I'm creating an app that needs to display Facebook marketing data such as insights, cpm, etc on various pages and posts associated with an account. I haven't been able to figure it out so far. I've created an app, and have tried making calls from the sandbox account with the appropriate access token. When running the demo code to read the ad account's name and age I am getting the following error. This has been really frustrating and my employer is getting mad. Any help is appreciated.
Code (node.js):
const adsSdk = require('facebook-nodejs-ads-sdk');
const accessToken = 'Sandbox acct token';
const api = adsSdk.FacebookAdsApi.init(accessToken);
const AdAccount = adsSdk.AdAccount;
const account = new AdAccount(XX Sandbox ID XX);
console.log(account.id)
account
.read([AdAccount.Fields.name, AdAccount.Fields.age])
.then((account) => {
logPassedTest(test1 + ':Pass', account);
})
.catch((error) => {
console.log(error);
});
Error:
message: 'Unsupported get request. Object with ID \'XXX\' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api',
{ error:
{ message: 'Unsupported get request. Object with ID \'XXX\' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api',
type: 'GraphMethodException',
code: 100,
error_subcode: 33,
fbtrace_id: 'ACp+q8Bas3Z' } },
method: 'GET',
url: 'https://graph.facebook.com/v2.11/X?fields=name%2Cage&access_token=XX',
data: {} }
The AdAccount ID is prefixed with act_
i.e. act_<ACCOUNT_ID>.
There is really no way of debugging this. The error code likely means you are providing the wrong object to the call you are making.
Go to: https://developers.facebook.com/tools/explorer/
Plug in your access token and the exact call you are making. If the call fails, remove pieces of it until it succeeds.
Related
I started with Facebook Marketing API today.
I am simply trying to read the campaigns from my Facebook Business account. I have an Ad account and a Campaign created there.
I suppose my issue is with generating the Token.
I am simply generating the token from here: https://developers.facebook.com/tools/explorer?classic=0
And the error I get is:
{ error:
{ message: 'Unsupported get request. Object with ID \'10xxxxxxxx\' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api',
type: 'GraphMethodException',
code: 100,
error_subcode: 33,
fbtrace_id: 'E5CAU6UvHwF' } }
My Node.js code is:
const readCampaign = async (program) => {
const accessToken = TOKEN
const api = adsSdk.FacebookAdsApi.init(accessToken)
const account = new AdAccount('act_' + program.accountid)
console.log('act_' + account.id) // fields can be accessed as properties
let result
account.read([AdAccount.Fields.name])
.then((account) => {
return account.getCampaigns([Campaign.Fields.name], { limit: 10 }) // fields array and params
})
.then((result) => {
campaigns = result
campaigns.forEach((campaign) => console.log(campaign.name))
}).catch(console.error);
console.log(result)
}
To generate the Token I am choosing the App I created, "Get User Access Token" and then selected all possible permissions there - just to test this.
What am I doing wrong? Thanks
I suspecting this is due to a permission error.
First I would check that your app has access to the account you are trying to access.
Then I would suggest creating a system user through your business manager (can be found under business settings ), assigning it access to ad accounts, and utilizing the the system user's token when initializing the library.
One big advantage is that the system users's token does not have such a short expiration time.
Facebook system user doc
before posting I make sure to check other similar threads.
but none has the same problem as mine.
the closest two would be:
Google Analytics PHP API "(403) Insufficient Permission"
and Google Analytics API - inconsistent error "insufficientPermissions' (403)
but there is no specific answer/solution to that thread.
and found this Python Google Analytics Management API throws error 403 Forbidden but I dont really know/understand if this is related to my issue..perhaps someone can enlighten me?
I have 2 clients, A & B. Both claimed has granted me the access to Read & Analyse
I succeed extracting data from A, but failed on B.
I believe, I have both GA Profile ID correct and no coding error (since A succeed).
To confirm that I dont use wrong GA profile ID, GA Profile ID would be 9876543 from the example below
/a12345w654321p9876543/
The error code is 403, insufficient permission for this profile.
GA error: 403 Forbidden {"error":{"errors":[{"domain":"global","reason":"insufficientPermissions","message":"User does not have sufficient permissions for this profile."}],"code":403,"message":"User does not have sufficient permissions for this profile."}} at ./ga_pp_yest.pl line 90.
Then, I tried to give access to the same account on my own website (for testing purpose).
I go to Property level and give permission Read & Analyse. (even tried changing to Account Level with Edit permission)
I still get the same error.
some of my code:
my $analytics = Net::Google::Analytics->new;
# Authenticate
my $oauth = Net::Google::Analytics::OAuth2->new(
client_id => $client_id,
client_secret => $client_secret,
);
my $token = $oauth->refresh_access_token($refresh_token);
$analytics->token($token);
$req = $analytics->new_request(
start_date => "$startDate",
end_date => "$startDate",
ids => "ga:$profile_id",
dimensions => "ga:pagePath,ga:date,ga:hour,ga:channelGrouping,ga:deviceCategory,ga:region,ga:city",
metrics => "ga:entrances",
max_results => "1000",
);
$res = $analytics->retrieve($req);
die( "GA error: " . $res->error_message ) if !$res->is_success;
I checked the token, it gave me 1 hour of access. using this link https://www.googleapis.com/oauth2/v1/tokeninfo?access_token=accessToken
any help is greatly appreciated.
thank you very much
I have two apps on facebook. In one, I can make API calls. In the other, I can not.
I checked the configuration and the settings are the same.
Can you help me?
Example: https://graph.facebook.com/860599774051206/?access_token=APP_ID|APP_SECRET
https://graph.facebook.com/860599774051206/notifications?template=#[860599774051206]test&access_token=APP_ID|APP_SECRET&method=post
the error is:
{ "error": { "message": "Unsupported post request. Object with ID
'860599774051206' does not exist, cannot be loaded due to missing
permissions, or does not support this operation. Please read the Graph
API documentation at developers.facebook.com/docs/graph-api",
"type": "GraphMethodException", "code": 100, "fbtrace_id":
"BRW7BqFeEER" } }
RESOLVED:
Any app can change the user_id
In an app the user_id is 962084030569446, in the other 860599774051206
Thakns for all.
I faced this issue when I was trying to post a response to an user from a page. I used the graph API me/accounts and got the list of pages. From there I retrieved the access_token of the page from which I'm going to post the response. I got the same error mentioned in the question.
The issue for me is the user account to which I was supposed to respond is locked due to security. This is the error I got from facebook when I tried to login
You can't use Facebook at the moment
This is the error I got for the post api call
{
"error": {
"message": "Unsupported post request. Object with ID 'xxx' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
"type": "GraphMethodException",
"code": 100,
"error_subcode": 33,
"fbtrace_id": "yyy"
}
}
Once the account security is resolved, the issue is resolved.
While unrelated to the OP problem I thought I would contribute, I got this error when posting to the Offline Events endpoint https://graph.facebook.com/v2.8/<business_id>/events. I had posted from a node.js app successfully, then when porting the approach to a .Net implementation in our Linnworks order management system, got this error.
Turned out, I had mis-typed the access_token parameter that goes in the form data, i.e.
System.Collections.Specialized.NameValueCollection formFields = new System.Collections.Specialized.NameValueCollection();
formFields.Add("accessToken", accessToken);
formFields.Add("upload_tag", "store_data");
formFields.Add("data", data);
Should have been:
System.Collections.Specialized.NameValueCollection formFields = new System.Collections.Specialized.NameValueCollection();
formFields.Add("access_token", accessToken);
formFields.Add("upload_tag", "store_data");
formFields.Add("data", data);
Getting the access_token field wrong in this way caused this 'Object with ID does not exist' which is a bit of a red herring. I guess that, once the access_token value was not provided, no objects could be enumerated in our account because the request didn't authenticate in order to provide permissions, and so the object was 'not found'
(you do not have to use NameValueCollection, this is just a by-product of me using the multipart post implementation suggested here Upload files with HTTPWebrequest (multipart/form-data))
In my case - I had to use the app-id to get the list of pages using me/accounts.
Once I identify the page that I want to post the message to, I have to use the page-id to feed page-id/feed.
This solved the issue.
For example:
$response = $fb->get('/me/accounts', (string)$selBehRow1["fb_app_access_token"]);
foreach ($response->getDecodedBody() as $allPages)
{
foreach ($allPages as $page )
{
if (isset($page['id']) && $page['id'] == $selBehRow1['fb_page_id'])
{ // Suppose you save it as this variable
$appAccessToken = (string) $page['access_token'];
break;
}
}
}
$response = $fb->post(
//this is wrong: '/'.$selBehRow1["fb_app_id"].'/feed',
'/'.$selBehRow1["fb_page_id"].'/feed',
array(
"message" => "$msg",
"link" => "$link",
//"picture" => "http://www.example.net/images/example.png",
"name" => "$name",
"caption" => "$caption",
"description" => "$description"
),
$appAccessToken
);
}
i think post_id is wrong you can check it once
https://graph.facebook.com/860599774051206_4548643168486465/?access_token=APP_ID|APP_SECRET
https://developers.facebook.com/docs/graph-api/reference/v3.3/object/comments
use this api for replies to the post
Method: POST
https://graph.facebook.com/860599774051206_4548643168486465/comments?access_token=APP_ID|APP_SECRET
body:
{
"message": "Thanks"
}
You need to use GET request instead POST. Look at the documentation
In my case I needed to Complete Setup
I am using Facebook realtime api, as I get only the updates and have to fetch the whole data by hitting the server again.
I have a page, my app added to that hence I am getting page feed(like, comment, post, all).
When any user posts on the page, we get the update from Facebook realtime update api. But when I try to fetch post data using the Koala gem it gives me error, note that error is not in case of Update from Page itself(page admin) but when some other user posts on it.
Following is the code for help :-
Trying to fetch using long lived page-token, and without that too, failing both ways
##graph = Koala::Facebook::API.new ACCESS_TOKENS["facebook"]["page_token"]
##public_graph = Koala::Facebook::API.new
JSON response from facebook :-
{"object"=>"page",
"entry"=>
[{"id"=>"123412341234234",
"time"=>1412341234,
"changes"=>
[{"field"=>"feed",
"value"=>
{"item"=>"post",
"verb"=>"add",
"post_id"=>123412341234123,
"sender_id"=>1234123412}}]}]}}
##public_graph.get_object("123412341234123")
*** Koala::Facebook::ClientError Exception: type: GraphMethodException, code: 100, message: Unsupported get request. [HTTP 400]
##graph.get_object("123412341234123")
*** Koala::Facebook::ClientError Exception: type: GraphMethodException, code: 100, message: Unsupported get request. [HTTP 400]
Please help me out to understand how to fetch the public post data using the post_id provided by the realtime-updates api of facebook.
Q: how to fetch the public post data using the post_id provided by the realtime-updates api of facebook.
For fetching public data of the post from the page, you will need to specify both the IDs (page id as well as post id) you are getting in the RT hit form fb.
You will need to pass id as <page_id>_<post_id>. In your case, it will be:
rt_hit = {"object"=>"page",
"entry"=>
[{"id"=>"123412341234234",
"time"=>1412341234,
"changes"=>
[{"field"=>"feed",
"value"=>
{"item"=>"post",
"verb"=>"add",
"post_id"=>123412341234123,
"sender_id"=>1234123412}}]}]}}
entry = rt_hit["entry"].first // you may want to have loop instead of `first`
public_id = "#{entry['id']}_#{entry['changes'].first['value']['post_id']}"
##public_graph.get_object(public_id) // fetch object
I'm new to integrating facebook into the websites I'm working on and trying to get a long term access token by following the instructions here: https://developers.facebook.com/docs/facebook-login/access-tokens/
Even when using the Graph API Explorer here: https://developers.facebook.com/tools/explorer/
I enter the following and populate it with my AppID and AppSecret and current token I get when I press Get Access Token...
GET /oauth/access_token?
grant_type=fb_exchange_token&
client_id={app-id}&
client_secret={app-secret}&
fb_exchange_token={short-lived-token}
I get the return
{ "error": "Invalid response" }
Can someone elaborate on what I might be doing wrong, or the steps in greater detail that works for you in acquiring this long term token.
I've tried to follow what's happening in this thread Facebook Page Access Tokens - Do these expire? with no more success. Any help would be greatly appreciated.
Thanks for your time and help.
Cheers,
-Ryan
You can't get the long-lived user token using the Graph API Explorer. You have to make a GET request to:
https://graph.facebook.com/oauth/access_token?
grant_type=fb_exchange_token&
client_id={app-id}& client_secret={app-secret}& fb_exchange_token={short-lived-token}
You can check it in the browser.
If you need the page access token, you can have a never expiring token. Check out the accepted answer here: What are the Steps to getting a Long Lasting Token For Posting To a Facebook Fan Page from a Server
So I thought I'd revisit this and provide the documentation I wrote that will hopefully help someone else get this happening!
ONE. Create Application
Create an application associated with the user of the page you want to have access to.
TWO. Get Required Pieces of Info
After creating an App we should have two key pieces of info:
App ID: AAAAA (should be about ~15 characters long)
App Secret: BBBBB (should be about ~32 characters long)
With these by going to https://developers.facebook.com/tools/explorer
Making sure to select the correct Application from the Dropdown Box at the top.
Click on Get Access Token and get a ‘fresh’ token.
Here you'll need to select appropriate permissions for your specific app's purpose.
CCCCC (should be ~200 characters long)
THREE. Get Long Life Token (2 Month)
You should then have the pieces of info needed to run the query to get a long-term (2 month) token:
https://graph.facebook.com/oauth/access_token?grant_type=fb_exchange_token&client_id={app-id}& client_secret={app-secret}& fb_exchange_token={short-lived-token}
Replace {app-id}, {app-secret} and {short-lived-token} with the three bits of info you’ve taken note of so far.
You should get a request like the following:
https://graph.facebook.com/oauth/access_token?%20grant_type=fb_exchange_token&%20client_id=AAAAA&%20client_secret=BBBBB&%20fb_exchange_token=CCCCC
Place this query into the url bar of an internet browser. You should get a response in the window that looks something like the following:
access_token=DDDDD&expires=5184000
DDDDD (should be ~200 characters long)
FOUR. Test Token (Part 1)
If you enter the highlighted part into the input on the following debug site:
https://developers.facebook.com/tools/debug/
It should give you an expiry of approximately 2 months.
FIVE. Get Non Expiring Page Token
Now taking note of this new long-live-token we’ll use this to get a token that doesn’t expire, unless the associated application is removed from a user’s access or deleted.
We use either the page name or preferably page-id when making the request:
You can get your facebook page id using something like http://findmyfacebookid.com/
We'll refer to your page id as EEEEE
https://graph.facebook.com/{page-id}/?fields=access_token&access_token={long-live-token}
You should get a request like the following:
https://graph.facebook.com/EEEEE/?fields=access_token&access_token=DDDDD
This will return something like the following:
{
"access_token": "FFFFF",
"id": "131062838468"
}
FFFFF (should be ~200 characters long)
SIX. Test Token (Part 2)
Take the highlighted part and enter it into the debug page and you should get something that shows the token never expires and you’ve been successful in acquiring your never expiring page token.
SEVEN. High Five!
Sorry for the long list of how to achieve this, but I find it better to give the whole process instead of just a small snippet. Let me know if you find this helpful or you have a better way of achieving any of the steps.
Facebook PHP SDK has already implemented method to get long-lived token using short-lived token, after login successfully and got the short-lived token, simple calling
$result = $facebook->setExtendedAccessToken();
if $result is null, it means you got the long-lived access token.
client side
if (response.status === 'connected') {
{
event.preventDefault();
FB.login(function (response) {
if (response.authResponse) {
var profileId = response.authResponse.userID;
var accessToken = response.authResponse.accessToken;
var e = response.authResponse.accessToken;
document.getElementById('token').innerHTML = e;
var profileName = "";
var pagesList = "";
var isPage = 0;
var type = "fb";
$.ajax({
url: "WebService1.asmx/getlonToken",
type: "POST",
dataType: 'json',
data: '{accessToken:"' + accessToken + '"}',
contentType: "application/json; charset=utf-8",
async: true,
success: function (response) {
accessToken = response.d;
document.getElementById('status').innerHTML = accessToken;
},
error: function (e) {
alert('Error' + e);
}
});
}
}, { scope: 'user_about_me,friends_about_me,user_activities,friends_activities,user_birthday,friends_birthday,user_education_history,friends_education_history,user_events,friends_events,user_groups,friends_groups,user_hometown,friends_hometown,user_interests,friends_interests,user_likes,friends_likes,user_location,friends_location,user_notes,friends_notes,user_photos,friends_photos,user_relationships,friends_relationships,user_relationship_details,friends_relationship_details,user_status,friends_status,user_videos,friends_videos,user_website,friends_website,email,manage_pages,publish_stream,read_stream,read_page_mailboxes,read_insights, read_mailbox' });
}
Server side
[WebMethod]
public string getlonToken(string accessToken)
{
var fb = new FacebookClient(accessToken);
dynamic result = fb.Get("oauth/access_token", new
{
client_id = 123,
client_secret = "123fff45",
grant_type = "fb_exchange_token",
fb_exchange_token = accessToken,
scope = "user_about_me,friends_about_me,user_activities,friends_activities,user_birthday,friends_birthday,user_checkins,friends_checkins,user_education_history,friends_education_history,user_events,friends_events,user_groups,friends_groups,user_hometown,friends_hometown,user_interests,friends_interests,user_likes,friends_likes,user_location,friends_location,user_notes,friends_notes,user_photos,friends_photos,user_relationships,friends_relationships,user_relationship_details,friends_relationship_details,user_religion_politics,friends_religion_politics,user_status,friends_status,user_videos,friends_videos,user_website,friends_website,email,manage_pages,publish_stream,read_stream,read_page_mailboxes,read_insights,ads_management"
});
fb.AccessToken = (string)result["access_token"];
return fb.AccessToken;
}
}
You can generate Short-Lived Token from Graph API Explorer.
Then you can extend it in Long-Lived Token from Access Token Debugger.
I do this every time.