I am a new developer working in swift 3 iOS. Pardon me in advance for any confusions and blunders as I am really new to this. So, I want to create an iPhone app for customer service.
For example, Like MyAirtel app where the users login and access their account information. I want to implement a Voice over IP call feature in this. The call is a Ip call without using any phone numbe - like a skype call - to the IVR system where a programmable voice ask us to press 1 for this and 2 for that. It connects to the database and retrieves information or routes the call to an agent whatever is required.
How can I do this? What are all the requirements? How does it work in developer terms?
Can someone please explain this? Simple explanation with references and softwares will be appreciated.
Integrate a Voip phone client could be very complex in an App.
Best way could be using WebRTC, or getting some free opensources Voip (SIP) stacks.
The other part of your service is to create a voice IVR portal.
You have different solutions (using a basic free opensource Asterisk, or pay for a Saas service...).
Check you you really need to develop an application to place calls... you can use an already existing Application (as Zoiper, Dubango...), or use a standard phone call (Voip could be limited by the mobile operator).
Related
My app need a voip phone call to another person who is using this app and the phone number should not be the real phone number like in Uber. Can somebody please help, I searched in google and I could find nothing.
I was trying to add this feture in my crrunt project and find zegocloud they have good documentation on how to implement voice/video calling one-on-one and group too.
Here's the doc and here's the code snippet of basic implementation in the flutter.
Hope this will help you.
I would say the best option is to go with an open source WebRTC based solution if you are ready to self host the VoIP server. In this case you can consider using Pion VoIP package which is available even in flutter. See https://github.com/pion/ion-sdk-flutter
To avoid hosting and ready to pay some cash for the calls users make, consider Twilio or any other cheaper alternatives which can do the hosting for you, but gives API calls to use them in your app.
Hope this helps :)
I would suggest that you save the actual number with a key value pair example
{
'cell':'0000000000',
'fakeCell':'0123456789'
}
Then whenever you want to call through the app you do a quick lookup to get the real number.
also here is a WebRTC Plugin you can use
I have some requirement to develop a Hands free call using Dialog-flow with/without using third party apps.Is it possible to implement business services using custom skill for Hands free calls from Google Home.Whether this kind of permission is provided from Google Home or not?
If their means can i have a sample/example related to above requirment
Thanks in Advance.
As far as I know Google (and I don't speak for them) does not publish an API for making calls the way the Home devices do. The best that you can do is to put a link on a button on a basic card or have a suggestion link that references the "tel:" scheme.
I have a client that would like me to build them a "Phoney Phone Call" program on the iPhone.
I need the ability to fake a phone call and have the call come from someone in the contacts and the ability to choose the ring tone.
Is this possible using PhoneGap? Anyone have any info on this?
Thanks!
Mike
Sounds like this is not possible. Haven't used PhoneGap but don't believe PhoneGap gives access to the Address Book APIs. So the "have the call come from someone in contacts" is not possible. The other stuff should be.
FYI, fake call apps do already exist. It might be wise to notify your client of this.
We have a web application and we've built phone applications (iPhone, Android, BlackBerry) to be companions to the site. The usual workflow is that an existing user of the site gets a phone app and then plugs their existing credentials into the phone app and they are off and running, but more often now we are seeing folks who are downloading the app and then (and this should not surprise anyone) don't read the help screen that explains they need to go and get credentials at the web site and therefore cannot connect to the application which does require registration to manage their content. This is a giant usability fail condition.
So we know that we need to put user registration workflows on the phone app.
Other than the obvious solution of duplicating our registration page on the mobile, does anyone know of a better identity solution for the phone? For example, on the desktop we also use Facebook Connect as an identity server and the users love it. I'm looking for something that simple that we can implement across the major smartphone platforms.
Clarifying note:
I should add here that this registration mechanism is likely to; and it would be desirable if it did, go hand in hand with a general identity/authorization mechanism such as the Facebook mechanism mentioned below.
One other place I'm poking around is to see whether there's an openId solution that does not require a browser to pop up.
Restful service might be the e asiest way for you to achieve this, you can use it on any device that can make http requests, so you can make your own login screens and talk to the s ervice that way...
Facebook has a Connect API for the iPhone. Integrating it into your iPhone app is very smooth.
http://developers.facebook.com/connect_iphone.php
On the BlackBerry we were able to build a fairly robust REST pipeline between the client apps in the field and our servers. We primary use the framework for updates, but the device API is generic enough to be able to build almost anything you need via standard HTTP/HTTPS GET/POST calls.
On the RIM platform, look into the HttpConnection API as a starting point. There is also an example on the BlackBerry Developer's site which will help. Finally, I believe there are several examples inside the sample package that comes with every BlackBerry JDE (IDE + API download).
i want to create a application which sync my iPhone contacts to my server and vice-versa.
i read a article on google Get Google Sync on your phone . i want to this type of feature which directly update the contact without user interaction (however one time setting is desired).
any body have idea how the google sync work .
Please advice me that how can i achieve this task. any suggestion and link is greatly appreciated
I think it's important to separate the two overlapping approaches in your question.
Firstly, Google Sync is essentially a way to use Microsoft Exchange protocols and to setup a Mail / Contact / Calendar profile on an iPhone. The iPhone OS supports this feature, not an iPhone App in the App Store. Google Sync leverages this fundamental capability of the phone by exposing the data (mail, contacts, calendars) via these known protocols. If you want to expose data in this way to your users, setup a Microsoft Exchange server and ask questions on serverfault.
Secondly, there are iPhone apps. iPhone apps sold in the app store are not currently allowed to run in the background. This means you can't emulate functionality like iTunes or Mail where your music plays while you are browsing the web, or mail checking is done while you are playing a game of Mini Squadron. If you want this backgrounding capability, file a bug/enhancement with Apple.. However, you can interact with iPhone contacts (Address Book) via the API.. You can also of course "re-invent the wheel" and expose the data however you like via the internet, and consume that data from a custom iPhone App with the one caveat that users would need to actively launch your application to get to this data and it would not be integrated with the built-in iPhone Calendar, Address Book or Mail applications. Some good examples of that are some of the music community apps that have messaging systems built into them. Presumably that is all being done with web services.
EDIT: It is also worth mentioning that should you go the "iPhone App" route, you should at least consider if push notifications are right for you, and if so how you will handle it.
Have you seen the API-Docs?
http://developer.apple.com/iphone/library/documentation/ContactData/Conceptual/AddressBookProgrammingGuideforiPhone/100-Introduction/Introduction.html
Next there is an application I use called Funambol - it is a sync4j Server/Client. They have an open source application to sync contacts on the iPhone. Source is somewhere in their repository, informations here: http://forge.ow2.org/scm/?group_id=96
As slf told you your application must run in foreground. This may limit you.
Good luck & best regards,
Florian
The 3.0 SDK will allow your application to read contact data on the phone.
Web services will allow you to publish that data to your server, and receive updates.
You may also want to use coredata to store a hash of all contact data so you can tell what is new / updated and just send that data to your server.