When trying to install any Install4j installer (tried with several different of our installers that are normally working correctly), I get the following Setup error on my Windows 10 laptop:
The installation/removal of a previoius program was not completed. You will need to restart your computer to complete that installation.
After restarting your computer, run Setup again to complete the installation of Program name.
Restarting my computer does not help. Removing the "PendingFileRenameOperations" from the registry did not help either, even after restarting (from https://support.microsoft.com/nl-nl/help/310335/error-message-the-installation-removal-of-a-previous-program-was-not-completed ). The install4j logs do not mention this problem, so no help from that either.
This issue started after doing some program uninstallations (both install4j and not install4j) and some got stuck and needed to be stopped with Task Manager.
Please check the registry keys
HKEY_CURRENT_USER\SOFTWARE\ej-technologies\install4j\RebootCheckFile
HKEY_LOCAL_MACHINE\SOFTWARE\ej-technologies\install4j\RebootCheckFile
and remove them if they exist.
Related
I am having problem with installing the PE version on a Windows 10 machine. Even if I skip this error, several other errors pop up. Any idea how to proceed?
I have similar problems on client machines. Skipping all errors usually works, actually. In my case, they are caused by the installer trying to copy example models into a part of Windows that is locked.
Skipping still lets me use AnyLogic, just no example models.
See if you can install as an admin (right-click the installer and launch as admin)
I am struggling to install PostgreSQL on my macOS Big Sur with M1 chip.
These are the message I get when I try to install PostgreSQL in the last step. I tried installing version 12, 11, 10. Anyone knows how to solve this problem?
A non-fatal error occur whilst creating menu shortcuts.
Problem running post-install step. Installation may not complete correctly
Failed to start the database server.
There is a permissions issue produced by Big Sur sec policies. https://pgsnake.blogspot.com/2020/11/macos-big-sur-upgrade-breaking.html
This will happen if you're installing in the default location, which in this case is Library. I was struggling with this for a few days and found that if I define my own installation path not located in the Library folder(say some folder in my Desktop), I was able to install without issue.
Give that a try and see if it works for you.
Edit: Be sure to delete all previous failed installations if any exist.
We have a VSTO Application that is installed on many machines. If the Add-In is already installed, there is no issue. If you try to uninstall or install, you get the following error message:
The following Microsoft Office solution cannot be installed due to a general installer error: App_Name.vsto
0x80070002
This application has been working without hiccups for almost a year now. Our Sys Admin and I believe we've narrowed it down to a mandatory Windows 10 update as our base Windows 10 image has it working fine and it works on Windows 7 no issue. However, the update is already pushed out and nothing is showing up in the logs.
I know the VSTOInstaller.exe.Config file has been the cause for several of these installer issues, however I cannot find that file on any of our machines even though I KNOW I modified one machine and changed the name to VSTOInstaller.exe.Config.Old for the Business.fba error some have gotten. I assume an update somehow packaged the config file into the .exe.
The Windows 7 machines also don't have the Config file as well...
What we've tried:
Searching for an older .Config file to place in the folder
Rolling back to a previous version
Recompiling
Changing the publish destination folder and setting version back to version 1.0.0.0
Update: Placing a VSTOInstaller.Exe.Config then a VSTOInstaller.Config in the C:\Program Files\Common Files\microsoft shared\VSTO\10.0 folder
Update: Running repair then doing an uninstall/reinstall on Visual Studio Tools for Office Runtime (x64) program from Control Panel.
Update: Cleared Application Event Log
Update: Stopped Windows Update service, Renamed C:\Windows\SoftwareDistribution folder to C:\Windows\SoftwareDistributionOld, then restarted the Windows Update service.
I'm at a loss. Any help is GREATLY appreciated.
If anyone has the VSTOInstaller.exe.Config file, I'd love to try and place that in the folder to see if it works.
Version:
Word Version - 16.0.6769.2040
VS Version - 14.0.25420.1
OS Version - 1511 (OS Build 10586.494)
Turns out the error was part of a Microsoft Office update. Unsure if somehow the update listed in the question updated Office 2016 in the background somewhere.
The steps to resolution were as follows:
Uninstall O365 from the Control Panel
Download the a full removal tool and run it from https://support.office.com/en-us/article/Uninstall-Office-2016-Office-2013-or-Office-365-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8
At this point after those have ran, uninstall the add-in if it was installed.
Reinstall O365
Reinstall/Install the VSTO Add-In
Easier resolution than I thought and really appreciate all the assistance.
Windows 10 Update error 0x80070002 or 0x80070003
Step 1: Windows Service Checklist:
Open Windows services.msc, check the following services status (If it is different set it to the recommended settings)
[enter image description here][1]
Disable any third party antivirus applications, as it may block the Windows 10 upgrade process.
Step 2: Reset Windows updates:
Resetting windows updates, in this step we will clean up old failed updates that have been saved in the computer, let start by first disabling the windows update service.
Service Status(Start/Stop/Blank) Automatic/manual/Disabled
Background Intelligent file Transfer Started Automatic
Crytographic Service Started Automatic
DCOM service Started Automatic
RPC Started Automatic
Windows Modules Installer Started Automatic
Windows Update Started Automatic
Windows defender Blank Disabled
Windows firewall Blank Disabled
Disable Windows update service and stop the service
Now open Run command and type %windir%
Check for Software distribution folder delete the folder. (If it fails restart the computer, then try deleting it)
In Run command window type “cleanmgr” to launch disc cleanup to clean old junk files.
Restart the windows update service set it Automatic. Once completed, the windows upgrade error code 80070002 should be resolved. Try the upgrade now. Still unlucky, get in touch with us or proceed to next step
Step 3: Dism/Readiness Tool
This step is to fix core Operating system files that are corrupted and is affecting the Windows 10 upgrade and causing the error. Most of the cases running the tool or the command will fix the corrupted files, there are cases where some stubborn files remain. We can assist you in repairing them manually, post the log to us so we can check and revert back to you.
Depending on the OS, you have to choose proper tools,
For Windows 8 and higher use the following command in elevated command prompt.
Dism /Online /Cleanup-Image /ScanHealth
For windows 7: Download and run windows update readiness tool
microsoft.com/en-in/download/details.aspx?id=20858 –X64
microsoft.com/en-in/download/details.aspx?id=3132 – X86
Check the logs for the above tools in the following location
%windir%/logs/cbs
Post the log for further steps.
Please refer to this link for more info :
http://www.msofficelivesupport.com/windows-update/windows-10-update-error-0x80070002-or-0x80070003/
I tried to install this program that open by windows msi installer and there was problem with a message "Installation incomplete" follow with error message below " The installer was interrupted before FaxFinder Client software could be installed, you need to restart the installer to try again".
This is software for digital fax and we are using the old version, I already been doing this many times already with success installations, if there was a problem, I usually trouble shoot it by restart the windows 7, and log back in with my admin rights.
But this time is different, I have been tried so many times and always showing the error message. On installation progress I saw that all files are installed into a folder, and located on program files (using x64 bit), but when the installation about to finished, I saw Status: Rolling back action, stopping services(I believe it stopped at point print spooler) and ended in result "Installation Incomplete".
I am using windows 7 pro OS and part of admin group in my network. Could somebody help me with this error message please? I appreciate it.
Edit:my questions might be not really clear, ok let me try this again:
when I checked the print spooler from services.msc showing a weird behavior, it stopped, started, and stopped again, I set the start up type to automatic, and I have admin rights on this computer. I also tried to install the program in safe mode, but it won't let me install it. the program itself doesn't have run as admin option.
Thank you for your response. I found out from vendor's website, that saying windows KB3072630 preventing installation, to whoever has the same problem like mine, please check this link, that works only if you installed faxfinder client older version (ff20).
Hope this could help!
Recently I had a problem in a costumer's computer. Our installer would hang during install and uninstall. Eventually I found out that the winmgmt service wasn't running, and that was causing the problem. For some reason it was disabled.
I would like to add a check to our installer, to guarantee that the service is running when installation begins. Preferably, with a helful error message if it isn't running.
I know I can do this check with a custom action, calling QueryServiceStatusEx from a C program. It can probably be done in some way in VBS too. But i would like to avoid custom actions, if possible. We had some problems with antiviruses, and dependency with WSH.
So, in short:
How can I check if a service is running, in WiX?
(I don't have much experience with WiX. The guy who wrote the installer left the company and now I do the maintenance)
Thanks!
There is nothing built into the Windows Installer to check the status of a service. You will need a CustomAction. As you've found script CustomActions should not be used, see: http://blogs.msdn.com/robmen/archive/2004/05/20/136530.aspx