring appropriated documents proving the page business is real!
I see, therefore, there's no chance to publish your bot now, or even in the future, without having any serious business for the page! You, as developer of this Bot, can still have response from the Bot. Others, who want to connect with your Bot, must be gained a Role like Tester...
I want to make my bot available for download for testing purpose without
going through the actual review process of Facebook? This is just for testing purpose as I want to test how exactly end user will
download my bot from FB messenger platform and then will start using my bot. Is there a way/platform to try this? Can I do that?
(currently i am testing am sending message to my bot using FB page's messenger link as indicated in almost all the blogs/sites including FB's official
site.)
Can you please provide any pointers/links on this?
I see two options for you:
You want users to test your bot on Messenger:
Simply add them as testers in your bot corresponding Facebook page then ask them to look for your bot in their Messenger app.
Or you want to test your bot behaviors:
Enter botgen the chatbot generator I'm currently working on, which could help you test more publicly the bot you're working on. (assuming your bot doesn't need coding and is all about pattern conversation).
Just use the designer interface to design, run and test your chatbot.
Publish it and share it with your actual test users.
I want to develop an app where the customer could log in, pay, and receive some videos & pdfs.
I guess I have three options:
1) Make my own web app
2) Make a Facebook app (account creation will be with facebook)
3) Make a Messenger bot. A person would ask the bot what they want, the bot would send them payment link, they would pay and the bot would send them the download link for the content.
The reason I am thinking of this is that every customer will have to initiate conversation with my bot, so the bot will be able to e.g. send them messages afterwards (remarketing).
So I guess my question is: would this work from a technical point? And is there any other notes or recommendations somebody can give me? Just want to see what the internet thinks about this idea. Cheers!
Dominik,
Your general idea will work with a FB bot. FB has some restrictions however:
"The Send/Receive API must not be used to send marketing or promotional messages, such as sale or product announcements, brand advertising, branded content, newsletters or the up-selling or cross-selling of products or service."
https://developers.facebook.com/products/messenger/
I'm not quite sure where the line is for users that reach out to your Bot in terms of up-selling.
If you haven't started yet. See my article on getting your Facebook Bot up and running:
Facebook Bots for fun and profit
--Matt
As an update for anyone else reading this, Facebook have revised the clause on sending promotional / marketing messages, effectively allowing it, IIRC.
The restriction on promotional content has been removed for standard messaging.
https://developers.facebook.com/docs/messenger-platform/policy-overview