In my conversation dialogflow, I would like to add some progress messages like hang in with me, I'm looking up for that data or similar in the conversation. Is there any guidance or best practice to do this?
Unfortunately, there is no good way to do this at this time. If your webhook takes longer than about 5 seconds, Dialogflow will return one of the default responses it is set with. If you're not using Dialogflow, the Action SDK will say your webhook isn't responding and will close the conversation.
There is currently no way to send a reply, and then send another reply without the user saying something first.
One workaround might be to have the default response be something like "I'm looking that information up. Ask me again in a few seconds." When your lookup finally completes, cache the information so when/if the user asks the question again, you can return it more quickly.
Depending how long it takes, you may also wish to register a dynamic reprompt. This will send an event to your webhook if the user doesn't say anything. In a situation like this, they may say nothing for a few seconds, but that may be long enough for you to have computed the reply. So after a few seconds of silence you can suddenly announce "I've figured it out, the answer you were looking for is..." or something similar. This has some limitations - you can only reprompt twice like this before Google sends you a final reprompt and closes the conversation.
Although the platform does support notifications, these are still in developer preview and don't work with all devices. They also don't quite continue the conversation (it doesn't just start talking) - they just send a notification to a phone that there is a message and that they can restart the conversation. Depending on your use case, this may be useful combined with the above.
Update
The Media Response includes a feature that we can take advantage of to handle this. Similar to the dynamic reprompt method above, you'll get a call automatically when the media you're playing ends. So you can play a short "hold music" and your webhook will be called when it is finished. You can then either give the result or say you're still working on it and play more hold music.
Related
For the google actions that i am developing some responses are complex and take more than 5 seconds to process.
Could someone please suggest how can this be handled.
Generally i would consider using loading dots and then replacing that message with the result but i don't see any Google Action API for it. Also is there any endpoint to which we could async send back the result later ?
Thanks
PS: I am using Conversation API.
We don't really have a good way to handle this right now, but we have a couple of approaches that sorta work based on your needs.
Notifications are currently available for the Assistant on smartphones, and they're coming for speakers. In some cases, it might make sense to say that you're working on the problem and you'll send a notification when you have it, and then resume the conversation from the notification.
Another approach is to use the Media Response to play a bit of "hold music". At the end of the segment of music, your webhook will get a notice that the music has completed. If you have the result available, you can report it at that time.
My program needs to react to the user not taking any action on a GNotification.
More specificially, a piece of data is written to the database only if the user does not press the "undo" button on the notification sent after the data's creation. My target deployment scenario does have notifications enabled and a real timeout value.
To be precise: Moving the notification "away" / deleting it should also count as such a timeout.
1) Is there a built-in way to 'listen' to notification timeouts?
2) If not, how could I still implement similar behavior?
I would use the D-Bus org.freedesktop.Notifications interface. Although it is still a draft specification, it does appear stable. My experience accessing the D-Bus interface using Vala has been that it is easier to use and gives the full feature set of the specification. GNotification doesn't seem to be as feature complete.
From the draft specification you will see there is an expire_timeout argument of the org.freedesktop.Notifications.Notify method. That should fit your time out requirement, although I've not used it personally. There is also a org.freedesktop.Notifications.NotificationClosed signal that will allow your program to be notified when the notification is closed, including because of a time out or if it was dismissed by the user.
This post about the screen lock re-design for GNOME Shell 3.10 might give some indication of what notifications are capable of. The post includes some screenshots of notifications appearing in the lock screen.
I'm pretty sure the answer to this is "no" but I figured I'd share the question anyway in case others have a clever workaround :)
I'm building a recipe action so the user could say "Let's make tortilla soup" and then say "next step" to move on to the next part of the recipe. Between each step there might be a long pause as the user is cutting vegetables, etc. Is it possible to have Home either indefinitely wait for a user response or wait for several minutes? Currently it'll wait a few seconds and say something like "Sorry I didn't understand that response" and eventually quit the action.
Forcing the user to go through the "OK, Google, let me talk to the Chef" action over and over is pretty annoying and, I assume, would require immediately ending the conversation after every step, otherwise the device will hang and say "Sorry I didn't understand".
Update
I've found a pretty hacky way of doing this by abusing SSML. There are two options, you can stack up <break/>s
assistant.ask(`<speak><break time="120s"/><break time="120s"/></speak>`);
This actually causes the Home to play a really weird droning noise. Something the devs might wanna look at :D
Another option (which avoids the drone) is to play a 2 minute silent audio clip. According to the docs, 2 minutes is the limit for <audio> but you can stack them up. I just verified that you can make it sit there for at least ten minutes.
assistant.ask(`<speak><audio src="https://.../pause.mp3">hello</audio><audio src="https://.../pause.mp3"></audio></speak>`)
You cannot speak directly to the agent while its paused like this but you can say "OK Google, [whatever command]" and that command will actually get passed to the agent.
There's not currently a way to have the Assistant wait indefinitely for a response.
While technically possible, an app using the suggested workaround to delay responding wouldn't pass the review process - the policies document mentions avoiding playing a silent sound file and communicating for a period in excess of 120 seconds.
A different approach could be to have your app remember the current position in a recipe, but end the conversation after each step. You could then use action invocation to allow the user to say something like "OK Google, ask [your app name] to continue the recipe", jumping back into the conversation and hearing the next step.
There is not, but there is a recently announced feature that might help you do what you're trying.
When answering, you can give the reply and play an audio file using the Media Control. This has several advantages over using the SSML approach you give:
You'll get an event when the audio finishes, so you can prompt again with the guide, or a tip, or a reminder that your action is still there... and then play more audio while you wait.
At any time, the user can say "Hey Google, next step" and your server will get the message and you can send the next step. Or they can say "hey Google, repeat that" and you'll get that message and can repeat the instructions.
They can also ask other questions of your Action that you can answer.
I'm trying to implement a basic but flexible "event queue" so that my web app can go run subs asynchronously. The way I have working for me now is the app writes a record to an "event queue" table in my database with info on what to do and when to fire. Then I have a daemon script that queries that table periodically and if something needs to be done, it fires it off.
I'd like to start moving towards watchers using something like AnyEvent or EV so I'm not hitting my database so often, but try as I might, I can't find good info on "best practices" for setting something like this up. AnyEvent's documentation is pretty good, but it seems to assume you know how your events should be passed around...which I don't.
What should my watcher be watching? A file? If so, what should be in that file? I don't need to send a whole bunch of data around, I just basically need something that says, "go off and run this sub right now"
I would greatly appreciate someone pointing me in the right direction.
EDIT:
It's been requested that I be more specific: The events I'm trying to fire are various. Sometimes it's an email that needs sending, sometimes it's some DB work, sometimes I just need an action to be delayed for a few hours or days. In all cases, I have some sort of backend script to handle the action, I just need a way for my frontend (web app) to tell my backend, "hey I need you to go do this in x minutes" or "I need you to do this now"
You might look at Mojolicious which is built to be non-blocking and respond asynchronously. It even uses EV internally if you have it installed. To get started read the doc for Mojolicious::Lite and then the Guides (in order) from here: http://mojolicio.us/perldoc
So what is it that you are actually trying to do? Until you describe what it is you actually need, I can't help you any further that that.
There are some CPAN modules in order to run asynchronous tasks via message queues. Examples:
Queue::DBI
POE::Component::MessageQueue
Any::MQ
How does the notification area on Facebook works?
I'm taking about the automatically red box that appears.
If I have a message/something new on my wall.
I believe it is also in Stack Exchange, is that a Javascript interval?
Please see this thread
How does one do realtime updates of a web page?
Not sure about this, but I'd wager that both Facebook and SO use an implementation of Comet. Basically, you make a request to the server which is designed to be kept open a really long time, and the server only responds when it has something to say. When the request times out (or receives data back) you simply start up another one. This way you get as close to real-time data as you can without wasting a ton of bandwidth on empty requests.