It's been about 2 months now. We manage several facebook pages and all these pages were linking to native iOS / Android apps from the CTA button where users were either opening their apps via "Use App" link or were redirected to download them in case they didn't have it installed.
What happens now is that the dialog to connect your app via the "add button" function in Facebook pages, it only shows a textfield to redirect the users to a website (image attached). There is no way to link to a registered app (of course there is a related app registered with all the relevant platforms enabled and the admin has access to it). Facebook, as always is completely silent and not responding to any support requests, clients that had their apps linked to pages now ask us what happened and we are out in the cold without being able to understand wtf is happening.
This happens to 90% of our pages, some of them still have a "Use App" button that works just fine, but all others have the above problem. Also, new pages, suffer from the same problem as well. Changing the page theme doesn't seem to do anything. One (strange) finding is that if you download the pages management app in a mobile device, there is also a checkbox which allows to enter a deep link url besides the standard url but just that. The list with the apps that we had access to link to pages has just vanished.
Any ideas? Anyone having the same issue?
Related
I built a Facebook share dialogue on my website, which gets about 77% of its traffic from mobile devices. I am logging how many people click the button and how many of them actually share content. After some days it turns out, that the button is being clicked hundreds of times, but literally no one continues to actually share anything. The problem is: they get prompted to log into Facebook in their browser.
Is there any way to use an active FB-app login for sharing from a mobile website? And are there any differences between iOS and Android?
Excuse me for the confusing title. We have programmed App which runs with in the Facebook. It can be accessed over the desktop/notebook browsers. However it is not accessible/available if I login to the Facebook app on my iPhone and go to the APP list. Following scenarios does not work.
1) If somebody sends me the invitation to use the APP using Facebook message. If I now login to the Facebook-app on my iPhone and go to the messages and click on the invitation, I see the error. "Page not found". This works perfectly if I login to Facebook using browser (on laptop or iPhone)
2) On my iPhone, in the Facebook APP, if go to list of my APPs then our APP is not available in that list. (Other apps like candy crush and so on can be found)
Are we missing some configuration?
Thanks in advance.
Best Regards
You are talking about a canvas app?
Those are not available on mobile, and never have been. But you can specify a Mobile Site URL in your canvas settings – users on mobile devices, that follow a link to your canvas app somewhere will then automatically be redirected to that external address.
Little cave-at: This has been disabled on a larger scale by Facebook recently, because some people where using it to redirect users to malware sites. Therefor now you have to get your app “white-listed” before this will work. Check this bug report, the FB engineer mentions are form where you can request this: https://developers.facebook.com/bugs/1051463851558493/
I have created a facebook canvas app. It embeds a web site (which is fully functioning for several months).
If I paste the app url in browser, only I can see the app. But when any of my friends type https://apps.facebook.com/XXXXXXXXXXXXXXXXXXXX, they are not able to/allowed to see the page. Even when they are logged in as facebook user, they are not allowed to see the app page.
(I have implemented facebook login using javascript in my home page)
Can anyone give any hints.
Go to "Settings & Review" in the App Settings, there is a checkbox to put the App live. Else, only users with a role in the App can use it.
I am trying to enable deep linking from custom open graph stories. I have gone through the instructions listed
https://developers.facebook.com/docs/ios/app-links
Deep linking works fine when I click from the Facebook timeline to the actual story post page and then click the object button. If I click the object button on the timeline itself, the url is NOT handled and instead is open directly in the Facebook webview.
This may be because I don't have a web platform added on my App Dashboard.
Facebook documentation reads
Deep linking in Open Graph stories If you're deep linking from an Open
Graph story published from your app, you will need to go through one
more step.
...
If you HAVEN'T already added a website for this app, in the App
Dashboard, inside your app's settings, click on ''Add platform'', and
select ''Website''. Then in any of the fields (either ''Site URL'' or
''Mobile site URL''), fill in your subdomain. It doesn't matter if you
don't have a website that you're integrating with Facebook, this will
register this subdomain for use with your native app.
However, when I try to add a the url in app settings (the screenshots match those in the documentation), my open graph submission is rejected by Facebook with the note:
Your app does not qualify for the submitted platform. In the app
settings tab, please remove platforms without Facebook integration.
Canvas or page tab apps cannot redirect users, and websites must
properly integrate Facebook login.
Anybody been through this before and can lend some guidance? I am very much confused by the documentation.
The deep-linking started working on its own about a week later without any changes on my part.
Up until about 2 weeks ago, if you visited a Facebook Fan Page on an Iphone through safari (not the Facebook App), it brought you to the normal internet version of the site. This made it very easy to have control over what people saw first when they visited the page by creating an app and then specifying the app related tab (page) as the default landing page for users.
In this way you could include a "like / reveal" (Fan Gate) page and have the same type of incentive and offer translate directly to the iphone viewers as it had been seen on the internet using a computer. (still not sure how it looks on Android)
Since they added the redirect that forwards mobile browsers to their m.facebook.com page, if you try going to a specific fan page, it brings you to the "Wall" as the default and doesn't seem to even show the special tabs you created through an app -completely ignoring what ever defaults you had set up in the app!
Has anybody figured out a way to have a mobile browser pay attention to the default page named in the app or somehow disable the mobile browser redirect so it goes to the standard page. This is very important for using with QR codes, since you used to just link the QR directly to the fanpage address and it worked pefect, but now simply leaves the people a little confused about the offer you were promoting.
Thanks for any help on this!!!!!