is it possible to have a catch-all for unrecognized user entries to move the user into a particular story?
For example in a conversation. If there are no matching stories the bot will respond to try and push the user back on track?
[user] Hi how are you
[bot] good, how are you?
[user] great
[bot] that is good
--- user enters an un-matched sentence ---
[bot] I did not understand you. Would you like to order a pizza?
[user] yes
...etc
I don't know if it's the best solution but I do the following:
1) Create a story without intent to catch the "no matching stories".
2) The bot answers: "I did not understand you. Would you like to order a pizza?"
3) Yes/No handling https://wit.ai/docs/recipes#handle-yesno-answers
4) If yes, create an action call "jumpToPizzaOrderingStory". On your side, this action "emulates" the fact that the users sent "I want to order a pizza" that will triggered your PizzaOrdering story.
Related
I want to start Form conversation chat in Microsoft Bot framework.
if(user says hello)
{
reply = what u want to listen hi or hello
if(user says order)
{
reply= start a formbuilder.form with order form workflow
}
if(user says hello)
{
reply= hello
}
}
My problem is the first thing i do always works
example: if i say first chat line as order it starts order form but it never goes to the normal conversation mode even if the form ends.
if i start hi then it always goes in hi mode never goes or create order form on typing order.
Need it to be dynamic
you can use below code to end your conversation when you are in a dialog or a conversation flow ends.
context.Done<object>(new object());
or
context.Done(true);
do let me know if you need any help further
Per my understanding, you want start specific dialogs while triggering different words like "hollo" for greeting dialog, "order" for form dialog.
I think there are two methods to achieve this in C#:
You can leverage Recognize intents to implement LUIS, which can identify your users' intent from their spken or textual input, or utterances. Trigger specific dialogs for each LUIS intent.
For this solution you can refer to the official document Recognize intents and entities with LUIS using a prebuilt domain for details, and refer to https://github.com/Microsoft/BotBuilder-Samples/tree/master/CSharp/intelligence-LUIS for a sample for your reference.
You also can build Global message handlers using scorables in your bot application for yourself. With which, you can route users to certain fuctionality by using words like "help," "cancel," or "start over" in the middle of a conversation when the bot is expecting a different response.
Please refer to https://github.com/Microsoft/BotBuilder-Samples/tree/master/CSharp/core-GlobalMessageHandlers for the sample for this solution.
Hope it helps.
Is it possible to receive the previous message that the user have send to the chatbot (without using quick replies or postback buttons). Example:
User: "Can you call a friend?"
Bot: "Who should I call?"
User: "Tim"
In the API I now have just the information "Tim", without knowing if I should call him or text him or make him a sandwich or whatever. So I basically I want to add some Postbackdata or metadata additionally to the text "Can you call a friend" (intent: 'CALL'), so the message "Tim" will come with that data.
Is there a way without storing the data into a database? AWS Lambda with ClaudiaJs.
I found the metadata field in the FB API which turns out to be the wrong field for that since it is only for communicating between several apps?!
What you are looking for a called a "slot-based bot", or slot-filling, basically meaning that you have a "slot", or blank that needs to be filled in before your bot can perform an action. In your example you have two slots: action and person
Actions could be: call, text, message
Person: name of a person, friend, etc.
I don't think any of the message frameworks (Slack, Facebook, etc) will provide you with the information you need. You will need to build this logic out yourself.
You can look at using wit.ai stories to achieve this.
Look to this similar Stack Overflow question and answer.
You can reverse order of conversation, and at beginning user writes some text or send you something else. After receiving, you should send to user buttonsTemplate, where postbacks will be like "CallTo&Tim" where instead of Tim you can put every text you need to pass to next executor(and you also can store previous user message here). Than just make substring of postback, check it`s type and do whatever you want.
TLDR; # bottom
I asked the following question in the Facebook bugs section
NOTE: This is more of a platform design suggestion than a bug, as I failed to find a Chat API feedback portal
Currently I'm building a Chat bot that allows the user to track a goal. It will say something like "Did you go for a walk on July 12, 2016 ?" and have Yes/NO buttons below.
Currently in order to pass the intent, the day and the achievement boolean I need to template a string like this "==GOAL== achieved? <<<{goal_achieved}>>>, date tracked [[[{date_tracked}]]]" and use regex to capture the delimited variables. This is prone to parsing error in other cases where the templated strings in the payload are user-input variables i.e. if the '{goal_achieved}' were replaced with the goal variable '>>meditated" then the regex that captures the templated variable could fail.
One could use the postback payload to store a JSON-encoded string but the problem with this is that the payload string gets logged into the user output and JSON strings are a bit ugly and confusing. The challenges I face could be easily remedied if the payload was not logged to the user Instead log the text for the button to help the user confirm the button was clicked.
If that is not possible, is there any other advice for encoding data into button payload ?
The following answer was offered (Mark Wiltse)
Hi Justin,
Unfortunately at this time our payload structure does not support the functionality that you are trying to implement. From my understanding you want to use the Payload to inform your backend if the user accomplished their 'goal' on that specific date. I would suggest that you create your payload response for the button on your end before passing it to us, which is basically the JSON idea that you had initially.
I know this is a bit cumbersome to handle but the payload response passed back is independent of the text that was provided with the messenger thread.
I would suggest that you also attempt to sanitize your strings if you are worried a user has previously provided you would cause an issue with your regex. You should be able to implement this functionality if the prior user data is sanitized to avoid any issues with regex/json parsing.
Since this is an implementation question I will have to close this report as Invalid. If you are still looking for additional insights and concrete tips for implementing this flow please post to our stack overflow where we have Facebook Engineers and a wide range of community members who also contribute.
http://facebook.stackoverflow.com/
Take care and best wishes with your messenger bot.
Mark
This sentence was particularly unclear:
I know this is a bit cumbersome to handle but the payload response
passed back is independent of the text that was provided with the
messenger thread.
TLDR;
Can anyone inform me of how to prevent the button from logging the payload string so that I can use it to pass JSON to my app without the user seeing it ?
Make sure to comment out sendTextMessage() in your receivedPostback() call :
function receivedPostback(event){
sendTextMessage(senderID, event.postback.payload);
}
From my understanding you're saying that when you press a button the PAYLOAD instead of the button's text is showing up.
Are you defining your buttons like this?
{
type: "postback",
title: "View Details",
payload: "details:12345"
}
I'd recommend removing any special characters that would mess with the parsing of your payload. As long as the special characters are not crucial to the user experience this is probably a fine solution.
If this doesn't solve your issue:
Can you add a screenshot showing the button you are pressing, and the log message you are talking about? From my understanding you're saying that when you press a button the PAYLOAD instead of the button's text is showing up. That's not the case for me, my buttons text shows up when I press a button.
I read quite some stuff about RESTful API Design.
But when it comes to the implementation, it wasn't that easy anymore.
I got stuck at the following problem:
Assume the following 2 endpoint:
/api/v1/users/:id
/api/v1/users/1/friends/:id
As we all can see, friends is a collection of the resource user.
A user can have n-friends in his friendslist (by standard this would be many to many, but for now, let's assume this to be one to many).
Okay, now i want to REMOVE a user (id=3) from the friendslist of user 1 by doing the following HTTP-Request:
DELETE api/v1/users/1/friends/3
And this is where i got stuck - either the request deletes the whole user resource which has id = 3 or removes the resource from the collection. Because both would be valid Restful implementations i think.
So the question is:
How to remove an item from the collection without deleting the original resource
I hope that this question is no duplicate - but i did google a lot to find the answer. Maybe i don't know the related technical term to find some pleasing results...
Thanks in forward.
The approach to REST looks fine but that really only speaks to path format and HTTP verb. The problem must be in your application code or app routes.
I think it is better that DELETE api/v1/users/1/friends/3 would be used to delete user 3, just like DELETE api/v1/users/1 would be used to delete user 1.
To remove just user 3 from being a friend of user 1 I would use DELETE api/v1/users/1/friends and specify a filter to only remove friends with the id of 3.
DELETE api/v1/users/1/friends without a filter would remove all friends of user 1.
Likewise to add friends of user 1 I would use PUT api/v1/users/1/friends and specify the ids of the friends to add.
I'm trying to define facebook graph actions for my application.
Users can give their opinion about animals, an animal can be either good or bad. I want to publish their votes using timeline and the Open Graph API:
John thinks elephants are good.
or
John thinks snakes are bad.
It it possible to achieve this? can I have a think verb with good/bad as arguments? or can I have two verbs: "to think object is good", "to think object is bad" and somehow configure the app to display the text as I want?
You can add custom properties to actions, see [1] and [2].
While you can easily access these properties when building aggregations, I'm not sure if you can get them to display in the simple action message published … (Maybe via translation settings of your app? But I doubt it.)
Maybe you could use the message parameter, and pre-fill it with "I think elephants are good/bad" when publishing the action? (Then you might have to change your action verb to something like "rating" an animal or else for it to make sense.)
[1] https://developers.facebook.com/docs/opengraph/define-actions/#custom
[2] https://developers.facebook.com/docs/opengraph/actions/#instance-property
This isn't possible, as you have three variables in your action. The object would be the animal and the action would be 'thinks' but there is no room to add the 'good' and 'bad'. Facebook will only let you do something in the form User is {action} {object}, not User is {action} {object} is {good|bad}.