I connected a Facebook messenger bot to a page with several admins. I am not yet very familiar with the facebook messenger platform but it looks like when a user messages our page. Admins see the incoming message and can respond to it. Can I deactivate this ? I want my bot and only my bot to handle incoming message, I don't want admins of the page to be able to interfere in the user experience. I was thinking it should be easy to do but I cannot find how to do that. To recap : I would like my chat bot to have the exclusivity of chatting with users from my facebook page, do you know how to do this ?
Thank you very much
Admins see the incoming message and can respond to it. Can I deactivate this ?
No, you can not.
Bots are meant to be able to help with page tasks regarding answering user messages, but not to take over control completely.
Well, according to this Facebook help article, the roles available to your page admins are listed there. Use it as your guide.
After searching, I was unable to find anyway to make the conversation between a Facebook messenger bot and a Facebook user private (in the sense that no page admin, editor or moderator would be able to see the conversation from the page inbox). If you want your bot to have a private conversation with your users for certain sensitive actions, your only option as of now seems to be using a webview.
Using a Webview can complicate a little bit your workflow because Webviews are not supported the same way on all platforms but at least, it will enable you to gather direct inputs from your users that your Facebook page moderators will not be able to see from the admin page.
Related
I have a website where users log in with Facebook. Right now there's no way for users to contact each other.
I was thinking of building a dedicated live messenger with sockets, but I wonder if there's an easier way to allow them to send messages to each other's Facebook Messanger, since they are already logged in with facebook.
There is no API for a chat between two users. Everything in Messenger API is focused on communication between a user and a page.
At most you can use the Send dialog to let a user send a link to their friends, but that requires the user actively using the button, you can not “automate” that; and handling the result will have nothing to do with your site any more, everything after that will happen in messenger only. https://developers.facebook.com/docs/sharing/reference/send-dialog
I have seen services advertising that they can message the followers of pages and accounts on Facebook. I have gone over lots of different Facebook API's and several interesting threads on here but cant find a definitive answer.
Is is possible to directly message via a bot users who like a page providing obviously we have a valid admin token for that page?
Is is possible to directly message via a bot users who like a page
No, that is not possible.
All communication via the Messenger platform API (basis for “bots” in Facebook terminology) requires that the user initiates it.
And it would probably be considered spam by most people - just because I liked your page, does not mean I want to be contacted by you in any way beyond that. Posting to your page is the designated way of communicating with the people that follow your page.
Please could you help. I have created a website that allows people to upload listings of items they are selling. I want to know how to add the feature where when someone creates a listing, it automatically posts on the user's FB page, with a link to the listing on our website. Is this possible? Would the user have to log into our website using their FB account for this to happen? Thanks everyone for your help.
Martin
You need to create a Facebook App and use Facebook Graph API with publish_actions permissions to do that. Note that the facebook rules prohibit sending fully automated messages that the user has no control, your user must have the ability to edit the message before sending
I am designing a website that will be heavily integrated with facebook. Members connect to the site via their facebook accounts and facebook authentication/permission is used to access their friends list and other information.
There are instances in which I would like the site to be able to send facebook inbox messages to selected people from the user's friends list (in a user initiated manner).
I have discovered that this is not possible through facebook permissions.
One idea that I have is to have Facebook's "Compose New Message" popup to appear overlayed on top of my site (as would appear when clicking the "Send new message" button on a user's profile page). The user would then type a message and press send (hopefully circumventing the permissions issue).
I have browsed the facebook developer docs and forums, but my technical knowledge is limited. I just want to know if this is possible or not, and to be pointed in the direction of material on how this could be achieved (so that I can pass this on to hired developers once I reach that stage)
Any help or suggestions on alternatives would be gratefully received!
Pete
The closest you can be to your goal is using the Send Button. However, this button is used to share links, which are usually open graph pages. What you can to is specify a dummy href/link so that it shows a blank page. Or, better if you actually needed a link attached, then you have no problem.
There is no way of doing it using Graph API Message Object. There are no publishing rights to this object whatever permission you ask from the user. It is read-only. Just look at the extended permission it is only read_mailbox - "READ_mailbox".
Even FQL can't help us with this.
Also, facebook is in the process of migrating to a new messaging system. So playing around with is now is not advisable.
What you can do now is utilize the Send button I mentioned above.
I've done a little searching and was wondering if there is a way to link a users account in our web app with their social media accounts they choose to link (facebook, twitter, etc). i.e. when they log into our web app they are auto logged into facebook, twitter, etc?
I see facebook has an api to login to our web app using their facebook book account but I want it to work the other way around, I want them logged into facebook when they log into their account via our web app.
Thanks,
Ryan
It is definitely possible-from your question I assume you would like to pull data and make actions on behalf of a user? If so, you will need the offline_access permission as well as all the other permissions you will need (check out the list here to see exactly which ones you require). Then, you can trigger a script on your server that tell facebook as soon as the user is logged in to your site, to log in your application as the user as well.
NOTE: You might be going about this in the wrong way. I would advise that you specify a bit more details on what exactly you need the user to be logged in for, and I can (probably) provide you with a decent answer.
EDIT: In response to your question in the comment, Ryan, here is my answer:
You need to divide this problem into 2 different situations-one: your company wants you to write all the code from scratch and don't use what facebook has to offer, in which case you should create a custom login script that enables your users to use their facebook account as the Actual user account in your web app. This is the best solution in my opinion, and is supported by the ever-so-awesome Jeff Atwood. Here's a link to how to do just this, and a tutorial about this also.
Or your company is comfortable with using Facebook's Social Plugins.
Then you should focus on Like Button & Comments : These social plugins are the best way to enable people to create social experiences if they're already logged in.